HAVEN

What HAVEN does

HAVEN is a 50-year-old nonprofit organization headquartered in Pontiac, Michigan, that delivers comprehensive services exclusively to survivors of intimate partner violence (IPV) and sexual assault (SA) in Oakland County. Founded in 1975 as Oakland County's first sexual assault counseling program within the YMCA of Pontiac, HAVEN incorporated as an independent private nonprofit in 1982 and has since expanded to serve adults and children of all genders and orientations. The organization operates from a 36,000 sq. ft. facility in Pontiac built on the Family Justice Center model — which consolidates all services under one roof — replacing the original shelter destroyed by fire in 1999 and expanded in 2015. As the only Oakland County provider of advocacy, education, counseling, and shelter exclusively for IPV/SA survivors, HAVEN has held that monopoly position for over four decades.

The service portfolio includes a 24/7 crisis and support line (local 248.334.1274 and toll-free 877.922.1274), a 16-bedroom emergency residential shelter with shared common areas and a secure outdoor playground, trauma-informed individual and group counseling (in-person and via telehealth), forensic nursing examinations through the START (Safe Therapeutic Assault Response Team) program available 24/7 without insurance requirements, court advocacy with Personal Protection Order (PPO) assistance, prevention education programming for pre-K through college students and professional cohorts, and a Client Supportive Services program offering transitional housing for up to 24 months, financial literacy, employment support, and the Farber Family Pet Center for companion animals. Technology infrastructure consists of an iCarol-powered online chat service with live crisis counselors (developed in partnership with DeafCan! and Deaf Women's Advocacy Services), the proprietary 'Helping Kids Help Themselves' child sexual abuse prevention curriculum delivered via the 'Daisy Tells A Secret' video in English, Spanish, and American Sign Language, and the 24-hour HAVEN University Core Skills & Values Training required for all staff, volunteers, and interns. HAVEN's institutional intellectual property includes the Coordinated Community Approach to IPV, developed in 1993 and adopted as the national model.

HAVEN's revenue model is donation-dependent, with all services delivered at no cost to survivors. Funding flows from individual donations (online, mail, phone), annual fundraising campaigns ($1,626,542 in 2025; $1,679,199 in 2024; $1,362,322 in 2023; $1,529,624 in 2022), corporate matching gifts, grants, planned giving (wills, bequests, charitable gift annuities, IRA rollovers, donor-advised funds), and endowment funds (named funds at a $20,000 minimum). The go-to-market motion is community-led: survivors reach HAVEN through crisis line screening, community partner referrals, and walk-in shelter access, while outreach and prevention programs target schools, healthcare professionals, law enforcement, faith-based leaders, and businesses throughout Oakland County. The organization supplements direct delivery via the Resource & Community Partnership network of 30+ service partners and co-responds to high-lethality cases through High Risk Response Teams with Farmington Hills (since 2013) and Auburn Hills (since 2017).

Name

HAVEN

Legal name

HAVEN

Website

https://haven-oakland.org

Company type

Private

Founded year

1975

Operating status

Operating

Headcount range

11–50 employees

Short description

HAVEN is a 50-year-old Oakland County, Michigan nonprofit that provides crisis support, emergency shelter, counseling, forensic nursing, court advocacy, prevention education, and transitional housing exclusively to survivors of intimate partner violence and sexual assault, free of charge.

Ownership category

akta.pro rank

Product category

Domestic Violence and Sexual Assault Services

NAICS

Community Housing Services (62422), Services for the Elderly and Persons with Disabilities (62412), Outpatient Mental Health and Substance Abuse Centers (621420)

SIC

Services-Social Services (8300), Services-Health Services (8000)

akta.pro primary industry

Domestic Violence & Abuse Support Services (BPAGAEAD)

akta.pro secondary industries

Housing Assistance & Homeless Services (BPAGAEAB), Youth Housing, Foster Care & Wraparound Support (Education-Linked) Nonprofits (BPAGADAO), Wraparound Student Support & Case Management Services (At-Risk K–12) (EDAJAEAJ)

Keywords

• Domestic violence services
• Sexual assault support
• Crisis intervention hotline
• Forensic nursing exams
• Trauma-informed counseling

Headquarters

HQ city

Pontiac

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Individual Donations: HAVEN relies on individual donations through online portals, mail, and phone. Services are provided at no cost to survivors, funded by community generosity.
2. Annual Fundraising Campaigns: HAVEN conducts annual campaign fund drives and raises funds through events. Fundraising totaled $1,626,542 in 2025, $1,679,199 in 2024, $1,362,322 in 2023, and $1,529,624 in 2022.
3. Planned Giving and Endowments: HAVEN accepts planned gifts through wills, bequests, charitable gift annuities, IRA rollovers, donor-advised funds, and endowment funds. Named endowment funds can be established with a minimum gift of $20,000.
4. Corporate Matching Gifts: HAVEN maximizes donations through employer gift matching programs, with over 65% of employers offering matching programs.
5. Grants: HAVEN receives grant funding, including a 3-year grant to increase ability to serve deaf victims (2009).

