NAVICUS
NAVICUS is a Tokyo-based SNS strategy consulting firm founded in 2018 that designs social media strategy, runs account operations, and builds fan communities across seven platforms for over 300 consumer brands, gaming/entertainment companies, and Japanese local governments.
- Company typePrivate
- Founded2018
- HeadquartersTokyo (Akihabara), Japan
- Headcount—
- GTM typeB2B
- OfferingServices
What NAVICUS does
NAVICUS (株式会社NAVICUS) is a Tokyo-based SNS strategy consulting firm founded in July 2018 by Takeuchi Kazuya, supporting consumer brands, gaming/entertainment companies, and Japanese local governments with social media strategy design, account operations, and community building across seven platforms — X, LINE, Instagram, Facebook, YouTube, TikTok, and Discord. The company operates a dedicated gaming vertical team called 'Doux' (ドュ) with former pro gamers and alumni of Ateam Entertainment, Akatsuki Games, and DeNA, plus a regional-government practice serving prefectures, cities, and wards. NAVICUS's proprietary assets include the 'Media Master' six-platform expert certification system evaluated on achievement, trust, and reproducibility, a five-stage BtoBtoC fan-development framework, and an internal automation pipeline combining Google Apps Script, the ChatGPT API, and Slack that compresses weekly SNS reporting from 1–2 hours to under 10 minutes.
The firm operates as a professional services and managed-services agency. Revenue is generated through bespoke SNS strategy consulting, full or partial SNS account management, web advertising operations, offline event production, and increasingly productized packaged services. Select packages are publicly priced — the SNS Collaboration Campaign service starts at ¥500,000 per campaign, the Local Government SNS Manual is ¥10,000 (tax excluded), and an 11-hour SNS Marketing Seminar is ¥396,000, eligible for up to 75% subsidy under Japan's Ministry of Health, Labour and Welfare Human Resources Development Subsidy. Go-to-market is event-led and community-driven, anchored by speaking slots at CEDEC, GAME FUTURE SUMMIT, and MarkeZine Day, a regular webinar series, and the 'SNS Talk Lab' community event.
NAVICUS became a subsidiary of PR TIMES Group (TSE Prime: 3922) in December 2023, gaining institutional backing and access to the parent's press-release client ecosystem. As of Q2 FY2025 reporting, revenue was ¥157 million with operating profit of ¥30 million (operating margin above 15%), recovering from a Q3 FY2024 trough of ¥101 million revenue and a ¥20 million operating loss — three consecutive quarters of growth and two consecutive quarters of operating profit. The firm has supported over 300 companies since 2018 and currently manages a cumulative client follower base exceeding 106.2 million across supported SNS accounts as of May 2025.
NAVICUS firmographics
Firmographics- Name
- NAVICUS
- Legal name
- 株式会社NAVICUS
- Website
- https://navicus.jp
- Company type
- Private
- Founded year
- 2018
- Operating status
- Operating
- Short description
- NAVICUS is a Tokyo-based SNS strategy consulting firm founded in 2018 that designs social media strategy, runs account operations, and builds fan communities across seven platforms for over 300 consumer brands, gaming/entertainment companies, and Japanese local governments.
- Ownership category
- akta.pro rank
Where NAVICUS is headquartered
LocationHeadquarters
- HQ city
- Tokyo (Akihabara)
- HQ country
- Japan
- HQ region
- Asia
Offices2 records
Markets served
NAVICUS business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure
Revenue model
- SNS Strategy Consulting and Advisory: Core revenue stream: strategic SNS consulting, campaign planning, internal trainer development, and account analysis for enterprise and government clients. NAVICUS provides bespoke strategy design aligned to client business objectives, delivered through project-based engagements and retainer arrangements.
- SNS Account Operations and Management (Delegated): Full or partial SNS account management for corporate and government clients. Includes content creation, posting, community engagement, and reporting. Typically billed on project or retainer basis.
- Web Advertising Operations: SNS and web advertising campaign execution, planning, and management. Often bundled with SNS strategy engagements.
