Windsor Fire & Rescue Services
Windsor Fire & Rescue Services is the municipal fire and emergency response department for the City of Windsor, Ontario, delivering fire suppression, rescue, medical response, and public fire prevention education funded by municipal taxation and serving city residents and businesses since 1849.
- Company typePrivate
- Founded1849
- HeadquartersWindsor, Canada
- Headcount11–50
- GTM typeB2C
- OfferingServices
What Windsor Fire & Rescue Services does
Windsor Fire & Rescue Services (WFRS) is the statutory municipal fire and emergency response department for the City of Windsor, Ontario, Canada, with operational origins traceable to 1849 and formal organization following a major 1867 fire. The department delivers integrated emergency services including fire suppression, technical and vehicle rescue, medical response, hazardous-materials response, and fire prevention through multiple fire stations located across the city. Its operational technology is conventional municipal emergency-response infrastructure: pumpers, aerial ladder trucks, rescue squads, and an Everbridge-powered Windsor Alerts emergency notification system that delivers location-specific alerts via landline, cell phone, pager, smartphone, and email, supplemented by the ContactBridge mobile app on iOS and Android.
WFRS generates no commercial revenue. It is funded entirely through City of Windsor municipal taxation as a public safety service, with services provided to residents at no charge. The only fee-bearing offerings are incidental regulatory services such as the $380 plus HST pyrotechnic display permit, which requires $5,000,000 in insurance coverage. The department is governed under Ontario provincial fire safety regulation and is led by Chief James Waffle. Its customer base is the entire Windsor population and business community; it has no parent company, no subsidiaries, and no external investors.
The department's strategic posture is anchored in statutory monopoly, regional cooperation, and public education. WFRS maintains mutual aid agreements with all seven neighboring Essex County fire services (LaSalle, Tecumseh, Lakeshore, Amherstburg, Essex, Kingsville, Leamington) and a historic cross-border mutual aid relationship with Detroit Fire Department dating to 1849 and formalized in 1969. Public education and outreach are the primary non-emergency functions, delivered through the windsorfire.com website (in 10+ languages), X/Twitter, YouTube, Flickr, Fire Prevention Week events, and targeted programs including Project Zero, COPE, the Smoke/CO Alarm Program, and the Lock Box Program for commercial buildings.
Windsor Fire & Rescue Services firmographics
Firmographics- Name
- Windsor Fire & Rescue Services
- Legal name
- Windsor Fire & Rescue Services
- Website
- https://windsorfire.com
- Company type
- Private
- Founded year
- 1849
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Windsor Fire & Rescue Services is the municipal fire and emergency response department for the City of Windsor, Ontario, delivering fire suppression, rescue, medical response, and public fire prevention education funded by municipal taxation and serving city residents and businesses since 1849.
- Ownership category
- akta.pro rank
Windsor Fire & Rescue Services industry classification
Industry- Product category
- Municipal Fire and Rescue Services
- NAICS
- Fire Protection (922160), Ambulance Services (62191)
- akta.pro primary industry
- Fire & Rescue Services (Fire Suppression, Rescue) (BPAIAGAB)
- akta.pro secondary industries
- Fire Prevention, Inspection & Code Enforcement (Life Safety) (BPAIAGAL), Natural Disaster Preparedness & Recovery (Storm/Flood/Wildfire) (BPABANAI), Evacuation Planning, Drills & Warden Programs (BPABANAE)
Keywords
Where Windsor Fire & Rescue Services is headquartered
LocationHeadquarters
- HQ city
- Windsor
- HQ country
- Canada
- HQ region
- North America
Offices1 record
Markets served
Windsor Fire & Rescue Services business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Others
Revenue model
- Municipal Tax Funding: As a municipal fire department, Windsor Fire & Rescue Services is funded through municipal taxation and operates as part of the City of Windsor's public services budget. No commercial revenue is generated from service delivery.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | One time/ perpetual license | Pyrotechnic Display Permit |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels6 records
Windsor Fire & Rescue Services product offering
Product offeringCore offering
Windsor Fire & Rescue Services is the municipal fire department for the City of Windsor, Ontario, delivering 24/7 fire suppression, technical and vehicle rescue operations, emergency medical response, hazardous materials response, and fire prevention and public education services. Operations are conducted from multiple fire stations across the city, with response capability extended through mutual aid agreements with all Essex County fire services and a historic cross-border cooperation arrangement with the Detroit Fire Department. Additional offerings include the Windsor Alerts emergency notification system (Everbridge-powered), fire safety inspections, code enforcement, and permit issuance for activities such as pyrotechnic displays.
