What Berca Carrier Indonesia, PT does

PT Berca Carrier Indonesia (BCI) is a joint venture between PT Berca Indonesia (CCM Group), holding 67%, and Carrier Corporation (part of Carrier Global Corporation), holding 33%, formed in 2014 to serve as the direct Indonesian distribution and service arm for Carrier and Toshiba HVAC brands. The company was built on a 30-year prior distribution relationship between Berca Indonesia and Carrier and operates from Jakarta with branches in Surabaya and Bali, supported by a dealer and wholesaler network across major Indonesian cities.

BCI's product portfolio spans the full HVAC stack: commercial chillers (air-cooled and water-cooled including the AquaEdge 19DV centrifugal chiller with R1233zd(E) low-GWP refrigerant and COP 7 efficiency), VRF systems (notably the Toshiba SMMS-7 with tropical-optimized twin rotary compressors), air handling units, fan coils, light commercial products (cassette, ducted, console, floor standing), and residential AC units (High Wall, Split). The company also provides Carrier's Hourly Analysis Program (HAP) design software to consultants and contractors. Notable customers include Toyota, Honda, Daihatsu, Sampoerna, Binus University, JIExpo Kemayoran, and major Jakarta and Surabaya residential and hotel developments (Pondok Indah, Taman Anggrek, District 8, World Trade Centre, Hotel Borobudur, Ramada Bali).

Revenue is generated primarily through B2B project-based equipment sales to commercial building developers, contractors, and large institutional buyers, supplemented by a residential and light commercial channel through dealers and a Care Center (call center and WhatsApp). BCI charges quote-based pricing for project work and unit pricing for residential SKUs, with after-sales service, installation, and commissioning forming a recurring revenue layer. Since 2017, BCI has pursued a deliberate strategy to balance its commercial project base with a growing retail and residential segment, targeting a 50:50 mix over a five-year horizon against a backdrop of Indonesian AC demand growing 10-15% annually with only ~10% household penetration.

Name

Berca Carrier Indonesia, PT

Legal name

PT Berca Carrier Indonesia

Website

https://bercacarrier.co.id

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

251–500 employees

Short description

PT Berca Carrier Indonesia is a joint venture between PT Berca Indonesia (67%) and Carrier Corporation that distributes and services Carrier and Toshiba HVAC systems — including chillers, VRF, and residential AC — for commercial, light commercial, and residential customers across Indonesia, supported by dealer networks and after-sales service.

Ownership category

akta.pro rank

Product category

Commercial HVAC Distribution and Services

NAICS

Plumbing, Heating, and Air-Conditioning Contractors (238220), Ventilation, Heating, Air-Conditioning, and Commercial Refrigeration Equipment Manufacturing (33341)

SIC

Air-Cond & Warm Air Heatg Equip & Comm & Indl Refrig Equip (3585), Steam & Air-Conditioning Supply (4961)

akta.pro primary industry

HVAC Equipment (Heating, Cooling & Air Handling) (IMAHAKAB)

akta.pro secondary industries

HVAC, Water Heaters & Indoor Air Quality Distribution (CRAOAFAJ), Commercial HVAC/R Installation (Rooftop Units, Split Systems) (HSAOAGAH), HVAC Service, Maintenance & Repair (BPABACAA), Chillers & Cooling Plant Equipment (IMAHAKAE)

Keywords

• Commercial HVAC systems
• Air conditioning distribution
• Chiller systems
• VRF systems
• HVAC installation services

Headquarters

HQ city

Jakarta

HQ country

Indonesia

HQ region

Asia

Offices3 records

Markets served

GTM type

B2B

Offering type

Hardware or Manufacturing

Cost components

Supply Chain, Operations, Personnel, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. HVAC Equipment Sales (B2B Project): BCI generates revenue primarily through selling commercial HVAC equipment (Chillers, VRF systems, AHUs, FCUs) to building developers, contractors, and project owners for installation in office buildings, malls, hotels, hospitals, and factories. Revenue is project-based and one-time per installation.
2. HVAC Equipment Sales (Retail/Residential): Sale of residential and light commercial AC units (High Wall, Split, Cassette, Ducted, Console, Floor Standing) through dealers and retail channels to end consumers and small businesses.
3. Service, Installation & After-Sales: BCI provides one-stop solution services including product presentation, cooling load calculations, installation, commissioning, preventive maintenance, troubleshooting, and repair of HVAC systems. Supported by a Care Center and service technicians deployed across Indonesia.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels7 records

