Union Nationale de l’Aide, des Soins et des Services aux Domiciles

What Union Nationale de l’Aide, des Soins et des Services aux Domiciles does

UNA (Union Nationale de l'Aide, des Soins et des Services aux Domiciles) is a French non-profit federation, founded on 17 January 1970 as UNASSAD and renamed UNA in 2005, recognized as being of public utility under the loi 1901 framework. It represents more than 550 member structures — associations, territorial public services, mutual organizations, and foundations — employing approximately 65,000 salaried workers in the home-based care, aid, and medico-social sector across metropolitan France and overseas territories, organized through 13 regional unions and 36 departmental unions or committees. Its core function is to act simultaneously as a militant social movement, an advocacy body before public authorities, and a representative employers' organization through its founding membership in USB-Domicile, which negotiates the collective agreement for the BAD (aide, accompagnement, soins et services à domicile) branch.

UNA does not operate a commercial SaaS product. Instead, it offers member-facing services: the ARGOS financial piloting tool for benchmarking and aggregated network-level data, UNA Formation (Qualiopi-certified training at preferential rates), an internal intranet and newsletter system, a co-branded recruitment platform (aideadomicile-labranche.fr), and curated partnerships with technology providers (Arche MC2, IES Group, Infologis, Xelya) and insurance partners (AÉSIO Mutuelle, AG2R La Mondiale, Harmonie Mutuelle, MACIF). In 2024, UNA renewed its strategic partnership with CNSA to deliver collective and individual modernization support for member structures serving persons with disabilities or loss of autonomy, and in 2026 it issued an AI Call for Applications targeting six functional domains for its Director Seminar.

The business model is subscription-based via membership dues (cotisations) calculated on each member's full-time-equivalent headcount and N-2 activity hours, with a progressive rate (50% in year 1, 75% in year 2, 100% from year 3), subject to floor and ceiling, and levies distributed across national, regional, and departmental levels. There are no equity investors, shareholders, or parents; governance is exercised through a national council, bureau, and member-elected commissions. End beneficiaries are elderly persons in loss of autonomy, persons with disabilities, families and children in distress, and persons with chronic illnesses receiving SAAD, SSIAD, and family-support services delivered locally by member structures.

Name

Union Nationale de l’Aide, des Soins et des Services aux Domiciles

Legal name

Union Nationale de l'Aide, des Soins et des Services aux Domiciles

Website

https://una.fr

Company type

Private

Founded year

1970

Operating status

Operating

Headcount range

11–50 employees

Short description

UNA is a French non-profit federation representing 550+ home care structures employing approximately 65,000 workers, providing advocacy, collective bargaining, training, and operational support to associations, public services, mutuals, and foundations across the medico-social sector in France.

Ownership category

akta.pro rank

Headquarters

HQ city

Paris

HQ country

France

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Membership Dues / Cotisations: UNA generates revenue through membership dues (cotisations) paid by member organizations. The national contribution is calculated based on two criteria: the number of full-time equivalents (ETP) and the volume of activity hours performed by the structure in year N-2. A progressive pricing scale applies: 50% in the first year, 75% in the second year, and full rate from the third year onward. Dues are distributed across national, regional, and departmental levels.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels6 records

Core offering

UNA is a French national federation founded in 1970 that represents and federates a network of home care service providers across France. It unites associations, public territorial services, mutuals, and foundations that deliver in-home care, daily living assistance, and personal services. UNA itself does not deliver care directly to end users; instead it provides its member organizations with representation, training, financial management tools, advocacy, and shared resources.

Product overview

UNA (Union Nationale de l'Aide, des Soins et des Services aux Domiciles) is a federation representing over 550 independent member structures employing approximately 65,000 employees in the social and solidarity economy sector. The organization does not offer a unified SaaS product but rather provides a network of home help, care, and support-at-home services through affiliated associations, territorial public services, mutual organizations, and foundations. UNA supports its members through several complementary offerings: the ARGOS financial piloting tool for member structures, Qualiopi-certified training through UNA Formation, a dedicated recruitment platform for home care professionals, and a member intranet for communication and information sharing. The core offering is the federation itself, which advocates for the sector and provides collective services to its member organizations.

