Pt. Remala Abadi
PT. Remala Abadi Tbk is a publicly listed Indonesian ISP (founded 2004) providing broadband internet, fiber, managed services, and colocation to enterprise, SME, government, and residential customers across the JABODETABEK region.
- Company typePublic
- Founded2004
- HeadquartersJakarta Pusat, Indonesia
- Headcount1,001–5,000
- GTM typeB2B and B2C
- OfferingServices
What Pt. Remala Abadi does
PT. Remala Abadi Tbk is a publicly listed Indonesian Internet Service Provider founded in 2004 and headquartered in South Jakarta. The company delivers broadband internet, local link connectivity, fiber optic business-to-business connectivity, managed services (IP camera, VOIP, WiFi, LAN), and server colocation to enterprise, SME, SOHO, government, and residential customers across the JABODETABEK region (Jakarta, Bogor, Depok, Tangerang, Bekasi). Its infrastructure footprint includes 10,981 km of fiber optic network and 169 Points of Presence, with stated connectivity to more than 70% of datacenters in the region and a customer base exceeding 25,000 corporate and residential accounts. The company operates through two sub-brands, Nethome (residential broadband) and Tachyon (business connectivity), and a group structure of five wholly-owned subsidiaries spanning IT services, fiber media, fiber networks, cyber services, and application solutions.
Revenue is generated primarily through recurring subscriptions on broadband internet, managed services, and colocation, supplemented by one-time fiber optic installation fees and add-on digital services (cloud, VPN, IoT, CCTV, IP domain, IP public, email). Go-to-market combines direct enterprise field sales, an ISP channel partner program, and event-driven engagement (e.g., Indonesia Digital Meetup at SMESCO Indonesia). The company has accumulated six ISO certifications (9001:2015, 14001:2015, 27001:2022, 37001:2016, 45001:2018, 20000-1:2018) plus an Integrated Management System certification, providing a compliance posture positioned for government and large-enterprise tenders. Named customers include Alfamart, Plaza Auto, BSI Group, BPK Penabur, DKI Jakarta, Hutama Karya, Icon Media, Fajar Mitra Indah, Universitas Budi Luhur, Universitas Prasetya Mulya, and RSUD Kabupaten Bekasi, with the BSI Group relationship dating to 2014. The company is led by CEO Richard Kartawijaya and has stated intent to expand service coverage beyond JABODETABEK into Java and surrounding areas.
Pt. Remala Abadi firmographics
Firmographics- Name
- Pt. Remala Abadi
- Legal name
- PT. Remala Abadi Tbk
- Website
- https://remala.id
- Company type
- Public
- Founded year
- 2004
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- PT. Remala Abadi Tbk is a publicly listed Indonesian ISP (founded 2004) providing broadband internet, fiber, managed services, and colocation to enterprise, SME, government, and residential customers across the JABODETABEK region.
- Ownership category
- akta.pro rank
Pt. Remala Abadi industry classification
Industry- Product category
- Internet Service Provider
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
- SIC
- Communications Services, Nec (4899), Services-Telephone Interconnect Systems (7385)
- akta.pro primary industry
- Business/Enterprise ISPs (Dedicated Internet Access) (HDAIADAB)
- akta.pro secondary industries
- Multi-Site Enterprise Connectivity Bundles (Hybrid WAN/MPLS+Internet) (HDAIAFAL), Wholesale ISPs & Bandwidth Resellers (Bulk Transit/Last-Mile) (HDAIADAC), VoIP Access & ITSP Services (HDAIAHAD), Fiber ISPs (FTTH/FTTP Retail Providers) (HDAIADAE)
Keywords
Where Pt. Remala Abadi is headquartered
LocationHeadquarters
- HQ city
- Jakarta Pusat
- HQ country
- Indonesia
- HQ region
- Asia
Offices1 record
Markets served
Pt. Remala Abadi business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Infrastructure, Technology or R&D, Personnel, Operations, Marketing or Sales
Revenue model
- Internet Service Provision: Recurring subscription revenue from providing broadband internet services to business customers (enterprises, SMEs, SOHOs, government, and residential complexes). Services include dedicated internet access and local link connectivity with ongoing monthly/annual billing.
- Managed Services: Recurring revenue from managed services including IP camera setup, VOIP configuration, WiFi device management, and IT service management for business customers.
- Server Collocation: Revenue from providing server colocation services, hosting customer IT infrastructure in company data centers.
- Fiber Optic Installation: One-time installation and setup fees for fiber optic business-to-business connectivity and infrastructure deployment.
- Digital Services (Cloud, VPN, IoT, CCTV, IP Solutions): Additional service revenue from cloud, VPN, IoT, CCTV, IP domain, IP public, and email solutions bundled with or sold separately to existing and new customers.
