UtilitrackLtd
Utilitrack Ltd is a UK-based commercial utility brokerage operating a nationwide franchise broker network, providing gas, electricity, water, telecoms, solar and battery procurement, and carbon accounting services to thousands of UK businesses through aggregated buying power and proprietary workflow technology.
- Company typePrivate
- Founded2009
- HeadquartersBedford, United Kingdom
- Headcount51–100
- GTM typeB2B
- OfferingServices
What UtilitrackLtd does
Utilitrack Limited is a UK-based commercial utility brokerage that serves business customers across gas, electricity, water, telecoms, and renewable energy procurement. Founded in 2009 and headquartered in Leeds with a registered office in Bedford, the company operates a nationwide franchise broker network covering England, Scotland, Wales, and Northern Ireland. Its primary customers are UK commercial businesses of varying sizes — from SMEs to mid-market enterprises — seeking to manage multi-site utility contracts, mitigate rollover risk, and reduce energy spend. Thousands of customers are served through the platform.
The company's core technology is its proprietary Integrity Platform and Utilitrack Tendering System, which automate the brokerage lifecycle from letter of authority issuance through tender requests, supplier quote aggregation, contract generation, renewals management, and customer notifications. These back-office systems support both internal account managers and franchise brokers in servicing clients across the UK. The platform integrates with multiple energy suppliers to receive competitive quotes and offers add-on modules for water billing audits (claiming back up to six years of overcharges), carbon accounting for SECR/PPN06/21 compliance, and a Letter of Authority service using DocuSign for electronic signatures. Additional service offerings include flexible energy contracts for larger users, new utility connections coordination, business telecoms brokerage, and a Zero Investment Net Zero Range of solar and battery storage solutions.
Utilitrack's revenue model is primarily commission-based, earning per-kWh commission uplifts from energy suppliers embedded within contract pricing — meaning clients face no separate brokerage fees. A secondary revenue stream is the pay-as-you-use solar and battery service, where venture capital partners fund equipment and installation while clients pay Utilitrack directly for electricity consumed from the systems at rates below grid tariffs. The company aggregates over £50M of annual client spend through its network, providing buying power with suppliers and supporting a 90%+ client retention rate. Distribution combines an internal sales and account management team handling enterprise clients with a national franchise broker network that acquires clients through their own professional relationships and referrals from accountants and business advisers.
UtilitrackLtd firmographics
Firmographics- Name
- UtilitrackLtd
- Legal name
- Utilitrack Limited
- Website
- https://utilitrack.co.uk
- Company type
- Private
- Founded year
- 2009
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Utilitrack Ltd is a UK-based commercial utility brokerage operating a nationwide franchise broker network, providing gas, electricity, water, telecoms, solar and battery procurement, and carbon accounting services to thousands of UK businesses through aggregated buying power and proprietary workflow technology.
- Ownership category
- akta.pro rank
UtilitrackLtd industry classification
Industry- Product category
- Commercial Energy Brokerage
- SIC
- Commodity Contracts Brokers & Dealers (6221)
- akta.pro primary industry
- Supplier Tendering / RFP Management & Contract Negotiation Services (EUAGAEAE)
- akta.pro secondary industry
- Energy Supplier Partner Networks / White-Label Brokerage Programs (EUAGAEAK)
Keywords
Where UtilitrackLtd is headquartered
LocationHeadquarters
- HQ city
- Bedford
- HQ country
- United Kingdom
- HQ region
- Europe
Offices2 records
Markets served
UtilitrackLtd business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales
Revenue model
- Commission from Energy Suppliers: Utilitrack receives a commission uplift from energy suppliers for securing and administering contracts. The commission is calculated as (xx) pence per kilowatt hour of energy used, amounting to £(xxx) per annum for the contract duration. This commission is included within the cost of the chosen contract and forms a small part of the overall unit cost for energy. No commission is received on daily standing charges, climate change levy, VAT, or other related charges. The company also receives industry standard commission for new connections and meter procurement.
