Red Dog Pet Resort & Spa

What Red Dog Pet Resort & Spa does

Red Dog Pet Resort & Spa is a family-owned, private US pet care company founded in 2007 that operates seven owned-and-operated physical resort locations across Ohio (Cincinnati flagship, Mason, Springdale, Blue Ash) and Massachusetts (Boston, Northshore/Saugus, North Station downtown). The company provides multi-service pet care for dogs and cats, anchored by overnight boarding accommodations (canine suites and villas with TVs, feline rooms) and supported by an integrated stack of in-house services including doggie daycare, grooming and spa, day stay (for non-social dogs), puppy playcare, training (Stay & Train packages and a structured Day School program), indoor heated aquatics (Boston and Cincinnati), concierge booking, and a three-acre members-only dog park adjacent to the Cincinnati site.

The company's technology layer is the MoeGo cloud booking and scheduling platform, which replaced prior Gingr/Goose software across all locations and provides online reservations, vaccination record uploads and reminders, payments, confirmations, and a mobile app. Customer-facing technology is otherwise light: the company does not disclose any proprietary AI/ML, mobile-native applications beyond MoeGo, or API/SDK exposure. Operations are staffed by Client Service Specialists, Resort Operations Managers, an Operations Training team (coordinator plus state-level specialists), and a Boarding Concierge team.

Red Dog's revenue model is a hybrid of recurring subscriptions and per-use service fees. Monthly doggie daycare memberships (Silver, Gold, Platinum, Unlimited tiers at $120–$790/month across locations, with a 3-month initial commitment and auto-renewal) generate predictable recurring revenue. Overnight boarding is priced nightly with a 10% peak-season surcharge (May–September and holidays) and a 50% booking deposit. Grooming is quote-based by breed, weight, coat, and behavior. Premium add-ons (Personal Play, Bed Time Tuck-In with Story, Frozen Kongs, Summer Fun Package) and high-value training packages ($1,125–$2,200 for 5–10 day Stay & Train) supplement the base. The go-to-market is direct-to-consumer: walk-in tours, free daycare evaluations, a concierge phone line, and social/community marketing (Instagram, Facebook, email newsletter, shelter/rescue partnerships). The company reports having served over 1 million pets cumulatively and discloses no external funding, parent company, or franchise activity.

Name

Red Dog Pet Resort & Spa

Legal name

Red Dog Pet Resort & Spa

Website

https://reddogpetresort.com

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

51–100 employees

Short description

Family-owned pet resort operator with seven locations across Ohio and Massachusetts, offering dog and cat boarding, daycare, grooming, training, and aquatics services to premium pet owners through 24/7 care facilities and tiered subscription daycare memberships.

Ownership category

akta.pro rank

Product category

Pet Care Services

NAICS

Pet Care (except Veterinary) Services (81291)

SIC

Hotels, Rooming Houses, Camps & Other Lodging Places (7000)

akta.pro primary industry

Luxury/Suite-Style Pet Hotel Boarding (HSANADAE)

akta.pro secondary industries

Dog Daycare with Boarding Add-On (Daycare + Overnight) (HSANAFAM), Luxury / Premium Dog Daycare (HSANAFAI), Long-Term/Extended-Stay Boarding (HSANADAJ)

Keywords

• Dog boarding services
• Doggie daycare
• Pet grooming
• Dog training programs
• Pet resort

