DE-CIX Malaysia

What DE-CIX Malaysia does

DE-CIX Malaysia Sdn Bhd is a carrier-neutral Internet Exchange (IX) operator providing peering, cloud connectivity, and direct interconnection services to ISPs, telecommunications operators, content networks, cloud providers, and enterprises across Malaysia and the broader ASEAN region. The company operates a distributed platform spanning four Malaysian locations: Johor Bahru (serving as a Malaysia-Singapore gateway), Kuala Lumpur, Penang, and Kedah (Bukit Kayu Hitam, near the Malaysia-Thailand border). The offering is structured around the structural problem of traffic hairpinning—Malaysian and regional traffic unnecessarily transiting through Singapore—by enabling local and regional exchange that reduces latency, transport costs, and dependence on foreign hubs.

The platform is built on DE-CIX's award-winning Apollon architecture with Layer 2 switching and route server infrastructure, enabling multilateral peering across all Malaysian sites via a single port. Core services include GlobePEER ASEAN (regional peering across DE-CIX exchanges in Malaysia, Singapore, and Bandar Seri Begawan), DirectCLOUD and Cloud Exchange (private, dedicated connectivity to AWS, Microsoft Azure, Google Cloud, and Alibaba Cloud), Microsoft Azure Peering (SLA-backed, DDoS-free direct connection), VirtualPNI (virtual private network interconnect), Cloud ROUTER (software-defined multi-cloud routing), and Blackholing (DDoS mitigation via route-server blackhole announcements). DE-CIX Malaysia is a Google Verified Peering Provider (Gold VPP), providing SLA-backed, redundant, and physically diverse connectivity to Google services across Malaysian sites. Platforms are deployed with built-in redundancy, active/active mode across multiple data centers, industry-leading SLAs, and route server infrastructure enabling up to 50 cloud service providers accessible through a single connection.

DE-CIX Malaysia was established in 2020 through a joint venture between DE-CIX Asia and Starwing Technologies Sdn Bhd, following the merger with the Johor Bahru Internet Exchange (JBIX, founded in 2018). The company operates as part of DE-CIX Group AG, whose sole shareholder is eco – Association of the Internet Industry. The go-to-market combines enterprise field sales with authorized resellers (BasicBrix for DirectCLOUD) and data center operator partnerships (NTT DATA at CBJ1 Cyberjaya, PLTPRO, Open DC, Northern Gateway Sdn Bhd). Revenue is generated through recurring subscription pricing on port access, cross-connect fees, cloud connectivity, and premium 24/7 technical support; specific pricing is quote-based and not publicly disclosed. Operational scale includes 150+ active ASNs, 2.9 Tbit total platform capacity, 402.40 Gbit/s peak traffic, and access to 4,000+ networks on the global DE-CIX interconnection platform.

Name

DE-CIX Malaysia

Legal name

DE-CIX Malaysia Sdn Bhd

Website

https://de-cix.my

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

11–50 employees

Short description

DE-CIX Malaysia is a carrier-neutral Internet Exchange operator providing peering, cloud connectivity, and direct cloud interconnection services to ISPs, telecommunications operators, content providers, hyperscalers, and enterprises across Malaysia and the broader ASEAN region.

Ownership category

akta.pro rank

Product category

Internet Exchange / Interconnection Services

NAICS

Wired and Wireless Telecommunications (except Satellite) (5171), Wired and Wireless Telecommunications Carriers (except Satellite) (51711)

SIC

Services-Telephone Interconnect Systems (7385)

akta.pro primary industry

Carrier Interconnection & Peering Exchanges (IXPs, private interconnect, cross-connect) (HDAIAEAG)

akta.pro secondary industries

Interconnection-Focused Colocation (IX / Meet-Me-Room Ecosystems) (HDABACAF), Data Center Interconnection (DCI) & Cross-Connects (HDABALAB)

Keywords

• Internet exchange services
• Network peering services
• Cloud interconnection
• Carrier-neutral infrastructure
• Interconnection platform

Headquarters

HQ city

Taman Bukit

HQ country

Malaysia

HQ region

Asia

Offices5 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Infrastructure, Technology or R&D, Personnel, Operations, Marketing or Sales