Core offering

PT Berca Carrier Indonesia distributes, installs, and services Carrier and Toshiba HVAC systems throughout Indonesia. The portfolio spans commercial chillers (Air-Cooled, Water-Cooled, AquaEdge centrifugal), VRF systems (Toshiba SMMS family), Air Handling Units, Fan Coil Units, light commercial AC units (Cassette, Ducted, Console, Floor Standing, Multi Split), and residential High Wall/Split AC plus the Carrier Slim Z. BCI also provides one-stop solutions including system design, cooling load calculations, installation, commissioning, preventive maintenance, and after-sales service through a Care Center hotline and authorized service partner network.

Product overview

PT Berca Carrier Indonesia is a joint venture between PT Berca Indonesia and Carrier Corporation (formed in 2014), distributing and servicing Carrier and Toshiba HVAC products throughout Indonesia. The product portfolio includes two major sub-brands (Carrier and Toshiba HVAC), supplemented by the company's own product categories covering Residential (High Wall and Split AC), Light Commercial (Cassette, Ducted, Console, Floor Standing, Multi Split), and Commercial segments (Air-Cooled Chillers, Water-Cooled Chillers, VRF Systems, Air Handlers, Fan Coils). The company positions itself as a one-stop solutions provider for air conditioning needs in light commercial and commercial buildings. Key products include the AquaEdge™ 19DV Centrifugal Chiller with COP 7 efficiency, Toshiba SMMS-7 VRF system optimized for tropical climates, and Carrier Slim Z with integrated air purification. The company also offers the Carrier Hourly Analysis Program (HAP) software for HVAC system design and energy analysis.

Differentiator

Problem solved

Functional benefit

Brands

• Carrier: World leader in HVAC solutions, founded by Willis Carrier, inventor of modern air conditioning. Products include chillers, VRF systems, air handlers, and fan coils for commercial buildings.
• Toshiba HVAC

Products and services

• Carrier AquaEdge 19DV Centrifugal Chiller Centrifugal chiller for large commercial buildings, factories, and industrial facilities. Delivers COP 7 efficiency using R1233zd(E) low-GWP refrigerant with Greenspeed Intelligence variable-speed control.
• Carrier Water Cooled Tri Rotor Chiller (23XRV) Water-cooled chiller with tri rotor technology for high energy efficiency in office buildings and hotels. Designed for large-scale commercial cooling applications.
• Toshiba SMMS-7 (Super Modular Multi System 7) VRF VRF system optimized for tropical climates targeting office, apartment, and hotel markets. Features twin rotary compressors with high efficiency at full and partial loads, Smart Manager remote monitoring, and reduced refrigerant consumption.
• Toshiba Universal Smart X Edge Modular Chiller R32 modular chiller with high efficiency, falling film evaporator, and refrigerant-lubricated bearing for commercial building cooling applications.
• Light Commercial AC Units (Cassette, Ducted, Console, Floor Standing, Multi Split) Light commercial air conditioning product line including Cassette, Ducted, Console, Floor Standing, and Multi Split units for restaurants, retail shops, small offices, and boutique hospitality venues.
• Residential High Wall and Split AC
• Carrier Slim Z (AC + Air Purifier) Residential air conditioning unit that combines cooling and air purification in a single slim-format unit, marketed as the first-in-the-world AC with integrated air purification for clean and healthy indoor air.
• Air Handling Units (AHUs) and Fan Coil Units (FCUs)
• Carrier Hourly Analysis Program (HAP) Software
• HVAC System Design, Installation, Commissioning, Maintenance & After-Sales Services

Quantifiable outcome

• Compressor energy savings up to 50% compared to fixed-speed AC units, due to super-accurate rotation and variable speed control
• +3 more outcomes

Named customers21 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature7 records

Partnerships

Three partnerships are on record, tiered core.

