O2 Care Services
O2 Care Services is a French home services provider operating nearly 600 agencies across 14,000+ communes, delivering in-home cleaning, childcare, elderly care, disability support, gardening, and handyman services to residential and B2B clients throughout France.
- Company typePrivate
- Founded1996
- HeadquartersANGLET, France
- Headcount101–250
- GTM typeB2B and B2C
- OfferingServices
What O2 Care Services does
O2 Care Services is a French home services provider founded in 1996 and headquartered in Anglet, France, operating as the flagship consumer brand under OUI CARE Group. The company delivers six core service categories — in-home cleaning, childcare, elderly assistance, disability support, gardening, and handyman services — through a national network of nearly 600 franchised and owned agencies covering over 14,000 communes across France. Services are delivered by CDI-employed (permanent contract) caregivers and support staff who undergo a three-stage recruitment process including practical and theoretical assessments, with the company reporting 102,587 hours of training delivered in 2019.
The business is primarily B2C, targeting working professionals and families, parents with children, seniors seeking to maintain independence at home, and individuals with disabilities. Pricing follows a subscription-recurring hourly model with customized quotes following a home evaluation visit; clients are eligible for a 50% French 'Service à la Personne' tax credit, and the company supports the 'Avance immédiate' mechanism through URSSAF along with CESU préfinancés payment. The operational technology stack centers on a QR code-based service verification (télégestion) system for verifying service delivery, complemented by an internal employee portal (salarie.o2.fr) and a separate commercial division (O2 Pro, o2pro.fr) targeting enterprise cleaning clients. O2 has held AFNOR NF Services certification (Cert. 95080) since 2010 and operates as a French 'entreprise à mission' (mission-driven company).
Revenue is not publicly disclosed; the company is private, has no recorded external funding rounds, and operates as a subsidiary within the diversified OUI CARE Group. Customer testimonials indicate an SMB/individual consumer base across multiple use cases, with a 4.7/5 average Google rating based on 589 reviews. The distribution model is overwhelmingly franchise-led within France, with no international footprint disclosed.
O2 Care Services firmographics
Firmographics- Name
- O2 Care Services
- Website
- https://o2.fr
- Company type
- Private
- Founded year
- 1996
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- O2 Care Services is a French home services provider operating nearly 600 agencies across 14,000+ communes, delivering in-home cleaning, childcare, elderly care, disability support, gardening, and handyman services to residential and B2B clients throughout France.
- Ownership category
- akta.pro rank
O2 Care Services industry classification
Industry- Product category
- Home Care Services
- NAICS
- Services for the Elderly and Persons with Disabilities (62412), Home Health Care Services (62161)
- SIC
- Services-Home Health Care Services (8082), Services-Child Day Care Services (8351)
- akta.pro primary industry
- Personal Care & ADL Assistance (bathing, dressing, toileting, mobility) (HLADAGAA)
- akta.pro secondary industry
- Oral Care Assistance (HSABABAF)
Keywords
Where O2 Care Services is headquartered
LocationHeadquarters
- HQ city
- ANGLET
- HQ country
- France
- HQ region
- Europe
Markets served
O2 Care Services business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
Revenue model
- Home care services (ménage à domicile): Hourly-rate residential cleaning and housekeeping services provided by CDI-employed staff, with pricing varying based on service level and frequency needs
- Childcare services (garde d'enfants): Childcare services including school pickup, babysitting, and after-school care, billed hourly with setup and management fees
- Elderly care (aide aux personnes âgées): Home assistance and life support services for seniors, including daily living assistance and social connection support
- Disability support (accompagnement du handicap): Personalized disability support services helping individuals maintain independence at home
- Gardening services (jardinage): Garden maintenance including lawn care, hedge trimming, and outdoor cleaning services
- Handyman services (bricolage): Home repair and maintenance services including glazing, minor repairs, and handyman work
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Customized hourly pricing based on service requirements |
Distribution channels3 records
Marketing channels7 records
O2 Care Services product offering
Product offeringCore offering
O2 Care Services is a French home services provider that delivers in-home personal assistance through a network of nearly 600 franchised and owned agencies covering more than 14,000 communes. The company employs caregivers on permanent contracts (CDI) to provide six core service lines: home cleaning, childcare, elderly assistance, disability support, gardening, and handyman/DIY services. A separate O2 Pro division serves commercial cleaning clients.
Product overview
O2 Care Services is a French home services company offering a unified portfolio of in-home personal services. The core offering consists of six main service categories: Ménage (home cleaning), Garde d'enfants (childcare), Aide aux personnes âgées (elderly assistance), Accompagnement du handicap (disability support), Jardinage (gardening), and Bricolage (handyman services). These services are delivered through a network of approximately 600 franchised and owned agencies across France, with over 14,000 communes covered. All services are provided by CDI-employed (permanent contract) professionals who receive continuous training. The company emphasizes a no-commitment model with administrative simplicity and offers a 50% tax credit benefit to customers.