Revenue model

1. Peering Services: Carrier-neutral Internet Exchange peering services enabling ISPs, telcos, content providers, and enterprises to exchange traffic. Networks pay for port access and connectivity to the exchange platform.
2. Cloud Connectivity: DirectCLOUD and cloud exchange services providing private connections to cloud service providers. Revenue from cloud interconnection services including multi-cloud routing.
3. Cross Connect Services: Physical interconnection services requiring single-mode private interconnect (cross connect) to access the DE-CIX platform.
4. Premium Support Services: 24/7 technical support, customer care, and professional services for network operators and enterprises.

Go-to-market motion3 records

Distribution channels4 records

Marketing channels7 records

Core offering

DE-CIX Malaysia operates carrier-neutral Internet Exchange platforms that provide Layer 2 switching for network peering, cloud connectivity, and direct interconnection services. Its distributed platform spans Johor Bahru, Kuala Lumpur, Penang, and Kedah, enabling ISPs, telcos, content networks, cloud providers, and enterprises to exchange traffic locally and across ASEAN through a single port. The offering is anchored by the DE-CIX Apollon platform and route server infrastructure supporting services such as GlobePEER peering, DirectCLOUD, Cloud Exchange, Microsoft Azure Peering, VirtualPNI, and Cloud ROUTER.

Product overview

DE-CIX Malaysia operates a platform-plus-services model centered on its carrier-neutral Internet Exchange infrastructure. The core offering consists of peering services (GlobePEER ASEAN, GlobePEER Malaysia) that enable networks to exchange traffic locally and regionally. Cloud connectivity is delivered through DirectCLOUD, Cloud Exchange, and Microsoft Azure Peering, providing private pathways to major cloud providers. Additional services include VirtualPNI for private connections and Cloud ROUTER for software-defined multi-cloud routing. Blackholing provides DDoS protection at the exchange level. The platform spans multiple Malaysian locations (Kuala Lumpur, Johor Bahru, Penang, Kedah) and connects into DE-CIX's global ecosystem across 40+ metro regions.

Differentiator

Problem solved

Functional benefit

Brands

• GlobePEER ASEAN: Service that combines local peering with Southeast Asia-wide peering, allowing networks to peer with all DE-CIX Internet Exchanges in the region through a single access point.
• DirectCLOUD
• Cloud Exchange
• Microsoft Azure Peering
• VirtualPNI
• Cloud ROUTER

Products and services

• Cloud Exchange Cloud connectivity service providing a fast, simple, stable, and secure gateway to multiple cloud service providers through a unified exchange platform, designed for enterprises and network operators needing multi-cloud access.
• DirectCLOUD Private cloud connectivity service enabling enterprises to establish dedicated, secure connections to leading cloud providers including AWS, Microsoft Azure, Google Cloud, and Alibaba Cloud through DE-CIX's exchange.
• GlobePEER ASEAN Regional peering service that combines local and Southeast Asia-wide peering, allowing networks connected at one DE-CIX Malaysia location to peer with networks at every DE-CIX Internet Exchange in the ASEAN region through a single access point.
• Microsoft Azure Peering SLA-backed, DDoS-free direct connection service to Microsoft Azure, enabling enterprises to reach Azure cloud workloads without traversing the public internet.
• VirtualPNI Service enabling networks and enterprises to establish virtual private network interconnections for secure, direct data exchange between specific networks.
• Cloud ROUTER Software-defined routing service providing low-latency pathways between clouds and corporate networks, bypassing unpredictable public internet routing for hybrid and multi-cloud strategies.
• GlobePEER Malaysia Malaysia-specific peering service enabling networks to peer with other connected networks within Malaysia through DE-CIX's route servers for local traffic exchange.

Quantifiable outcome

• 402.40 Gbit/s peak traffic capacity
• +4 more outcomes

Named customers6 records

Segments6 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability1 record

Feature8 records

Partnerships

Five partnerships are on record, tiered core.

