What Pasona HR Solution does

Pasona HR Solution Inc. (株式会社パソナHRソリューション) is a Japanese HR services corporation and wholly-owned subsidiary of Pasona Group (株式会社パソナグループ), originally established in August 2015 as Benefit One Payroll Co., Ltd. and rebranded under its current name in April 2020. The company operates a three-pillar service portfolio covering (i) HR business process outsourcing (人事BPO) for payroll calculation, social insurance procedures, attendance management, and labor administration; (ii) corporate education and training (教育・研修), delivered through hierarchy-based programs, open seminars, e-learning, and flagship executive leadership development programs including LAP and LAP for Women; and (iii) talent management system implementation and operational support (タレントマネジメント導入支援) for platforms including SAP SuccessFactors, Talent Palette, Kaonavi, and HRBrain.

The underlying technology stack centers on OBC Bugyo Cloud as the BPO system foundation (operated on Microsoft Azure), supplemented by the company's proprietary HR Cloud Integration Service that uses Mitani Sangyo's Chalaza no-code tool to synchronize data between disparate HR cloud platforms such as 奉行クラウド×カオナビ and 奉行クラウド×SmartHR, configurable via Excel by HR staff without programming. A proprietary Pasona HR Solution Oral Proficiency Assessment Scale supports business Japanese training delivery. Service delivery is supported by a network of seven BPO centers and training venues across Tokyo (headquarters at PASONA SQUARE in Minami-Aoyama), Osaka, Okayama, Awaji, Nagoya, and Shizuoka, plus a workforce of 600+ affiliated instructors.

Revenue is generated through a mix of recurring BPO service fees (subscription-style, typically ¥600,000-¥1,300,000/month per client depending on employee count and scope), per-program training fees (new employee training from ¥280,000/day; e-learning at ¥4,200/ID for 3-month access), and professional services fees for HR tech implementation and consulting projects. The customer base spans enterprise and mid-market Japanese companies across diverse industries including retail, pharmaceuticals, manufacturing, banking, ICT, financial exchange, hospitality, and airport operations; the company cites 8,000+ training customers and 50+ completed Talent Management implementations. Go-to-market is sales-led via direct enterprise sales, dedicated phone lines, consultation-driven proposals, content marketing (downloadable catalogs, white papers, case studies), webinars, and inbound leads from the parent Pasona Group network. The company holds OBC ALLIANCE PARTNERSHIP GOLD status, consecutive OBC Partner Awards from 2022-2026, Privacy Mark certification, and ISO 14001:2015 certification (obtained May 2026).

Name

Pasona HR Solution

Legal name

株式会社パソナHRソリューション

Website

https://pasona-hrs.co.jp

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

1–10 employees

Short description

Pasona HR Solution, a wholly-owned subsidiary of Pasona Group, provides HR BPO, corporate training, and talent management system implementation support to enterprise and mid-market companies across Japan, delivered through seven BPO centers and a 600+ instructor network.

Ownership category

akta.pro rank

Product category

HR Outsourcing & Corporate Training Services

NAICS

Human Resources Consulting Services (541612), Computer Systems Design and Related Services (5415), Office Administrative Services (561110)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Processing & Data Preparation (7374), Services-Computer Programming Services (7371)

akta.pro primary industry

Comprehensive HRO (Multi-Process HR Outsourcing) (BPACAKAA)

akta.pro secondary industries

HR Operations Administration (HRIS Admin, Records, Employee Data Mgmt) (BPACAKAC), HRIS/HCM Implementation Services (BPAEAGAE), HRIS, Payroll & HR Operations Systems Training (EDABAIAI)

Keywords

• HR business process outsourcing
• Corporate training programs
• Payroll calculation services
• Talent management implementation
• HR cloud integration

