West end fire company no 3

What West end fire company no 3 does

West End Fire Company No. 3 (Station 67) is a private, non-profit volunteer/paid combination fire and emergency medical services (EMS) department headquartered at 801 West Bridge St., Phoenixville, Chester County, Pennsylvania. The organization provides 24/7 fire suppression, rescue, and emergency medical response — including both Basic Life Support (BLS) and Advanced Life Support (ALS) ambulance services — dispatched through the Chester County 911 system for the Phoenixville community and surrounding Chester County. In addition to emergency response, the department runs community safety programs such as CPR and Stop the Bleed training, and supports a Field Training Officer (FTO) program developed in 2023 to formalize paramedic mentorship and provider development. A formal paramedic training pipeline is maintained through a partnership with Lehigh Valley EMI.

The organization's revenue model is hybrid and community-funded. It bills insurance for ambulance services and operates a two-tier EMS Subscription Membership Program (Standard members receive 50% off out-of-pocket balances, Senior members aged 65+ receive 65% off) to mitigate deductibles and co-pays not covered by insurance. Tax funding from Chester County and local municipalities is explicitly described as covering only a small percentage of operational costs, with the balance raised through annual membership drives and fundraising. Marketing and member acquisition are community-led, relying on the departmental website (westend67.com), social media, community events, and direct outreach. Operational scale is modest: 1,942 incidents in 2024, 1,765 in 2025, and 843 in the first half of 2026, with leadership comprising Chief Evan Taylor, Captain Stacy Steinmetz, and President Tom Fortmann.

Name

West end fire company no 3

Legal name

West End Fire Company

Website

https://westend67.com

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

11–50 employees

Short description

West End Fire Company No. 3 is a non-profit volunteer/paid combination fire and EMS department providing 24/7 fire suppression, BLS and ALS ambulance services, and community safety training to Phoenixville and surrounding Chester County, Pennsylvania.

Ownership category

akta.pro rank

Product category

Fire and Emergency Medical Services

NAICS

Fire Protection (922160), Ambulance Services (62191)

akta.pro primary industry

Fire & Rescue Services (Fire Suppression, Rescue) (BPAIAGAB)

akta.pro secondary industry

Community Safety Administration (Fire/EMS, Emergency Management) (BPAIACAL)

Keywords

• Fire suppression services
• Emergency medical services
• Ambulance transport
• Community safety training
• Volunteer fire department

Headquarters

HQ city

Phoenixville

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Others

Revenue model

1. EMS Service Billing: The department bills insurance for ambulance services rendered. When insurance does not cover 100% of the bill, leaving out-of-pocket balances from deductibles and co-pays, membership benefits help offset these costs.
2. Subscription Membership Program: Annual subscription membership program offering 50% savings on out-of-pocket balances for standard members and 65% savings for senior members (age 65+) on any uncovered EMS service costs.
3. Tax Funding: Partial tax funding from Chester County and local municipalities that offsets a small percentage of operational costs.
4. Fundraising: Annual membership drives and other fundraising efforts throughout the year to support operational expenses.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

West End Fire Company #3 (Station 67) is a volunteer/paid combination fire and EMS department providing fire suppression, rescue operations, and ambulance-based Basic Life Support (BLS) and Advanced Life Support (ALS) response to Phoenixville and surrounding Chester County, PA. The organization also operates an annual subscription membership program that offsets residents' out-of-pocket EMS costs (50% savings for Standard members, 65% for Senior members age 65+), and delivers community safety training such as CPR and Stop the Bleed.

Product overview

West End Fire Company #3 is a fire department and EMS organization providing emergency fire response, ambulance services (BLS and ALS), and community safety training. The organization operates a two-tier EMS membership subscription program (Standard and Senior) that helps residents reduce out-of-pocket costs after insurance. Their core services include emergency fire suppression, rescue operations, and emergency medical services, supplemented by community training programs such as CPR and Stop the Bleed courses.

Differentiator

Problem solved

Functional benefit

Products and services

• Emergency Fire Response Services

Quantifiable outcome

• 1942 incidents responded to in 2024
• +2 more outcomes

Named customers1 record

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Four partnerships are on record, tiered core and minor.

• Lehigh Valley EMIcoreStrategic or Co-development PartnerParamedic training program provider. FF/EMT Ethan Crovetti participates in the 12-month intensive Lehigh Valley EMI Paramedic Program for advanced EMS career development.
• Paoli MedicalminorStrategic or Co-development PartnerLevel II Trauma Center that received and treated injured EMT Dan Shedal following an on-duty incident. Provides emergency medical facility for critical patient transport.
• Thomas Jefferson University HospitalminorStrategic or Co-development PartnerSpecialized care facility in Philadelphia where Dan Shedal was transported for higher level of care following initial treatment at Paoli Medical Level II Trauma Center.
• Regional and County Emergency Response AgenciesminorStrategic or Co-development PartnerRegional and county agencies that provided support to West End Fire Company following the critical injury to FF/EMT Dan Shedal, working to ensure resources were available.

Scale indicators5 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Kimberton Fire Company: Volunteer/combination fire and EMS company serving Kimberton in northern Chester County, PA. Directly comparable as a peer volunteer fire company in the same county providing fire suppression and EMS response.
• Keystone Valley Fire Department: Combination fire and EMS department serving southern Chester County communities. Comparable as a small Chester County volunteer/combination fire and EMS provider with similar funding model and service area profile.
• East Brandywine Fire Company: Volunteer fire and EMS provider in East Brandywine Township, Chester County, PA. Directly comparable as a peer combination fire/EMS company in the same county with similar community-driven funding model.
• Lionville Fire Company: Volunteer fire and EMS company in Uwchlan Township, Chester County, PA. Closely comparable as a peer volunteer fire company providing combination fire/EMS with subscription-style community funding.
• West Whiteland Fire Department: Fire and EMS provider serving West Whiteland Township in Chester County, PA. Direct peer as a local combination fire/EMS service in the same county with overlapping dispatch and response territory.

Broad incumbents

• American Medical Response (AMR): One of the largest private ambulance and EMS providers in the United States. Comparable as a broad incumbent offering ALS/BLS ambulance transport and subscription programs at much larger scale across many states.
• Acadian Ambulance Service: Large private EMS and ambulance provider operating across the southern U.S. Comparable as a broad incumbent offering BLS/ALS ambulance service, subscription programs, and community paramedicine.

Regional players

• Wagontown Fire Company: Volunteer fire and EMS company in West Caln Township, Chester County, PA. Comparable as a regional peer volunteer fire/EMS organization with similar combination staffing model.
• Honey Brook Fire Company: Volunteer fire and EMS company in Honey Brook, Chester County, PA. Comparable as a regional peer volunteer fire/EMS organization in the same county.
• Goodwill Fire Company (West Chester): Volunteer fire and EMS company serving the West Chester area in Chester County, PA. Comparable as a regional peer volunteer fire/EMS organization operating in an adjacent municipality.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/west-end-fire-company-no-3-of-phoenixville

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about West end fire company no 3