VILLE BAIE COMEAU

What VILLE BAIE COMEAU does

Ville de Baie-Comeau is a municipal government entity headquartered at 19 avenue Marquette in Baie-Comeau, Quebec, serving as the urban centre of MRC Manicouagan on the Côte-Nord region of the North Shore. The city provides a comprehensive portfolio of statutory municipal services to its residents and businesses, including water and wastewater, waste management and recycling, public safety and fire protection, urban planning and permitting, public transit and adapted transport, and cultural and recreational programs. It also directly operates Électricité Baie-Comeau, a municipally-owned electricity distribution utility that generated a $3.3M net profit in 2025, giving it structural control over a core utility revenue stream that most comparable municipalities outsource.

The municipality's digital service stack is built on conventional open-source and SaaS foundations rather than proprietary technology: a WordPress-based public website, a citizen portal (citoyen.ville.baie-comeau.qc.ca) for tax account management, permit requests, payments, and alert subscriptions, the Baie-Comeau mobile application for iOS and Android citizen alerts, the Koha open-source library management system at Bibliothèque Alice-Lane, the ONDAGO third-party tourist map, and the GOnet geographic land information tool. Distribution is omnichannel — physical service counters, the digital portal, automated outbound phone alerts, email newsletter, and social media (Facebook, X/Twitter, Instagram) — with all service delivery confined to the municipal boundary.

Revenue is derived principally from residential and commercial property taxation (with residential rates frozen for 2026), supplemented by electricity distribution receipts, building permits and land transfer duties, transit fares, and provincial/federal government transfers (including a $0.4M subsidy for the Jean-Noël-Tessier Eco-Industrial Park). The 2026 operating budget is $99.1M CAD, down $1.3M from the prior year; FY2025 closed with an $8.3M operating surplus and a cumulative surplus of $17.3M against total municipal debt of $77.2M. Customer segments span families, seniors, youth, local businesses, and visitors, with no revenue generated outside the municipal boundary.

Name

VILLE BAIE COMEAU

Legal name

Ville de Baie-Comeau

Website

https://ville.baie-comeau.qc.ca

Company type

Public

Operating status

Operating

Short description

Ville de Baie-Comeau is a municipal government in Quebec's Côte-Nord region providing statutory municipal services — water, electricity, waste, transit, fire protection, urban planning, and recreation — to the residents, businesses, and visitors of Baie-Comeau and the surrounding MRC Manicouagan area.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Water Supply and Irrigation Systems (221310), Urban Transit Systems (48511), Administrative and Support Services (561), Administration of Environmental Quality Programs (9241)

SIC

Water Supply (4941), Local & Suburban Transit & Interurban Hwy Passenger Trans (4100), Refuse Systems (4953), Sanitary Services (4950)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), Public Works Departments (Streets, Bridges, Stormwater, Fleet, Maintenance) (BPAIALAD), Planning, Zoning, Permitting & Code Enforcement (BPAIACAE), Parks, Recreation & Cultural Services (BPAIACAI), Economic Development & Business Licensing (Local) (BPAIACAN), Urban & Regional Planning (Land Use, Zoning, Master Planning) (BPAIANAD)

Keywords

• Municipal services
• Public utilities
• Urban planning
• Public transit
• Electricity distribution

Headquarters

HQ city

Baie-comeau

HQ country

Canada

HQ region

North America

Offices12 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain, Others

Revenue model

1. Property Tax Revenue: Primary municipal revenue stream from residential and commercial property taxation. The municipality froze residential tax rates for 2026 budget.
2. Electrical Service (Électricité Baie-Comeau): Municipal electricity distribution service generating net profit of $3.3M in 2025 from electricity sales minus purchases and operating expenses
3. Development and Permits: Revenue from building permits, development fees, land transfer duties ($0.9M surplus in 2025 from property mutation duties due to sale of former paper mill to Norderra)
4. Public Transit Fares: Public transit service revenue from approximately 240 daily riders; service costs approximately $500,000 per year

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels8 records

Core offering

Ville de Baie-Comeau is the municipal government administering essential public services for residents and businesses of Baie-Comeau, Quebec. Its core offerings include electricity distribution, water and waste management, public transit, urban planning and permits, fire protection, cultural and recreational facilities, public libraries, and economic development support. The city also operates a citizen portal, mobile application, and digital platforms for service requests, tax payments, and information access.

Product overview

Ville de Baie-Comeau is a municipal government providing a broad portfolio of services to its citizens. Its digital product offerings consist primarily of citizen-facing online services organized around several named platforms: the citizen portal (Portail Citoyen) for alerts and service requests; the Bibliothèque Alice-Lane online catalogue powered by Koha, with an associated digital lending platform (Prêt numérique); the Baie-Comeau mobile application for citizen alerts available on iOS and Android; the ONDAGO interactive tourism map; and the GOnet geographic land information tool. Supporting municipal programs include the sustainable mobility (Mobilité Durable) initiative with its cargo bike lending component, the city's own electricity distribution service (Électricité Baie-Comeau), and urban transport services. These products collectively enable residents and visitors to interact with the municipality, access cultural and recreational resources, and plan travel within Baie-Comeau.