Headquarters

HQ city

Boston

HQ country

United States

HQ region

North America

Offices7 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Infrastructure, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. Overnight Stays: Core revenue stream from pet boarding accommodations including various room types (Suites, Villas, Presidential Suite). Revenue generated from nightly rates with peak period surcharges of 10%.
2. Daycare Memberships: Monthly subscription memberships (Silver, Gold, Platinum, Unlimited) providing consistent daycare access with tiered savings. Three-month initial commitment, then month-to-month auto-renewal.
3. Grooming & Spa Services: Full-service salon providing baths, breed-specific cuts, spa treatments, paw-dicures, blueberry facials, deshedding treatments. Pricing based on breed, coat condition, weight, and behavior.
4. Training Programs: Stay & Train packages (5-day and 10-day options) combining overnight stays with daily training sessions. À la carte training sessions available separately. Day School program in Boston.
5. Aquatics & Swimming: Indoor heated pool access for Introduction to Swim and Private Fun Swim sessions. Available at Boston and Cincinnati locations.
6. Day Stay: Alternative to daycare for pets not suited for group play, including Basic and Premium tiers with personal plays and outdoor activities.
7. À la Carte Services & Add-ons: Personal Play, Bed Time Tuck-In with Story, Go Fetch, premium bedding, frozen Kongs, Pup Cups, puzzle games, and other premium add-ons for overnight guests.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Red Dog Pet Resort & Spa is a family-owned pet care company operating 7 physical resort locations across Ohio and Massachusetts. It provides overnight boarding for dogs and cats, doggie daycare, grooming and spa services, dog training, aquatics, and concierge booking, all with 24/7 on-site care.

Product overview

Red Dog Pet Resort & Spa is a family-owned pet resort company operating 7 locations in Ohio (Cincinnati, Mason, Springdale, Blue Ash) and Massachusetts (Boston, Northshore, North Station). The company offers a unified pet care platform centered around overnight boarding accommodations (canine and feline), complemented by integrated service modules including Doggie Daycare, Grooming & Spa, Day Stay, Puppy Playcare, Training (Stay & Train, Day School), Aquatics (at Boston and Cincinnati), and Concierge Service. Additional offerings include Dog Park membership (Cincinnati), À La Carte add-ons for both dogs and cats, and monthly daycare membership plans. All locations provide 24/7 care with concierge booking support available.

Differentiator

Problem solved

Functional benefit

Products and services

• Overnight Stays (Canine & Feline) Overnight boarding accommodations for dogs and cats with social or private stay options, including meals, potty breaks, bedding, and suites with televisions. For pet owners needing boarding while traveling.
• Doggie Daycare All-day play program with indoor/outdoor play areas, grouping by size and play style, enrichment activities, and nap times. Offered at all seven locations for dog owners seeking socialization and exercise for pets.
• Grooming & Spa Full-service salon offering complete grooms, paw-dicures with nail polish, blueberry facials, deshedding treatments, and other spa services. Available at all seven locations.
• Day Stay Alternative to daycare for dogs not suited for group play, including intact dogs over 6 months, dogs with mobility issues, or shy dogs. Includes potty breaks, feeding, and Kuranda beds.
• Aquatics Center Indoor heated pool with supervised aquatic offerings including Introduction to Swim and Private Fun Swims, plus rehabilitation and fitness sessions. Available at Boston and Cincinnati locations.
• Puppy Playcare Structured program for puppies 12 weeks to 5 months old for socialization during critical development, including supervised group play, potty walks, crate training reinforcement, and individual playtime. Available at Boston location.
• Stay & Train Program Training packages combining overnight stays with daily training sessions, including Puppy, Solo, and Social Stay & Train options. Available at Boston location only.
• Day School Structured trainer-led program for dogs running Tuesday through Thursday, 10am to 4pm, combining guided activities, small-group learning, and positive reinforcement. Available at Boston location.
• Doggie Daycare Monthly Memberships Monthly subscription plans (Silver Paw, Gold Paw, Platinum Paw, Unlimited Paw) offering discounted daycare rates with automatic monthly renewal after an initial 3-month commitment.
• Concierge Service Personalized booking assistance including vaccine verification, suite matching, room upgrades, pre-booked departure grooming, nightly turndown service, and Tail Wag Status updates. Free service for all guests.
• Red Dog Park Three-acre members-only dog park adjacent to Cincinnati location featuring water fountain, play equipment, and seating. Requires membership with vaccination records and spayed/neutered dogs.
• À La Carte Services (Canine) Optional add-ons for overnight dog guests including Personal Play, Bed Time Tuck-In with Story, Go Fetch, Premium Bedding Upgrade, Frozen Kong, Pup Cups, puzzle games, and Brush & Bellyrub.
• À La Carte Services (Feline) Optional add-ons for cats including Personal Play, Bed Time Tuck-In with Story, Purified Water, Meow Hour treats, Laser Tag, and Cat Nip Treat.
• Summer Fun Package Seasonal package adding surprise monthly treats, puzzle games, bedtime story, and daily photo to overnight stays for $20/day during summer season.

