Sulha Solutions

What Sulha Solutions does

Sulha Solutions is a Canadian federal non-profit corporation founded in 2019 by Ibrahim Hussain, headquartered in Toronto at 120 Adelaide Street West, Suite 2500. It is positioned as the world's first Muslim Global Online Dispute Resolution Organization, providing mediation, arbitration, Med-Arb, conflict management consulting, and online dispute resolution training services to Muslim clients worldwide across more than 25 industry verticals including real estate, construction, maritime, finance, healthcare, and family law. The underlying technology consists of standard online video conferencing and virtual meeting infrastructure that enables the firm to deliver dispute resolution services globally without geographic restriction, differentiating through domain specialization rather than proprietary software.

The business operates on a professional services revenue model with fee-based dispute resolution engagements for individuals and businesses, consulting engagements for conflict management policy development, and a separate training certificate program for Muslim leaders. Go-to-market is sales-led and primarily driven by word-of-mouth referrals through mosques, imams, and the Muslim community network, supplemented by the founder's international speaking circuit at interfaith and arbitration forums and earned media recognition including Canadian Parliamentary acknowledgment. Customer segments are horizontally distributed between individual Muslims and Muslim-owned businesses and organizations, with a secondary segment for international commercial entities engaged in cross-border trade.

The competitive position rests on dual credentials combining Western ADR qualifications (FCIArb, CEDR accreditation, CIArb membership, LMAA supporting membership) with Islamic theological authority, which is structurally scarce in the market. The firm has built institutional relationships with the Ontario Mandatory Mediation Program, Toronto Commercial Arbitration Society, ICC Canada Arbitration Committee, AIAC, and London Maritime Arbitrators Association. As a registered federal non-profit, Sulha Solutions has not raised disclosed venture or growth capital, and revenue figures are not publicly reported; the firm's near-term expansion appears constrained by nonprofit structure and reliance on founder-mediated case acquisition rather than scaled commercial infrastructure.

Name

Sulha Solutions

Legal name

Sulha Solutions

Website

https://sulhasolutions.com

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

11–50 employees

Short description

Sulha Solutions is a Toronto-based non-profit founded in 2019 that provides online mediation, arbitration, Med-Arb, conflict management consulting, and ODR training specifically for Muslim individuals, businesses, and international commercial entities worldwide.

Ownership category

akta.pro rank

Product category

Alternative Dispute Resolution Services

NAICS

Legal Services (5411)

SIC

Services-Legal Services (8111)

akta.pro primary industry

Litigation & Dispute Resolution (BPAHAAAB)

Keywords

• Online dispute resolution
• Muslim mediation services
• Arbitration services
• Conflict management consulting
• Alternative dispute resolution

Headquarters

HQ city

Toronto

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. Dispute Resolution Services: Fee-based dispute resolution services including mediation, arbitration, and Med-Arb processes for individuals and businesses. Services are priced per case or engagement, likely varying by complexity and dispute type.
2. Conflict Management Consulting: Consulting services for individuals and organizations to develop conflict resolution policies and skills, helping clients avoid and resolve conflicts internally in a confidential manner.
3. Online Dispute Resolution Training: Training services providing global virtual training certificates in Online Dispute Resolution for Muslim Leaders and scholars.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Sulha Solutions provides online mediation, arbitration, Med-Arb (hybrid mediation-arbitration), conflict management consulting, and Online Dispute Resolution training specifically for Muslims worldwide. Services cover all industry sectors and are delivered virtually via video conferencing across both individual and commercial disputes, functioning as the world's first Muslim Global Online Dispute Resolution Organization.

Product overview

Sulha Solutions offers a unified portfolio of Muslim dispute resolution services operating as a single integrated practice rather than a modular software platform. The core offerings include Mediation, Med-Arb (a hybrid of mediation and arbitration), and Arbitration services for individuals and commercial entities. These are supplemented by Conflict Management Consulting for both individuals and businesses/organizations, as well as Online Dispute Resolution Training programs for Muslim faith leaders globally. All services are delivered online and cover disputes across industries including real estate, construction, maritime, fashion, agriculture, finance, healthcare, and more. The company was founded in 2019 as the world's first Muslim Global Online Dispute Resolution Organization.

Differentiator

Problem solved

Functional benefit

Products and services

• Mediation
• Med-Arb
• Arbitration
• Conflict Management Consulting for Individuals
• Conflict Management Consulting for Businesses and Organizations
• Online Dispute Resolution Training for Muslim Leaders

Quantifiable outcome

• Dispute resolution cases successfully closed with rights granted to all parties
• +2 more outcomes

Named customers5 records

Segments3 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Ten partnerships are on record, tiered core and minor.