- Offline Events and Fan Events: Planning and production of offline events, live broadcast programs, and experiential marketing campaigns. Often part of integrated community strategies.
- SNS Collaboration Campaign Service: A structured service for cross-brand X and Instagram follow-and-repost campaigns. NAVICUS designs, executes, and provides post-campaign advisory for brand collaboration campaigns. Base price starts at JPY 500,000 per campaign.
- Local Government SNS Manual (SaaS-like Product): Subscription or one-time license for the 'Local Government SNS Manual', covering daily operations, AI-assisted content creation, and disaster response. Regular price JPY 10,000 (tax excluded).
- Instagram Recruitment Support Service: Branded recruitment SNS services including company charm diagnostics, Instagram strategy, content creation, and performance analysis targeting job seekers. Part of a structured 4P-based service package.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | SNS Collaboration Campaign — base service package |
| One time/ perpetual license | Pay-as-you-go | Local Government SNS Manual — regular price |
| Other | Pay-as-you-go | SNS Marketing Seminar (Reskilling Support Course — HR Ministry subsidy eligible) |
Go-to-market motion2 records
Distribution channels5 records
Marketing channels9 records
NAVICUS product offering
Product offeringCore offering
NAVICUS is a Japanese SNS strategy and community marketing agency that designs, executes, and manages social media and community programs for consumer brands, gaming and entertainment companies, and local government clients. Its core offerings are bespoke SNS strategy consulting, full or partial account operations across X, LINE, Instagram, Facebook, YouTube, TikTok, and Discord, and adjacent supporting services including community building, recruitment-focused Instagram programs, and local-government SNS manuals. The company supplements its services with packaged offerings such as a standardized SNS Collaboration Campaign service and a localized Local Government SNS Manual knowledge product.
Product overview
NAVICUS is an SNS strategy and community marketing agency that offers a portfolio of specialized services centered on SNS strategy design. The core offering is SNS Marketing (supporting X, LINE, Instagram, Facebook, YouTube, TikTok, and Discord), complemented by Community Support, Game & Entertainment Support (via the 'Doux' team), Local Promotion for government clients, and SNS Recruitment services. Add-on services include NAVICUS Plus for advanced consulting, plus dedicated packaged offerings such as the Instagram Recruitment Support Service, the Local Government SNS Manual (covering operations, AI tools, and disaster response), and the SNS Collaboration Campaign for cross-brand campaigns. The company positions itself as a 'fan-making' specialist, building brand communities through strategic social media management across consumer, entertainment, and government sectors.
Differentiator
Problem solved
Functional benefit
Brands
- ドゥ (Doux): ゲーム業界向けのコミュニティ支援・ゲームコンサルティングチーム。ゲーム事業会社様のファンコミュニティ作りをSNSを通じてご支援。
- NAVICUS Plus
- SNSコラボキャンペーン
- Instagram採用支援サービス
- 自治体向けSNSマニュアル
- メディアマスター制度
Products and services
- SNS Marketing Core consulting and account-operations service supporting SNS account strategy development, content planning and creation, posting, and performance reporting across X, LINE, Instagram, Facebook, YouTube, TikTok, and Discord; targeted at consumer brands, retailers, and large enterprises.
- Community Support Community building and management support service that helps brands cultivate loyal fan communities beyond social media platforms, including community strategy design, engagement tactics, and offline event planning.
- Game & Entertainment Support Specialized SNS and community marketing support for game and entertainment companies, delivered by the dedicated 'Doux' (ドュ) team, covering Discord, Reddit, Steam, YouTube community, campaign execution, and influencer marketing for gaming clients.
- Local Promotion SNS strategy support for local governments and regional entities, including government SNS account advisory, resident engagement, regional branding, and tourism promotion via social media.
- SNS Recruitment Instagram-based recruitment support service that helps companies attract talent through social media, including company-appeal diagnosis, Instagram strategy design, content production, and performance analysis for hiring purposes.
