gemeente Rhenen

What gemeente Rhenen does

Gemeente Rhenen is the municipal government (gemeente) of Rhenen, located in the province of Utrecht, Netherlands. It serves approximately 20,000 inhabitants across three villages — Rhenen, Elst, and Achterberg — through a statutory mandate covering civil registry, identity documents, local taxation (OZB), permits, waste collection, social welfare, youth care, housing allocation, and Wmo care coordination. The organization employs approximately 200 staff and is governed by a municipal council, Mayor Géran Kaai, and four aldermen, currently operating under a 2026-2030 coalition agreement titled 'Bouwen aan een (veer)krachtig Rhenen' formed by SGP, VVD, D66, CDA, and ChristenUnie.

The municipality's service portfolio is delivered through a multi-channel architecture combining a physical service counter (Huis van de Gemeente), phone support ((0317) 681 681), and a digital stack built on TYPO3 CMS with the Djuma/eLoket portal (eloket.rhenen.nl) for online applications and the MijnRhenen citizen portal for case tracking. Distinctive operational elements include direct in-house waste collection (rather than outsourcing), an Afvalwijzer mobile application, and an integrated social-domain offering coordinated via the Sociaal Team and partners including GGD Regio Utrecht, Welzijn Rivierstroom, Mozaïek, CJG Rhenen, and Rhenam Wonen.

Funding flows from municipal taxes (OZB, waste levies, sewer charges), permit and administrative fees (e.g., €73 disabled parking card, €145 medical exam, €364 disabled parking place, €50 housing urgency, €21.80/month Wmo personal contribution), national government allocations (Algemene Uitkering), and regional inter-municipal arrangements — notably the delegation of welfare services to neighboring Gemeente Veenendaal and regional housing allocation via Huiswaarts.nu. Strategic priorities include regional cooperation, sustainability (Duurzaam Rhenen), housing-market support (Starterslening up to €35,000 for first-time buyers), and digital channel-shift of citizen transactions.

Name

gemeente Rhenen

Legal name

Gemeente Rhenen

Website

https://rhenen.nl

Company type

Public

Operating status

Operating

Headcount range

51–100 employees

Short description

Gemeente Rhenen is the municipal government of Rhenen, Netherlands, serving roughly 20,000 residents across Rhenen, Elst, and Achterberg with civil registry, permits, waste collection, social welfare, youth care, housing allocation, and Wmo services delivered through a counter office, digital portals, and a contracted partner network.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Executive and Legislative Offices, Combined (921140), Administration of Housing Programs, Urban Planning, and Community Development (9251), Administration of Housing Programs (92511), Administration of Housing Programs, Urban Planning, and Community Development (925)

SIC

Services-Management Services (8741), Services-Social Services (8300)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

Municipal Tax & Revenue Administration (Local) (BPAIACAD), Local Transportation, Parking & Mobility Administration (BPAIACAM)

Keywords

• Municipal government services
• Civil affairs administration
• Waste collection services
• Social welfare support
• Public permits licensing

Headquarters

HQ city

Rhenen

HQ country

Netherlands

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D

Revenue model

1. Municipal Taxes and Levies: Revenue from local taxes including property taxes (OZB), waste collection fees, and sewer charges. These form the primary municipal revenue stream for funding public services.
2. Permit and Application Fees: Fees collected for processing various municipal applications including gehandicaptenparkeerkaart (€73), parkeerplaats (€364), and woonurgentie (€50). Medical assessments for disability parking cost €145.
3. Waste Collection Services: Municipal waste collection services provided directly, funded through waste collection fees and environmental levies.
4. Administrative Services: Fees for administrative services including passport applications, extracts from civil registry, marriage registration, and various certificates.

Pricing tiers

Go-to-market motion2 records

Distribution channels6 records

Marketing channels6 records

Core offering

Gemeente Rhenen is a Dutch municipal government delivering statutory and discretionary public services to residents of Rhenen, Elst, and Achterberg. Core offerings include civil affairs administration (passports, ID cards, civil registry extracts), municipal waste collection, building and parking permits, social welfare and income support, youth and family care (CJG and Jeugdteam), social housing allocation, the Starterslening homebuyer loan, disabled parking permits, student transport, informal carer support, and community participation programmes.

