What APA Family Support Services does

APA Family Support Services (APAFSS) is a 501(c)(3) nonprofit organization founded in 1987 and headquartered in San Francisco, California. The organization delivers a comprehensive portfolio of family support services targeting Asian and Pacific Islander (AAPI) families and other underserved populations, including domestic violence and child abuse intervention, behavioral health counseling, home visitation for new parents, youth development, food security, a diaper bank, economic self-sufficiency programming, and a multilingual parental stress line. Services are delivered through three Family Resource Centers and seven physical locations spanning Chinatown, Excelsior, Visitacion Valley, Potrero Hill (Zuckerberg General Hospital), and the Sunnydale Hope SF sites, with staff providing support in seven Asian languages and dialects including Cantonese, Mandarin, Cambodian, Vietnamese, Samoan, Tagalog, and Laotian. The organization is the lead/backbone agency for two city-wide collaboratives: the Asian Pacific Islander Family Resources Network (APIFRN) with 22+ partner agencies, and the Visitacion Valley Community Hub with five nonprofit partners, and it serves as master tenant on City-owned community hub properties.

The underlying technology stack consists of a Salesforce CRM with the Salesforce-CIRCE case management system for client records and assessment evaluations, supplemented by a YouTube content channel (Family Harmony) for parenting education. There are no proprietary AI systems, APIs, or developer-facing products; the technology layer is purely operational support for human-delivered services. The revenue model is a hybrid of government grants and contracts (including SFUSD's Educationally Related Mental Health Services program and SF Department of Public Health's MCAH partnership), charitable donations (cash, car, stock, planned giving), Medi-Cal and public-benefit program reimbursements, and symbolic unit-priced giving tiers ($80-$750). Services are provided at no cost to qualifying families, and the organization has reported positive net cash flow over five years.

Go-to-market is community-led: clients are acquired through referrals from school social workers, medical social workers, community-based organizations, and self-referrals, augmented by community events (e.g., CREAA Expo 2026, Chinatown Lunar New Year Street Fair), a volunteer network, a bilingual hotline, and word-of-mouth. The organization serves a long-tail beneficiary base — over 136,000 families cumulatively with 43,000+ home visits conducted — and offers full employer-paid Kaiser Medical, Dental, and Vision benefits to staff, signaling a stable, mature operating nonprofit anchored in deep cultural and linguistic competence.

Name

APA Family Support Services

Legal name

APA Family Support Services

Website

https://apafss.org

Company type

Private

Founded year

1987

Operating status

Operating

Headcount range

11–50 employees

Short description

APA Family Support Services (APAFSS) is a 501(c)(3) nonprofit founded in 1987 providing culturally and linguistically appropriate family support services — including behavioral health, domestic violence intervention, home visitation, youth development, and food security — to Asian and Pacific Islander families across seven San Francisco locations.

Ownership category

akta.pro rank

Product category

Community-based family support services

NAICS

Other Individual and Family Services (624190), Other Individual and Family Services (62419), Social Assistance (624), Educational Support Services (611710)

SIC

Services-Social Services (8300)

akta.pro primary industry

Family & Parenting Support Services (BPAGAEAC)

akta.pro secondary industry

Family Resource Centers & Wraparound Support Services (EDACALAH)

Keywords

• Family support services
• Community-based nonprofit
• Domestic violence prevention
• Behavioral health counseling
• Cultural linguistic services

Headquarters

HQ city

San Francisco

HQ country

United States

HQ region

North America

Offices7 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Grants and Government Funding: APAFSS receives funding through government grants and public funding to support its family support services, child welfare programs, and community development initiatives.
2. Donations and Charitable Contributions: The organization accepts financial donations, car donations, stock donations, and planned giving to support programs and services for families in need.
3. Program Service Fees: Some services may be funded through Medi-Cal and other public benefit programs for mental health and social services.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

APA Family Support Services (APAFSS) is a 501(c)(3) nonprofit that delivers free, culturally and linguistically appropriate family support services to AAPI families and other vulnerable populations in San Francisco. Core offerings include three Family Resource Centers, a home visitation program, behavioral health counseling, youth development, family economic success, food security and diaper bank, and domestic violence and child abuse prevention, delivered in seven Asian languages across seven locations.

