Niagara County Sheriff's Office

What Niagara County Sheriff's Office does

Niagara County Sheriff's Office (NCSO) is a county government law enforcement agency headquartered at 5526 Niagara Street Ext., Lockport, New York, providing law enforcement, corrections, emergency dispatch, and community safety services to Niagara County, New York. Operating since 1808, the agency is led by Sheriff Michael J. Filicetti and structured into multiple divisions including Road Patrol, Corrections, Communications, Warrants, Forensics, and Victim Services, supported by specialty units such as Aviation, Marine Patrol, Canine, Underwater Response, and Emergency Response. NCSO also manages the Niagara County Correctional Facility and maintains public registries (sex offenders, animal abuse, warrants, crime data).

NCSO's technology footprint centers on a public-facing website portal (niagarasheriff.com) and a mobile app, supplemented by integrations including Versaterm CommunityConnect for citizen engagement, AngelSense-based GPS wearables for vulnerable populations, Text-to-9-1-1 for accessibility, the Prepare Niagara emergency preparedness app, VINE for victim notifications, and New York Alert for statewide emergency alerts. The in-house Forensic Laboratory provides seized-drugs examination, firearms analysis, DNA/biology testing, and toxicology services. Online services extend to incarcerated-individual search, visitation scheduling, bail and fine payment (GovPayNow), commissary (Access Corrections), and crash report purchase (BuyCrash).

The agency is funded through county tax revenues and government budgets; services are provided free of direct charge to citizens, with optional fees for background checks, report copies, and sheriff sales. No commercial revenue figures are publicly disclosed. Customer segments include Niagara County residents, incarcerated individuals, registered offenders, and partner agencies such as the New York State Sheriffs' Association, SUNY Niagara Law Enforcement Academy, Buffalo Crime Stoppers, and the Niagara County Health Department.

Name

Niagara County Sheriff's Office

Legal name

Niagara County Sheriff's Office

Website

https://niagarasheriff.com

Company type

Private

Founded year

1808

Operating status

Operating

Headcount range

51–100 employees

Short description

Niagara County Sheriff's Office is a county government law enforcement agency in Lockport, New York, providing patrol, corrections, forensics, emergency dispatch, and community safety services to Niagara County residents under Sheriff Michael J. Filicetti.

Ownership category

akta.pro rank

Product category

Law Enforcement Services

NAICS

Police Protection (922120), Correctional Institutions (92214)

akta.pro primary industry

Police Services (Patrol, Response & Community Policing) (BPAIAGAA)

akta.pro secondary industry

State/Provincial Corrections, Probation & Parole Administration (BPAIABAF)

Keywords

• Law enforcement services
• Corrections management
• Emergency dispatch services
• Forensic laboratory services
• Community safety programs

Headquarters

HQ city

Lockport

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Distribution channels3 records

Marketing channels6 records

Core offering

The Niagara County Sheriff's Office is a county law enforcement agency providing public safety services including road patrol, 9-1-1 emergency dispatch, jail and corrections management at the Niagara County Correctional Facility, full-service forensic laboratory analysis, civil division services (including sheriff sales), victim services, warrant enforcement, and community outreach programs. The office also maintains public online registries (sex offenders, animal abuse, warrants, incarcerated individuals), a crime data dashboard, and modern citizen-engagement tools including Text-to-9-1-1 and the Prepare Niagara mobile app.

Product overview

Niagara County Sheriff's Office operates as a county law enforcement agency providing core policing services through its main website portal, which serves as the unified digital interface for public access. The product portfolio includes the primary NCSO Website and Online Services Portal as the central platform, complemented by specialized service modules including the Incarcerated Individual Search, Warrants Division Search, Sex Offenders Registry, Animal Abuse Registry, Crime Data Dashboard, Sheriff Sales listings, and Online Visitation Scheduling. Additional add-on programs include the Wearable GPS Locator Program (AngelSense) for vulnerable populations, Text to 9-1-1 emergency communication service, Prepare Niagara Mobile App for emergency preparedness, and Versaterm CommunityConnect Service for community engagement. The organization also maintains annual reports from 2016-2025 documenting departmental activities and performance.

Differentiator

Problem solved

Functional benefit

Products and services

• Road Patrol Law Enforcement Services

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

Feature5 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• Versaterm Inc.coreTechnology or IntegrationVersaterm CommunityConnect Service enables community engagement platform allowing citizens to submit tips, feedback, and access victim services portal. Technology partnership for modernizing citizen-police communication.
• Buffalo Crime StopperscoreStrategic or Co-development PartnerCollaborative crime reporting program allowing anonymous tip submissions. Partnership extends reach for community crime prevention across Niagara County region.
• New York State Sheriffs' AssociationminorStrategic or Co-development PartnerAssociation providing summer camp programs for Niagara County youth. Partnership supports community outreach and youth engagement initiatives.
• SUNY Niagara (Law Enforcement Academy)coreStrategic or Co-development PartnerLaw Enforcement Academy partnership for training and recruiting new deputies and officers. Supports workforce development and professional certification.
• Niagara County Health DepartmentcoreStrategic or Co-development PartnerCollaboration on public health matters including emergency response coordination and information sharing during health crises.
• VINE (Victim Information and Notification Everyday)coreTechnology or IntegrationAutomated victim notification service providing updates on incarcerated individuals' custody status. Statewide victim services integration.
• New York AlertcoreTechnology or IntegrationEmergency alert system allowing county residents to receive critical notifications. Statewide emergency management integration.

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Axon Enterprise: Dominant provider of body cameras, TASER devices, and digital evidence management software to U.S. law enforcement. A relevant vendor-side peer for any technology procurement NCSO or comparable agencies undertake.
• Motorola Solutions: Major supplier of command-and-control software, radio systems, and video solutions to public safety agencies. Comparable as the incumbent technology provider to sheriff's offices of NCSO's size and larger.
• New York State Police: Statewide law enforcement agency that often coordinates with county sheriff's offices like NCSO on investigations and mutual aid. Operates at a larger geographic scope and overlapping mission.

Emerging players

• Mark43: Cloud-native RMS and CAD provider serving sheriff's offices and municipal police. Comparable as a software vendor addressing the same records-management modernization need evident in NCSO's tech stack.
• Versaterm: Public safety software vendor whose CommunityConnect platform NCSO has deployed. Comparable as a technology vendor targeting the same small/medium sheriff's office modernization budget cycle.
• Flock Safety: License plate reader and surveillance technology vendor widely adopted by smaller U.S. sheriff's offices and municipal police. Relevant peer on the technology procurement side for agencies of NCSO's profile.

Direct peers

• Monroe County Sheriff's Office: Upstate New York county sheriff's office providing patrol, corrections, and specialized enforcement services. Comparable scale and service mix, making it a relevant operational peer for benchmarking.
• Onondaga County Sheriff's Office: Another New York county sheriff's office providing law enforcement, corrections, and civil services. Similar operational structure, including jail management and court security functions.
• Erie County Sheriff's Office: Neighboring Western New York county sheriff's office providing law enforcement, corrections, and civil services to Erie County. Direct functional peer operating a similar mix of patrol, jail, forensics, and civil divisions within an adjacent jurisdiction.
• Niagara Falls Police Department: Municipal police department operating within the same geographic region as NCSO. Provides overlapping patrol and emergency response services within the city of Niagara Falls, creating a jurisdictional adjacency.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/niagarasheriff
• Xx.com/NiagaraSheriff
• LinkedInlinkedin.com/company/sheriff-niagara-county

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Niagara County Sheriff's Office