UX Design Collective
UX Design Collective is a Brooklyn-based digital UX design agency that delivers research, strategy, design, usability testing, development, and project management services to enterprise clients including E*TRADE, IBM, Johnson & Johnson, and American Express.
- Company typePrivate
- Founded2020
- HeadquartersBrooklyn, United States
- Headcount1–10
- GTM typeB2B
- OfferingServices
What UX Design Collective does
UX Design Collective is a Brooklyn, NY-based digital UX design agency that delivers end-to-end product design services through a documented six-stage process covering UX research, product strategy, design, usability testing, front-end development, and project management. The firm was founded by three partners — Laura Kim, Ariel Rey, and Juliana Brafa — and operates with a core team of 1-10 employees supplemented by a network of collective partners. Its named client roster spans Fortune 500 enterprises and the public sector, including E*TRADE, IBM, Johnson & Johnson, American Express, McGraw-Hill, and the City of Burbank.
Revenue is generated through professional services billable hours on project engagements rather than product, SaaS, or licensing revenue. Go-to-market relies on enterprise credentials, partner-led referrals, and supplier diversity channels enabled by the firm's multi-jurisdictional certifications: MWBE (Minority and Women-Owned Business Enterprise), NY CWMB (City Women's Minority Business), SBA, and WBENC. These certifications position the agency for corporate supplier diversity programs and government contracting opportunities, functioning as a primary distribution asset rather than marketing spend.
Leadership brings combined prior experience from TIAA, E*TRADE, and American Express, with the founding partners collectively contributing 40+ years of UX practice. Service offerings include a niche "Digital Triage" rapid-engagement product for urgent UX needs, and the firm has extended scope beyond core UX into development and project management, indicating modest productization of consulting services. No proprietary technology platform, AI/ML capability, or recurring revenue model is evident in the available information.
UX Design Collective firmographics
Firmographics- Name
- UX Design Collective
- Legal name
- UX Design Collective
- Website
- https://uxdesigncollective.com
- Company type
- Private
- Founded year
- 2020
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- UX Design Collective is a Brooklyn-based digital UX design agency that delivers research, strategy, design, usability testing, development, and project management services to enterprise clients including E*TRADE, IBM, Johnson & Johnson, and American Express.
- Ownership category
- akta.pro rank
UX Design Collective industry classification
Industry- Product category
- UX Design Consulting
- NAICS
- Graphic Design Services (54143), Industrial Design Services (54142), Other Specialized Design Services (54149)
- SIC
- Services-Computer Programming Services (7371), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Digital Creative & Experience Design Agencies (Web/App/UX) (MPAAAAAD)
- akta.pro secondary industries
- Brand Experience (BX) & Service Design (BPAFAEAI), UI/UX Engineering & Front-End Modernization (BPAEAFAH)
Keywords
Where UX Design Collective is headquartered
LocationHeadquarters
- HQ city
- Brooklyn
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
UX Design Collective business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure
Revenue model
- Professional UX Consulting Services: Hourly consulting services providing expert evaluation, brainstorming, direction, and prioritized recommendations for digital transformation projects
- Project-Based UX Services: Start-to-finish services including UX research, product strategy, UX design, usability testing, development, and project management for websites, apps, and enterprise platforms
- Digital Triage Services: Urgent diagnostic and treatment services for websites or apps experiencing user frustration, project chaos, or budget overruns
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | One-time | Free Initial Consultation |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels4 records
UX Design Collective product offering
Product offeringCore offering
UX Design Collective is a UX design agency that researches, strategizes, designs, tests, and ships improved digital experiences for websites, mobile apps, and enterprise platforms. Its core offerings span UX research, product strategy, UX design, usability testing, development, and project management, delivered through hourly consulting, project-based engagements, and an urgent digital triage service. The firm sells expertise and deliverables, not a software product, and serves clients across finance, government, healthcare, e-commerce, fitness, and media.
Product overview
UX Design Collective is a digital agency offering a comprehensive suite of UX design and consulting services. The company provides end-to-end digital transformation services including UX Research, Product Strategy, UX Design, Usability Testing, Development, and Project Management. Consulting offerings include hourly consulting, digital triage for urgent challenges, and startup/new project strategy. The agency also delivers project-based work across industries including government, finance, healthcare, e-commerce, and fitness, showcased through client case studies. This is a service-based agency model rather than a software product platform.
Differentiator
Problem solved
Functional benefit
Products and services
- UX Research Services Foundational research services for clients building or improving digital products, including discovery workshops, user and competitive research, content assessment, and analytics and metrics.