• PT Berca Indonesia (CCM Group)coreStrategic or Co-development PartnerPT Berca Carrier Indonesia is a joint venture formed in 2014 between PT Berca Indonesia (CCM Group) and Carrier Corporation. PT Berca Indonesia holds 67% of BCI shares. The joint venture combines PT Berca Indonesia's 30+ years of local market knowledge and distribution network in Indonesia with Carrier's global HVAC expertise and brand power. Prior to the JV, PT Berca Indonesia had been Carrier's exclusive distributor in Indonesia for over 30 years.
• Carrier Corporation (UTC)coreStrategic or Co-development PartnerCarrier Corporation (part of United Technologies Corporation, now part of Carrier Global Corporation) partnered with PT Berca Indonesia to form PT Berca Carrier Indonesia. Carrier provides its global brand, technology, and HVAC product portfolio including Carrier and Toshiba HVAC brands. The joint venture allows Carrier to serve the Indonesian market directly, replacing the previous distributor model that routed through Singapore.
• Toshiba Carrier Corporation (Toshiba Corporation)coreTechnology or IntegrationIn 1998, Toshiba Corporation and Carrier Corporation formed a global alliance and established Toshiba Carrier Corporation as a joint venture in Japan. This partnership combines Toshiba's technology leadership and manufacturing experience with Carrier's global sales and marketing networks, allowing both companies to market HVAC products under both the Carrier and Toshiba trademarks worldwide. BCI, as a Carrier entity, markets Toshiba HVAC products in Indonesia under this global alliance.

Scale indicators6 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• PT Samsung Electronics Indonesia: Samsung Indonesia distributes residential and light commercial air conditioning systems targeting premium residential and modern commercial spaces. It overlaps with BCI's residential expansion and competes for specification in hospitality and modern office segments.
• PT LG Electronics Indonesia: LG Electronics Indonesia manufactures and distributes residential and commercial HVAC systems in Indonesia, with strong residential brand presence and growing commercial activity. It competes directly with BCI in light commercial and premium residential segments.
• PT Mitsubishi Electric Indonesia: Mitsubishi Electric Indonesia manufactures and distributes premium residential and commercial air conditioning systems (including City Multi VRF and Mr. Slim). It competes head-to-head with BCI in mid-to-high tier commercial projects and brand-conscious residential buyers across the same Indonesian distribution channels.
• PT Daikin Airconditioning Indonesia: Daikin Indonesia is the market-leading HVAC manufacturer and distributor in Indonesia, offering a full range of residential, commercial, and light commercial AC systems. It directly competes with BCI across the same customer segments (developers, hotels, residential) with comparable product breadth and brand recognition.
• Panasonic Gobel Indonesia: Panasonic Gobel Indonesia is a major local manufacturer and distributor of residential and commercial air conditioning products under the Panasonic brand, with strong mass-market presence. It overlaps with BCI in residential/light commercial segments and competes for similar developer specifications.

Broad incumbents

• Trane Technologies: Trane Technologies is a global HVAC leader offering commercial chillers, air handlers, and Thermo King transport refrigeration. It is part of the same corporate family as Carrier (pre-2020 spinoff) and competes with Carrier chillers in Indonesian commercial projects BCI serves.
• Daikin Industries Ltd. Daikin Industries is the global HVAC market leader and parent of PT Daikin Indonesia, offering a full spectrum of HVAC equipment, refrigerants, and systems worldwide. It represents the global incumbent against which BCI's premium Carrier/Toshiba offerings compete at the international specification level.
• Carrier Global Corporation: Carrier Global Corporation is the global parent brand licensor and ultimate parent of BCI's HVAC technology, offering a comprehensive global portfolio including Trane, Carrier, and Toshiba HVAC brands. It is the supplier of BCI's products and the source of BCI's competitive technology and brand identity.
• Midea Group Co., Ltd. Midea Group is a global HVAC and home appliance leader with significant presence in Indonesia and Southeast Asia. It competes with BCI in both residential AC and light commercial segments, particularly on price for mass-market and mid-tier commercial projects.
• Gree Electric Appliances Inc. Gree Electric is the world's largest residential AC manufacturer by volume, with growing commercial presence globally including Indonesia. It competes on price-performance in the residential and light commercial segments where BCI's premium positioning faces the most pressure.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCihmnJvhtaAJ2hLSABko-zw
• LinkedInlinkedin.com/company/bercacarrierindonesia
• Facebookfacebook.com/bercacarrierindonesia

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Berca Carrier Indonesia, PT