Differentiator

Problem solved

Functional benefit

Products and services

• Citizen Portal (Portail Citoyen) An online citizen portal enabling residents to subscribe to alerts, manage profiles, submit requests and complaints, make payments, and access municipal services digitally.
• Baie-Comeau Mobile Application A mobile application available on iOS and Android for receiving citizen alerts, including emergency notifications and updates about city services, transportation, and community news.
• Électricité Baie-Comeau (Electricity Service) The city's own electricity distribution service, operating a local electrical grid and offering billing, connections, and customer service to residents and businesses.
• Urban Transport and Adapted Transport Service Urban public transit and adapted transport services operating Monday through Saturday from 7:00 to 18:15, with approximately 240 daily riders, operated by Taxi Adapté 2021 since January 2026.
• Bibliothèque Alice-Lane Online Catalogue The online public catalogue for Bibliothèque Alice-Lane, powered by the Koha open-source library management system, providing access to the library's physical and digital collections, new arrivals, account management, and digital resource lending.
• Bibliothèque Alice-Lane Digital Lending A digital lending platform for e-books and audiobooks, integrated with the library catalogue, available to library members for remote access to digital reading content.
• ONDAGO Interactive Tourist Map An interactive digital tourism map application for Baie-Comeau, developed in partnership with ONDAGO, available in app stores and online, offering self-guided tours, points of interest, and trip planning tools for visitors.
• GOnet — Land Information System An online geographic information tool enabling citizens to access data and details about land parcels and territory within the city.
• Prêt de Vélos Cargo (Cargo Bike Lending Program) A seasonal cargo bike lending program offering two electric cargo bike models (Urban Arrow and Yuba) to residents aged 18 and over for two-week periods, promoting sustainable mobility across two city sectors.
• Centre de ski Mont Ti-Basse The city's downhill ski resort featuring multiple runs, a chairlift (recently renovated with new electric motor by the RBQ), a T-Bar lift, and a second mountain, offering skiing and snowboarding facilities.
• Mobilité Durable (Sustainable Mobility Program) A municipal program encompassing cargo bike lending, active transportation videos, podcast episodes, youth outreach, carpooling promotion, and alternative-to-single-occupancy-vehicle campaigns to reduce corporate and collective GHG emissions.

Quantifiable outcome

• 2025 surplus of $8.3M with cumulative surplus of $17.3M
• +3 more outcomes

Named customers3 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Five partnerships are on record, tiered minor, core and major.

• Les Aménagements NordiquesminorImplementation/ SI/ Consulting Partner · 22 June 2026Contracted by the municipality to perform Giant Hogweed (Berce du Caucase) eradication work across various streets in Baie-Comeau starting June 22, 2026. The company is authorized to access private properties for inspections and treatment.
• Taxi Adapté 2021coreChannel Partner/ Reseller/ Distributor · 1 January 2026New public transit service provider for urban and adapted transport since January 1, 2026. The company operates from a local facility in Baie-Comeau with dedicated vehicles and staff, replacing the previous provider.
• Mallette S.E.N.C.R.L.coreImplementation/ SI/ Consulting Partner · 1 January 2025Audit firm responsible for auditing the consolidated financial statements of Ville de Baie-Comeau for fiscal year ending December 31, 2025.
• NousTV Côte-NordminorGTM or Marketing Partner · 1 January 2025Media partnership for live broadcasting of municipal council sessions on the Ville de Baie-Comeau Facebook page every Monday at 7:30 PM.
• NorderramajorStrategic or Co-development Partner · 1 January 2025Industrial company that purchased the former paper mill (old mill) from Ville de Baie-Comeau, contributing $0.9M in additional property mutation duties and representing significant economic development for the region.

Scale indicators14 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Ville de Rimouski: Direct peer: Quebec regional center of comparable size providing similar municipal service portfolio including utilities, transit, urban planning, and economic development on the Lower St. Lawrence.
• Ville de Port-Cartier: Direct peer: smaller North Shore Quebec municipality with industrial base, offering comparable municipal services to a smaller population in the same Côte-Nord region.
• Ville de Sept-Îles: Direct peer: another North Shore (Côte-Nord) Quebec municipality of similar size serving as a regional industrial center with port access and similar municipal service portfolio including water, transit, and economic development.
• Ville de Matane: Direct peer: smaller regional Quebec municipality with similar service scope including urban planning, water, waste management, and recreation on the Lower St. Lawrence.
• Ville d'Alma: Direct peer: regional Quebec municipality of similar scale offering comparable municipal services including water distribution, transit, urban planning, and recreation.

Regional players

• Ville de Gaspé: Regional player: remote Quebec regional municipality with similar tourism and municipal service profile, serving as gateway to a resource-rich region with comparable geographic isolation challenges.
• City of Corner Brook: Regional player: similarly-sized regional municipality in Newfoundland with comparable economic profile (resource-based economy) providing parallel municipal services in a remote Canadian region.
• MRC Manicouagan: Regional player: the regional county municipality that surrounds Baie-Comeau and provides complementary regional planning and land-use governance functions within the same territory.

Broad incumbents

• Ville de Lévis: Broad incumbent: mid-sized Quebec municipality operating a comparable suite of municipal services including water, transit, urban planning, and citizen digital portals.
• Ville de Saguenay: Broad incumbent: a larger Quebec regional municipality offering the same comprehensive municipal services (water, electricity, transit, urban planning) but serving a significantly bigger population in the Saguenay-Lac-Saint-Jean region.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xtwitter.com/VilleBaieComeau
• Facebookfacebook.com/villebaiecomeau
• LinkedInlinkedin.com/company/ville-de-baie-comeau
• Instagraminstagram.com/tourisme_baiecomeau

Revenue estimate

Valuation estimate

Number of profiles

Profiles17 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about VILLE BAIE COMEAU