- Product Strategy Services Strategic consulting engagements that define what products to build and why, including use cases, user stories, information architecture, and product strategy workshops.
- UX Design Services Core design services covering user flows, annotated wireframes, visual and interaction design, design systems, and blue sky ideation for websites, apps, and enterprise platforms.
- Usability Testing Services Validation services that produce clickable prototypes, test scripts, usability testing, and reports to identify what works and translate findings into design updates.
- Development Services Technical execution services including user acceptance testing, quality assurance testing, agile development, and launch management, with onshore, offshore, and nearshore options.
- Project Management Services
Companies that use UX Design Collective
Customer profileNamed customers10 records
Segments3 records
Ideal customer profiles3 records
UX Design Collective technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature5 records
UX Design Collective partnerships and signals
Strategic signalScale indicators3 records
Recent moves4 records
Expansion highlights4 records
UX Design Collective competitors and assessment
Company assessmentBroad incumbents
- IDEO: Global design and innovation consultancy offering UX research, product strategy, and digital design for enterprises - the canonical large incumbent that boutiques like UX Design Collective compete against for transformation mandates.
- Method (now Globant): Digital experience agency specializing in UX design and product development for enterprise clients - a comparable peer now operating within Globant's broader digital services portfolio.
- Deloitte Digital: Large consultancy arm offering UX, design, and digital transformation services to enterprises and government - competes for the same large-scale digital mandates that UX Design Collective targets.
- AKQA: Global design and innovation agency delivering digital experiences, UX design, and product strategy for enterprise clients including financial services and consumer brands.
- Frog Design (now part of Capgemini): Global design and innovation firm offering product strategy, UX research, and design services for large enterprises - a major incumbent competitor for enterprise UX engagements.
- R/GA: Creative agency offering digital experience design, product strategy, and UX work for Fortune 500 clients - overlaps with UX Design Collective on enterprise digital product engagements.
Direct peers
- Work & Co: Boutique digital product studio focused on end-to-end UX, design, and development for enterprise and consumer brands - a closely comparable small-team digital agency model.
- Huge Inc. Digital product agency delivering UX research, design, and product strategy for enterprise clients including financial services and consumer brands - a similarly positioned digital UX/design peer.
- Cooper (Cooper-Hewitt affiliated UX consultancy): UX strategy and product design consultancy founded by Alan Cooper, focused on enterprise digital products - a direct competitor in UX strategy and design services for large organizations.
Emerging players
- Pentagram: Independent design firm providing brand and digital experience design across industries - adjacent peer with overlapping enterprise client base and design-led service model.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat3 records
Key risks5 records
Key highlights6 records
Customer concentration
UX Design Collective social profiles
Digital presenceUX Design Collective financial estimates
Financial estimateRevenue estimate
Valuation estimate
UX Design Collective leadership team
Management profileNumber of profiles
Profiles3 records
UX Design Collective funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
UX Design Collective M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about UX Design Collective
What does UX Design Collective do?
UX Design Collective is a UX design agency that researches, strategizes, designs, tests, and ships improved digital experiences for websites, mobile apps, and enterprise platforms. Its core offerings span UX research, product strategy, UX design, usability testing, development, and project management, delivered through hourly consulting, project-based engagements, and an urgent digital triage service. The firm sells expertise and deliverables, not a software product, and serves clients across finance, government, healthcare, e-commerce, fitness, and media.
Is UX Design Collective a public or private company?
UX Design Collective is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was UX Design Collective founded?
UX Design Collective was founded in 2020. It employs 1 to 10 people.
Where is UX Design Collective based?
UX Design Collective is headquartered in Brooklyn, United States, in the North America region.
How does UX Design Collective make money?
Three revenue lines are on record. Professional UX Consulting Services are the primary driver. The others are project-Based UX Services and digital Triage Services.
Who are UX Design Collective's main competitors?
Broad incumbents on record are IDEO, Method (now Globant), Deloitte Digital, AKQA, Frog Design (now part of Capgemini) and R/GA. Direct peers are Work & Co, Huge Inc. and Cooper (Cooper-Hewitt affiliated UX consultancy). Pentagram is listed as an emerging player.
Does UX Design Collective have an API?
No public API is recorded for UX Design Collective.
What industry is UX Design Collective in?
UX Design Collective's product category is UX Design Consulting. Its primary akta.pro industry code is MPAAAAAD, Digital Creative & Experience Design Agencies (Web/App/UX), with a secondary code of BPAFAEAI, Brand Experience (BX) & Service Design. Its NAICS code is 54143 and its SIC code is 7371.