Airbox

Name

Airbox

Legal name

Airbox Express S. de R.L.

Website

https://airbox.com.pa

Company type

Private

Founded year

1992

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Cross-Border Logistics Services

NAICS

Couriers and Messengers (492), Couriers and Express Delivery Services (4921), Air Transportation (481)

SIC

Air Courier Services (4513), Arrangement Of Transportation Of Freight & Cargo (4731)

akta.pro industry

PRIMARYTLADAAAK

E-commerce Air Cargo Carriers

Transportation & Logistics/Freight Transportation (Air, Maritime, Rail, Trucking)/Air Freight Carriers (Scheduled & Charter)

SECONDARYTLACABAK

Cross-Border E-commerce Ocean Forwarding (DDP/DDU)

Transportation & Logistics/Freight Forwarding & Customs Brokerage/Ocean Freight Forwarding (FCL/LCL)

SECONDARYTLACABAG

Customs Brokerage for Ocean Shipments (Import/Export Clearance)

Transportation & Logistics/Freight Forwarding & Customs Brokerage/Ocean Freight Forwarding (FCL/LCL)

Keywords

• International package forwarding
• Cross-border logistics
• Miami mailbox services
• Customs brokerage services
• E-commerce shipping solutions

Headquarters

HQ city

Ciudad De Panamá

HQ country

Panama

HQ region

Latin America

Offices19 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Freight and Shipping Charges: Revenue from transporting packages from USA (Miami) to Panama via air or sea. Charges based on weight (per pound) and delivery speed tier selected.
2. Customs and Clearance Services: Fees for customs brokerage, duty calculation, and import documentation processing
3. Home Delivery Service: Additional fees for door-to-door delivery within Panama City and Panama West areas
4. Online Shopping Service (Compras por Internet): Using company's corporate credit card to purchase on behalf of customers for a fee ($6.50 for purchases up to $500, 2% for higher amounts)
5. Special Procedures and Restricted Items: Fees for handling imports requiring permits from MINSA, APA, MIDA, and other regulatory bodies
6. Merchandise Insurance: Insurance coverage for packages during transit from USA to Panama, charged based on declared value
7. Corporate Logistics Services: Comprehensive import, export, and distribution solutions for business clients including policy management, customs clearance, and national logistics

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels6 records

Core offering

Airbox provides a free Miami mailbox address that allows Panamanian consumers and businesses to shop at US online retailers (Amazon, Shein, eBay, Walmart, Best Buy, RockAuto), consolidate packages, and ship them to Panama via air freight (2-6 days) or maritime freight (12-17 days). The offering includes customs clearance, home delivery, returns to the USA, a corporate-card "We Shop for You" purchasing service, and 24/7 automated locker pickup. A separate corporate services division handles import/export logistics, national distribution, and regulatory permits for business clients.

Product overview

Airbox is a Panamanian logistics and courier company offering international package forwarding services primarily from the USA to Panama. The core product is a Miami mailbox service (casillero) that provides customers with a free US shipping address for consolidating purchases from American online stores. The company operates three main shipping plans: Premium (2-3 day air freight at $5.15/lb), Economy (4-6 day air freight at $3.15/lb), and Super Economico (12-17 day maritime freight at $1.85/lb). Additional services include international courier via DHL, a 'We Shop for You' purchasing service using Airbox's corporate credit card, home delivery, package alerts, returns to USA, special customs procedures, and a corporate services division for business clients. The product ecosystem also includes an online freight calculator, customer account portal (Mi Cuenta/VIP), and BoxIt 24/7 automated lockers for convenient pickup.

Differentiator

Problem solved

Functional benefit

Products and services

• Casillero Miami (Miami Mailbox Service)
• Premium Plan
• Economy Plan
• Super Económico Plan
• Carga Aerea (Air Cargo)
• Carga Marítima (Maritime Cargo)
• Courier Internacional
• Compramos por Ti (We Shop for You)
• Servicios Corporativos (Corporate Services)
• BoxIt 24/7 Smart Lockers
• Trámites Especiales (Special Procedures)

Quantifiable outcome

• Packages delivered in 2-3 days with Premium plan
• +3 more outcomes

Segments1 record

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Five partnerships are on record, tiered minor, core and major.

• APAC (Asociación Panameña de Agencias de Carga)minorOthers · 14 August 1990Airbox is a member of APAC, a non-profit civil association that provides support for cargo agencies in Panama, promotes technical and cultural improvement among members, and advocates for the cargo agency industry.
• BASC (Alianza por el Comercio Seguro)minorOthersAirbox is a member of BASC, an organization promoting secure trade within the logistics supply chain to prevent illicit activities such as drug trafficking, money laundering, bribery, and corruption.
• Autoridad Nacional de Aduanas de PanamácoreStrategic or Co-development PartnerAirbox holds OEA (Operador Económico Autorizado) accreditation from Panama Customs Authority, providing expedited customs clearance and trusted trader status for compliant operations.
• Servientrega PanamamajorChannel Partner/ Reseller/ DistributorPartnership with Servientrega for nationwide delivery service centers. Provides Airbox customers access to 20+ additional service points across Panama including Panama City, interior provinces, and key commercial areas.
• Cámara de Comercio e Industrias de PanamáminorOthersAirbox is a member of the Panama Chamber of Commerce, Industries and Agriculture, the leading business organization in Panama.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Aerocasillas: Panamanian casillero and courier company offering Miami mailbox forwarding, air/maritime shipping to Panama, and customs handling — direct competitor with overlapping product lineup and target customer base.
• Shipito: US-based package forwarding and consolidation service for international shoppers — analogous casillero model with tiered shipping, consolidation, and customs support.
• Aeropost: Latin American cross-border casillero and courier service operating across multiple countries including Panama, providing Miami mailbox addresses and air/maritime shipping to the region.
• BoxIt Panama: Panamanian automated locker pickup network; Airbox partners with BoxIt for last-mile but BoxIt also serves as a competing self-pickup option for cross-border casilleros.
• Casillero Express: Cross-border casillero service focused on Latin American consumers shopping from US retailers, providing mailbox, consolidation, and shipping — comparable business model and customer persona.
• MyBox Panama: Panama-based casillero forwarding service offering US-to-Panama shipping with similar tiered air/maritime plans and home delivery, directly overlapping Airbox's core offering.
• MyUS: US-headquartered package forwarding and mailbox consolidation service serving international shoppers — comparable cross-border forwarding model though broader geographic reach than Airbox.

Broad incumbents

• DHL Express: Global integrator and air courier; Airbox partners with DHL for international courier but DHL also competes directly for premium Panama-bound express shipments and corporate logistics.

Regional players

• Servientrega Panama: Colombian-origin regional logistics company with strong Panama presence; Airbox uses Servientrega as a distribution partner but Servientrega also offers competing courier and locker services nationwide.
• Estafeta: Mexican courier and logistics provider with cross-border US-Mexico capabilities — comparable cross-border e-commerce courier and forwarding orientation, though primarily serving Mexico rather than Panama.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/airboxpty
• Instagraminstagram.com/airboxpanama
• Xx.com/airboxpanama
• LinkedInlinkedin.com/company/airbox-panama

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Airbox