402PAYMENT

What 402PAYMENT does

402PAYMENT GmbH is a Berlin-registered boutique payment consultancy (HRB 258912 B) founded in 2016 by Eric W. Pitts. The firm delivers advisory and managed-services engagements rather than a software product: its portfolio comprises eight service lines — Payment Management-as-a-Service (PMaaS), Urban Mobility Payment Solutions, advisory for Merchants & Operators, advisory for Payment Service Providers, Tender Management, Fraud Prevention & Chargeback Management, Project Management Solutions, and Loyalty & Business Development (including blockchain-based loyalty and cryptocurrency acceptance). Core technical content revolves around open-loop EMV acceptance, ID-based/Account-based ticketing (IDBT/ABT) for public transport, EV-charging payment integration and tender-procurement orchestration; no proprietary platform, API, SDK or patent portfolio is disclosed.

The firm serves primarily European public transport operators and authorities (e.g., Rheinbahn, VRR, DB Regio Bus NRW, NIAG, Hagener Straßenbahn, vmobil Vorarlberg, Nordsachsen Mobil, Stadtwerke Schweinfurt) and, on a smaller scale, payment service providers, merchants and EV-charging operators. Revenue is generated through project-based and multi-year retainer engagements sold via consultative, enterprise field sales, with a non-binding initial consultation offered as the top-of-funnel entry point. The firm operates without external funding, parent company or subsidiaries, and is led by a five-person core team combining payments (Pitts, Knopp) and transit-sector (Eilmes-Pitts) expertise, supplemented by customer success and junior consulting roles. Geographic focus is the DACH region with bilingual English/German positioning signaling potential broader European ambition.

Name

402PAYMENT

Legal name

402PAYMENT GmbH

Website

https://402payment.com

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

1–10 employees

Short description

Berlin-based boutique payment consultancy advising European public transport operators, PSPs and merchants on open-loop EMV, IDBT/ABT ticketing, payment strategy and tender procurement via project and retainer engagements.

Ownership category

akta.pro rank

Product category

Payment Consulting Services

NAICS

Support Activities for Road Transportation (4884), Financial Transactions Processing, Reserve, and Clearinghouse Activities (522320)

SIC

Services-Help Supply Services (7363)

akta.pro primary industry

Merchant Payment Gateways (API/Hosted Checkout) (FSAMACAA)

akta.pro secondary industries

Merchant-of-Record (MoR) & Payment Facilitation (PayFac) Infrastructure (FSAGABAE), Payments Acceptance & Financial Settlement for Tolling (Card, Wallet, Open Payments) (TLAJABAJ)

Keywords

• Payment consulting
• Urban mobility payments
• Transit ticketing advisory
• Payment strategy
• Payment management consulting

Headquarters

HQ city

Berlin

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Marketing or Sales, Operations, Technology or R&D

Revenue model

1. Consulting and Advisory Services: Revenue generated through professional consulting engagements including Payment Management-as-a-Service (PMaaS), urban mobility payment solutions consulting, tender management services, and strategic advisory. Engagements appear to be project-based or retainer arrangements with enterprise clients in transit and payment sectors.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

402PAYMENT is a payment consultancy firm that delivers advisory and implementation services for payment management, urban mobility payments, and tender management. Its services include Payment Management-as-a-Service (PMaaS), Urban Mobility Payment Solutions for public transport and EV charging, merchant and PSP advisory, fraud prevention and chargeback management, project management, and loyalty program development. The firm supports European transit operators and payment service providers in implementing modern open-loop EMV payment systems and IDBT/ABT ticketing solutions.

Product overview

402PAYMENT is a Payment Consultancy firm offering advisory and implementation services, not a software product company. The portfolio consists of eight distinct consulting and advisory service offerings: Payment Management-as-a-Service (PMaaS) which establishes dedicated Payments Departments; Urban Mobility Payment Solutions for open-loop EMV transit and EV charging systems; advisory services for Merchants & Operators, Payment Service Providers, Tender Management, Fraud Prevention & Chargeback Management, Project Management Solutions, and Loyalty & Business Development. These services are advisory/consultancy offerings rather than software products, helping clients establish payment infrastructure, optimize payment operations, and implement payment strategies.

