Resonus

What Resonus does

Resonus is a civic technology company founded in 2024 and headquartered in Kansas City, Missouri, that operates Resonus Conversations, an AI-powered civic engagement platform connecting residents with local government entities via SMS, MMS, and a web-based application. The platform's digital assistant, Ripple, uses a third-party Large Language Model API for natural language processing to converse with constituents, answer policy questions, conduct polls, and produce AI-generated summaries of conversations that are shared with subscribing government entities. The company serves three primary customer groups: local and regional government entities — including cities, counties, school boards, libraries, water districts, and Metropolitan Planning Organizations — that subscribe to the platform; democracy advocate organizations deploying it in developing international markets; and individual constituents who interact with the platform through text messaging or a self-serve web portal.

The product portfolio consists of four components: Resonus Conversations (the core communication platform), Ripple (the AI chatbot), a Voter Information Tool currently in beta for local elections, and a Democracy Advocates Solution supporting multi-language civic engagement. Geographic reach is limited to the United States and Canada, with the European Union explicitly excluded from service availability. The company distributes the platform through direct enterprise sales to government procurement, a self-serve constituent interface, and channel partnerships with democracy advocacy organizations for international deployments, supplemented by a community-led growth model in which individual residents advocate for adoption with their local elected officials.

Resonus generates revenue through subscription-based annual contracts sold on a quote basis to government entities, with pricing not publicly disclosed. The company is privately held as Resonus LLC under Missouri law, has between 1 and 10 employees, has received funding from the Missouri Technology Corporation, and has not disclosed revenue, ARR, or headcount growth metrics. Named customers to date include the City of Liberty, Missouri Parks & Recreation Department and the City of Myrtle Beach, South Carolina.

Name

Resonus

Legal name

Resonus LLC

Website

https://reson.us

Company type

Private

Founded year

2024

Operating status

Operating

Headcount range

1–10 employees

Short description

Resonus is a Kansas City-based civic technology company founded in 2024 that operates Resonus Conversations, an AI-powered SMS and web platform connecting residents with local and regional government entities to gather feedback, run polls, and support civic engagement in the United States and Canada.

Ownership category

akta.pro rank

Product category

Civic Engagement Software

NAICS

Media Streaming Distribution Services, Social Networks, and Other Media Networks and Content Providers (51621)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Social CRM & Community Engagement Platforms (HDAEAFAF)

akta.pro secondary industry

Messaging-Led Community Platforms (Chat/Group Communities) (MPACAJAE)

Keywords

• Civic engagement platform
• Government resident communication
• Constituent feedback software
• Voter education tools
• AI civic chatbot

Headquarters

HQ city

Kansas City

HQ country

United States

HQ region

North America

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Government Subscription Services: Resonus provides subscription-based access to local government entities (cities, counties, school districts, states) who use the platform to engage constituents and gather insights. Governments pay for the ability to connect with residents, receive AI-summarized feedback, and use the polling and communication tools.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

Resonus sells a subscription-based civic engagement software platform called Resonus Conversations that allows local and regional government entities to interact with their constituents via an AI-powered chatbot named Ripple, accessible through SMS, MMS, and a web application. The platform supports multi-language conversations, polls, feedback collection, and AI-summarized reporting, and is sold to cities, counties, school boards, libraries, water districts, and MPOs on a quote-based annual subscription.

Product overview

Resonus offers a unified platform called Resonus Conversations, which consists of a core communication platform and multiple specialized tools. The platform connects constituents with local governments through an AI-powered digital assistant called Ripple, accessible via web application and SMS/MMS text messaging. The product portfolio includes: (1) Resonus Conversations (core platform) enabling residents to interact with local government chatbots to ask questions, make suggestions, and respond to polls; (2) the Voter Information Tool for voter education and candidate comparison (currently in beta testing for local elections); (3) Democracy Advocates Solution for civil society organizations in developing democracies; and (4) the All of Us constituent-facing interface. All components leverage LLM technology for natural language processing and AI-generated conversation summaries.