Go-to-market motion3 records
Distribution channels3 records
Marketing channels6 records
Pt. Remala Abadi product offering
Product offeringCore offering
PT. Remala Abadi is an Indonesian internet service provider that delivers fiber-based broadband connectivity, local link services, server collocation, managed network services, cloud connectivity, VPN, IoT, CCTV, and email solutions. It operates a 10,981 km fiber network with 169 points of presence, serving enterprise, SME, SOHO, government, education, and residential customers through its dedicated sub-brands Nethome (residential complexes) and Tachyon (business).
Product overview
PT. Remala Abadi is an Internet Service Provider (ISP) founded in 2004, offering a portfolio of connectivity and managed services. The company operates two sub-brands: Nethome (home broadband) and Tachyon (business solutions). Core services include Internet Broadband, Local Link connectivity, Server Collocation, and Fiber Optic Business to Business installation. Additional offerings encompass Cloud, VPN, IoT, CCTV, IP Domain, IP Public, Email Solution, and Managed Services (covering IP CAM, VOIP, and WiFi Device configuration). The company serves the JABODETABEK area primarily, with coverage exceeding 70% of datacenters and connecting over 25,000 companies and residences.
Differentiator
Problem solved
Functional benefit
Brands
- Nethome: Home internet service brand operated by Remala Abadi Group
- Tachyon
Products and services
- Nethome Residential broadband internet service delivered as a bulk solution for housing complexes and apartments, providing centralized high-speed connectivity to residents under the Nethome sub-brand.
- Tachyon Business connectivity solutions sub-brand providing enterprise-grade internet, managed services, and dedicated network offerings for SMEs, SOHO, large enterprises, and institutional customers.
- Fiber Optic B2B Services Dedicated fiber optic connectivity services for business customers, providing high-capacity point-to-point and point-to-multipoint links across the company's owned 10,981 km fiber network.
- Local Link LAN and last-mile local network connectivity service enabling customers to connect offices, buildings, and sites within metropolitan areas.
- Server Collocation Data center collocation service allowing customers to house servers and IT equipment in PT. Remala Abadi's facilities, with connectivity to its fiber network.
- Managed Services Outsourced management of customer networks and IT infrastructure, providing proactive monitoring, operations, and support.
- Cloud Services Cloud connectivity and cloud-based services enabling customers to access and integrate with public and private cloud platforms over PT. Remala Abadi's network.
Quantifiable outcome
- Connected to more than 70% of datacenters in the Jabodetabek region
- +3 more outcomes
Companies that use Pt. Remala Abadi
Customer profileNamed customers11 records
Segments6 records
Ideal customer profiles2 records
Pt. Remala Abadi technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature8 records
Pt. Remala Abadi partnerships and signals
Strategic signalPartnerships
Ten partnerships are on record, tiered core and minor.
- Juniper NetworkscoreEnterprise networking equipment vendor providing routing, switching, and security solutions for PT. Remala Abadi's network infrastructure.
- MikrotikcoreCore networking technology partner providing routers, switches, and wireless equipment widely used in network infrastructure deployment.
- PT AII (PT Akselerasi Informasi Indonesia)coreSubsidiary company within Remala Abadi Group operating as an ISP channel partner, expanding service coverage and offerings.
- PT FMI (PT Fiber Media Indonesia)coreSubsidiary focused on fiber media infrastructure and services, expanding fiber optic connectivity offerings within the group.
- PT JFI (PT Jaringan Fiber Indonesia)coreSubsidiary company operating in the fiber network segment, part of Remala Abadi Group's channel partner ecosystem.
- PT PCCI (PT PC 24 Cyber Indonesia)coreSubsidiary company within the group providing cyber-related services and solutions.
- PT SAAS (PT Solusi Aplikasi Andalan Semesta)coreSubsidiary company providing application solutions and services, expanding the group's digital service offerings.
- SMESCO IndonesiaminorStrategic partnership at the Indonesia Digital Meetup event where PT. Remala Abadi served as the sole internet provider and conducted product presentations, with opportunities for UMKM partners to join the ISP business network.
- SucofindocoreCertification body providing ISO audits and certifications (ISO 9001, 14001, 27001, 37001, 45001, and Integrated Management System) for quality, environmental, information security, anti-bribery, and occupational health and safety management systems.
- ACS IndonesiacoreCertification body that awarded PT. Remala Abadi with ISO 20000-1:2018 certification for IT Service Management, validating the company's structured and standardized information technology service management system.
Scale indicators6 records
Recent moves6 records
Expansion highlights6 records
Pt. Remala Abadi competitors and assessment
Company assessmentRegional players
- Icon+ (PT Indonesia Comnets Plus): Subsidiary of PT PLN providing fiber optic and telecommunications services leveraging PLN's electrical infrastructure across Indonesia. Comparable fiber ISP enterprise services but backed by national utility infrastructure.
