Willowbrook Shopping Centre

Name

Willowbrook Shopping Centre

Legal name

Willowbrook Shopping Centre

Website

https://shopwillowbrook.com

Company type

Private

Founded year

1991

Operating status

Operating

Headcount range

11–50 employees

Short description

Willowbrook Shopping Centre is a regional shopping mall in Langley, BC, operated by QuadReal Property Group, hosting approximately 140 retail, dining, and service tenants across fashion, food, and entertainment, serving Fraser Valley shoppers with 3,100+ free parking spaces and complimentary concierge amenities.

Ownership category

akta.pro rank

Product category

Retail Property Management

NAICS

General Merchandise Retailers (455), All Other General Merchandise Retailers (455219)

SIC

Retail-Miscellaneous Shopping Goods Stores (5940), Retail-Variety Stores (5331)

akta.pro primary industry

Mid-Tier Department Stores (Mall-Based Chains) (CRAGACAH)

Keywords

• Retail property leasing
• Shopping centre management
• Commercial real estate operations
• Tenant leasing services
• Retail destination marketing

Headquarters

HQ city

Langley

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Operations, Personnel, Marketing or Sales, Infrastructure, Technology or R&D

Revenue model

1. Retail Tenant Leasing: Willowbrook Shopping Centre generates primary revenue through leasing retail space to approximately 140 merchants across fashion, food, services, and specialty categories.
2. Gift Card Sales: Sale of Willowbrook gift cards in denominations of $25 to $1000, available for in-person purchase at Concierge, Click & Collect online, or instant e-gift delivery. Accepted at majority of 140 merchants.
3. Gift Wrapping Services: Year-round gift wrapping service at Concierge with pricing tiers: Small $3, Medium $4, Large $6, Extra Large $10, Huge $12, plus Gift Boxes at $2.
4. Parking Fees (primarily free): Over 3,100 free parking spaces with some paid EV charging services. $2/hour for first 3.5 hours at Chargepoint stations.
5. Community Space Rental: Complimentary space provided to charities and non-profit groups for up to three consecutive days per year, subject to approval and insurance requirements.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels8 records

Core offering

Willowbrook Shopping Centre operates a physical retail shopping mall in Langley, BC, leasing commercial space to approximately 140 merchants spanning fashion, food, services, and specialty categories. The centre's offering is complemented by on-site consumer amenities including Concierge services, Willowbrook Gift Cards, gift wrapping, twelve Chargepoint EV charging stations, an indoor Walking Club, complimentary space for community organizations, and a year-round events calendar.

Product overview

Willowbrook Shopping Centre is a physical retail shopping mall in Langley, BC operated by QuadReal Property Group, featuring approximately 140 merchants across fashion, food, services, and specialty retail. The mall's product offering consists of physical retail space leasing and tenant management services, supported by digital properties including an online shop directory, interactive map, concierge services, gift card program, and editorial content (blog, gift guides, style guides). Physical amenities include EV charging stations, walking club, and community relations programs. The mall hosts seasonal events and promotions to drive foot traffic to its retail tenants.

Differentiator

Problem solved

Functional benefit

Products and services

• Retail Leasing Commercial retail space leasing at Willowbrook Shopping Centre for established retailers, growing local concepts, and new market entrants; part of an over-2.5-million-square-foot retail node in Langley, BC.
• Concierge Services

Named customers10 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature3 records

Partnerships

One partnership is on record.

• QuadReal Property GroupcoreOthersQuadReal Property Group is the parent company and global real estate investment, development and operating company headquartered in Vancouver, BC. The company has $98.5 billion in assets under management and manages Willowbrook Shopping Centre. QuadReal seeks to deliver strong investment returns while creating sustainable environments that bring value to people and communities.

Scale indicators8 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• CF Pacific Centre: Downtown Vancouver's premier enclosed shopping centre operated by Cadillac Fairview. Comparable enclosed mall destination anchoring a major retail node with premium tenant mix and high foot traffic in Metro Vancouver.
• CF Richmond Centre: Major enclosed shopping mall in Richmond, BC, operated by Cadillac Fairview. Competes directly with Willowbrook for Greater Vancouver / Fraser Valley shopper traffic with overlapping fashion, dining, and services tenants.
• Coquitlam Centre: Enclosed shopping centre in Coquitlam, BC serving the Tri-Cities area. Comparable mid-tier mall destination competing with Willowbrook for northeast Metro Vancouver and eastern Fraser Valley shopper catchment.
• Metropolis at Metrotown: BC's largest shopping centre, located in Burnaby within Metro Vancouver. Directly comparable enclosed mall format with similar fashion, food court, and entertainment tenant mix, competing for the same Lower Mainland regional shopper base.
• Mayfair Shopping Centre: Regional enclosed shopping centre in Victoria, BC operated by the Mayfair Company. Comparable mid-tier mall serving a defined regional catchment with similar fashion, food, and services tenant composition.

Broad incumbents

• Oxford Properties: Canadian commercial real estate owner/operator of enclosed shopping centres, office, and mixed-use properties. Operates competing Canadian malls with similar tenanting models to Willowbrook's enclosed-centre format.
• West Edmonton Mall: North America's largest enclosed shopping and entertainment complex in Edmonton, Alberta. Operates at a vastly larger scale but represents the broader enclosed-mall category and competing format for Canadian regional shopper spending.
• Cadillac Fairview: Major Canadian owner/operator of enclosed shopping centres and office properties. Operates multiple direct competitors (CF Pacific Centre, CF Richmond Centre) in the same Lower Mainland market as Willowbrook.

Emerging players

• Tsawwassen Mills: Large outlet-shopping centre in Tsawwassen, BC, opened in 2016. Competes with Willowbrook for value-oriented shoppers in the Greater Vancouver region with a more modern outlet-format alternative to enclosed mall shopping.

Others

• Ivanhoé Cambridge: Global real estate investor and operator with significant Canadian mall portfolio. Comparable institutional real estate owner/operator in the same asset class as QuadReal, the parent of Willowbrook Shopping Centre.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/WillowbrookShoppingCentre
• Instagraminstagram.com/shopwillowbrook
• Pinterestca.pinterest.com/shopwillowbrook
• Xx.com/WillowbrookBC
• LinkedInlinkedin.com/company/willowbrook-shopping-centre

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Willowbrook Shopping Centre