EHSL

What EHSL does

EHSL (legal name: EHSL Supported Housing, Company No: 07965814) is a UK non-profit registered charity (Charity No 1211218, registered 2 December 2024) that provides supported housing and intensive housing management services to vulnerable adults. The company, headquartered at 614 Reading Road, Winnersh, Wokingham, was established in February 2012 and structured as a Company Limited by Guarantee, prohibiting dividend distribution. As of 2024, EHSL provides accommodation to over 600 people across 130 locations in England, working with more than 50 local authorities and serving people with learning disabilities, mental health needs, autism, and other health and social care requirements.

The core offering is Intensive Housing Management — a package of property adaptations, 24/7 contact services, tenancy sustainment, anti-social behaviour management, and service charges administration that differentiates EHSL from standard private landlords. Properties are leased from private sector landlords, developers, and care home operators, then sub-let to referred tenants on assured shorthold tenancies or licence agreements. EHSL separates housing and care delivery, partnering with CQC-registered care providers (Woodleigh Healthcare, NSSL Group, Next Step Support, Core Prospects, Radis Community Care, Look Ahead Care and Support) and accepting referrals from local authority adult social care departments, NHS trusts, and individual commissioners. Technology infrastructure is modest: the Arthur App tenant portal, Stripe and GoCardless payment integrations, and standard Google Analytics/reCAPTCHA web tooling — no proprietary AI or ML capability is evident.

Revenue is generated through recurring rent (mostly covered by Housing Benefit) and service charges, with management fees on service charges set at 15% per Section 18 of the Landlord and Tenant Act 1985. The go-to-market is sales-led via referral partnerships rather than traditional marketing, and tenant acquisition runs through local authorities, NHS trusts, and care providers. Recent scheme launches (Chobham Road Woking 2022, Prospect St Reading 2021, Hope Place Slough 2020, Goffs Lane Hertfordshire 2020, Rosewood Bedford 2020) and the 2023 Stratton Lodge management transfer indicate ongoing organic portfolio expansion. The organisation is led by Group CEO Ali Costelloe and Group COO Adam Massingham, with a six-person board seeking to expand to nine voluntary directors.

Name

EHSL

Legal name

EHSL Supported Housing

Website

https://ehsl-uk.com

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

51–100 employees

Short description

EHSL is a UK Registered Charity providing supported housing and intensive housing management services for over 600 vulnerable adults across 130 locations, partnering with care providers and 50+ local authorities.

Ownership category

akta.pro rank

Headquarters

HQ city

Winnersh

HQ country

United Kingdom

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Operations, Personnel, Infrastructure, Supply Chain, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Supported Housing Rent: EHSL charges rent to tenants for supported housing accommodation. Most tenants are eligible for Housing Benefit which covers their rent costs. The rent includes Intensive Housing Management services that go beyond standard landlord services.
2. Service Charges: Additional service charges cover communal services including gardening, window cleaning, cleaning of communal areas, pest control, heating and lighting in communal areas, periodic redecoration, furniture provision, and other site-specific services.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

EHSL is a Registered Charity and Company Limited by Guarantee that procures, provides, and manages supported housing in private rented sector properties for vulnerable adults with learning disabilities, mental health issues, autism, and other health and social care needs. The company leases properties from private landlords and developers and delivers Intensive Housing Management services — including tenancy sustainment, anti-social behaviour management, service charges management, property adaptations, and 24/7 contact services — in partnership with local authorities, NHS trusts, and CQC-registered care providers.

Product overview

EHSL is a Registered Charity providing supported housing services primarily for people with learning disabilities, mental health issues, autism, and other health and social care needs. The core offering is supported housing accommodation leased from private sector landlords, working in partnership with local authorities, care providers, and other housing associations. EHSL's housing management services are delivered through its Intensive Housing Management product, which encompasses sub-products including Tenancy Sustainment, Anti-Social Behaviour Management, and Service Charges Management. Tenants access services via the Arthur App and Online Service Portal. The company also provides new housing setup services and housing management services for other housing associations. EHSL provides accommodation in over 130 locations across England for over 600 people.

Differentiator

Problem solved

Functional benefit

Products and services

• Supported Housing Accommodation Supported housing in private rented sector properties leased from landlords, developers, and care providers, delivered in partnership with local authorities and CQC-registered care providers. EHSL offers shared accommodation, self-contained housing, and units in schemes with 24/7 on-site care and support for adults with learning disabilities, mental health issues, autism, and other health and social care needs. Accommodation is granted via assured shorthold tenancies or licence agreements, with most tenants eligible for Housing Benefit.
• Intensive Housing Management Intensive Housing Management is EHSL's core housing management service that goes beyond ordinary landlord services for supported housing tenants. It includes minor repairs, communal services, property adaptations, 24/7 contact services, tenancy sustainment, anti-social behaviour management, service charges management, and liaison with care providers. This service is included within the rent paid by tenants and is what differentiates EHSL from general needs landlords.
• New Housing Setup A service for local authorities and commissioners in which EHSL sets up new supported housing services by securing properties in specific locations, developing properties with required features, creating services with self-contained units and staff facilities, and sourcing accommodation tailored to meet specific tenant needs. Used to develop schemes such as Chobham Road in Woking and Hope Place in Slough.
• Housing Management Services for Other Housing Associations A contracted service offered to Registered Housing Associations to manage their Specialised Supported Housing stock. EHSL delivers tenancy sign-ups, property sourcing, rent collection, repairs management, communal services, safety certification, and 24/7 contact centre services on behalf of other housing associations.