Direct peers
- First Media (PT Link Net): Indonesian fixed broadband and cable TV operator owned by Lippo Group, serving enterprise and residential customers in major Indonesian cities. Comparable B2B and B2C ISP service portfolio targeting Jabodetabek market.
- Lintasarta: Indonesian data communications and ICT services provider serving enterprise and government customers across Indonesia. Comparable enterprise connectivity, managed services, and data center offerings targeting B2B segment.
- MyRepublic Indonesia: Singapore-origin fiber broadband provider expanding across Indonesia, focusing on residential and SME segments. Comparable fiber ISP offering with focus on Indonesian market and overlapping customer segments.
- Biznet: Indonesian ISP operating extensive fiber networks across Java, Bali, and Sumatra, serving enterprise and residential customers. Direct competitor to PT. Remala Abadi in Jabodetabek enterprise connectivity with overlapping business model and target customers.
- Moratel (PT Mora Telematika Indonesia): Indonesian telecommunications and fiber network operator providing connectivity, data center, and managed services to enterprise customers. Comparable fiber infrastructure and B2B connectivity business model.
Broad incumbents
- Indosat Ooredoo Hutchison: Major Indonesian telecommunications operator providing fixed and mobile connectivity plus enterprise ICT services. Broader incumbent with overlapping enterprise connectivity offerings as part of larger portfolio.
- XL Axiata: Major Indonesian telecommunications operator expanding into fixed fiber broadband through XL Satu and Biznet partnerships. Larger incumbent with overlapping enterprise and consumer connectivity offerings.
- PT Telkom Indonesia: Indonesia's largest telecommunications company and dominant fixed broadband provider. Overlaps with Remala Abadi in enterprise connectivity and B2B services but operates as the market-dominant incumbent with vastly broader scale and product portfolio.
Emerging players
- CBN (PT Cyberindo Aditama): Indonesian internet service provider and data center operator serving Jabodetabek with fiber connectivity and colocation services. Comparable ISP and colocation focus, though smaller scale than Remala Abadi.
Market position
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Pt. Remala Abadi social profiles
Digital presencePt. Remala Abadi compliance and trust
Trust signalCompliance6 records
Pt. Remala Abadi financial estimates
Financial estimateRevenue estimate
Valuation estimate
Pt. Remala Abadi leadership team
Management profileNumber of profiles
Profiles1 record
Pt. Remala Abadi subsidiaries and ownership
Company hierarchySubsidiaries5 records
Pt. Remala Abadi funding detail
Funding detailFunding overview
Funding rounds1 record
Investors3 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Pt. Remala Abadi M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Pt. Remala Abadi
What does Pt. Remala Abadi do?
PT. Remala Abadi is an Indonesian internet service provider that delivers fiber-based broadband connectivity, local link services, server collocation, managed network services, cloud connectivity, VPN, IoT, CCTV, and email solutions. It operates a 10,981 km fiber network with 169 points of presence, serving enterprise, SME, SOHO, government, education, and residential customers through its dedicated sub-brands Nethome (residential complexes) and Tachyon (business).
Is Pt. Remala Abadi a public or private company?
Pt. Remala Abadi is a public company. It is classified as public and is currently operating.
When was Pt. Remala Abadi founded?
Pt. Remala Abadi was founded in 2004. It employs 1,001 to 5,000 people.
Where is Pt. Remala Abadi based?
Pt. Remala Abadi is headquartered in Jakarta Pusat, Indonesia, in the Asia region.
How does Pt. Remala Abadi make money?
Five revenue lines are on record. Internet Service Provision is the primary driver. The others are managed Services, server Collocation, fiber Optic Installation and digital Services (Cloud, VPN, IoT, CCTV, IP Solutions).
Who are Pt. Remala Abadi's main competitors?
Icon+ (PT Indonesia Comnets Plus) is listed as a regional player. Direct peers are First Media (PT Link Net), Lintasarta, MyRepublic Indonesia, Biznet and Moratel (PT Mora Telematika Indonesia). Broad incumbents are Indosat Ooredoo Hutchison, XL Axiata and PT Telkom Indonesia. CBN (PT Cyberindo Aditama) is listed as an emerging player.
Does Pt. Remala Abadi have an API?
No public API is recorded for Pt. Remala Abadi.
What industry is Pt. Remala Abadi in?
Pt. Remala Abadi's product category is Internet Service Provider. Its primary akta.pro industry code is HDAIADAB, Business/Enterprise ISPs (Dedicated Internet Access), with a secondary code of HDAIAFAL, Multi-Site Enterprise Connectivity Bundles (Hybrid WAN/MPLS+Internet). Its NAICS code is 5182 and its SIC code is 4899.