Best Caribbean Resorts

Name

Best Caribbean Resorts

Legal name

The Journey Group Travel LLC d/b/a The Journey Group Travel in affiliation with Rivage Travel Consulting LLC d/b/a Best Caribbean Resort

Website

https://bestcaribbeanresorts.com

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

1–10 employees

Ownership category

akta.pro rank

Product category

Travel Advisory Services

NAICS

Travel Agencies (561510), Other Travel Arrangement and Reservation Services (56159)

akta.pro primary industry

Island, Beach & Resort Travel Agencies (THAKAFAL)

akta.pro secondary industry

Luxury All-Inclusive Resorts (THAGACAI)

Keywords

• Sandals resort booking
• Caribbean all-inclusive travel
• Destination wedding planning
• Honeymoon travel agency
• Luxury resort advisory

Headquarters

HQ city

Atlanta

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Marketing or Sales, Technology or R&D, Operations

Revenue model

1. Travel Agency Commissions: The company acts as a booking agent for Sandals Resorts and Beaches Resorts. Revenue is generated exclusively through commissions paid by Sandals Resorts International to the travel agency upon confirmed bookings. No planning fees, service charges, or markups are added to client bookings. The commission structure is standardized across all booking channels and built into Sandals' published pricing.

Pricing tiers

Go-to-market motion2 records

Distribution channels1 record

Marketing channels7 records

Core offering

Best Caribbean Resorts is a boutique travel consultancy that provides personalized, concierge-level vacation planning and booking services exclusively for Sandals Resorts and Beaches Resorts all-inclusive properties across the Caribbean. Services include resort matching, room category selection, promotion application, post-booking price monitoring via the proprietary APEX system, and ongoing trip support from consultation through travel completion. No planning fees or markups are charged to clients; compensation is derived from commissions paid by Sandals Resorts International.

Product overview

Best Caribbean Resorts is a boutique travel consultancy operated by founders of Rivage Travel (Jonathan and Angela Patton) offering personalized vacation planning services exclusively for Sandals and Beaches all-inclusive Caribbean resorts. The core product is their concierge-level travel planning and booking service, which includes personalized resort and room matching, promotion application, and ongoing support. This core service is augmented by proprietary tools including APEX Price Protection (automated promotional monitoring system) and Sandals 777 Deal Monitoring services. Additional specialized services include destination wedding planning and anniversary celebration packages. The company holds Sandals Chairman's Royal Club Diamond Elite status and was recognized as Sandals' Most Awarded Agency in the U.S. for 2024. All professional services are complimentary to clients, with compensation received directly from Sandals Resorts.

Differentiator

Problem solved

Functional benefit

Brands

• APEX Price Protection: Proprietary promotional intelligence system that monitors client bookings against weekly Sandals 777 promotions and applies eligible savings automatically

Products and services

• Sandals & Beaches Vacation Planning Services Personalized concierge-level travel planning and booking service for Sandals and Beaches all-inclusive Caribbean resorts, including resort matching, room selection, promotion application, and ongoing support from consultation through travel completion.
• Sandals Destination Wedding Planning Certified Sandals destination wedding specialist service covering legal documentation, marriage license procedures, guest coordination, and on-site wedding planner liaison for couples planning weddings at Sandals resorts.
• Beaches Resorts Family Travel Advisory Specialized advisory service for families traveling to Beaches Resorts (the family-friendly brand of Sandals Resorts International), including village and room category selection, kids' camp enrollment, and family activity planning at Beaches Turks & Caicos and Beaches Negril.
• Honeymoon and Anniversary Travel Planning Personalized honeymoon and anniversary travel planning for adult couples, including complimentary night promotion handling for 7-night stays in Butler or Club level rooms within 30 days of an anniversary, and resort selection guidance for milestone celebrations.

Quantifiable outcome

• Saved a client over $3,000 on a 7-night OW Villa booking at Sandals Royal Caribbean by identifying a free anniversary night promotion during consultation
• +2 more outcomes

Named customers5 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

One partnership is on record.

• Sandals Resorts InternationalcoreChannel Partner/ Reseller/ DistributorBest Caribbean Resorts / Rivage Travel serves as a certified Sandals travel agency, booking clients into Sandals and Beaches resort properties. The company is paid exclusively by Sandals Resorts International through a commission structure built into published pricing. The company holds the highest advisor credential (Sandals Chairman's Royal Club Diamond Elite) and is recognized as Sandals' Top US Travel Agency. The relationship is exclusive to the Sandals and Beaches portfolio — the company does not book any other resort brand.

Scale indicators6 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Protravel International: Protravel International is a boutique luxury travel agency serving high-net-worth leisure and honeymoon travelers, with deep resort expertise. Comparable because it competes for the same luxury honeymoon and anniversary couple segment seeking premium Caribbean resort experiences.
• Funjet Vacations: Funjet Vacations is an all-inclusive vacation packager focused on Mexico and Caribbean resort brands, operating as part of Apple Leisure Group. Comparable because it bundles air + hotel + transfer packages to the same Caribbean all-inclusive resorts that Best Caribbean Resorts specializes in.
• Liberty Travel: Liberty Travel is a US retail travel agency chain that books all-inclusive Caribbean resort vacations including Sandals properties. Comparable because it operates a similar commissioned travel-advisor model for the same customer base of leisure travelers seeking Sandals and Beaches bookings.
• Delta Vacations: Delta Vacations is an air-carrier-affiliated vacation packager selling Caribbean and Mexico all-inclusive resort packages including Sandals inventory. Comparable because it offers a similar commission-driven booking model for the same resort category, targeting US travelers.
• Apple Vacations: Apple Vacations packages all-inclusive resort vacations to Mexico and the Caribbean, including Sandals and Beaches inventory, with a similar travel-agency distribution model. Comparable because it sells the same all-inclusive Caribbean product category through agency channels.

Broad incumbents

• Virtuoso: Virtuoso is a network of luxury travel advisors providing curated resort and experiential bookings for affluent clients. Comparable because Virtuoso-affiliated advisors actively book Sandals and Beaches properties for the same luxury all-inclusive honeymoon and anniversary traveler segment.
• Booking.com: Booking.com is a global OTA where Sandals and Beaches properties are listed and bookable by consumers. Comparable because it competes for the same direct-booking customer, offering an alternative channel that bypasses specialized advisory services.
• World Travel Holdings:
• Travel Leaders Network: Travel Leaders is a large US travel agency network spanning leisure and corporate travel, with members who book Sandals and Beaches inventory. Comparable because it competes for the same end customer — US leisure travelers seeking Caribbean all-inclusive resort bookings — through a multi-agent distribution model.
• Expedia: Expedia is a global online travel agency where Sandals and Beaches rooms can be booked directly. Comparable because it is an alternative booking channel for the exact same inventory and customer base, though without the specialized human advisory and post-booking promotional monitoring Best Caribbean Resorts offers.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/RivageTravel
• Instagraminstagram.com/rivagetravel

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Best Caribbean Resorts