Pricing tiers

Go-to-market motion1 record

Distribution channels7 records

Marketing channels6 records

Core offering

HAVEN is a nonprofit organization that provides comprehensive programs to support survivors of intimate partner violence and sexual assault. Its core offerings include a 24-hour crisis support line, a 16-bedroom emergency shelter, trauma-informed counseling, forensic nursing examinations, court advocacy with Personal Protection Order assistance, prevention education, transitional housing, and youth services — all delivered free of charge from a 36,000 sq. ft. Family Justice Center facility in Pontiac, Michigan.

Product overview

HAVEN is a nonprofit organization providing comprehensive programs to promote violence-free homes and communities. The organization operates as a unified service provider rather than a technology product company, offering an integrated suite of survivor support programs including a 24-hour Crisis and Support Line, 16-bedroom Residential Emergency Shelter, trauma-informed Counseling Services, forensic nursing through the START program, Prevention Education, Court Advocacy with PPO assistance, Client Supportive Services with transitional housing, Youth Services, and the Survivor Speakers Bureau. These services are delivered free of charge from HAVEN's 36,000 sq. ft. Family Justice Center facility, with additional remote and community-based delivery options.

Differentiator

Problem solved

Functional benefit

Products and services

• Crisis and Support Line 24-hour crisis intervention hotline providing emotional support, information, referrals, and screening for services for victims of intimate partner violence and sexual assault.
• Residential Emergency Shelter 24-hour emergency shelter providing short-term housing for survivors of intimate partner violence and/or sexual assault and their children, featuring 16 bedrooms, common areas, meditation room, children's play area, and secure outdoor playground.
• Counseling Services

Quantifiable outcome

• Over 30,000 services provided annually at no cost to survivors
• +2 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Eight partnerships are on record, tiered minor and core.

• Cooper StandardminorStrategic or Co-development Partner · 1 January 2018Partnership to complete construction of residential playground in memory of Darien Locklear.
• Oakland University and Training Institute on Strangulation PreventionminorStrategic or Co-development Partner · 1 January 2018Collaboration to host Strangulation: The Last Warning Shot training event.
• Auburn HillsminorStrategic or Co-development Partner · 1 January 2017Launched High Risk Response Team to improve outcomes for survivors of intimate partner and sexual violence.
• Farber FamilyminorStrategic or Co-development Partner · 1 January 2017Donation to establish the Farber Family Pet Center to provide secure place for companion animals of survivors living in shelter.
• Farmington HillscoreStrategic or Co-development Partner · 1 January 2013Partnership to provide more comprehensive response to high lethality intimate partner violence cases, becoming the Farmington Hills High Risk Response Team.
• MI Young Farmers CoalitionminorStrategic or Co-development Partner · 1 January 2010Partnership to start the HAVEN Garden Project, providing garden space for survivors.
• DeafCan! and Deaf Women's Advocacy ServicescoreStrategic or Co-development Partner · 1 January 2009Partnership to serve deaf victims of intimate partner violence and sexual assault. Developed and launched online chat program with live crisis counselors accessible to deaf individuals. PAH! collaboration formed to increase ability to serve deaf victims.
• 30+ Community Service PartnerscoreStrategic or Co-development PartnerResource & Community Partnership program connecting clients to community partners for housing, education, financial management and medical care.

Scale indicators7 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• SafeHouse Center: SafeHouse Center in Washtenaw County, Michigan provides emergency shelter, counseling, and advocacy for IPV/SA survivors, making it the closest in-state regional peer operating under a similar Family Justice-style integrated model.
• Safe Horizon: Safe Horizon is a large New York-based nonprofit providing shelter, counseling, court advocacy, and prevention education for survivors of domestic violence and sexual assault, making it a closely matched direct peer in scope and service mix.
• Turning Point, Inc. Turning Point operates domestic violence and sexual assault services in Macomb County, Michigan, with comparable 24-hour crisis lines, shelter, forensic nursing, and prevention education serving a suburban Detroit-area population.
• YWCA Southeastern Michigan: YWCA SEM operates domestic violence shelters and sexual assault services across southeastern Michigan, including Oakland County-adjacent regions, providing directly comparable IPV/SA crisis, shelter, and advocacy programming.

Broad incumbents

• RAINN: RAINN is the largest national anti-sexual-violence organization, operating the National Sexual Assault Hotline and providing prevention education. It is a broad incumbent peer overlapping with HAVEN's sexual assault counseling and START forensic program.
• National Domestic Violence Hotline: The National Domestic Violence Hotline provides 24/7 crisis intervention and referral services nationally, directly overlapping with HAVEN's crisis line function and serving as a complementary resource for survivors outside Oakland County.

Regional players

• Alpha Family Center of Michigan: Alpha Family Center provides shelter and supportive services for survivors of domestic violence in Michigan, serving as a regional peer with comparable IPV shelter and case management services.
• Jewish Family Service of Metropolitan Detroit: JFS Detroit is a regional nonprofit providing counseling and case management for vulnerable populations in the Detroit metropolitan area, overlapping with HAVEN's counseling and supportive service offerings in the same geography.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Instagraminstagram.com/haven_oakland
• Facebookfacebook.com/havenonline
• LinkedInlinkedin.com/company/haven-oakland-county-michigan

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about HAVEN