- NAVICUS Plus Additional consulting and advisory services complementing the core SNS marketing offering, covering advanced strategy, internal training, and specialized support for clients with complex needs.
- Instagram Recruitment Support Service Dedicated Instagram-based recruitment marketing service for companies seeking to attract job candidates, including a 4P-based charm diagnosis, Instagram strategy design, content production, and effect measurement delivered through a packaged offering with dedicated LP and contact form.
- Local Government SNS Manual Practical SNS operations manual for local government PR/communications staff, covering AI-assisted post creation, strategy design, SNS advertising basics, and disaster/emergency response; distributed as PDF/PowerPoint materials with explanatory videos at ¥10,000 (tax excluded) per license, disaster edition free through March 31, 2026.
- SNS Collaboration Campaign Cross-company collaborative campaign service on X and Instagram, partnering NAVICUS clients with complementary brands for joint follower-and-repost campaigns to efficiently expand reach and acquire new followers; basic fee JPY 500,000 (tax excluded) per campaign including planning, creative production, winner management, and post-campaign advisory.
Companies that use NAVICUS
Customer profileNamed customers28 records
Segments5 records
Ideal customer profiles3 records
NAVICUS technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration9 records
AI capability4 records
Feature4 records
NAVICUS partnerships and signals
Strategic signalPartnerships
20 partnerships are on record, tiered minor, flagship and core.
- Waseda Information Bureau (、早大情報局)minorNAVICUS entered a formal partnership with Waseda Information Bureau (a Waseda student information media) to run 4 annual practical marketing events for students. The partnership began March 2026 with approximately 30 students participating in the first event. CEO Takeuchi is a Waseda University alumnus.
- Nagasaki Women's Junior College (長崎女子短期大学)minorCEO Takeuchi teaches a 15-session 'SNS Theory' course at Nagasaki Women's Junior College starting September 2025. Topics include SNS history, media literacy, purchasing behavior, job hunting, and AI era outlook.
- Vantan Game Academy (バンタンゲームアカデミー)minorNAVICUS CEO Takeuchi delivered a special career lecture at Vantan Game Academy Career College (February 15, 2026) on community building, career formation in the entertainment industry, and SNS self-branding for aspiring game creators.
- Meta Japan (Facebook Japan)flagshipNAVICUS CEO Takeuchi Kazuya was invited to speak at the Meta Japan Facebook Japan-hosted symposium 'Thinking About Information Literacy in an Uncertain Era' (February 17, 2026). This was an official Meta Japan-organized event on corporate digital resilience and fan community strategy.
- Yamanashi Gakuin UniversityminorTakeuchi Kazuya (also YNIB Director) delivers self-branding lectures at Yamanashi Gakuin University for the 5th consecutive term in the 2026 academic year. The active learning program uses dialogue with entrepreneurs to help students articulate their values and career goals.
- Habikino City, Osaka Prefecture (羽曳野市)minorCo-hosted a webinar with PR TIMES and Habikino City (November 21, 2025) focused on city PR best practices, SNS strategy, and press release integration for regional brand building.
- Deloitte Tohmatsu — Atotsugi Jump ProgramminorCEO Takeuchi delivered a 4th consecutive SNS utilization workshop (November 4, 2025) for the Atotsugi Jump Monodzukuri Course, an acceleration program for family business successors in Fukuoka Prefecture operated by Deloitte Tohmatsu.
- Reddit Inc.coreNAVICUS announced (November 2025) the launch of Reddit enterprise utilization advisory services for game/entertainment companies, starting December 2025. Reddit has 1B+ MAU globally, 110M DAU, and 45% of users in the US. This is a new service area leveraging NAVICUS's community expertise for Reddit's Subreddit ecosystem.
- Chofu City, Tokyo (調布市)coreNAVICUS delivered an Instagram training seminar for Chofu City municipal staff (October 8, 2025) covering platform strategy, photo/video content creation, hashtag usage, and risk management. Includes follow-up online consultations across departments.