• Masjid Rahmatul-lil-AlameencoreStrategic or Co-development Partner · 1 January 2019The founder, Imam Ibrahim Hussain, serves as Imam and director of Masjid Rahmatul-lil-Alameen in Canada. This mosque serves as a spiritual home base and likely the primary community referral point for Sulha Solutions services.
• Chartered Institute of Arbitrators (CIArb)coreStrategic or Co-development PartnerThe founder is the first global Faith Leader admitted as Fellow (FCIArb) of CIArb. Multiple team members hold FCIArb credentials. CIArb provides credentialing, training faculty, and professional standing essential to the company's legitimacy in arbitration services.
• Toronto Commercial Arbitration SocietycoreStrategic or Co-development PartnerThe founder is a member and arbitrator at the Toronto Commercial Arbitration Society. This partnership provides access to commercial arbitration proceedings and professional network in Canada's financial center.
• Ontario Mandatory Mediation ProgramcoreStrategic or Co-development PartnerThe founder serves as a Roster Mediator for the Ontario Mandatory Mediation Program at the Ministry of The Attorney General in Toronto. This government-adjudicated status provides official recognition and referrals.
• ICC Canada Arbitration CommitteeminorStrategic or Co-development PartnerThe founder is a member of the ICC Canada Arbitration Committee, providing international commercial arbitration standing and connections to the global ICC network.
• London Maritime Arbitrators Association (LMAA)minorStrategic or Co-development PartnerTeam member Salwa Khairallah is a supporting member of LMAA, enabling maritime arbitration services in the shipping industry.
• CEDR (Centre of Effective Dispute Resolution)coreStrategic or Co-development PartnerTeam member Salwa Khairallah is trained and accredited as a mediator by CEDR in London, one of the most respected ADR organizations globally. CEDR provides training and accreditation standards.
• Canadian Collaborative for Engagement and Conflict Management (CECM)coreStrategic or Co-development PartnerMultiple team members (Shyrose Jaffer Dhalla, Mazhar Butt) have obtained the certificate in conflict management and mediation for faith leaders from CECM, providing specialized training in faith-based conflict resolution.
• Asian International Arbitration Centre (AIAC)minorStrategic or Co-development PartnerTeam member Syed Mustafa Mahdi is empaneled as Arbitrator and Mediator with AIAC, enabling services in the Asian market.
• International ODR ForumminorStrategic or Co-development PartnerThe founder delivered a historic presentation at the International ODR Forum at UCD's Law Faculty in Dublin about training faith leaders in ADR, establishing thought leadership in the ODR field.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• JAMS: The largest private ADR provider in North America, offering mediation, arbitration, and other dispute resolution services across all practice areas. Broad incumbent competitor demonstrating the scale potential of the ADR category, though it is not faith-specialized.
• ICC International Court of Arbitration: The world's leading international commercial arbitration institution, handling cross-border disputes globally. A broad incumbent comparable at the international arbitration layer that Sulha targets for cross-border Muslim commercial disputes.
• CEDR (Centre for Effective Dispute Resolution): Leading UK-based ADR organization providing mediation training, accreditation, and services globally. Already a partner of Sulha Solutions (Salwa Khairallah is CEDR-accredited), and a broad incumbent comparable in the professional ADR services and training category.
• WIPO Arbitration and Mediation Center: World Intellectual Property Organization's ADR arm providing arbitration, mediation, and expert determination for international commercial disputes, particularly IP and technology. Broad incumbent demonstrating how domain-specialized ADR institutions scale at the international level.
• American Arbitration Association (AAA): One of the largest not-for-profit ADR organizations in the US, providing arbitration, mediation, and training across all sectors. Broad incumbent with a similar nonprofit structure to Sulha Solutions, offering comparable core services at much larger scale.

Direct peers

• Mediate.com: Long-standing online directory and resource hub for mediation services internationally, connecting clients with mediators. Direct peer offering online mediation services and a comparable digital-first service model.
• Modria (Tyler Technologies): Online dispute resolution platform offering software-enabled mediation and arbitration for courts, organizations, and businesses. A direct peer in the 'online dispute resolution' category, with a technology-led rather than people-led delivery model.
• Smartsettle: Online dispute resolution platform specializing in automated negotiation and mediation, used by courts and tribunals internationally. Direct peer in the technology-enabled ODR category, with overlapping service category but different target customer mix.
• National Arbitration and Mediation (NAM): US-based ADR provider offering arbitration and mediation services with a roster of credentialed neutrals across practice areas. Direct peer at the roster-based ADR provider layer, serving individual and commercial clients.
• Islamic Arbitration Tribunal: UK-based tribunal providing Sharia-compliant arbitration and mediation services for Muslims. The closest direct competitor to Sulha Solutions in the niche Muslim dispute resolution category, operating in a different geography (UK vs. Canada/global).

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/sulha-solutions

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Sulha Solutions