Quota

What Quota does

Quota LLC is a privately held US-headquartered business process outsourcing company that sources, recruits, and employs full-time remote staff based in the Philippines and dedicates each agent exclusively to a single client business. The company operates a two-location model with headquarters in the United States and an operations hub in the Philippines, and it sells across all industries with a horizontal segmentation approach while also offering a specialized vertical for insurance carriers and agencies (quoting across carriers and raters, policy renewals and re-shops, billing follow-up, endorsements, binder and COI issuance, and first-contact claims intake). The core service catalog spans roughly a dozen BPO categories including customer support, data entry, back-office support, content moderation, graphic design, project management, medical billing, invoicing, personal assistance, video and photo editing, social media management, recruiting, logistics, and technical support.

The technology stack is fundamentally human-delivered labor rather than software: Quota bills clients bi-weekly for hours worked by remote agents on a quote-based, non-publicly-disclosed pricing schedule, and the company has no disclosed API, SDK, integrations, mobile app, or proprietary software product. Differentiation rests on dedicated (non-shared) full-time agents, customized client solutions, US-based quality oversight over Philippines-based delivery, and an average ~7-day hiring cycle. Quota claims clients achieve upwards of 65% employment cost savings, 35% annual bottom-line growth, and 20% per-employee efficiency gains relative to US-hired equivalents.

Quota makes money through managed-services revenue: clients pay an hourly rate for staffing that covers the company's employment costs, recruitment, onboarding, and account management. The go-to-market is consultative and direct, relying on the company website contact form, email ([email protected]), and phone (845-533-2594), with no third-party distribution, resellers, or marketplace channels. No parent company, institutional investors, funding rounds, acquisitions, or leadership team disclosures are present in the available materials, and no revenue figures are disclosed.

Name

Quota

Legal name

Quota LLC

Website

https://quotallc.com

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Quota LLC is a US-headquartered BPO firm that recruits, employs, and dedicates full-time remote staff from the Philippines exclusively to single client businesses, delivering horizontal outsourcing services plus specialized insurance vertical support on a bi-weekly hourly billing model.

Ownership category

akta.pro rank

Product category

Business Process Outsourcing

NAICS

Professional Employer Organizations (56133)

SIC

Services-Help Supply Services (7363)

akta.pro primary industry

Contingent Workforce / Contractor RPO (Contractor Recruiting) (BPACABAK)

akta.pro secondary industries

Billing, Payments & Subscription Support (BPAAABAC), Payment Integrity, Audit, Appeals & Grievance Support (BPAAAFAJ)

Keywords

• Remote staffing services
• Business process outsourcing
• Offshore staffing
• Dedicated remote employees
• BPO services

Headquarters

HQ city

United States

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations

Revenue model

1. Remote Staffing Services: Quota LLC generates revenue by billing clients bi-weekly for the hours worked by remote employees. The company employs full-time agents dedicated to each client and handles all employment costs, billing clients on a per-hour basis for the staffing services.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels2 records

Core offering

Quota LLC provides outsourced full-time dedicated remote employees to client businesses, primarily sourced from the Philippines and managed under a US-headquartered structure. The company recruits, employs, and assigns remote staff who work exclusively for a single client, and bills clients bi-weekly for hours worked. Beyond core remote staffing, Quota delivers specialized BPO functions including customer support, data entry, back-office support, technical support, and a dedicated portfolio of insurance-specific services such as quoting, policy renewals, billing follow-up, endorsements, binder/COI issuance, and claims intake.

Product overview

Quota LLC is a BPO (Business Process Outsourcing) company headquartered in the United States that operates a remote workforce based in the Philippines. The company provides dedicated full-time remote employees to client businesses across multiple industries. The core offering is a remote employee hiring service that sources, interviews, and employs staff exclusively for each client. This is supported by a portfolio of specialized BPO services including Customer Service, Graphic Design, Project Management, Medical Billing, Invoicing, Personal Assistant, Data Entry, Video & Photo Editor, Social Media Manager, Recruiting, Logistics, and Technical Support. For the insurance industry specifically, Quota offers specialized insurance services including quoting, policy renewals, billing follow-up, mortgagee updates, endorsements, COI issuance, and claims intake. Clients report achieving up to 65% savings on employment costs, 35% annual growth, and 20% efficiency improvements.

Differentiator

Problem solved

Functional benefit

Products and services

• Remote Employee Hiring

Quantifiable outcome

• 65% savings on employment costs
• +2 more outcomes

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators3 records

Recent moves1 record

Expansion highlights4 records

Direct peers

• Belay: Remote staffing provider offering dedicated virtual assistants, accountants, and web assistants to US SMBs. Strong direct competitor on dedicated-agent positioning and US-based go-to-market.
• Time Etc: Remote staffing service providing dedicated virtual assistants to entrepreneurs and small businesses, primarily US/UK targets. Directly comparable in dedicated-agent model and recurring managed-services pricing.
• Inspiro: Philippines-based BPO providing customer support, back-office, and technical support services to US companies. Directly comparable in Philippines delivery model and US enterprise mid-market focus.
• SupportNinja: Philippines-based BPO offering dedicated customer support, back-office, and content moderation teams to US companies. Closest direct competitor to Quota given the same Philippines delivery model, dedicated-agent model, and US go-to-market focus.
• Boldly: Staffing company that provides dedicated, long-term remote professionals (executive assistants, marketing, operations) to SMBs and entrepreneurs. Comparable in dedicated-agent model and US-target market, though Quota is Philippines-sourced rather than US/UK-based.
• Arise: BPO platform connecting businesses with work-from-home customer service agents, including a large Philippines agent base. Closely comparable in work-from-home staffing model and customer support / back-office services.
• Wishup: India-based virtual assistant service offering dedicated remote staff to US and global clients. Comparable dedicated-agent model and SMB target market, with a different offshore geography.

Emerging players

• Onlinejobs.ph: Philippine-focused remote worker marketplace that lets US employers directly hire and manage Filipino workers. Competes with Quota's model by bypassing the agency layer, though Quota's value-add is handling employment, payroll, and management.

Broad incumbents

• TaskUs: Public, large-scale BPO and digital outsourcing provider with extensive Philippines operations across customer support, content moderation, and back-office. Comparable to Quota in service mix but at vastly larger scale and broader enterprise footprint.
• Concentrix: Global BPO/CX outsourcing giant with significant Philippines presence offering customer support, technical support, and back-office services. Represents the large incumbent alternative that enterprise clients may choose over a smaller BPO like Quota.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/Quota-LLC-100094050069556
• LinkedInlinkedin.com/company/quota-llc

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Quota