Differentiator

Problem solved

Functional benefit

Products and services

• UNA Federation Membership Network Federation membership that gives home care service providers access to a national network of over 1,200 member structures, national-level advocacy, training, financial tools, and shared resources. Customers are French associations, public CCAS/CIAS services, mutuals, and foundations delivering personal services.
• ARGOS Financial Piloting Tool

Quantifiable outcome

• 38 initiatives submitted for Prix Lien Social 2026, demonstrating active member engagement
• +1 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• CNSA (Caisse Nationale de Solidarité pour l'Autonomie)coreStrategic or Co-development Partner · 18 September 2024UNA and CNSA signed a new convention in September 2024 to strengthen actions for persons with disabilities or loss of autonomy at home. Under this partnership, UNA members benefit from collective and individual modernization support on specific themes.
• AÉSIO MutuelleminorOthersAÉSIO mutuelle is listed as a partner on UNA's partners page. It accompanies 2.5 million French people through a comprehensive mutual health offering.
• AG2R LA MONDIALEminorOthersListed as a partner on UNA's partners page. AG2R LA MONDIALE supports the health protection of employees and companies within professional branches, including the home care sector.
• BPCE Car LeaseminorOthersListed as a partner on UNA's partners page. BPCE Car Lease offers tailored vehicle leasing solutions designed to meet the constraints of home care structures and simplify their professional mobility.
• Harmonie MutuelleminorOthersListed as a partner on UNA's partners page. Harmonie Mutuelle provides health insurance, provident insurance, and retirement savings for individuals, entrepreneurs, and businesses. It is also a sponsor of the Prix Lien Social UNA 2026.
• MACIFminorOthersListed as a partner on UNA's partners page. MACIF provides auto insurance, home insurance, health insurance, credit, and life insurance for individuals at every stage of life.
• Fondation YounitIESminorOthersA partner in the Prix Lien Social UNA 2026. Created in 2025 under the aegis of the Fondation de France, the foundation focuses on respect for elderly and vulnerable persons, social bonds, and ecological transition.
• USB-DomicilecoreStrategic or Co-development PartnerUNA is a founding member of USB-Domicile, the representative employers' organization for the Branche de l'aide, de l'accompagnement, des soins et des services à domicile (BAD). USB-Domicile negotiates the collective agreement on behalf of employers, and UNA participates actively in these negotiations.

Scale indicators7 records

Recent moves7 records

Expansion highlights5 records

Emerging players

• Petits-fils: Petits-fils is a leading private home care services network in France, providing auxiliary-of-life and home help services to elderly clients. Comparable as a competitor for service delivery in the home care sector, but operating as a commercial franchise network rather than a federation.
• O2 Care Services: O2 Care Services is one of France's largest private home care franchises, offering personal and household services including elder care. Comparable as a commercial home care operator competing for the same end-user segments as UNA's member structures, with greater investment in digital client platforms.

Direct peers

• UNIOPSS: UNIOPSS is the French umbrella federation for private non-profit organizations in the social, medico-social, and health sectors. Comparable to UNA as a national federation coordinating advocacy, training, and member services for non-profit social/health organizations across France.
• Nexem: Nexem is the principal federation of private non-profit employers in the social, medico-social, and healthcare sectors in France. Comparable to UNA as an employers' federation advocating for and supporting member organizations in care delivery, including collective bargaining representation.
• APF France Handicap: APF France Handicap is the leading French federation representing persons with disabilities and their families. Comparable to UNA as a disability-focused non-profit federation offering direct services, advocacy, and member coordination across the country.
• UNAF (Union Nationale des Associations Familiales): UNAF is the official French federation of family associations, representing family interests and providing member services. Comparable to UNA as a national federation of non-profit associations with advocacy, training, and member support functions in the social services space.
• FEHAP (Fédération des Établissements Hospitaliers & d'Aide à la Personne): FEHAP is the federation of private non-profit healthcare and social-care establishments in France. Comparable to UNA as a federation representing non-profit healthcare/social organizations with advocacy, employer representation, and member services across the sector.
• ADMR (Fédération Nationale ADMR): ADMR is France's other major federation of home care associations, directly competing with UNA for member organizations in the home aid and personal services sector. Both federations represent member associations delivering home care across France with similar structures and advocacy missions.

Broad incumbents

• Croix-Rouge française: The French Red Cross is a major non-profit providing healthcare, home care, and social services across France. Comparable as a broader non-profit health/social services organization with public-utility status, though operating under a direct service-delivery model rather than federation of independent associations.
• FHF (Fédération Hospitalière de France): FHF is the federation of French public hospitals, representing public healthcare establishments. Comparable as a major French healthcare federation engaged in policy advocacy and employer representation, though its scope is hospital-based rather than home-based care.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/UNAdomicile
• LinkedInlinkedin.com/company/union-national-de-l-aide-des-soins-et-des-services-aux-domiciles-una-
• Instagraminstagram.com/unadomicile

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Union Nationale de l’Aide, des Soins et des Services aux Domiciles