Adaptours

What Adaptours does

Adaptours is a French private tour operator headquartered in Saint-André-de-Cubzac near Bordeaux that designs and delivers fully customized accessible travel packages for people with reduced mobility (PMR). The company does not sell fixed itineraries or set departure dates; instead, each trip is built bespoke around the customer's mobility profile, medical equipment needs, and caregiver requirements. Core product offerings include destination packages (35+ countries across France, Europe, DOM-TOM, Africa, Americas, Asia, and the Middle East) that bundle flights with airport assistance, adapted ground transfers, and validated accessible accommodations, plus add-on modules covering medical equipment rental (wheelchairs, hospital beds, patient lifts, shower seats), nursing and auxiliary life care services, adapted transportation with or without driver, and travel companion services. The company owns one accessible vacation property, Gîte Adaptours, in Haute-Vienne.

The business operates on a direct sales model with no intermediaries, generating revenue through unit-priced travel packages typically ranging from €1,300 per person for nearby European destinations to €5,500 per person for premium products such as the Kenya safari. Customers reach the company through its website (adaptours.fr) quote form, phone, email, and in-person at French disability-focused trade shows such as Salon Handica Lyon and the Autonomic expos. The company has secured corporate agreements with Airbus and Becton Dickinson and partners with insurance provider Assurever to bundle specialized travel coverage at 6-7% of trip cost.

Operationally, Adaptours is a small, founder-owned business with 1-10 employees that relies on a curated network of pre-validated accessibility partners across multiple continents. Its competitive position is grounded in 15 years of domain experience and proprietary knowledge of accessible accommodations, equipment providers, and adapted transport suppliers, supplemented by an extensive partnership network that includes disability support organizations, accessibility equipment vendors (Tiralo, AXSOL), adapted vehicle dealers (Adaptycars, HAPTE), and care service providers (AIDE&A). The company's expansion trajectory is anchored by ongoing geographic broadening and incremental premium product launches rather than by external capital or scale-driven headcount growth.

Name

Adaptours

Legal name

Adaptours

Website

https://adaptours.fr

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Adaptours is a French private tour operator that designs fully customized accessible travel packages for people with reduced mobility, offering bespoke trips across 35+ destinations with bundled flights, adapted transfers, accessible accommodations, and on-trip caregiver and medical equipment services.

Ownership category

akta.pro rank

Product category

Accessible Travel Services

NAICS

Tour Operators (561520), Travel Agencies (561510)

SIC

Transportation Services (4700)

akta.pro primary industry

Accessible & Special-Needs Itinerary Planning (THAKAOAH)

akta.pro secondary industry

Special Needs & Accessible Travel Services (Local DMC) (THAKAEAL)

Keywords

• Accessible travel services
• Mobility-friendly tours
• Adapted travel packages
• Disability tourism services
• Accessible vacation planning

Headquarters

HQ city

Saint-andré-de-cubzac

HQ country

France

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Operations, Personnel, Marketing or Sales, Supply Chain, Others

Revenue model

1. Accessible Travel Packages: Adaptours generates revenue through selling complete travel packages that include flights, airport assistance, adapted vehicle transfers, accessible accommodations, and various support services. Packages are priced per person and range from approximately €1,300 to €5,500+ depending on destination and duration.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

Adaptours designs and organizes fully customized accessible travel packages for people with reduced mobility (PMR), wheelchair users, and travelers requiring medical equipment or care. Each package bundles flights with airport assistance, adapted vehicle transfers, pre-validated accessible accommodations, and tailored meal plans, and can be supplemented with medical equipment rental, nursing or caregiver services, and adapted activities. The company serves over 35 destinations across Europe, Africa, the Americas, Asia, the Middle East, and DOM-TOM.

Product overview

Adaptours is a travel agency specializing in fully personalized accessible travel packages for people with reduced mobility. The core offering consists of destination-specific travel packages covering France, Europe, DOM-TOM, Africa, America, Asia, and Middle East, each bundling flights with airport assistance, adapted vehicle transfers, accessible accommodations, and meal plans. This core product is supplemented by add-on modules including medical equipment rental (wheelchairs, hospital beds, patient lifts, shower seats), nursing and auxiliary life care services, adapted transportation with or without driver, accessible accommodation selection, the company's own accessible Gîte Adaptours cottage property, and travel companion services. Key destination packages include the Kenya Safari with adapted 4x4 vehicles and accessible lodges, and the Queen Mary 2 Transatlantic Cruise to New York with accessible cabins and guided New York tours.

