WE R Solutions

What WE R Solutions does

WE R Solutions is a privately held, bootstrapped virtual assistant services provider founded in 2021 and headquartered in Orchard Park/Buffalo, New York. It delivers human-powered remote business support to solopreneurs and small-to-medium enterprises (SMEs), with service delivery executed by a remote team based in the Philippines under U.S.-based client-facing account management. The core offering consists of General Virtual Assistance (administrative, customer service, sales support, social media, research, project management, bookkeeping, personal assistance) and Online Marketing Support (social media management, email marketing, website updates, content management), supplemented by specialized roles including Technical Virtual Assistant, WordPress Web Designer, Workflow Automation & Database Specialist, and Client Success Coordinator.

The business operates on a subscription-based revenue model with three engagement tiers: project-based (custom-quoted), part-time (10-hour monthly minimum), and full-time dedicated support (40+ hours per month). Go-to-market is sales-led, anchored by a FREE Discovery Call that converts into a custom proposal and VA matching process. The company carries no proprietary technology platform; service delivery relies on proficiency across mainstream client tools including Salesforce, HubSpot, Slack, Asana, Mailchimp, QuickBooks, and Shopify. Reach is regional within Western New York with historical roots in Australia, and growth is driven primarily by referrals and word-of-mouth supported by content marketing and active social media presence.

Name

WE R Solutions

Legal name

WE R Solutions

Website

https://wer.solutions

Company type

Private

Founded year

2021

Operating status

Operating

Headcount range

11–50 employees

Short description

WE R Solutions is a Western New York-based, bootstrapped virtual assistant services provider delivering human-powered remote business support to solopreneurs and SMEs via a Philippines-based delivery team, sold through sales-led discovery calls and subscription-based engagement tiers.

Ownership category

akta.pro rank

Headquarters

HQ city

Orchard Park

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Virtual Assistant Services (General): Core revenue from providing skilled remote virtual assistants for general administrative, operational, and business support tasks. Services include administrative support, customer service, sales support, social media support, research & reporting, project management, bookkeeping, and personal assistance. Billed via flexible engagement models: project-based (custom quote), part-time (10-hour monthly minimum), and full-time dedicated support (40+ hours/month).
2. Online Marketing Support: Revenue from digital marketing services including social media management, email marketing, content management, website updates, and online research/monitoring. Delivered by skilled VAs with marketing tool proficiency (Mailchimp, Constant Contact, Canva, Hootsuite).
3. Custom Support Solutions: Tailored support packages created to address unique client requirements beyond standard service offerings. Pricing is custom-quoted based on scope and complexity. Represents upsell/cross-sell opportunity within existing client base.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

WE R Solutions provides human-powered virtual assistant services to solopreneurs and small-to-medium businesses, covering general administrative support, customer service, sales support, online marketing (social media, email, content), bookkeeping, project management, and specialized technical VA work. Services are delivered by a remote team based in the Philippines under flexible engagement models (project-based, part-time 10-hour minimum, and full-time 40+ hours/month) with a satisfaction guarantee.

Product overview

WE R Solutions is a human-powered virtual assistant services provider offering a comprehensive portfolio of remote business support solutions. The core offering consists of Online Marketing Support and General Virtual Assistance services, supplemented by specialized services including Technical Virtual Assistant, WordPress Web Designer & Online Marketing Support, Workflow Automation & Database Specialist, and Client Success Coordinator. The company provides flexible engagement models (Project-Based, Part-Time, and Full-Time Dedicated Support) to serve solopreneurs and SMEs. Services span administrative support, customer service, sales support, social media management, bookkeeping, project management, and technical support. Previously branded as 'BOSS by WE R Solutions,' the company operates with a remote team based in the Philippines serving clients primarily in Western New York and Australia.

