Biomed Support Services

Name

Biomed Support Services

Legal name

Biomed Support Services, LLC

Website

https://biomedsupportservices.com

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

1–10 employees

Short description

Biomed Support Services is a Colorado Springs-based professional services firm that delivers onsite and open enrollment training to hospital biomedical equipment technicians on Medtronic/Valleylab electrosurgical generators and energy platforms, plus Lean Six Sigma consulting and technical support.

Ownership category

akta.pro rank

Product category

Biomedical Equipment Technical Training

NAICS

Other Ambulatory Health Care Services (6219)

SIC

Electromedical & Electrotherapeutic Apparatus (3845)

akta.pro primary industry

Validation, Engineering & Facilities (CSV/Equipment/Utilities) Staffing FSP (HLAGAOAM)

akta.pro secondary industry

Medical Laboratory Support (Lab Assistant) (EDAOAJAL)

Keywords

• Biomedical equipment training
• Electrosurgical generator training
• Medical device maintenance
• Biomed certification training
• Technical training services

Headquarters

HQ city

Colorado Springs

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Technical Training Courses: The company generates revenue primarily through professional training services delivered either onsite at hospitals or as open enrollment courses at partner facilities. Pricing is structured per course with per-course rates. Additional revenue comes from generator rental fees and fees for additional students beyond the base enrollment.
2. Onsite Technical Support Services: Onsite technical support services including troubleshooting, calibration, and preventive maintenance (PMs) for electrosurgical equipment.
3. Process Improvement Consultation: Consulting services applying Lean Six Sigma principles to improve processes and performance in biomed departments.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels7 records

Core offering

Biomed Support Services provides onsite, hands-on technical training courses for hospital biomedical equipment technicians (BMETs) covering Medtronic/Valleylab electrosurgical generators and energy platforms, with more than 60% of class time devoted to practical laboratory exercises. The company also delivers onsite technical support services (troubleshooting, calibration, preventive maintenance), Lean Six Sigma process improvement consultation, one-on-one mentoring, and customized course development for hospital biomed departments across the United States.

Product overview

Biomed Support Services is a training and technical services company that acts as a bridge between medical device manufacturers and biomedical technicians. The company offers a portfolio of electrosurgical equipment training courses covering Medtronic/Valleylab products including the Force FX-C, Force EZ, ForceTriad, FT10, FX8, and LS10 generators, as well as the RapidVac smoke evacuator. Courses are offered in various durations (1-5 days) with topics including Principles of Electrosurgery, generator familiarization, calibration, troubleshooting, and preventive maintenance. More than 60% of training involves hands-on laboratory exercises. The company also provides onsite technical support services (troubleshooting, calibration, PMs), process improvement consultation using Lean Six Sigma principles, one-on-one mentoring, and customized course development. Student materials include comprehensive guides with graphics and troubleshooting information.

Differentiator

Problem solved

Functional benefit

Products and services

• Principles of Electrosurgery Training Foundational training course covering the history, basics, terminology, and principles of electrosurgery including monopolar vs. bipolar procedures, vessel sealing, and tissue fusion; designed for biomedical equipment technicians.
• Force FX-C Electrosurgical Generator Training Comprehensive training on the Force FX-C electrosurgical generator covering communication links, CUSA/CEM functions, teardown, calibration, output checks, and troubleshooting for biomed professionals.
• Force EZ Electrosurgical Generator Training Training on the Force EZ electrosurgical generator covering familiarization, block diagram, teardown, calibration, output checks, error codes, and troubleshooting.
• ForceTriad Energy Platform Training Comprehensive training on the ForceTriad energy platform covering front and rear panel familiarization, Valleylab Exchange software, theory of operation, teardown, calibration, and troubleshooting.
• FT10 Energy Platform Training Training on the Valleylab FT10 energy platform covering E-PAC packaging, Valleylab Exchange (VLEX) software, RFID technology, software upgrades, and troubleshooting.
• FX8 Energy Platform Training Training on the FX8 energy platform covering generator setup, touchscreen options, side-by-side differences with ForceTriad, calibration, and troubleshooting.
• LS10 Single-Channel Vessel Sealing Generator Training Training on the LS10 vessel sealing generator covering front and rear panel familiarization, initial setup, and troubleshooting for niche market applications.
• RapidVac Smoke Evacuation System Training Training on the RapidVac smoke evacuator system covering operating modes, filter maintenance, RFID sensors, and motor brush replacement.
• Onsite Technical Support Services Technical support services including troubleshooting, calibration, and preventive maintenance (PMs) performed at customer hospital locations for electrosurgical equipment.
• Process Improvement Consultation Lean Six Sigma-based consulting services for process and performance improvement in hospital biomedical equipment departments.
• One-on-One Mentoring Individual mentoring services for biomedical technicians to build confidence and improve job performance on electrosurgical equipment.
• Customized Course Development Customized course development services designed to address specific hospital performance issues and biomed department training needs.