Product overview

APA Family Support Services (APAFSS) is a 501(c)(3) nonprofit social services organization offering a comprehensive portfolio of family support programs rather than a unified tech product. The core offerings include Family Resource Centers (Chinatown, APIFRN, Visitacion Valley Strong Families), Home Visitation Program, Behavioral Health Program with counseling and trainee development, Youth Development (MYEEP, YELA), Family Economic Success Program (financial literacy, employment support), Food Security and Diaper Bank services, and Domestic Violence & Child Abuse services including the API Parental Stress Line. The organization serves the AAPI community in San Francisco through culturally and linguistically appropriate services across seven locations, emphasizing prevention, empowerment, and family self-sufficiency.

Differentiator

Problem solved

Functional benefit

Brands

• Asian Pacific Islander Family Resources Network (APIFRN): A collaboration of 20+ agencies providing family support services to Asian and Pacific Islander families in San Francisco. A project of APA Family Support Services.
• Visitacion Valley Strong Families (VVSF)
• Chinatown Family Resource Center

Products and services

• Family Resource Center Services

Quantifiable outcome

• 136,000+ families served over 38 years of operation
• +5 more outcomes

Named customers12 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

33 partnerships are on record, tiered core and minor.

• Asian American Recovery Services / COPPASAcoreStrategic or Co-development PartnerPartner in the API Family Resources Network (APIFRN) collaborative providing substance abuse and recovery services to API families in San Francisco.
• Asian Law CaucuscoreStrategic or Co-development PartnerLegal services partner providing civil rights and immigration legal support to API families in the network.
• Asian Pacific Islander Legal OutreachcoreStrategic or Co-development PartnerLegal services partner providing free legal assistance to low-income API individuals and families.
• Asian Women Resources CentercoreStrategic or Co-development PartnerPartner providing resources and support services for Asian women and families.
• Asian Women's SheltercoreStrategic or Co-development PartnerEmergency shelter and support services for women and children fleeing domestic violence.
• Cambodian Community Development, Inc.coreStrategic or Co-development PartnerAPIFRN partner hosting the API Parental Stress Line in Cambodian language.
• Chinatown Child Development CentercoreStrategic or Co-development PartnerChild development services partner in the APIFRN collaborative serving Chinatown families.
• Community Youth CentercoreStrategic or Co-development PartnerYouth services partner providing programming for youth and families in San Francisco.
• Korean Center, Inc.coreStrategic or Co-development PartnerAPIFRN partner providing Korean cultural and social services in San Francisco.
• Nihonmachi Little FriendscoreStrategic or Co-development PartnerChildcare and early education services partner for Japanese American families.
• Pilipino Senior Resources CentercoreStrategic or Co-development PartnerAPI Parental Stress Line host for Tagalog language services; senior services for Filipino community.
• Refugee TransitionscoreStrategic or Co-development PartnerServices partner helping refugees and immigrants with cultural integration and support.
• Richmond Area Multi-Services, Inc. (RAMS)coreStrategic or Co-development PartnerMental health and social services partner serving diverse communities in San Francisco.
• Samoan Community Development CentercoreStrategic or Co-development PartnerAPI Parental Stress Line host for Samoan language services; Samoan community services.
• SF-CAIRS (San Francisco Coalition of Asylee, Immigrant, and Refugee Services)coreStrategic or Co-development PartnerCoalition partner providing immigration and refugee support services.
• SF MCAH (Maternal, Child and Adolescent Health)coreStrategic or Co-development PartnerSan Francisco Department of Public Health partner for maternal, child, and adolescent health services.
• South of Market Child Care, Inc.coreStrategic or Co-development PartnerChildcare services partner serving the South of Market neighborhood families.
• South of Market Employment CentercoreStrategic or Co-development PartnerEmployment services partner connecting community members with job opportunities.
• Sunset Neighborhood Beacon CentercoreStrategic or Co-development PartnerAfter-school and youth development services partner in the Sunset district.
• Support for Families of Children with DisabilitiescoreStrategic or Co-development PartnerPartner providing resources and support for families of children with disabilities.
• Vietnamese Family ServicescoreStrategic or Co-development PartnerAPI Parental Stress Line host for Vietnamese language services; Vietnamese family support.
• West Bay Pilipino Multi-ServicescoreStrategic or Co-development PartnerFilipino American services partner providing social services and community programs.
• Wu Yee Children's ServicescoreStrategic or Co-development PartnerEarly childhood services partner providing child development and family support programs.
• Cross Cultural Family CentercoreStrategic or Co-development PartnerCollaborative partner at Visitacion Valley Community Hub; re-established childcare services at the facility.
• Asian Pacific American Community Center (APACC)coreStrategic or Co-development PartnerCollaborative partner broadening array of services at the Visitacion Valley facility.
• Felton InstituteminorStrategic or Co-development PartnerVisitacion Valley Community Hub partner providing social services to the under-resourced neighborhood.
• Project Open HandminorStrategic or Co-development PartnerVisitacion Valley Community Hub partner providing nutrition and meal services.
• Lao Seri AssociationcoreStrategic or Co-development PartnerAPI Parental Stress Line host for Laotian language services.
• SF-Marin Food BankcoreStrategic or Co-development PartnerPartnership to support Hope SF Sunnydale area with food security programs and fresh produce distribution.
• Life Science CaresminorStrategic or Co-development PartnerPartnered with APAFSS for community event support at BioMarin.
• Redwood Credit UnionminorStrategic or Co-development PartnerDelivered financial literacy workshop at the Chinatown Family Resource Center.
• RecologyminorStrategic or Co-development PartnerPresented at monthly staff meeting on waste sorting and recycling practices.
• Food ConnectminorStrategic or Co-development PartnerNew collaboration for food recovery work; upgraded from family van to full-size truck for produce recovery from SF Market.