Headquarters

HQ city

Tokyo

HQ country

Japan

HQ region

Asia

Offices6 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. 人事BPO (HR BPO): Outsourcing service for payroll calculation, social insurance procedures, attendance management, and HR administration. Revenue is generated through recurring service fees, typically charged on a per-employee or fixed monthly basis. Implementation projects (e.g., with OBC奉行) are billed separately, with example fees ranging from ¥600,000 to ¥1,300,000 per month depending on company size and scope.
2. 教育・研修 (Education & Training): Customized training programs and open seminars offered to corporate clients. Revenue comes from per-program fees (e.g., new employee training from ¥280,000/day, open seminars from ¥24,000/person/day, e-learning from ¥4,200/ID for 3-month access) and annual contracts for training program packages.
3. HRテック導入支援 (HR Tech Implementation Support): Implementation and operational support services for talent management systems (SAP SuccessFactors, タレントパレット, カオナビ, HRBrain). Revenue generated through consulting and implementation project fees plus ongoing support contracts.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Pasona HR Solution provides three integrated HR service lines to enterprises in Japan: (1) HR BPO outsourcing covering payroll calculation, social insurance procedures, attendance management, and labor administration, including modular 'À la carte' services built on the Bugyo Cloud platform; (2) corporate training programs including hierarchy-based, theme-based, and open seminar courses, plus flagship executive leadership development programs (LAP and LAP for Women), delivered by 600+ instructors to 8,000+ client companies; and (3) talent management system implementation and operational support for SAP SuccessFactors, Talent Palette, Kaonavi, and HRBrain, including HR cloud integration via the no-code Chalaza tool. Services are delivered through seven BPO centers and training venues across Japan.

Product overview

Pasona HR Solution offers a three-pillar HR service portfolio: (1) HR BPO covering payroll calculation, labor procedures, and Bugyo Cloud integration with modular 'アラカルト' service; (2) Education/Training with 8,000+ client companies, 600+ instructors, featuring hierarchy-based programs, open courses, and flagship LAP leadership programs; and (3) Talent Management implementing/supporting SAP SuccessFactors, タレントパレット (No.1 market share), カオナビ, and HRBrain. The company also provides HR Cloud Integration Service using Chalaza no-code tool to connect multiple HR systems. Services are delivered through BPO centers in Tokyo, Osaka, Okayama, Awaji, Nagoya, and Shizuoka.

Differentiator

Problem solved

Functional benefit

Products and services

• HR BPO Service (人事BPO) Outsourced HR operations service covering payroll calculation, social insurance procedures, attendance management, and labor-related administrative tasks. Specialized teams support visualization, standardization, and automation of HR processes for enterprises.
• À la carte HR Labor BPO Service for Bugyo (アラカルト人事労務BPOサービス for 奉行)

Named customers27 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

AI capability2 records

Feature3 records

Partnerships

Seven partnerships are on record, tiered core and flagship.