Product overview

Gemeente Rhenen is a Dutch municipal government providing a broad portfolio of digital and physical citizen services. Its digital product portfolio is centred on the MijnRhenen resident portal and the eLoket (Djuma) digital service desk, through which residents access online application forms. Key service products include the Afval waste collection service, the Centrum voor Jeugd en Gezin (CJG) children and family centre, the Jeugdteam youth assistance team, social housing allocation with housing urgency certificates, the Starterslening first-homebuyer loan, Leerlingenvervoer student transport, disabled parking services, and youth health care. Participation is facilitated through the Praat en Doe Mee platform. The municipality also supports informal carers via the Mantelzorg programme and operates youth work through Mozaïek Welzijn. Services are delivered through a combination of the MijnRhenen online portal, the eLoket form submission system, a physical balie (service counter), and telephone support.

Differentiator

Problem solved

Functional benefit

Products and services

• MijnRhenen Citizen Portal
• Afval (Municipal Waste Collection Service)
• Centrum voor Jeugd en Gezin (CJG Rhenen)
• Jeugdteam Rhenen
• Woonruimte en Sociale Huurwoningen (Social Housing Allocation)
• Gehandicaptenparkeerplaats (Disabled Parking Place)
• Gehandicaptenparkeerkaart (Disabled Parking Card)
• Leerlingenvervoer (Student Transport)
• eLoket / Djuma Online Application Portal
• Praat en Doe Mee (Participation Platform)
• Starterslening (Starter's Loan)
• Jeugdgezondheidszorg (Youth Health Care)
• Mantelzorg (Carer Support)
• Jongerenwerk (Youth Work)

Quantifiable outcome

• Waste collection is performed directly by the municipality rather than outsourced
• +1 more outcomes

Named customers7 records

Segments7 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

20 partnerships are on record, tiered core and minor.