Product overview
Windsor Fire & Rescue Services operates as a municipal fire department providing integrated emergency services including fire suppression, rescue operations, medical response, and fire prevention. The service maintains multiple fire stations and provides public education through programs like Project Zero and COPE. The Windsor Alerts system enables targeted emergency notifications to residents. Services are delivered in coordination with Essex County fire services through mutual assistance agreements.
Differentiator
Problem solved
Functional benefit
Products and services
- Fire Suppression and Rescue Operations 24/7 emergency fire suppression, search and rescue, vehicle extraction, technical rescue, hazardous materials response, and emergency medical response delivered from multiple fire stations across the City of Windsor for residents and businesses within municipal boundaries.
- Fire Prevention Services
- Windsor Alerts Emergency Notification System
- Public Education Programs
- Smoke Alarm and Carbon Monoxide Alarm Program
- Lock Box Program
- Pyrotechnic Display Permit
Companies that use Windsor Fire & Rescue Services
Customer profileSegments3 records
Ideal customer profiles3 records
Windsor Fire & Rescue Services technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
Feature2 records
Windsor Fire & Rescue Services partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered flagship, core and minor.
- Detroit Fire DepartmentflagshipHistoric cross-border mutual aid relationship dating to 1849 when Detroit firefighters crossed the Detroit River to save Windsor during the Great Fire. Relationship reciprocated in 1967 during Detroit riots and formalized with April 16, 1969 ceremony on Ambassador Bridge where Windsor presented Detroit with a ceremonial speaking trumpet as token of appreciation.
- Town of LaSalle Fire DepartmentcoreParticipates in a mutual assistance program wherein fire services provide additional manpower, equipment and support in the event of a major event. Located at 1900 Normandy St, Windsor, ON N9H 1P8.
- Town of Tecumseh Fire DepartmentcoreMutual assistance partner in Essex County mutual aid program. Located at 917 Lesperance Rd, Windsor, ON N8N 1W9.
- Town of Lakeshore Fire DepartmentcoreMutual assistance partner. Located at 419 Notre Dame St, Belle River, ON N0R 1A0.
- Town of Amherstburg Fire DepartmentcoreMutual assistance partner. Located at 271 Sandwich St S, Amherstburg, ON N9V 2A5.
- Town of Essex Fire DepartmentcoreMutual assistance partner. Located at 55 Alice St, Essex, ON N8M 1A8.
- Town of Kingsville Fire DepartmentcoreMutual assistance partner. Located at 1720 Division Rd North, Kingsville, ON N9Y 3S2.
- Municipality of Leamington Fire DepartmentcoreMutual assistance partner. Located at 111 Erie St N, Leamington, ON N8H 2Z9.
- Windsor Professional Firefighters AssociationcoreUnion representing professional firefighters. Contact: 519-258-7291.
- Windsor Firefighter Benefit FundminorEstablished in 1925 to assist members injured or incapacitated on the job. Part of the Windsor Professional Firefighters Association.
- Ontario Fire Marshal / Office of the Fire Marshal and Emergency ManagementcoreProvincial regulatory authority for fire safety and emergency management in Ontario.
Scale indicators2 records
Recent moves9 records
Expansion highlights5 records
Windsor Fire & Rescue Services competitors and assessment
Company assessmentDirect peers
- Ottawa Fire Services: Municipal fire service for the City of Ottawa with fire suppression, prevention, and public education programs. Operates under the same Ontario Fire Marshal regulatory framework as WFRS.
- Vancouver Fire Rescue Services: Municipal fire and rescue service for the City of Vancouver, BC. Provides fire suppression, technical rescue, medical co-response, and fire prevention under a Canadian municipal mandate.