Differentiator
Problem solved
Functional benefit
Quantifiable outcome
- 102,587 hours of training delivered to employees in 2019
- +3 more outcomes
Companies that use O2 Care Services
Customer profileNamed customers6 records
Segments6 records
O2 Care Services technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
O2 Care Services partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core and minor.
- OUI CARE GroupcoreParent company of O2 Care Services. OUI CARE Group operates multiple home care and services brands, providing strategic direction, shared resources, and brand governance for its subsidiary brands including O2.
- Leetchi (Solidarity Fundraising)minorPartnership with Leetchi for solidarity fundraising initiatives, allowing users to contribute to causes supported by O2 or access charitable giving options.
- Silver AlliancecoreStrategic partnership within the Silver Alliance network, positioning O2 as a quality provider for senior care and elderly assistance services across France.
Scale indicators5 records
Recent moves6 records
Expansion highlights5 records
O2 Care Services competitors and assessment
Company assessmentDirect peers
- Domidom: French personal services provider offering household help, childcare, and elderly assistance through a national network. Comparable to O2 in service mix and target customer segments (families, seniors).
- Générale des Services: Established French franchise network offering multi-service home personal services (cleaning, childcare, elderly care, gardening). Directly competes with O2 via a comparable franchise-agency distribution model and similar pricing/tax-credit positioning.
- Adhap Services: French franchise network delivering in-home personal care for elderly and disabled clients, with garde d'enfants and household services. Comparable to O2 across the elderly/disabled personal-care segment and franchise distribution.
- Senior Compagnie: French franchise network specializing in non-medical in-home elderly assistance and personal care services. A direct overlap with O2's elderly care line, leveraging the same fiscal framework and CDI-style employment positioning.
- Maison & Services: French franchise network offering household cleaning, childcare, gardening, and handyman services. Closely comparable to O2 on the non-medical, multi-service personal services side, with similar franchise distribution.
- Bien à la Maison: Sister brand under OUI CARE Group offering home personal services including housekeeping and elderly care. A direct internal peer of O2 within the same parent group, competing for the same French customers under group-level portfolio strategy.
- Azaé (formerly Aidadom): French franchise network providing household cleaning, childcare, elderly assistance, and gardening services. Closely comparable to O2 in service mix, franchise-agency model, and reliance on the 50% tax credit mechanism.
- ADMR (Aide à Domicile en Milieu Rural): France's leading non-profit federation of home care and personal services associations. Directly comparable to O2 in offering household help, childcare, and elderly care across a dense local-agency network, supported by the same French 'Service à la Personne' tax credit framework.
Emerging players
- Petits-fils: French franchise network focused exclusively on in-home elderly assistance. A focused emerging competitor to O2's elderly care line, differentiated from O2's broader portfolio by specialization rather than full-service breadth.
Broad incumbents
- UNA (Union Nationale de l'Aide, des Soins et des Services aux Domiciles): Federation representing a large network of French non-profit and cooperative home care and personal services providers. A broader incumbent comparable to O2 at industry-association level, covering similar services with overlapping client segments.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
O2 Care Services social profiles
Digital presenceO2 Care Services compliance and trust
Trust signalCompliance2 records
O2 Care Services financial estimates
Financial estimateRevenue estimate
Valuation estimate
O2 Care Services leadership team
Management profileNumber of profiles
O2 Care Services funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
O2 Care Services M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about O2 Care Services
What does O2 Care Services do?
O2 Care Services is a French home services provider that delivers in-home personal assistance through a network of nearly 600 franchised and owned agencies covering more than 14,000 communes. The company employs caregivers on permanent contracts (CDI) to provide six core service lines: home cleaning, childcare, elderly assistance, disability support, gardening, and handyman/DIY services. A separate O2 Pro division serves commercial cleaning clients.
Is O2 Care Services a public or private company?
O2 Care Services is a private company. It is currently operating.
When was O2 Care Services founded?
O2 Care Services was founded in 1996. It employs 101 to 250 people.
Where is O2 Care Services based?
O2 Care Services is headquartered in ANGLET, France, in the Europe region.
How does O2 Care Services make money?
Six revenue lines are on record. Home care services (ménage à domicile) is the primary driver. The others are childcare services (garde d'enfants), elderly care (aide aux personnes âgées), disability support (accompagnement du handicap), gardening services (jardinage) and handyman services (bricolage).
Who are O2 Care Services's main competitors?
Direct peers on record are Domidom, Générale des Services, Adhap Services, Senior Compagnie, Maison & Services, Bien à la Maison, Azaé (formerly Aidadom) and ADMR (Aide à Domicile en Milieu Rural). Petits-fils is listed as an emerging player. UNA (Union Nationale de l'Aide, des Soins et des Services aux Domiciles) is listed as a broad incumbent.
Does O2 Care Services have an API?
No public API is recorded for O2 Care Services.
What industry is O2 Care Services in?
O2 Care Services's product category is Home Care Services. Its primary akta.pro industry code is HLADAGAA, Personal Care & ADL Assistance (bathing, dressing, toileting, mobility), with a secondary code of HSABABAF, Oral Care Assistance. Its NAICS code is 62412 and its SIC code is 8082.