Scale indicators11 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Felton Institute: A San Francisco-based social services nonprofit providing behavioral health, family, and community-based services. Direct peer in mental health and family services, and listed as an APAFSS Visitacion Valley Community Hub partner.
• Asian Women's Shelter: A San Francisco emergency shelter and support services provider for women and children fleeing domestic violence. Partner within APAFSS's APIFRN network and a direct peer in the domestic violence and family support category.
• Sunset Neighborhood Beacon Center: San Francisco nonprofit providing after-school, youth development, and family support services. Direct peer in youth and family services, and listed as an APAFSS APIFRN partner.
• Richmond Area Multi-Services (RAMS): A San Francisco behavioral health and social services nonprofit serving diverse communities. Direct peer given parallel mental health, case management, and family support offerings, and is an APIFRN member alongside APAFSS.
• Community Youth Center of San Francisco: Provides youth development, behavioral health, and family services to AAPI youth in San Francisco. Direct peer given overlapping youth development programming and shared APIFRN affiliation.
• Wu Yee Children's Services: A San Francisco-based nonprofit providing early childhood and family support services to AAPI and other underserved communities. Listed as an APAFSS partner within APIFRN, and is a direct peer given overlapping focus on family resource centers, child development, and parent education in the same geography.

Regional players

• Chinese for Affirmative Action: A San Francisco-based AAPI advocacy and social services organization. Comparable peer operating in the same AAPI community with overlapping concerns around immigration, family support, and civil rights, though more advocacy-oriented.
• International Institute of the Bay Area: A Bay Area nonprofit providing immigration legal services, refugee support, and resettlement assistance. Comparable peer in immigrant family services, sharing the AAPI immigrant demographic and benefit enrollment focus with APAFSS.
• Self-Help for the Elderly: A San Francisco-based nonprofit providing multilingual social and health services primarily to Asian elderly populations. Comparable peer given shared AAPI focus and multilingual service model, though serving an older demographic.

Broad incumbents

• Catholic Charities CYO (San Francisco): A larger, established social services nonprofit in San Francisco providing broad family, immigration, housing, and behavioral health services. A broad incumbent peer given its wider service portfolio and overlapping family support category.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@FamilyHarmony-zl7vc
• Facebookfacebook.com/apafss
• LinkedInlinkedin.com/company/apa-family-support-services

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about APA Family Support Services