- Detroit Fire Department: Municipal fire department for the City of Detroit, Michigan. WFRS's oldest cross-border mutual aid partner, comparable in services offered and provides a direct geographic neighbor for cross-jurisdictional coordination.
- Toronto Fire Services: Municipal fire service for the City of Toronto, providing fire suppression, rescue, medical response, and fire prevention. Comparable in scope and statutory mandate as a Canadian municipal fire department, with significantly larger scale.
- Calgary Fire Department: Municipal fire department for the City of Calgary, Alberta. Comparable in delivering integrated fire suppression, rescue, EMS, and prevention/mandate services with similar breadth of public education programming.
- LaSalle Fire Department: Neighboring Essex County municipal fire department and explicit mutual aid partner of WFRS. Provides an immediate, operationally-integrated peer for response coordination and resource sharing.
- Hamilton Fire Department: Municipal fire department for the City of Hamilton, providing fire suppression, hazardous materials response, and public education. Comparable Ontario industrial-city fire service with similar regulatory exposure.
- Mississauga Fire and Emergency Services: Municipal fire and emergency service for the City of Mississauga, Ontario. Provides fire suppression, rescue, medical co-response, and prevention services under the same Ontario regulatory framework.
- Edmonton Fire Rescue Services: Municipal fire and rescue service for the City of Edmonton, Alberta. Comparable municipal fire service offering fire suppression, rescue, prevention, and public education across a large metropolitan area.
Broad incumbents
- Office of the Fire Marshal and Emergency Management (Ontario): Provincial regulator and coordinating authority for fire safety and emergency management in Ontario. Sets the standards, training, and oversight framework within which WFRS operates, and is a strategic relationship rather than a competitor.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Windsor Fire & Rescue Services social profiles
Digital presenceWindsor Fire & Rescue Services financial estimates
Financial estimateRevenue estimate
Valuation estimate
Windsor Fire & Rescue Services leadership team
Management profileNumber of profiles
Profiles1 record
Windsor Fire & Rescue Services funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Windsor Fire & Rescue Services M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Windsor Fire & Rescue Services
What does Windsor Fire & Rescue Services do?
Windsor Fire & Rescue Services is the municipal fire department for the City of Windsor, Ontario, delivering 24/7 fire suppression, technical and vehicle rescue operations, emergency medical response, hazardous materials response, and fire prevention and public education services. Operations are conducted from multiple fire stations across the city, with response capability extended through mutual aid agreements with all Essex County fire services and a historic cross-border cooperation arrangement with the Detroit Fire Department. Additional offerings include the Windsor Alerts emergency notification system (Everbridge-powered), fire safety inspections, code enforcement, and permit issuance for activities such as pyrotechnic displays.
Is Windsor Fire & Rescue Services a public or private company?
Windsor Fire & Rescue Services is a private company. It is classified as state government owned and is currently operating.
When was Windsor Fire & Rescue Services founded?
Windsor Fire & Rescue Services was founded in 1849. It employs 11 to 50 people.
Where is Windsor Fire & Rescue Services based?
Windsor Fire & Rescue Services is headquartered in Windsor, Canada, in the North America region.
How does Windsor Fire & Rescue Services make money?
One revenue line is on record: municipal Tax Funding.
Who are Windsor Fire & Rescue Services's main competitors?
Direct peers on record are Ottawa Fire Services, Vancouver Fire Rescue Services, Detroit Fire Department, Toronto Fire Services, Calgary Fire Department, LaSalle Fire Department, Hamilton Fire Department, Mississauga Fire and Emergency Services and Edmonton Fire Rescue Services. Office of the Fire Marshal and Emergency Management (Ontario) is listed as a broad incumbent.
Does Windsor Fire & Rescue Services have an API?
No public API is recorded for Windsor Fire & Rescue Services.
What industry is Windsor Fire & Rescue Services in?
Windsor Fire & Rescue Services's product category is Municipal Fire and Rescue Services. Its primary akta.pro industry code is BPAIAGAB, Fire & Rescue Services (Fire Suppression, Rescue), with a secondary code of BPAIAGAL, Fire Prevention, Inspection & Code Enforcement (Life Safety). Its NAICS code is 922160.