Pet Travel Advisors

What Pet Travel Advisors does

Pet Travel Advisors is a privately held pet relocation agency founded in 2017, headquartered in Concord, Canada, with U.S. operations and a dedicated Canadian subsidiary (Pet Travel Advisors Canada). The company coordinates end-to-end domestic and international pet transportation for individual pet owners and families, providing services that include consultation, veterinary documentation coordination, airline booking, ground transfers, customs clearance, and door-to-door delivery. Its operational scope covers all 50 U.S. states, all major Canadian provinces, and international destinations spanning Europe, Asia-Pacific (including Australia and New Zealand), the Middle East, Mexico, and the Caribbean.

The company's core product portfolio is organized around four primary service lines — Domestic Pet Transport, International Pet Relocation, Door-to-Door Pet Relocation, and Pet Relocation Overseas — supported by specialized add-on modules for dogs, cats, birds (temperature-controlled, oxygen-monitored), small mammals, and exotic pets (reptiles, amphibians). Service delivery is not built on a proprietary technology platform; instead, it relies on human coordinators with specialized regulatory expertise across USDA, CFIA, IATA, CDC, and country-specific import requirements (including Australian biosecurity and Hawaii quarantine programs). Differentiation is anchored in regulatory navigation, a coordinator-based service model that assigns a dedicated handler per client, and broad geographic service coverage.

The business operates a direct-to-consumer model with no intermediaries, generating revenue through custom-quoted professional service fees. Domestic relocations typically price at $400–$800 and international moves at $1,500–$5,000+, with payment structured as a $1,000–$2,000 deposit at booking, 50% of balance 30 days before transport, and 100% balance 10 days before transport. Customer acquisition is driven primarily by organic content marketing and SEO through an extensive destination-specific content library, with inbound leads captured via website quote request forms and dedicated phone lines (US: 1-877-540-0555; Canada: 1-877-707-1739). No venture capital, private equity, or institutional investor involvement has been disclosed, and no management team is publicly identified.

Name

Pet Travel Advisors

Legal name

Pet Travel Advisors

Website

https://pettraveladvisors.com

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

1–10 employees

Short description

Pet Travel Advisors is a privately held pet relocation agency coordinating domestic and international pet transportation for individual pet owners, providing end-to-end regulatory compliance, airline booking, and door-to-door delivery across the USA, Canada, and 20+ international destinations.

Ownership category

akta.pro rank

Product category

Pet Relocation Services

NAICS

Other Support Activities for Transportation (4889)

SIC

Arrangement Of Transportation Of Freight & Cargo (4731)

akta.pro primary industry

Pet International Relocation & Quarantine Handling (HSAKACAI)

akta.pro secondary industries

Pet Relocation & Moving Transport (HSANAIAH), Interstate/Regulated Pet Transport (Health Certs/Compliance) (HSANAIAG), Long-Distance/Intercity Pet Transport (HSANAIAF), Crate Rental & Secure Transport Setup (HSANAIAI)

Keywords

• Pet relocation services
• International pet transport
• Domestic pet shipping
• Pet travel agency
• Animal transportation

Headquarters

HQ city

Concord

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Pet Relocation Services: The company earns revenue through project-based professional service fees charged for coordinating and managing domestic and international pet relocations. Services include consultation, documentation support, travel coordination, and door-to-door delivery. Pricing is custom-quoted based on origin, destination, pet size/weight, airline route, crate requirements, and services included. A deposit of $1,000–$2,000 is required at booking (more than 30 days before transport), 50% of the balance is due 30 days before transport, and the remaining balance is due 10 days before transport. Additional costs may arise from boarding, airline changes, inadequate documentation, and delays. Cancellation refunds are offered minus a $250 fee per animal for cancellations at least 10 days before travel, with 25% refund for cancellations within 10 days of travel, and no refunds once the company takes possession of the animal.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

Pet Travel Advisors is a pet relocation agency that coordinates end-to-end domestic and international transport of pets. Services span consultation, veterinary and documentation coordination (USDA, CFIA, IATA, CDC compliance), airline booking, ground transfers, customs clearance, and door-to-door delivery for dogs, cats, birds, small mammals, and exotic pets.

Product overview

Pet Travel Advisors operates as a pet relocation agency offering a comprehensive suite of services organized around a core door-to-door relocation model. The product portfolio centers on Domestic Pet Transport, International Pet Relocation, Door-to-Door Pet Relocation, and Pet Relocation Overseas as the primary service lines, with specialized add-on modules covering Dog Relocation, Cat Relocation, Bird Transportation, Small Pet Transport, Exotic Pet Transport, Ground Pet Transportation, Air Pet Shipping, and Pet Export Services for Canada. Services are designed to handle the complete relocation process including consultation, vet checks and documentation, travel coordination, and safe delivery. The company serves both the USA and Canada markets through separate websites, providing licensed and insured transport across all major U.S. airports and Canadian provinces.

Differentiator

Problem solved

Functional benefit

Products and services

• Domestic Pet Transport
• International Pet Relocation
• Door-to-Door Pet Relocation
• Pet Relocation Overseas
• Dog Relocation Services
• Cat Relocation Services
• Bird Transportation
• Small Pet Transport
• Exotic Pet Transport
• Pet Export Services (Canada)
• Ground Pet Transportation
• Air Pet Shipping

Quantifiable outcome

• Domestic U.S. transport typically completed in 1–3 days; international shipments typically completed in 5–14 days including veterinary checks, paperwork, and travel.
• +2 more outcomes

Named customers3 records

Segments2 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators2 records

Recent moves5 records

Expansion highlights4 records

Emerging players

• CitizenShipper: Online marketplace connecting pet owners with ground transport drivers; competes at the low end on domestic, ground-only moves, pressuring the simpler end of Pet Travel Advisors' domestic product.
• K9 Jets: Charter jet service specifically for pets and their owners; an emerging alternative that addresses airline restrictions and could attract Pet Travel Advisors' premium international customers.

Direct peers

• Happy Tails Travel: U.S.-based pet transport agency coordinating domestic and international relocations, including airline cargo booking and ground transfers; competes head-to-head for the same individual pet owner customer.
• WorldCare Pet Transport: Pet relocation agency specializing in international moves, including documentation, IATA-compliant crating, and quarantine handling; comparable offerings for U.S.-to-overseas pet owners.
• PetRelocation: Largest direct U.S. competitor offering full-service domestic and international pet relocation, with similar door-to-door coordinator model, destination guides, and regulatory expertise across USDA/IATA frameworks.
• Starwood Animal Transport: Specialized pet and animal transport company handling domestic and international shipments for individual owners, breeders, and zoos; overlapping service scope with multi-species capability.
• Pet Express: U.S. ground and air pet transport provider offering door-to-door service; partial overlap with Pet Travel Advisors' domestic/interstate transport offerings.
• Pet Air: International pet transport and relocation service arranging flights, customs clearance, and door-to-door delivery; direct overlap in international regulatory coordination and cross-border logistics.
• Air Animal Pet Movers: Veterinarian-owned pet transport service coordinating nationwide and international relocations; closely comparable in service model, regulatory handling, and target customer.

Regional players

• Animal Transport Worldwide: UK-based international pet transport company with similar end-to-end service model; serves a different home market but competes for the same U.S.-outbound customers from the UK side.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/relocatingpets
• Facebookfacebook.com/profile.php
• LinkedInlinkedin.com/company/pet-travel

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Pet Travel Advisors