- Suginami Ward, Tokyo (杉並区)coreNAVICUS provides ongoing advisory support for Suginami Ward's official LINE and X accounts starting 2025. Services include content improvement, campaign planning support, risk management advisory, and ongoing coaching through regular online meetings. A client since 2024 when ward staff attended a NAVICUS-PR TIMES seminar.
- Discord Inc.flagshipNAVICUS co-presented at CEDEC 2025 (July 2025) with Discord VP Ross LaJeunesse on 'Creating Game Communities that Make Players Want to Return'. This was an official CEDEC session. Discord has 200M+ MAU globally and 800K MAU in Japan. NAVICUS is the primary Japanese agency partner for Discord-based game community strategy.
- Hida City, Gifu Prefecture (飛騨市)coreCo-hosted a webinar with PR TIMES and Hida City on 'Breaking Free from Aimless PR' (July 29, 2025). NAVICUS contributed SNS strategy expertise while Hida City shared practical examples of resident-centered PR transformation. Part of ongoing regional promotion support.
- TVer Inc.flagshipNAVICUS and TVer co-hosted a webinar 'TVer x NAVICUS: The Secret to SNS that Moves Fans' (July 30, 2025) on fan-driven SNS strategy. NAVICUS supports TVer's official SNS accounts. TVer has 85M cumulative app downloads and 41.2M monthly unique browsers (as of 2025).
- Suzuki Kikaku Co., Ltd. (株式会社鈴木企画)minorNAVICUS co-presented a webinar with Suzuki Kikaku (July 30, 2025) on vertical video strategy. Suzuki Kikaku has produced 1,000+ video productions and specializes in vertical video content. The joint session covered user perspective, benefit design, and algorithm optimization.
- DeNA Co., Ltd. (逆転オセロニア)flagshipNAVICUS co-presented a session with DeNA's 'Reverse Othellonia' game producer at GAME FUTURE SUMMIT 2025 (June 4, 2025). Topics included co-creation community strategy, trust-building with fans, and event ROI measurement using user ID tracking across 3.7M+ downloads.
- Dozle Inc. (YouTube: 2.3M subscribers)flagshipNAVICUS co-presented with Dozle Inc. (YouTube channel with 2.3M subscribers) at GAME FUTURE SUMMIT 2025 on 'Advertising Beyond the Buzz: Creating Community Enthusiasm'. Dozle's weekly planning meetings are live-streamed for viewer co-creation, a unique community co-creation model.
- Ethical Spirits Co., Ltd.minorNAVICUS co-hosted a webinar with Ethical Spirits (May 27, 2025) on共感-driven SNS strategy and effective fan acquisition, using Ethical Spirits' case study as the primary example.
- Soul Thinks Inc. (ソウルシンクス)minorNAVICUS and Soul Thinks co-hosted a webinar on recruitment-focused Instagram strategy (January 23, 2025). Soul Thinks specializes in short-form video content for recruitment. Satisfaction rate of 91.4% from 35 attendees.
- CyberAgent Legit (pro dance team)minorNAVICUS became a sponsor of CyberAgent Legit, CyberAgent's professional dance team, from November 2024. This is a brand-building and community engagement sponsorship.
- Japan Hotel School (日本ホテルスクール)minorNAVICUS designs and delivers the full 'Hotel SNS Communication Department' curriculum at Japan Hotel School (launched April 2024, 2-year program). NAVICUS creates course materials, writes textbooks, and teaches classes covering digital communication basics, SNS strategy, content creation, and crisis management.
Scale indicators9 records
Recent moves7 records
Expansion highlights5 records
NAVICUS competitors and assessment
Company assessmentDirect peers
- Sprout Social: US-listed social media management SaaS platform providing publishing, analytics, and engagement tools for brands. Comparable as an end-to-end SNS strategy-execution platform, though NAVICUS is services-led rather than product-led.
- Hootsuite: Global social media management platform for enterprise SNS publishing, monitoring, and analytics. Comparable as a multi-channel SNS management platform targeting enterprise and mid-market customers, though geographically outside Japan.