Quantifiable outcome

• 1 million+ pets cared for since founding in 2007

Named customers1 record

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Six partnerships are on record, tiered core and minor.

• Boston Animal HospitalcoreStrategic or Co-development PartnerOn-site veterinary partner located adjacent to Boston Red Dog location. Partners with Red Dog for puppy care coordination, post-surgical rehabilitation referrals, and vaccination services. Boston Animal Hospital accepts new patients and provides veterinary care coordination for Red Dog clients.
• Pugalicious Pet TreatsminorGTM or Marketing PartnerLocal partner at Springdale location. Small business partner featured as part of Red Dog's community support network.
• FreezzysminorGTM or Marketing PartnerLocal partner at Springdale location. Small business partner featured as part of Red Dog's community support network.
• Stitches and SassminorGTM or Marketing PartnerLocal partner at Springdale location. Small business partner featured as part of Red Dog's community support network.
• Local Shelters and Rescue OrganizationscoreGTM or Marketing PartnerRed Dog develops strong partnerships with local shelters and rescue organizations. Supports rescue community through fundraisers, food & supply collections, and awareness raising. Many Red Dog guests came from local shelters given second chances in loving homes.
• Wolf Dog MarketingminorOthersThird-party marketing agency that designed Red Dog's website.

Scale indicators4 records

Recent moves8 records

Expansion highlights6 records

Direct peers

• Dogtopia: Premium dog daycare, boarding, and spa franchise with 250+ locations across North America. Closest direct comparable on premium positioning, daycare-first model, and webcam-enabled suite offerings.
• K9 Resorts Luxury Pet Hotel: Luxury dog boarding, daycare, and spa franchise positioned at the premium end of the market with suites and resort-style amenities. Comparable to Red Dog's luxury suite offering and high-touch positioning.
• Camp Bow Wow: Largest U.S. dog daycare and boarding franchise with 200+ locations nationwide. Directly comparable multi-service pet care model (boarding, daycare, grooming) with a franchise-based growth engine that contrasts with Red Dog's owned-only approach.
• Best Friends Pet Hotel: Multi-location pet resort chain offering boarding, daycare, grooming, and training. Comparable resort-format operation with overnight suites, group play, and spa services, though primarily company-operated rather than franchised.
• PetSuites of America: Multi-location pet resort and spa operator with boarding, daycare, grooming, and training across the Midwest and Southeast. Comparable resort-format, integrated service mix, and multi-state operating footprint.

Broad incumbents

• PetSmart PetsHotel: National pet retail giant operating in-store boarding, daycare, and grooming through PetsHotel and Doggie Day Camp. Comparable service categories but much broader retail footprint and lower-cost positioning than Red Dog's standalone resort model.
• Petco: National pet care retailer offering boarding, daycare, grooming, and training across hundreds of locations. Significantly larger and broader than Red Dog but competes for the same pet-care-services wallet share, especially grooming and training.

Regional players

• Wags Club: Regional operator of multiple dog daycare and boarding facilities in the Midwest. Comparable multi-site owned model and service mix; operates in different geographies from Red Dog so not a direct competitor but a relevant comparable on operational model.
• Holiday Barn Pet Resort: Family-owned multi-location pet resort with boarding, daycare, grooming, and training in Virginia. Comparable family-owned, multi-site resort model with similar premium positioning, but operates only in Virginia markets.

Emerging players

• Rover: Online marketplace connecting pet owners with in-home pet sitters, dog walkers, and boarders. Competes for the same underlying pet-care-services demand via a marketplace/digital model rather than owned facilities, representing a different but adjacent business model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/reddogpetresort
• Instagraminstagram.com/reddogpetresort
• Xx.com/bostonreddog
• LinkedInlinkedin.com/company/red-dog-pet-resort-and-spa

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Red Dog Pet Resort & Spa