• NTT DATA (CBJ1 Data Centre Cyberjaya)coreTechnology or Integration · 1 October 2025Full suite of interconnection services including GlobePEER peering and DirectCLOUD cloud exchange deployed at NTT DATA's CBJ1 Data Centre in Cyberjaya, extending DE-CIX's ecosystem reach.
• BasicBrixcoreChannel Partner/ Reseller/ Distributor · 22 August 2022First local DirectCLOUD partner from Southeast Asia enabling Malaysian SMEs to leverage cloud computing through DE-CIX's interconnection platform.
• Northern Gateway Sdn Bhd (NGX)coreStrategic or Co-development Partner · 1 January 2022Partnership with MOF Inc subsidiary to extend DE-CIX Malaysia interconnection platform into Kota Perdana near the Malaysia-Thailand border, establishing regional interconnectivity hub in Delapan SBEZ.
• Open DC (EBB subsidiary)coreStrategic or Co-development Partner · 1 January 2022Strategic partnership to develop D8-1 Data Centre in Bukit Kayu Hitam, Kedah within Delapan SBEZ. D8-1 is a DE-CIX premium-enabled site connecting to 16 submarine cables.
• Starwing Technologies Sdn BhdcoreStrategic or Co-development Partner · 1 January 2020Joint venture partner in DE-CIX Malaysia establishment in 2020, following merger with Johor Bahru Internet Exchange (JBIX). Starwing brings local market expertise and network relationships to the partnership.

Scale indicators15 records

Recent moves8 records

Expansion highlights6 records

Direct peers

• LINX (London Internet Exchange): UK-based neutral IX with a global peering and interconnection platform comparable to DE-CIX Group. Operates multiple exchange points and provides cloud interconnection services similar to those DE-CIX Malaysia offers in ASEAN.
• France-IX: French carrier-neutral IX offering peering, cloud connectivity and interconnection services. Closely matches DE-CIX Malaysia's product mix (peering, cloud exchange, route servers) at a single-country scale.
• AMS-IX (Amsterdam Internet Exchange): One of the world's largest neutral Internet Exchanges, operating a similar carrier-neutral, multilateral peering model to DE-CIX. Highly comparable in operating model, services (cloud connectivity, peering), and global-IX positioning.
• MyIX (Malaysia Internet Exchange): Malaysia's incumbent domestic Internet Exchange, providing carrier-neutral peering to Malaysian ISPs, content providers, and telcos. Directly competes with DE-CIX Malaysia for the same local peering and interconnection customers within Malaysia.

Broad incumbents

• Equinix Internet Exchange: Global colocation and interconnection giant operating Equinix Exchange across many metros including Singapore and Malaysia-adjacent markets. Overlaps with DE-CIX Malaysia on cloud connectivity and peering but within a much broader data center portfolio.
• Digital Realty (Interconnection): Global data center and interconnection platform (including PlatformDIGITAL and Service Exchange) that competes with DE-CIX's cloud connectivity value proposition across Asia-Pacific, including Singapore-adjacent workloads feeding Malaysia.
• EdgeConneX: Global hyperscale and edge data center operator with growing APAC presence that competes for the same hyperscaler and content network interconnection customers that DE-CIX Malaysia serves in Malaysia.

Regional players

• BBIX (SoftBank): SoftBank-operated carrier-neutral IX in Japan and Asia offering peering, cloud connectivity and route server services. Operates a comparable model and could expand into ASEAN markets overlapping with DE-CIX Malaysia.
• Singapore Internet Exchange (SGIX): Singapore-based carrier-neutral IX offering peering and interconnection services in the regional hub that DE-CIX Malaysia seeks to bypass. Competes with DE-CIX JBIX for cross-border traffic between Malaysia and Singapore, but does not directly serve Malaysian ISPs domestically.
• JPNAP (Japan Network Access Point): Japan's leading neutral Internet Exchange providing peering and cloud exchange services across multiple metros. Comparable carrier-neutral, route-server-based model serving Asian markets that DE-CIX Malaysia also targets.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/jbixmy
• YouTubeyoutube.com/channel/UCRWWMWkpszQ41q10T7KtJaw
• Facebookfacebook.com/decix.my
• LinkedInlinkedin.com/company/jbix

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about DE-CIX Malaysia