Athena by Integrated Computer Systems
Athena by Integrated Computer Systems provides an integrated cloud-based public safety software suite (CAD, RMS, MDC, ICC, eCitation) to state, local, and academic police, fire, and EMS agencies, now operating as part of Versaterm following its April 2024 acquisition.
- Company typePrivate
- Founded2003
- HeadquartersMckinney, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Athena by Integrated Computer Systems does
Athena by Integrated Computer Systems (ICS) is a Texas-based public safety software provider that builds and sells the Athena Public Safety Suite, an integrated cloud-based platform serving state, local, and academic police, fire, EMS, dispatch, animal control, and campus safety agencies. The suite consists of four core products — Athena CAD (Computer-Aided Dispatch), Athena RMS (Records Management System), Athena MDC (Mobile Data Client), and Athena ICC (Incident Command & Control) — sharing a single common database, supplemented by add-on modules for Animal Control, K9, and Drone operations, plus CitationWise eCitation powered by Crossroads Software technology.
The platform's technical differentiation rests on the proprietary ClosestTo algorithm (turn-by-turn GPS-based optimal responder selection), real-time IBR/NIBRS compliance validation, an offline-capable mobile data client for low-connectivity environments, and integrated FEMA reporting within the ICC module. ICS sells exclusively through enterprise field sales, with quote-based multi-year subscription licensing and a free demo as the primary conversion mechanism. Headcount is 11-50, and the customer base is concentrated in Texas with over 100 agencies served. In April 2024, ICS was acquired by Versaterm, a global public safety technology company formed in 1977, integrating Athena alongside SPIDR Technologies (citizen engagement), Visual Labs (body cameras), and IA Pro (internal affairs) into a broader ecosystem.
Athena by Integrated Computer Systems firmographics
Firmographics- Name
- Athena by Integrated Computer Systems
- Legal name
- Integrated Computer Systems, Inc.
- Website
- https://athenaics.com
- Company type
- Private
- Founded year
- 2003
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Athena by Integrated Computer Systems provides an integrated cloud-based public safety software suite (CAD, RMS, MDC, ICC, eCitation) to state, local, and academic police, fire, and EMS agencies, now operating as part of Versaterm following its April 2024 acquisition.
- Ownership category
- akta.pro rank
Athena by Integrated Computer Systems industry classification
Industry- Product category
- Public Safety Software
- NAICS
- Computer Systems Design and Related Services (5415)
- SIC
- Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Security Management Platforms Integration (PSIM/SOC, Command & Control) (BPAKAGAH)
Keywords
Where Athena by Integrated Computer Systems is headquartered
LocationHeadquarters
- HQ city
- Mckinney
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Athena by Integrated Computer Systems business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- Software Licenses and Subscriptions: ICS provides its Athena Public Safety Suite through paid licenses, subscriptions, and renewals. The software is offered as a cloud-based SaaS solution with enterprise licensing for public safety agencies.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Multi-year contract | Enterprise Agency Licensing |
Go-to-market motion2 records
Distribution channels1 record
Marketing channels6 records
Athena by Integrated Computer Systems product offering
Product offeringCore offering
Athena by Integrated Computer Systems develops and sells the Athena Public Safety Suite, a fully integrated cloud-based software platform for public safety agencies. The suite comprises four core products—Athena CAD (Computer-Aided Dispatch), Athena RMS (Records Management System), Athena MDC (Mobile Data Client), and Athena ICC (Incident Command & Control)—all built on a shared database. The offering is supplemented by specialized add-on modules (Animal Control, K9, Drone) for the RMS, the CitationWise electronic citation application, and the Integrated Safe Response school safety solution.
Product overview
Athena by Integrated Computer Systems (ICS) offers the Athena Public Safety Suite, a platform-plus-modules architecture consisting of four core integrated products sharing a common database: Athena CAD (Computer-Aided Dispatch), Athena RMS (Records Management System), Athena MDC (Mobile Data Client), and Athena ICC (Incident Command & Control). The suite is supplemented by specialized add-on modules including the Animal Control Module, K9 Module, and Drone Module for the RMS. An additional eCitation product called CitationWise (powered by Crossroads Software technology) provides electronic citation capabilities. All products are fully integrated and designed for police, fire, and EMS agencies, with ICS recently acquired by Versaterm in April 2024 to expand the Versaterm public safety ecosystem.
Differentiator
Problem solved
Functional benefit
Brands
- Athena CAD: Computer-Aided Dispatch software for police, fire, and EMS agencies.
- Athena RMS
- Athena MDC
- Athena ICC
- CitationWise
- Integrated Safe Response
Products and services
- Athena CAD Computer-Aided Dispatch software for police, fire, and EMS that streamlines call-to-dispatch workflows with proprietary ClosestTo technology for auto-calculating the fastest available responder based on GPS location.
- Athena RMS Records Management System for police, fire, and EMS that simplifies report writing and streamlines administrative tasks with over 40 default report templates and real-time IBR/NIBRS validation.
- Athena MDC Mobile Data Computer software enabling in-field operations with touch screen technology, NCIC/TLETS queries, location alerts, and offline capability with a local database for mixed-connectivity environments.
- Athena ICC Incident Command and Control module for in-field command operations during emergencies and planned events, integrated between dispatch and mobile devices with real-time mapping and FEMA reporting capabilities.
- CitationWise Electronic citation software system for mobile devices, powered by Crossroads Software technology. Features barcode scanning, field-level validation, Dupe function for speed, and automatic RMS import.
- Athena Animal Control Module Module for Athena RMS covering animal shelters and animal control services with features for animal intake, lost and found records, bite tracking, adoption records, and kennel card printing.