• 株式会社オービックビジネスコンサルタント (OBC)coreTechnology or IntegrationOBC is the developer of the 奉行 cloud HR/ERP platform. Pasona HR Solution is an OBC ALLIANCE PARTNERSHIP GOLD (奉行認定パートナー ゴールド) and has won multiple OBC Partner Awards (New Value Award 2022-2023, Specialist Award 2024-2025, Implementation Award 2025-2026). They implement 奉行 cloud as the core system for HR BPO services and recommend it to clients seeking HR digitalization.
• 三谷産業株式会社 (Mitani Sangyo)coreTechnology or IntegrationPasona HR Solution partners with 三谷産業 to leverage their no-code cloud integration tool 'Chalaza (カラザ)' for the HR Cloud Integration Service. This enables seamless data synchronization between different HR cloud platforms (e.g., 奉行×カオナビ, 奉行×SmartHR) without programming, using an Excel-based setup tool.
• SAP Japan (SAP SuccessFactors)coreTechnology or IntegrationSAP SuccessFactors is a global talent management platform with 10,000+ global users and ~1,800 Japanese users. Pasona HR Solution is an authorized implementation partner providing system setup, configuration, data migration, admin training, and ongoing operational support. They have 50+ domestic implementation cases.
• 株式会社パソナグループ (Pasona Group)flagshipStrategic or Co-development PartnerPasona Group is the parent company and sole shareholder of Pasona HR Solution. The company leverages the Pasona Group brand, corporate network, and integrated HR services portfolio. Celebrating 50th anniversary in 2025, Pasona Group provides cross-selling opportunities, brand credibility, and operational infrastructure (PASONA SQUARE HQ).
• 株式会社.plus (Talent Palette)coreTechnology or IntegrationTalent Palette is the No.1 revenue-share talent management system for large/mid-market enterprises in Japan per ITR Market View 2025. Pasona HR Solution is a certified implementation partner, leveraging 50+ implementations to introduce the platform's comprehensive HR features including skill management, career development, and people analytics.
• 株式会社カオナビ (KaoNavi)coreTechnology or IntegrationKaoNavi is a talent management system with 7,000+ user community members and 400+ templates. Pasona HR Solution offers BPO integration with KaoNavi, enabling salary/bonus data synchronization for use in career simulation and talent mapping.
• HRBrain株式会社 (HRBrain)coreTechnology or IntegrationHRBrain is a cloud-based talent management system recognized as No.1 in customer satisfaction per ITreview 2025 Winter. Pasona HR Solution is a certified implementation partner offering system setup, database design, evaluation sheet configuration, and ongoing support services.

Scale indicators8 records

Recent moves10 records

Expansion highlights6 records

Direct peers

• Kaonavi (KaoNavi Inc.): Talent management system with 7,000+ user community and 400+ templates. Pasona HR Solution serves as a BPO/integration partner while also reselling/complementing the platform — a hybrid partner-competitor relationship.
• SmartHR: Cloud-native HR and payroll platform in Japan. Pasona HR Solution integrates with SmartHR via Chalaza, but SmartHR is also a competing HR cloud platform competing for enterprise HR BPO and HR tech implementation spend.
• Money Forward HR Cloud: Cloud HR/payroll platform from Money Forward, with growing enterprise HR BPO and integration capabilities. Competes for the same Japanese enterprise HR digitalization budget.
• freee HR: Cloud HR/payroll offering from freee K.K. targeting Japanese SMB and mid-market. Competes for the same HR cloud + payroll BPO customer wallet, particularly among mid-market enterprises.
• HRBrain: Cloud-based talent management platform ranked No.1 in customer satisfaction per ITreview 2025 Winter. Pasona HR Solution is a certified implementation partner; the company is both a partner and a competing vendor in talent management deployment.
• Plus (Talent Palette): Provider of Talent Palette, ranked No.1 revenue share for large/mid-market talent management in Japan per ITR Market View 2025. Pasona HR Solution is a certified implementation partner competing in the same enterprise HCM deployment space.
• Benefit One (Benefit One Inc.): Japanese employee benefits and HR outsourcing provider. Notably, Pasona HR Solution's predecessor company was 'Benefit One Payroll,' making Benefit One a heritage peer in payroll/HR BPO with overlapping customer segments and product lines.

Broad incumbents

• Works Applications: Long-standing Japanese enterprise HR/payroll vendor (COMPANY series) transitioning to cloud. Competes with Pasona HR Solution in enterprise HR tech implementation and broader HR transformation engagements.
• Persol Holdings: Major Japanese HR services conglomerate encompassing staffing, BPO, and HR tech. Persol's broader portfolio competes across all three of Pasona HR Solution's service lines, with greater scale and a more diversified customer base.
• Recruit Holdings: Diversified Japanese HR services and information services conglomerate. Operates HR technology, staffing, and BPO-adjacent businesses at scale; provides the primary competitive benchmark for Japanese enterprise HR services.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Pasona HR Solution