- Khoros: Enterprise community management and digital care platform supporting branded communities, social customer service, and engagement analytics. Directly comparable to NAVICUS's community-support and gaming-community practice, though at a much larger enterprise scale.
- Tribal Media House (トライバルメディアハウス): Japanese SNS marketing agency focused on consumer brands with an influencer-marketing platform and social campaign execution services. Competes in the same Japan SNS-marketing agency segment as NAVICUS.
- Allied Architects (アライドアーキテクツ): Tokyo-listed (TSE Growth) SNS marketing platform company in Japan that provides SNS advertising, influencer marketing, and customer-success automation for brands. Directly comparable as a Japan-focused SNS marketing agency with proprietary SaaS-style offerings serving similar consumer-brand clients.
- Hotto Link (ホットリンク): Japanese SNS data analytics and marketing company that combines social listening, influencer marketing, and SNS campaign execution. Closely mirrors NAVICUS's mix of strategic consulting + data-driven SNS campaign execution for enterprise clients.
Broad incumbents
- CyberAgent (サイバーエージェント): Major Japanese digital media conglomerate with AbemaTV, internet advertising (including SNS), and gaming businesses. Operates as a broad incumbent in SNS-adjacent marketing; NAVICUS's specialized SNS-strategy focus differentiates it.
- Hakuhodo (博報堂): Japan's second-largest advertising agency with deep digital and content marketing capabilities. Targets the same enterprise brand clients as NAVICUS but as a broad full-service agency rather than a SNS-only specialist.
- Septeni (セプテーニ): Large Japanese digital marketing agency offering SNS advertising, programmatic, and creative services. Overlaps with NAVICUS in SNS campaign execution but operates as a broad-incumbent agency with significantly larger scale.
- Dentsu (電通): Global advertising agency with significant Japan operations offering full-spectrum marketing, media, and digital services. Competes for large enterprise SNS budgets but as a broad incumbent rather than a specialized SNS consultancy.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
NAVICUS social profiles
Digital presenceNAVICUS financial estimates
Financial estimateRevenue estimate
Valuation estimate
NAVICUS leadership team
Management profileNumber of profiles
Profiles6 records
NAVICUS subsidiaries and ownership
Company hierarchySubsidiaries1 record
NAVICUS funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
NAVICUS M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about NAVICUS
What does NAVICUS do?
NAVICUS is a Japanese SNS strategy and community marketing agency that designs, executes, and manages social media and community programs for consumer brands, gaming and entertainment companies, and local government clients. Its core offerings are bespoke SNS strategy consulting, full or partial account operations across X, LINE, Instagram, Facebook, YouTube, TikTok, and Discord, and adjacent supporting services including community building, recruitment-focused Instagram programs, and local-government SNS manuals. The company supplements its services with packaged offerings such as a standardized SNS Collaboration Campaign service and a localized Local Government SNS Manual knowledge product.
Is NAVICUS a public or private company?
NAVICUS is a private company. It is classified as corporate owned and is currently operating.
When was NAVICUS founded?
NAVICUS was founded in 2018.
Where is NAVICUS based?
NAVICUS is headquartered in Tokyo (Akihabara), Japan, in the Asia region.
How does NAVICUS make money?
Seven revenue lines are on record. SNS Strategy Consulting and Advisory is the primary driver. The others are SNS Account Operations and Management (Delegated), web Advertising Operations, offline Events and Fan Events, SNS Collaboration Campaign Service, local Government SNS Manual (SaaS-like Product) and instagram Recruitment Support Service.
Who are NAVICUS's main competitors?
Direct peers on record are Sprout Social, Hootsuite, Khoros, Tribal Media House (トライバルメディアハウス), Allied Architects (アライドアーキテクツ) and Hotto Link (ホットリンク). Broad incumbents are CyberAgent (サイバーエージェント), Hakuhodo (博報堂), Septeni (セプテーニ) and Dentsu (電通).
Does NAVICUS have an API?
No public API is recorded for NAVICUS.