Differentiator

Problem solved

Functional benefit

Products and services

• Resonus Conversations Subscription-based civic engagement platform enabling residents to interact with their local government via an AI-powered chatbot (Ripple) accessible through SMS, MMS, and a web application; residents can ask questions about policies, make suggestions, respond to polls, and receive updates, with AI-summarized feedback delivered to government officials.
• Voter Information Tool Voter education tool that helps constituents compare candidate positions to their own views, allowing them to look past deeply rooted biases and make informed voting decisions; supports anonymous voter profile comparison data for international election observers.
• Democracy Advocates Solution Suite of tools for democracy advocacy organizations and civil society groups operating in developing democracies, including voter education tools and a communications platform that helps constituents access opaque administrations and helps overwhelmed civil servants handle incoming requests across language barriers.
• All of Us (Constituents) Constituent-facing interface enabling residents to engage with their local government, make recommendations, ask questions, and participate in constructive civic discussions with neighbors in a concise manner.

Quantifiable outcome

• Nearly 70% of 18-34 year-olds prefer text to phone call - text-based communication increases participation
• +2 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability4 records

Feature5 records

Partnerships

One partnership is on record.

• Democracy Advocate OrganizationscoreChannel Partner/ Reseller/ DistributorResonus partners with democracy advocacy organizations to deploy the platform in countries outside the United States. These organizations help implement voter education tools and communications platforms in developing democracies, enabling constituents to engage with government and providing civil servants with tools to handle constituent communications.

Scale indicators3 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• Qualtrics: Qualtrics is an enterprise experience management and survey platform used by government agencies for constituent feedback collection. It is a broader incumbent in the survey/polling layer that governments could substitute for Resonus's polling tools.
• Nextdoor: Nextdoor is a neighborhood-level social network used by residents and increasingly by local governments for community announcements. It is a broad incumbent in neighborhood/community engagement that governments sometimes prefer over dedicated engagement platforms.
• OpenGov: OpenGov is a broader government technology platform spanning budgeting, procurement, and civic engagement sold to state and local governments. It is a broad incumbent that includes civic engagement within a wider government-software portfolio.

Direct peers

• Granicus: Granicus is a leading govtech platform providing communications, citizen engagement, and meeting management software to thousands of US municipalities and counties. It is the most established direct competitor in the civic engagement space Resonus targets.
• CivicPlus: CivicPlus offers a suite of government software including civic engagement, website, and 311 modules sold to cities, counties, and special districts. Its integrated engagement-and-content model overlaps directly with Resonus's platform approach.
• CitizenLab: CitizenLab is a civic engagement platform used by hundreds of municipalities primarily in Europe and North America for digital participation, idea collection, and voting. It is a direct competitor in the Democracy Advocates / international civic engagement segment.
• Zencity: Zencity is an AI-driven community engagement platform that aggregates resident feedback from multiple channels for local governments. It is a direct comparable in using AI to turn unstructured resident input into prioritized government insights.
• Bang the Table (EngagementHQ): Bang the Table's EngagementHQ is a civic engagement platform for local and regional governments offering surveys, idea collection, and online forums. It is a direct peer with comparable functionality for municipal and regional government stakeholders.
• Peak Democracy (Open Town Hall): Peak Democracy operates Open Town Hall, an online civic engagement forum used by local governments for public comment and polling. It is a long-standing direct peer in the local-government online engagement category.
• Polco: Polco provides civic engagement, polling, and performance benchmarking tools to local governments and public agencies. Its national civic engagement surveys and resident polling directly parallel Resonus's constituent polling and feedback capabilities.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights5 records

Customer concentration

• Xx.com/resonusapp
• Facebookfacebook.com/resonusapp
• LinkedInlinkedin.com/company/resonus-app

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Resonus