- Athena K9 Module Module for Athena RMS tracking K9 unit certifications, training, call outs with weather and terrain metrics, veterinary visits, and detection success rates.
- Athena Drone Module Module for Athena RMS enabling drone activity tracking, FAA and state reporting, incident case number linking, and video/media file attachments for law enforcement drone operations.
- Athena Public Safety Suite Four individually robust and fully integrated systems (Athena CAD, RMS, MDC, ICC) sharing a common database with seamless integration across all products.
Quantifiable outcome
- Response time improvement: Average P1 response time improved from 5:43 to 4:40 (18% improvement) within one month of ClosestTo implementation
- +3 more outcomes
Companies that use Athena by Integrated Computer Systems
Customer profileNamed customers3 records
Segments6 records
Ideal customer profiles3 records
Athena by Integrated Computer Systems technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
Feature8 records
Athena by Integrated Computer Systems partnerships and signals
Strategic signalScale indicators3 records
Recent moves6 records
Expansion highlights5 records
Athena by Integrated Computer Systems competitors and assessment
Company assessmentDirect peers
- Mark43: Mark43 offers a cloud-native public safety platform with CAD, RMS, and analytics. Targets the same police agency buyer with a modern SaaS architecture, competing head-to-head with Athena for digitally-forward agencies.
- Motorola Solutions: Motorola Solutions offers CommandCentral CAD/RMS and acquired Spillman Technologies, making it a direct competitor in public safety software for dispatch, records, and mobile data. Overlaps with Athena's product suite across police and fire agencies.
- Tyler Technologies: Tyler Technologies is one of the largest providers of public sector software, including the New World Systems suite of CAD, RMS, and mobile solutions for police, fire, and EMS agencies. Directly comparable to Athena as a competitor for the same municipal public safety RFPs.
- Axon: Axon is a leading law enforcement technology platform expanding from body cameras and TASERs into CAD/RMS via Force Multiplier software. Competes with Athena in integrated agency technology stacks, especially where evidence and records intersect.
- CentralSquare Technologies: CentralSquare provides a public safety suite (formerly TriTech/Superion) covering CAD, RMS, and mobile for law enforcement, fire, and EMS. Directly competes with Athena for mid-sized agency contracts and shares the same vertical focus.
- Caliber Public Safety: Caliber Public Safety is a smaller competitor providing CAD, RMS, and mobile solutions primarily to mid-sized and smaller agencies. Directly comparable to Athena in target customer profile and integrated suite approach.
Broad incumbents
- Versaterm: Versaterm is the parent company of ICS/Athena following the April 2024 acquisition, with 45+ years of public safety industry presence. It operates a broader ecosystem including SPIDR (citizen engagement), Visual Labs (body cameras), and IA Pro (internal affairs). Comparable as the broader platform that subsumes Athena.
- Hexagon Safety, Infrastructure & Geospatial: Hexagon's safety and infrastructure division provides CAD, computer-aided dispatch, and public safety solutions (HxGN OnCall). A broader incumbent with mission-critical safety software that overlaps with Athena's command and control offerings.
- Northrop Grumman (Public Safety): Northrop Grumman provides command and control and emergency response software through its defense and public safety portfolio. Overlaps with Athena's ICC (Incident Command & Control) capability at larger emergency management deployments.
Emerging players
- PowerDMS: PowerDMS provides policy, training, and compliance software for public safety agencies. Adjacent rather than directly competing with Athena's CAD/RMS, but addresses overlapping agency buyers and could expand into records management.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Athena by Integrated Computer Systems social profiles
Digital presenceAthena by Integrated Computer Systems financial estimates
Financial estimateRevenue estimate
Valuation estimate
Athena by Integrated Computer Systems leadership team
Management profileNumber of profiles
Athena by Integrated Computer Systems funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Athena by Integrated Computer Systems M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Athena by Integrated Computer Systems
What does Athena by Integrated Computer Systems do?
Athena by Integrated Computer Systems develops and sells the Athena Public Safety Suite, a fully integrated cloud-based software platform for public safety agencies. The suite comprises four core products—Athena CAD (Computer-Aided Dispatch), Athena RMS (Records Management System), Athena MDC (Mobile Data Client), and Athena ICC (Incident Command & Control)—all built on a shared database. The offering is supplemented by specialized add-on modules (Animal Control, K9, Drone) for the RMS, the CitationWise electronic citation application, and the Integrated Safe Response school safety solution.
Is Athena by Integrated Computer Systems a public or private company?
Athena by Integrated Computer Systems is a private company. It is classified as corporate owned and is currently operating.
When was Athena by Integrated Computer Systems founded?
Athena by Integrated Computer Systems was founded in 2003. It employs 11 to 50 people.
Where is Athena by Integrated Computer Systems based?
Athena by Integrated Computer Systems is headquartered in Mckinney, United States, in the North America region.
How does Athena by Integrated Computer Systems make money?
One revenue line is on record: software Licenses and Subscriptions.
Who are Athena by Integrated Computer Systems's main competitors?
Direct peers on record are Mark43, Motorola Solutions, Tyler Technologies, Axon, CentralSquare Technologies and Caliber Public Safety. Broad incumbents are Versaterm, Hexagon Safety, Infrastructure & Geospatial and Northrop Grumman (Public Safety). PowerDMS is listed as an emerging player.
Does Athena by Integrated Computer Systems have an API?
No public API is recorded for Athena by Integrated Computer Systems.
What industry is Athena by Integrated Computer Systems in?
Athena by Integrated Computer Systems's product category is Public Safety Software. Its primary akta.pro industry code is BPAKAGAH, Security Management Platforms Integration (PSIM/SOC, Command & Control). Its NAICS code is 5415 and its SIC code is 7373.