- Pay-As-You-Use Solar and Battery: For the Zero Investment Net Zero Range, Utilitrack's venture capital partners fund all equipment costs, installation, and ongoing maintenance. Clients pay Utilitrack directly for electricity used from battery storage or solar generation at rates lower than typical commercial grid tariffs.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Multi-year contract | Commission-based brokerage service with no upfront fees |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels8 records
UtilitrackLtd product offering
Product offeringCore offering
Utilitrack Ltd operates as a UK commercial utility brokerage platform procuring and managing business gas, electricity, water, and telecoms contracts on behalf of commercial clients. Services include competitive supplier tendering, contract lifecycle and renewal management, water bill auditing (claiming retrospective rebates on incorrect bills), new utility connections, flexible purchasing contracts, energy efficiency advisory, carbon accounting and SECR reporting, and zero-investment solar and battery installations. Delivery runs through a national franchise broker network and an internal sales/account management team, supported by the proprietary Integrity Platform and Utilitrack Tendering System.
Product overview
Utilitrack Ltd operates as a commercial utility brokerage platform offering a unified suite of services for business energy and utility management. The core offering consists of gas and electricity procurement services, supplemented by water services, flexible energy contracts, energy efficiency solutions, and new connections support. The proprietary Integrity Platform serves as the internal back-office system managing the tendering process, contract lifecycle, renewals, and document workflows. Additional services include carbon accounting dashboards for emissions tracking, solar and battery solutions under the Zero Investment Net Zero Range, business telecoms brokerage, and a Letter of Authority service for client authorization. The company operates through a franchise network and aggregates over £50M of client spend to secure competitive pricing.
Differentiator
Problem solved
Functional benefit
Brands
- Integrity: A proprietary workflow management platform that automates letter of authority issuance and tracking, contract generation, termination agreements, renewal management, and customer notifications for the brokerage lifecycle.
Products and services
- Gas Procurement Service Commercial gas supply brokerage that searches the market to find competitive gas deals tailored to UK business needs, including supplier comparison and contract negotiation.
- Electricity Procurement Service Electricity supply brokerage that compares a wide range of deals from leading and niche suppliers to secure competitive contracts for UK businesses.
- Flexible Energy Contracts Flexible purchasing contracts that track wholesale prices, allowing larger business users to benefit when prices fall and avoid buying when prices are high, with a 5-year duration and break option at 3 years.
- Water Services Business water cost reduction service offering free water health checks, billing error identification (25% of commercial water bills are incorrect), and rebate claims for up to 6 years retrospectively.
- Energy Efficiency Solutions Energy cost reduction advisory covering lighting (LED), heating, ventilation, cooling, and office equipment optimization, with potential 10-20% energy cost savings.
- New Connections Service Coordination service for new utility connections during premises moves or developments, covering capacity advice, supply options, meter installations, and energy contract procurement.
- Carbon Accounting Dashboard Carbon accounting solution with activity-based analytics for tracking emissions, SECR and PPN06/21 compliance reporting, and multi-site/division scalability for net zero strategy.
- Zero Investment Net Zero Range (Solar and Battery) Pay-as-you-use battery storage and solar power installation service with no capital investment, funded by venture capital partners covering equipment, installation, and ongoing maintenance, enabling up to 30% or more electricity spend reduction.
- Letter of Authority (LOA) Service Electronic document service using DocuSign for issuing and tracking Letters of Authority, enabling brokers to act on behalf of clients when dealing with energy suppliers.
- Business Telecoms Business telecommunications brokerage service offered alongside Utilitrack's energy and water services.
Quantifiable outcome
- 25% of all commercial water bills are incorrect - Utilitrack identifies and claims back overcharges up to 6 years retrospective
- +4 more outcomes
Companies that use UtilitrackLtd
Customer profileNamed customers4 records
Segments3 records
Ideal customer profiles3 records
UtilitrackLtd technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
UtilitrackLtd partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core and minor.
- Retail Energy Code (TPI Code of Practice)coreUtilitrack Ltd is a registered signatory of the Third-Party Intermediary (TPI) Code of Practice with the Retail Energy Code. This provides client protection and assurance through adherence to industry standards for energy brokers.
- The Energy Consultants Association (ECA)coreUtilitrack Ltd is a member of the Energy Consultants Association, an industry body representing energy consultancy and brokerage firms in the UK.
- Dispute Resolution Ombudsman ServicesminorUtilitrack is a member of the Dispute Resolution Ombudsman Services ADR Scheme, providing independent dispute resolution for clients if complaints cannot be resolved directly.
- Energy Ombudsman Alternative Dispute Resolution SchememinorUtilitrack is a member of the Energy Ombudsman ADR Scheme, providing free independent dispute resolution specifically for energy-related complaints.