Differentiator

Problem solved

Functional benefit

Products and services

• General Virtual Assistance Day-to-day business support handling administrative tasks, customer service, sales support, social media support, research and reporting, project management, bookkeeping, and personal assistance for solopreneurs and SMEs.
• Online Marketing Support Hands-on support for maintaining a strong online presence, including social media management, email marketing, content management, website updates, and online research and monitoring for small businesses.
• Technical Virtual Assistant Tech-savvy virtual assistant service for IT support, website maintenance, software integration, database management, cloud storage, and technical project management.
• WordPress Web Designer & Online Marketing Support Specialist Combined offering of WordPress website design and development with online marketing support including graphic design, SEO optimization, and content creation.
• Workflow Automation & Database Specialist Specialist service for workflow automation and database management, connecting apps and streamlining business processes using tools such as Zapier.
• Client Success Coordinator Service focused on client relationship management, onboarding assistance, retention, issue resolution, and performance tracking for WE R Solutions clients.
• Project-Based Support Flexible engagement option ideal for businesses needing support for one-time projects or short-term goals, with custom pricing based on scope and timeline.
• Part-Time Support Monthly commitment option with a 10-hour minimum for businesses needing consistent help on a flexible schedule.
• Full-Time Dedicated Support Custom packages for 40+ hours per month, providing dedicated VA support on a daily basis for clients requiring full-time assistance.

Quantifiable outcome

• Companies that delegate effectively see a 33% increase in revenue (referenced in blog content, citing Gallup study)
• +4 more outcomes

Named customers11 records

Segments8 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration25 records

Partnerships

Six partnerships are on record, tiered minor.

• Orchard Park Chamber of CommerceminorOthersWE R Solutions is a member of the Orchard Park Chamber of Commerce, representing its local business community presence in Western New York.
• Amherst Chamber of CommerceminorOthersWE R Solutions is a member of the Amherst Chamber of Commerce, strengthening its regional business network in Western New York.
• University at Buffalo Alumni-Owned Business NetworkminorOthersWE R Solutions is recognized as a University at Buffalo alumni-owned business, participating in the UB alumni business network.
• National Association of Women Business Owners (NAWBO)minorOthersWE R Solutions is a national member of NAWBO, connecting with women entrepreneurs and business owners across the country.
• WNY Thrive / WNY Biz Board DirectoryminorOthersWE R Solutions is listed in the WNY Biz Board Directory and associated with WNY Thrive, local business support organizations in Western New York.
• ROC GrowthminorOthersWE R Solutions partners with ROC Growth, a regional business support organization in the Rochester/Buffalo area.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Boldly: Boldly specializes in premium subscription-based virtual assistant staffing for businesses and executives. It competes directly with WE R Solutions on SMB subscription VA services, though at a higher price point and with US-based VAs.
• Time Etc: Time Etc provides vetted virtual assistants to entrepreneurs and small business owners, with flexible hourly and monthly plans. It is a direct competitor to WE R Solutions, sharing the same horizontal SMB target market and human-powered service positioning.
• 1840 & Company: 1840 & Company provides offshore staffing and back-office support solutions, including virtual assistants, for US-based businesses. It is comparable to WE R Solutions in delivering remote support services to SMBs leveraging offshore talent economics.
• Prialto: Prialto provides managed virtual assistant services for executives and small businesses, with dedicated offshore-delivered support. It is comparable to WE R Solutions in business model (managed VA subscription) and target customer (SMBs and professionals needing reliable remote support).
• Assistant Match: Assistant Match is a virtual assistant placement and staffing service for entrepreneurs and small businesses. It directly competes with WE R Solutions on the SMB VA staffing use case with a matching and placement model.
• BELAY: BELAY is a US-based virtual assistant and executive support services firm serving entrepreneurs and SMBs with US-based remote staff. It directly competes with WE R Solutions for the same solopreneur and SME customer base with similar flexible engagement models.
• Wing: Wing is a virtual assistant service provider offering dedicated remote VAs with flexible pricing models. It directly competes with WE R Solutions on subscription-based VA offerings for SMBs and startups, often leveraging global talent pools.

Broad incumbents

• Upwork: Upwork is a large freelance marketplace where SMBs can directly hire virtual assistants and marketing professionals. It competes with WE R Solutions on the same SMB outsourcing use case, but with a very different (self-serve) business model and broader scope.
• Fiverr: Fiverr is a global freelance marketplace offering virtual assistant and digital marketing services. It overlaps with WE R Solutions' value proposition (affordable remote support for SMBs) but serves as a self-serve platform rather than a staffed agency.

Emerging players

• Wishup: Wishup is an India-based virtual assistant services provider offering dedicated remote assistants to SMBs and entrepreneurs. It overlaps with WE R Solutions on subscription-based VA delivery for SMBs, though primarily serving US clients from India rather than the Philippines.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/WER.Solutions8
• LinkedInlinkedin.com/company/wersolutions
• Instagraminstagram.com/wer.solutions

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about WE R Solutions