POSITIVE PLUMBING & MECHANICAL INC.

What POSITIVE PLUMBING & MECHANICAL INC. does

Positive Plumbing & Mechanical Inc. is a privately held, family-owned plumbing and mechanical services company headquartered in Ottawa, Ontario, Canada. Founded in May 2014 by Barry MacKinnon, the company delivers residential and commercial plumbing services including custom home plumbing installation, renovations, residential repair and maintenance, commercial grease trap and backflow work, complete Poly B pipe replacement with PEX upgrades, water treatment system installation and service, and licensed cross-connection (backflow) surveys. The differentiated capability set rests on the owner's dual Red Seal certifications (Plumbing and Class 4 Power Engineering), a G2 Gas Certificate, Cross-Connection Control Certificate, and authorization as a NOVO Pro Water Treatment Specialist.

The business operates on a direct-to-consumer service model with revenue generated from one-time project-based and hourly plumbing fees. Customer acquisition is driven primarily by word-of-mouth, customer testimonials, a company website (positiveplumbing.ca), and a Jobber-based Client Hub for existing customers, with phone (613-316-1586) as the primary contact channel and a stated 48-hour response target. The company serves four primary customer segments: residential homeowners (repairs and emergencies), custom home builders (full-system installation), commercial properties (grease traps, backflow), and renovation projects — with horizontal segmentation across use cases rather than vertical specialization.

The operating footprint is limited to a single metropolitan market (Ottawa, ON). The team comprises six members: owner/operator Barry MacKinnon, Director of Operations Tara MacKinnon, two full-time licensed plumbers, and two-to-three apprentices (Kevin, Anders, Leandro). There are no external investors, no subsidiaries, no parent company, and no disclosed revenue or funding figures. The technology footprint is minimal: a Squarespace content website and a Jobber scheduling/client portal, with no APIs, no proprietary software, and no AI/ML components disclosed.

Name

POSITIVE PLUMBING & MECHANICAL INC.

Legal name

Positive Plumbing & Mechanical Inc.

Website

https://positiveplumbing.ca

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

1–10 employees

Short description

Positive Plumbing & Mechanical Inc. is a family-owned Ottawa plumbing and mechanical services company serving residential homeowners, custom home builders, and commercial clients with installations, repairs, Poly B replacement, water treatment, and backflow services since 2014.

Ownership category

akta.pro rank

Product category

Plumbing Services

NAICS

Plumbing, Heating, and Air-Conditioning Contractors (238220)

SIC

Water, Sewer, Pipeline, Comm & Power Line Construction (1623), Services-Miscellaneous Repair Services (7600)

akta.pro industry

PRIMARYHSAOAAAB

Pipe Installation, Repair & Repiping

Home & Personal Services/Plumbing, Electrical & HVAC Services/Plumbing Installation & Repair

SECONDARYIMAFALAC

Plumbing & Pipefitting Contracting

Industrials, Manufacturing & Construction/Construction & Civil Engineering/Specialty Trade Contractors (MEP, HVAC, Plumbing, Electrical)

SECONDARYBPABACAB

Mechanical Piping, Pumps & Hydronics Maintenance

Business & Public Services/Facilities Management & Building Services/Building Engineering & Technical Maintenance (MEP/HVAC)

Keywords

• Residential plumbing services
• Commercial plumbing installation
• Water treatment systems
• Poly b pipe replacement
• Backflow prevention testing

Headquarters

HQ city

Ottawa

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Others

Revenue model

1. Plumbing Services: One-time service fees for residential and commercial plumbing work including installations, repairs, replacements, and inspections. Services range from simple fixture repairs to complete Poly B replacement and custom home installations.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

Positive Plumbing & Mechanical Inc. provides plumbing and mechanical services for residential and commercial customers in Ottawa, Ontario. The company delivers custom home plumbing installations, residential repairs and renovations, commercial plumbing (grease traps, backflow preventers), Poly B pipe replacement to PEX, water treatment system installations as an authorized NOVO Pro specialist, and licensed cross-connection/backflow testing services.

Product overview

Positive Plumbing & Mechanical Inc. is a service-based plumbing company offering a unified portfolio of residential and commercial plumbing services. The core offerings include Custom Homes Plumbing (new construction installations), Water Treatment (authorized NOVO Pro specialist for filtration and softening systems), Renovations (modest to full additions), Residential Plumbing (repairs, maintenance, and emergency services), Commercial Plumbing (grease traps and backflow preventers), Poly B Replacement (complete pipe replacement to PEX), and Cross Connection Services (licensed backflow testing and repairs). The company operates as a single-service business model rather than a software platform, with all offerings delivered through licensed plumbers and apprentices.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• Responds to inquiries within 48 hours; same-day service available for urgent issues
• +1 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• NOVO WatercoreChannel Partner/ Reseller/ DistributorAuthorized NOVO Pro Water Treatment Specialists. The company is certified to install, service, and maintain NOVO Pro water treatment products including water softeners, UV lights, reverse osmosis systems, iron filters, and carbon filters.

Scale indicators2 records

Recent moves5 records

Expansion highlights4 records

Emerging players

• Handyman Connection: North American home repair and remodeling franchise offering plumbing alongside other trades. Comparable in residential service delivery model and small-project focus, though broader in trade coverage.

Direct peers

• Benjamin Franklin Plumbing: National plumbing franchise focused on residential repairs, replacements, and installations with on-time service guarantees. Closely matches Positive Plumbing's residential service mix and direct-to-consumer positioning.
• Mr. Rooter Plumbing: Franchise-based residential and commercial plumbing service network operating in Ottawa and across North America. Closely comparable in service mix (repairs, installations, water heaters, drain cleaning) and direct-to-consumer delivery model.

Regional players

• Enercare Home Services: Canadian home services company providing plumbing, HVAC, and water heater services across Ontario. Comparable in residential plumbing and water treatment offerings; broader portfolio but overlapping customer base.
• Reliance Home Comfort: Major Canadian home services provider offering plumbing, HVAC, and water treatment across Ontario. Comparable in water treatment and residential plumbing services, but operates at significantly larger scale and across broader geographies.

Broad incumbents

• Roto-Rooter Plumbing & Water Cleanup: Large national plumbing and water cleanup franchise with established Ottawa-area operations. Comparable residential/commercial service offering and emergency response positioning, but at significantly larger scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks1 record

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about POSITIVE PLUMBING & MECHANICAL INC.