Quantifiable outcome

• EHSL provides accommodation at lower rent than other supported housing providers whilst maintaining quality.

Named customers9 records

Segments7 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Partnerships

Ten partnerships are on record, tiered core and minor.

• Next Step Support LtdcoreStrategic or Co-development Partner · 1 January 2023Management of Stratton Lodge, Enfield transferred to EHSL in 2023 following a review by Next Step Support. EHSL provides intensive housing management while Next Step provides care services. Also provides care at Rosewood, Bedford scheme.
• Woodleigh Healthcare LtdcoreStrategic or Co-development Partner · 1 January 2022EHSL and Woodleigh Healthcare Ltd opened a new supported living scheme at Chobham Road, Woking in 2022 for 10 people with learning disabilities. Woodleigh provides 24/7 care and support services to tenants in the scheme.
• Radis Community CarecoreStrategic or Co-development Partner · 1 January 2021EHSL opened a 5-person scheme at Prospect St, Reading in 2021 with Radis Community Care. Property developed by Seamless Property Ltd contains 5 one-bedroom flats with staff quarters for 24/7 care.
• NSSL GroupcoreStrategic or Co-development Partner · 1 January 2020EHSL opened the Goffs Lane service in Hertfordshire with NSSL Group in 2020. The scheme offers 24/7 support to up to 12 people in one-bed and two-bed flats. Referrals are received from Herts Partnership NHS Foundation Trust.
• Look Ahead Care and SupportcoreStrategic or Co-development Partner · 1 January 2020EHSL opened Hope Place in Slough in 2020 for 10 tenants receiving support from Look Ahead Care and Support. Scheme delivered under agreement with Slough Borough Council.
• Core Prospects Care Services LtdcoreStrategic or Co-development Partner · 1 January 2019Partnership since 2019 for EHSL to provide housing and tenancy management services at three supported living schemes in Harrow. Core Prospects provides recovery-focused services for adults with complex needs.
• Slough Borough CouncilcoreStrategic or Co-development PartnerNominations agreement for Hope Place supported housing scheme. EHSL works with the local authority to develop services meeting local strategic priorities.
• Hertfordshire County CouncilcoreStrategic or Co-development PartnerCommissioned EHSL to source accommodation for people leaving care homes. EHSL secured bungalow accommodation for two individuals requiring ground floor access and overnight carer facilities.
• Herts Partnership NHS Foundation TrustcoreStrategic or Co-development PartnerSource of referrals for the Goffs Lane mental health supported housing service in Hertfordshire.
• Seamless Property LtdminorStrategic or Co-development PartnerProperty developer that developed the Prospect St, Reading property for EHSL's 5-person supported housing scheme.

Scale indicators5 records

Recent moves8 records

Expansion highlights5 records

Direct peers

• Voyage Care: UK provider of supported living and residential services for people with learning disabilities, autism, and complex needs. Directly comparable to EHSL in serving similar populations via commissioned supported housing arrangements.
• Mencap: Largest UK charity for people with learning disabilities, operating supported housing, residential care, and tenancy support. Comparable in target population, Housing Benefit-funded tenancy model, and reliance on local authority commissioning.
• Turning Point: UK social enterprise providing supported housing, mental health, and learning disability services. Operates very similar supported living schemes commissioned by local authorities and NHS bodies, overlapping directly with EHSL's offer.
• Certitude: London and South East-focused charity delivering supported living and housing support for people with learning disabilities, autism, and mental health needs. Strong geographic and service overlap with EHSL's Thames Valley/South East footprint.
• Hft (Homes for the Learning Disabled): National UK charity supporting people with learning disabilities, including the operation of supported housing and registered care services. Highly comparable in mission, resident population, and commissioning relationships with local authorities.
• United Response: National UK charity providing supported living and personal assistance to people with learning disabilities, mental health needs, and autism. Comparable operating model: third-sector provider commissioned by local authorities to deliver supported housing.

Broad incumbents

• Sanctuary Housing: Major UK housing association providing supported and general needs housing. Broad incumbent with overlapping supported housing capability for vulnerable adults but vastly larger and more diversified than EHSL.
• Home Group: One of the UK's largest housing associations, providing general needs and supported housing at significant scale. Overlaps with EHSL in supported housing for vulnerable adults but operates across a much broader portfolio including general needs housing.
• LiveWest: Large South West and regional housing association offering supported housing and general needs tenancies. Comparable in supported housing services to EHSL but operates at much greater scale across broader geography.
• Habinteg: UK housing association specialising in accessible and supported housing, including for disabled tenants. Comparable mission and Housing Benefit-funded supported housing model, though somewhat smaller and more specialised than EHSL's generalist supported housing offer.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/ehsl-supported-housing

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about EHSL