• GGD Regio UtrechtcoreStrategic or Co-development PartnerGGD Regio Utrecht executes Youth Health Services (Jeugdgezondheidszorg) for children aged 0-18 years in Rhenen. Services include developmental monitoring, vaccinations, consultations, and health advice through the municipal health service.
• Centrum voor Jeugd en Gezin (CJG) RhenencoreStrategic or Co-development PartnerCJG Rhenen is a municipal center where parents, caregivers, and professionals can address questions about healthy and safe upbringing of children up to 18 years. It operates under municipal responsibility and coordinates with schools, GPs, and care providers.
• Welzijn RivierstroomcoreStrategic or Co-development PartnerWelzijn Rivierstroom is commissioned by the municipality to organize various activities supporting informal caregivers (mantelzorgers). Services include respite care, caregiver support groups, and welfare programs for the community.
• Rhenam WonencoreStrategic or Co-development PartnerHousing corporation offering rental properties in the municipality of Rhenen and Utrechtse Heuvelrug. Manages social housing distribution and is the primary partner for housing allocation in the region.
• Huiswaarts.nucoreChannel Partner/ Reseller/ DistributorRegional housing allocation system for social rental housing in Rhenen, Veenendaal, Wageningen, Ede, Renswoude, Scherpenzeel, and Barneveld. Mandatory registration for social housing applications.
• Mozaïek JongerenwerkcoreStrategic or Co-development PartnerYouth work organization providing services for young people aged 12-23 in Elst, Achterberg and Rhenen. Offers listening ear, information, questions and advice through dedicated youth workers.
• Zilveren Kruis ZorgkantoorcoreStrategic or Co-development PartnerHealthcare office managing Long-term Care Act (Wlz) arrangements for the Utrecht region. Helps residents arrange care after receiving Wlz indication from CIZ, purchasing care from chosen institutions.
• Formulierenbrigade RhenenminorStrategic or Co-development PartnerExternal organization helping residents with reading, understanding, or completing official letters and forms from the municipality or other government agencies. Free assistance service.
• Jeugdstem/Adviespunt ZorgbelangminorStrategic or Co-development PartnerIndependent foundation providing trusted persons in youth care. Offers information, advice, support for complaints, and rights information for children, youth, and adults involved with youth care services.
• MEE Utrecht, Gooi & VechtminorStrategic or Co-development PartnerOrganization providing client support for residents needing assistance navigating care and support services. Offers free independent client support as alternative to Jeugdstem.
• Centrum Indicatiestelling Zorg (CIZ)coreStrategic or Co-development PartnerNational organization determining care indications for Long-term Care Act (Wlz). Residents apply for Wlz care indications through CIZ which assesses required care.
• ZAAP (Zwerfafvalrapers)minorStrategic or Co-development PartnerVolunteer group helping keep the municipality clean by collecting litter. Example of community-based environmental partnership.
• Stichting Kinderopvang Rhenen, Fris Kinderopvang, Elorah Achterberg, BijdeHandjes De Spijlen ElstcoreStrategic or Co-development PartnerContracted childcare organizations providing Voor- en Vroegschoolse Educatie (VVE) for children with developmental support needs. Children can access 16 hours weekly with VVE referral.
• Actief Huiszorg, Axxicom, Opella, RST Zorgverleners, TzorgcoreStrategic or Co-development PartnerContracted home support providers delivering Huishoudelijke ondersteuning (household support) under Wmo. Residents with indication can choose from these contracted providers.
• Kersten, MedipointcoreStrategic or Co-development PartnerContracted providers of assistive devices (Hulpmiddelen) under Wmo. Residents with indication can choose from these providers for mobility and other aids.
• Adviesraad Sociaal Domein RhenenminorStrategic or Co-development PartnerMunicipal advisory council for Social Domain matters. Provides advice on social support policies and services for residents.
• Gemeente VeenendaalcoreStrategic or Co-development PartnerNeighboring municipality executing welfare services for Rhenen residents including Bijstandsuitkering, Bijzondere bijstand, Uitkeringen voor zelfstandigen, and Individuele inkomenstoeslag.
• Hulpmaatje RhenenminorStrategic or Co-development PartnerLocal organization operating Noodfonds Rhenen (Emergency Fund) providing material assistance to residents in acute need, and Formulierenbrigade for form assistance.
• Voedselbank Neder-Veluwe e.o.minorStrategic or Co-development PartnerFood bank providing food packages to residents who cannot afford basic necessities. Referral point for residents in financial crisis.
• Doorstroompunt/VSV ValleiminorStrategic or Co-development PartnerRegional organization supporting young people aged 18-23 who leave education without qualifications. Provides transition support and counseling.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Gemeente Wageningen: Food Valley regional peer with comparable population scale and a similar digital-service portal model; comparable in operating model and statutory mandate despite a more university-driven economic base.
• Gemeente Utrechtse Heuvelrug: Adjacent municipality sharing the Rhenam Wonen housing corporation service area; highly comparable small-municipality profile with the same Wmo/Jeugdwet/Parkstad-region statutory obligations and service-delivery model.
• Gemeente Veenendaal: Neighboring Dutch municipality in the Utrecht province that executes welfare services (bijstand, bijzondere bijstand, Bbz, inkomenstoeslag) on behalf of Gemeente Rhenen — directly comparable in scale, mandate and statutory task set, with operational interlock.

Broad incumbents

• Vereniging van Nederlandse Gemeenten (VNG): National association representing all Dutch municipalities; not a competitor but the umbrella organization that defines common policy frameworks, IT-standards (KING/SIGMA) and lobbying positions for gemeenten including Rhenen.

Regional players

• Gemeente Renswoude: Small neighboring municipality in the Huiswaarts.nu regional housing allocation system and adjacent Food Valley service geography — comparable in scale, mandate and reliance on shared service partnerships.
• Gemeente Scherpenzeel: Very small adjacent Dutch municipality participating in the same Huiswaarts.nu regional housing pool — an especially tight comparator on operating scale, tax base, and statutory service delivery for a sub-20,000-inhabitants gemeente.
• Gemeente Ede: Larger Food Valley neighbor and member of the Huiswaarts.nu regional housing allocation system that Rhenen participates in; offers the same local-government service stack at greater scale and is a useful comparator for capacity and digital maturity.
• Gemeente Barneveld: Another Food Valley / Huiswaarts.nu partner municipality with a comparable rural-and-village service geography, useful for benchmarking inter-municipal welfare execution and digital service delivery.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/Gemeente_Rhenen
• YouTubeyoutube.com/user/gemeenterhenen
• Facebookfacebook.com/GemeenteRhenen
• LinkedInlinkedin.com/company/gemeente-rhenen
• Instagraminstagram.com/gemeenterhenen

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about gemeente Rhenen