Quantifiable outcome

• Certificate of Qualification awarded upon successful completion of written and practical requirements
• +2 more outcomes

Named customers8 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Five partnerships are on record, tiered core, foundational and minor.

• BC Group, Intl.coreStrategic or Co-development PartnerBC Group, Intl. is both a key venue partner and a product endorsement partner. BSS proudly endorses and supports BC Group products and services, and regularly hosts open enrollment comprehensive courses at BC Group's facility at 3081 Elm Point Industrial Dr., St. Charles, MO 63301. The relationship is mutually beneficial: BSS uses BC Group's ESU-2400 analyzer as the recommended testing equipment in its training courses, while BC Group's facility serves as the primary location for BSS's open enrollment courses. BSS also rents BC Group generators for onsite courses when hospitals cannot provide equipment.
• Medtronic (formerly Valleylab / Covidien)foundationalOthersFounder Dale Munson was the original designer, developer, and instructor of all training materials for Valleylab/Covidien/Medtronic. This historical relationship provides the foundational expertise and curriculum pedigree that underpins BSS's entire service offering. BSS positions itself as the preeminent resource for needed information on Medtronic ESUs. This is a historical/informational relationship rather than an active commercial partnership.
• TrimedxminorGTM or Marketing PartnerBSS participated in the Trimedx 2018 Michigan Technician Expo, delivering a presentation on Principles of Electrosurgery with Q&A on specific generators. Trimedx is a healthcare technology management organization that manages biomed services across hospital facilities.
• Biomed Association of WisconsinminorGTM or Marketing PartnerBSS conducted a 3-day training course on ForceTriad and FT10 energy platforms in partnership with the Biomed Association of Wisconsin at the KI Convention Center in Green Bay, WI. BSS regularly partners with regional biomed societies for training events.
• AAMI (Association for the Advancement of Medical Instrumentation)minorGTM or Marketing PartnerBSS regularly attends and exhibits at AAMI's annual conference and exhibition, a major industry event for biomedical professionals.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Conmed: Conmed manufactures electrosurgical generators and energy platforms that compete with Medtronic/Valleylab products BSS trains on. As an OEM, Conmed offers its own training programs and is a relevant comparator for both market positioning and potential curriculum expansion.
• Fluke Biomedical: Fluke Biomedical is a long-established manufacturer of biomedical test equipment offering training, calibration services, and certification programs to HTM professionals globally. Overlaps with BSS in serving biomed departments with technical training and equipment validation, but operates at much larger scale across many modalities.
• Medtronic: Medtronic (via Covidien/Valleylab) is the original equipment manufacturer whose products form the entirety of BSS's curriculum. Medtronic runs its own factory training and authorized service programs that both legitimize and potentially compete with BSS offerings.
• Steris: Steris is a major medical equipment and sterilization manufacturer offering its own technical training and certification programs to hospital biomed teams. Comparable as a large OEM-adjacent training provider serving similar HTM buyer personas across complementary equipment categories.

Regional players

• Trimedx: Trimedx is a large healthcare technology management organization that provides in-house biomed services to hundreds of US hospitals. Trimedx operates internal training programs for its technicians (with which BSS has partnered at the 2018 Michigan Expo) and represents both a customer channel and a potential competitor for outsourced training spend.

Others

• AAMI (Association for the Advancement of Medical Instrumentation): AAMI is the leading professional association for HTM professionals, offering conferences, standards, and continuing education programs. BSS participates in AAMI events as a marketing channel and AAMI's training content competes indirectly for BMET education dollars.

Direct peers

• RSTI (Radiological & Imaging Systems Training Institute): RSTI provides specialized hands-on technical training to hospital biomed and imaging engineers, similar in business model to BSS with onsite and open-enrollment course delivery. Comparable niche training provider serving HTM professionals with equipment-specific curricula.
• BC Group, Intl. BC Group is BSS's core venue and equipment partner, serving the same biomed community with biomedical test equipment (e.g., ESU-2400 analyzer). Both companies address the same BMET buyer with complementary products and co-located training in St. Charles, MO.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/biomedsupport
• LinkedInlinkedin.com/company/biomedsupportservices

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Biomed Support Services