What BeyondTV does

BeyondTV (legal name Touchstone 1, formerly Hotel Internet Services) is a privately held hospitality technology provider headquartered in Clearwater, Florida, founded in 2000 and operating for over two decades without disclosed external funding. The company sells an integrated guest entertainment and hotel operations platform — branded SmartRoom — that combines in-room entertainment (TV channels, movies-on-demand, digital radio, streaming apps, and QR-code-based device casting of Netflix, Disney+, Hulu, YouTube, Amazon Prime, and MAX) with operational modules for housekeeping management, emergency messaging, digital signage, guest communication, and PMS integration. Supporting offerings include the FUSION gateway, commercial TVs, satellite TV solutions, structured cabling, bandwidth circuits, and 24x7 support, providing a full-stack sales motion to hospitality properties.

The company serves hotels and resorts as its primary customer segment, with additional verticals in casinos, timeshares, healthcare facilities, and conference spaces, all in the United States. Revenue is generated through subscription licensing of the SmartRoom platform, hardware sales, satellite TV programming, and professional services including installation and ongoing support. Pricing is quote-based with annual billing, and the go-to-market is a direct enterprise field sales motion supported by demo-request forms, case studies, brochures, and a toll-free call infrastructure. The company is bootstrapped, vertically specialized, and has no disclosed institutional investors, parent company, or public listing.

Name

BeyondTV

Legal name

Touchstone 1

Website

https://beyondtv.com

Company type

Private

Founded year

2000

Operating status

Operating

Short description

BeyondTV (legal name Touchstone 1, formerly Hotel Internet Services) provides the SmartRoom hospitality platform — an integrated suite of in-room entertainment, TV casting, digital signage, housekeeping, and emergency messaging — to hotels, resorts, casinos, timeshares, healthcare facilities, and conference spaces in the United States.

Ownership category

akta.pro rank

Product category

Hospitality Technology Software

NAICS

Media Streaming Distribution Services, Social Networks, and Other Media Networks and Content Providers (51621), Satellite Telecommunications (517410)

SIC

Cable & Other Pay Television Services (4841)

akta.pro primary industry

Pay-TV Value-Added Services (DVR, VOD, TV Everywhere, Apps) (MPABAGAG)

akta.pro secondary industry

Set-Top Box, CPE & Home Video Distribution Hardware (STB/Gateways/Remotes) (MPABAGAI)

Keywords

• Hospitality technology platforms
• In-room guest entertainment
• Hotel TV casting solutions
• Hotel housekeeping software
• Hospitality digital signage

Headquarters

HQ city

Clearwater

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Supply Chain, Marketing or Sales, Operations, Infrastructure

Revenue model

1. SmartRoom Platform Subscription: Recurring subscription model for access to the SmartRoom entertainment and operations platform, including software updates, content management, and system support.
2. Hardware and Equipment Sales: Sale of commercial TVs, digital signage displays, and related hardware equipment for hospitality properties.
3. Professional Services: Installation, implementation, and 24x7 support services for hospitality technology solutions.
4. Satellite TV and Content Services: Satellite TV solutions and channel packages for commercial hospitality environments.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

BeyondTV (operating as Touchstone 1, formerly Hotel Internet Services) sells the SmartRoom Guest Entertainment Platform and related modules to hospitality properties. The platform delivers in-room entertainment (TV channels, video-on-demand, digital radio, streaming apps, device casting), digital signage, housekeeping management, and emergency messaging, integrated with the property's Property Management System and paired with commercial TV hardware, satellite TV, and network infrastructure services.

Product overview

BeyondTV operates under the Touchstone 1 brand (formerly Hotel Internet Services) as a hospitality technology provider. The core offering is the Touchstone 1 SmartRoom Guest Entertainment Platform — a unified platform combining in-room entertainment (TV channels, streaming apps, movies-on-demand, digital radio) with hotel operations tools. The platform integrates with Property Management Systems and includes modules for housekeeping management, emergency messaging, digital signage, and guest communication. Key add-on modules include Touchstone 1 TV Casting (device-to-TV streaming), Touchstone 1 Digital Signage Solutions, Touchstone 1 Hotel Housekeeping Software Suite, and Touchstone 1 Hotel Evacuation & Emergency Messaging. Supporting infrastructure services include FUSION Platform (network gateway), Commercial TVs, Satellite TV Solutions, Hotel Security Solutions, 24×7 Support Services, Structured Cabling, and Bandwidth Circuits. The portfolio serves hotels, resorts, casinos, timeshares, healthcare facilities, and conference spaces.