Differentiator

Problem solved

Functional benefit

Brands

• Gîte Adaptours: Accessible gîte perfectly adapted in Haute-Vienne, France, offering vacation rental for people with reduced mobility.

Products and services

• Accessible Travel Packages Fully personalized travel packages for people with reduced mobility covering 35+ destinations across France, Europe, DOM-TOM, Africa, the Americas, Asia, and the Middle East. Each package bundles round-trip flights with airport assistance, adapted vehicle transfers, accessible accommodations, and meal plans (breakfast, half-board, or full board), with optional add-ons such as medical equipment rental and caregiver/nursing services.

Quantifiable outcome

• Access to over 35 destinations worldwide with pre-validated accessible accommodations and services

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

18 partnerships are on record, tiered minor.

• PetrarqueminorOthersOrganization providing innovative solutions for healthcare, social, and medico-social sectors in accompanying people weakened by age and/or disability.
• JIB OccasionminorOthersClassified ads website concerning disability (formerly Handi Occasion).
• TiralominorOthersAmphibious wheelchair for beach access.
• Handicap AccèsminorOthersSale of equipment for pool access for people with disabilities and PRM.
• AXSOLminorOthersMobility equipment rental.
• AdaptycarsminorOthersPurchase and sale of used adapted vehicles for PRM.
• HAPTEminorOthersSale of used adapted vehicles for PRM.
• AutonomicminorOthersTrade shows in France entirely dedicated to disability. Adaptours participates regularly.
• AIDE&AminorOthersHelp and accompaniment for individuals in the Lyon and St Etienne region.
• HandilodgeminorOthersConstruction of modular extensions designed for people with reduced mobility.
• Roll In FranceminorOthersTour operator specializing in accessible travel in France. Receptive for tourism professionals.
• Gîte AdaptoursminorOthersPerfectly accessible gîte in Haute-Vienne, France.
• Casa LecciaminorOthersVilla rental in Corsica with private pool.
• CaphandiminorOthersHigh sea sailing accessible to all.
• Life CoverminorOthersBelgian initiative that can save lives.
• AssureverminorOthersInsurance partner offering specialized travel insurance including cancellation and repatriation assistance.
• Becton DickinsonminorOthersCorporate partner with special agreements for employees.
• AirbusminorOthersCorporate partner with special agreements for employees.

Scale indicators2 records

Recent moves1 record

Expansion highlights5 records

Direct peers

• Sage Traveling: Specializes in accessible travel in Europe (especially Spain, Italy, Portugal), offering customized itineraries and accessibility-validated hotels — a near-direct competitor to Adaptours' European destination mix.
• Enable Holidays: UK-based accessible holiday specialist offering wheelchair-friendly packages worldwide; comparable curated offering and price points to Adaptours' international packages.
• Wheel the World: Digital marketplace for accessible travel experiences globally; competes directly for the same wheelchair-using and reduced-mobility customer base, though with a platform/tech-led model versus Adaptours' bespoke operator model.
• Roll In France: French accessible tour operator; already a referral partner of Adaptours, operating in the same accessible-travel segment in France with comparable value proposition.
• Can Be Done: UK accessible travel agency focused on cruises and tailored holidays for disabled travelers; overlaps with Adaptours on cruise-inclusive packages (e.g., QM2) and bespoke itineraries.
• Limitless Travel: UK accessible tour operator providing group and individual accessible holidays with adapted accommodation and transport, serving an overlapping European customer base.

Emerging players

• Access Israel: Israel-based accessible tourism organization offering accessible tours and travel services; comparable in addressing disabled travelers' needs, though geographically focused on Israel where Adaptours also operates.
• Accessible Japan: Accessible travel specialist focused on Japan; partially overlapping as it serves mobility-reduced travelers seeking curated Asia trips — a segment where Adaptours also competes via its Thailand and Bali offerings.
• Voyages et Accessibilité: French accessible travel niche operator offering adapted stays and cruises in France; competes locally with Adaptours in the French accessible-tourism segment.

Others

• Handilodge: French provider of modular accessibility-adapted home extensions; a partner of Adaptours and an adjacent ecosystem player in the broader disability-and-mobility market in France.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/adaptours
• LinkedInlinkedin.com/company/adaptours

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Adaptours