Scale indicators4 records
Recent moves6 records
Expansion highlights6 records
UtilitrackLtd competitors and assessment
Company assessmentDirect peers
- Inspired Energy plc: AIM-listed UK energy consultancy and corporate energy broker providing procurement, contract management, and carbon services to commercial clients — directly comparable in service mix and target customer base.
- Utility Bidder: One of the UK's largest independent commercial energy brokers, very similar to Utilitrack in targeting UK SMEs and mid-market businesses for gas, electricity, and water procurement with similar commission economics and a network-led go-to-market.
- Utility Alliance: Independent UK commercial energy consultancy and broker providing gas, electricity, and water procurement to SMEs and corporates, with a similar independent, multi-supplier value proposition to Utilitrack.
- Love Energy Savings: UK-based energy price comparison and commercial energy broker serving SMEs with gas, electricity, and water procurement — overlapping customer segment, supplier tendering model, and commission revenue structure.
- Inenco Group: One of the UK's largest specialist energy and sustainability consultancies offering commercial energy procurement, water, telecoms, and carbon services to mid-market and enterprise — directly overlapping with Utilitrack's full-service brokerage model.
Emerging players
- SmartestEnergy: UK renewable-focused commercial energy supplier and broker helping businesses buy and manage renewable power — comparable to Utilitrack's zero-investment solar/battery and carbon accounting offerings.
Broad incumbents
- EDF Energy (Business): Major UK commercial energy supplier with in-house brokerage-style services and flexible contracts, comparable to Utilitrack's offerings but operating as a balance-sheet supplier rather than an independent broker.
- YPO Energy: Public-sector-aligned UK energy procurement framework provider offering competitive energy contracts to schools, charities, and public bodies — overlaps with Utilitrack's charity/SME segment and tendering approach.
- British Gas Business (Centrica): The UK's largest commercial energy supplier and direct competitor to Utilitrack's brokerage, offering businesses the option to procure energy directly without intermediary brokers — a key disintermediation risk to Utilitrack's model.
- Shell Energy (formerly Opus Energy): Large UK commercial electricity and gas supplier with direct-serve capabilities for SMEs and corporates — directly competing with Utilitrack's brokerage tenders but with the added advantage of in-house generation.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
UtilitrackLtd social profiles
Digital presenceUtilitrackLtd financial estimates
Financial estimateRevenue estimate
Valuation estimate
UtilitrackLtd leadership team
Management profileNumber of profiles
Profiles13 records
UtilitrackLtd funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
UtilitrackLtd M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about UtilitrackLtd
What does UtilitrackLtd do?
Utilitrack Ltd operates as a UK commercial utility brokerage platform procuring and managing business gas, electricity, water, and telecoms contracts on behalf of commercial clients. Services include competitive supplier tendering, contract lifecycle and renewal management, water bill auditing (claiming retrospective rebates on incorrect bills), new utility connections, flexible purchasing contracts, energy efficiency advisory, carbon accounting and SECR reporting, and zero-investment solar and battery installations. Delivery runs through a national franchise broker network and an internal sales/account management team, supported by the proprietary Integrity Platform and Utilitrack Tendering System.
Is UtilitrackLtd a public or private company?
UtilitrackLtd is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was UtilitrackLtd founded?
UtilitrackLtd was founded in 2009. It employs 51 to 100 people.
Where is UtilitrackLtd based?
UtilitrackLtd is headquartered in Bedford, United Kingdom, in the Europe region.
How does UtilitrackLtd make money?
Two revenue lines are on record. Commission from Energy Suppliers are the primary driver. The others are pay-As-You-Use Solar and Battery.
Who are UtilitrackLtd's main competitors?
Direct peers on record are Inspired Energy plc, Utility Bidder, Utility Alliance, Love Energy Savings and Inenco Group. SmartestEnergy is listed as an emerging player. Broad incumbents are EDF Energy (Business), YPO Energy, British Gas Business (Centrica) and Shell Energy (formerly Opus Energy).
Does UtilitrackLtd have an API?
No public API is recorded for UtilitrackLtd.
What industry is UtilitrackLtd in?
UtilitrackLtd's product category is Commercial Energy Brokerage. Its primary akta.pro industry code is EUAGAEAE, Supplier Tendering / RFP Management & Contract Negotiation Services, with a secondary code of EUAGAEAK, Energy Supplier Partner Networks / White-Label Brokerage Programs. Its SIC code is 6221.