Differentiator

Problem solved

Functional benefit

Brands

• SmartRoom: All-in-one guest entertainment and hotel operations platform offering TV channels, streaming, digital signage, housekeeping management, and emergency messaging.
• TV Casting
• FUSION Platform
• Guestcast

Products and services

• Touchstone 1 SmartRoom Guest Entertainment Platform All-in-one hospitality platform combining guest entertainment (TV channels, streaming apps, movies-on-demand, digital radio, device casting) with hotel operations tools (housekeeping management, emergency messaging, guest communication, digital signage, and PMS integration), sold to hotels, resorts, casinos, timeshares, healthcare facilities, and conference spaces.
• Touchstone 1 TV Casting Guest device casting solution that lets hotel guests stream subscription services (Netflix, Disney+, Hulu, YouTube, Amazon Prime, MAX) from their mobile devices to the in-room TV via QR-code pairing, sold to hospitality properties as an add-on to SmartRoom.
• Touchstone 1 Satellite TV Solutions Satellite television programming and installation services delivered to hospitality properties, providing channel packages for commercial hospitality environments.
• Touchstone 1 Commercial TVs Commercial-grade television hardware solutions sold to hospitality properties for use with the SmartRoom platform and as standalone TV equipment.
• Touchstone 1 FUSION Platform Gateway platform for hospitality network and connectivity, enabling integrated bandwidth management and network infrastructure services for properties.

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature7 records

Scale indicators1 record

Recent moves5 records

Expansion highlights3 records

Emerging players

• Purple: Purple provides guest Wi-Fi, analytics, and engagement platforms for hotels and venues. It overlaps with Touchstone 1 on hospitality connectivity and guest communication/digital signage as an emerging cloud-native competitor.

Direct peers

• Sonifi Solutions: Sonifi is the leading U.S. provider of in-room entertainment, guest casting, and interactive TV solutions for hotels and healthcare facilities. It is the most direct peer to BeyondTV/Touchstone 1 in hospitality guest entertainment and casting.
• GuestTek Interactive Entertainment: GuestTek delivers in-room entertainment, broadband, and casting solutions to hotels, resorts, and conference venues globally. It competes head-to-head with BeyondTV/Touchstone 1 in hospitality entertainment and connectivity.
• Nomadix: Nomadix provides internet gateways, Wi-Fi, and network connectivity services for hotels, MDUs, and hospitality venues. It is closely comparable on the FUSION gateway and bandwidth/network infrastructure side of BeyondTV's portfolio.

Broad incumbents

• Comcast Business: Comcast Business provides connectivity, video, and managed network services to U.S. hotels and hospitality venues. It is a broad incumbent that competes with Touchstone 1 on bandwidth circuits, managed Wi-Fi, and entertainment distribution at larger chain scale.
• DIRECTV Hospitality: DIRECTV for Hospitality is a major U.S. commercial pay-TV provider supplying satellite programming and headend equipment to hotels. It overlaps with Touchstone 1's satellite TV and commercial TV offerings as a larger, incumbent distributor.
• Cisco Systems (Hospitality Networking): Cisco is a dominant enterprise networking vendor with hospitality-specific Wi-Fi, switching, and security solutions. It is comparable on the structured cabling, network infrastructure, and security layers adjacent to BeyondTV's FUSION offering.
• Google Chromecast (Hospitality): Google's Chromecast for hotels/weddings enables guests to cast personal content to TVs in rooms. It is a broad-incumbent alternative to Touchstone 1 TV Casting in the hospitality casting category.

Others

• Cloudbeds: Cloudbeds is a hospitality property management system (PMS) used by hotels, hostels, and timeshares. It is an ecosystem integration counterpart to BeyondTV's PMS-integrated SmartRoom platform rather than a direct entertainment competitor.
• ASSA ABLOY Global Solutions (Hospitality): ASSA ABLOY provides electronic locks, mobile key, and integrated hotel-room technology used alongside in-room entertainment systems. It is an adjacent ecosystem participant that increasingly bundles guest experience capabilities overlapping with BeyondTV.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about BeyondTV