Differentiator

Problem solved

Functional benefit

Products and services

• Payment Management-as-a-Service (PMaaS) Establishes independent, strategic Payments Departments separate from Accounting or Treasury, including provider management, role definition, internal collaboration optimization, and leveraging payment data for Sales and Marketing. Includes training and succession planning for sustainable operations. Targeted at enterprises that want to shift payments from a cost center to a profit-driver.
• Urban Mobility Payment Solutions Supports Public Transport Operators and EV charging providers in implementing and optimizing open-loop EMV systems, enabling contactless payments in transit (IDBT/ABT) and at EV charging stations, with integration of multiple mobility modes into a cohesive payment system.
• Merchant & Operator Advisory Develops omnichannel payment strategies, reduces costs through contract optimization, implements streamlined payment infrastructures with consolidated reporting and reconciliation workflows, and helps establish dedicated Payments Departments for merchants and operators.
• Payment Service Provider Advisory Advises payment service providers on merchant strategies and fee structures across all payment types including card-present, card-not-present, unattended, and alternative payment methods. Defines omnichannel payment requirements and supports merchant onboarding with appropriate MID/TID structures.
• Tender Management Services Delivers tailored solutions for competitive procurement procedures in Payment, Transit, and EV charging sectors, including requirement management, tender documentation, and bidding process support.
• Fraud Prevention & Chargeback Management Analyzes fraud and chargeback challenges, identifies root causes, evaluates performance metrics, designs prevention frameworks, and implements loss mitigation strategies with optimal provider combinations.
• Project Management Solutions Provides comprehensive project management support including structured organization, coordinated oversight, professional controlling, and restructuring or stabilization of at-risk projects.
• Loyalty & Business Development Develops customer loyalty strategies including blockchain-based loyalty programs and cryptocurrency payment acceptance integration to enhance customer retention and drive sustainable growth.

Quantifiable outcome

• Reduced payment processing fees through contract renegotiation and provider optimization
• +2 more outcomes

Named customers14 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Two partnerships are on record, tiered minor and core.

• Pitts WorldwideminorOthersReferenced in customer testimonials as a related entity. Juliana Chamberlain from Nahverkehr Mainfranken credits 402PAYMENT's impact similar to experiences with 'Pitts Worldwide'. The relationship appears to be an affiliated consulting practice rather than a formal partnership.
• Various Technology and Solution ProviderscoreTechnology or IntegrationThe company maintains partnerships with various payment technology and solution providers to deliver urban mobility payment solutions. These include EMV payment system providers, system integrators, and acquirers needed for implementing IDBT and open-loop payment solutions. The References page notes 402PAYMENT acts as 'central coordinator between all service providers, from system integrator to acquirer'.

Scale indicators3 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• PSE Consulting (Payments, Strategies, and Economics): European payments strategy consultancy working with merchants, issuers, and schemes — competes with 402PAYMENT for the same merchant and PSP advisory mandates.
• B2 Payment Solutions: North American payments consultancy advising merchants on acceptance optimization, interchange, and processor selection — directly comparable in scope and positioning to 402PAYMENT's merchant services practice.
• Edgar, Dunn & Company: Global independent payments consultancy advising merchants, acquirers, and PSPs on strategy, pricing, and fraud — directly comparable to 402PAYMENT's merchant and PSP advisory offerings.
• Innopay: Amsterdam-based boutique consultancy specializing in digital payments, open banking, and identity — the closest European competitor to 402PAYMENT's payment advisory model, with a similar senior-led, vertical-expertise positioning.

Broad incumbents

• Conduent Transportation: Large-scale provider of transit fare collection and mobility payment solutions — competes with 402PAYMENT at the transit operator level but as a vendor of managed services rather than independent advisory.
• Worldline: European payment acquirer and processor with significant transit and mobility exposure — a dominant incumbent in the same payments acceptance space 402PAYMENT advises clients on.
• Cubic Transportation Systems: Major transit technology vendor delivering ticketing, fare collection, and account-based systems globally — operates in the same transit-payment ecosystem as 402PAYMENT but as a turnkey technology provider rather than an advisor.
• Bain & Company (Payments Practice): Global strategy consultancy with a dedicated payments practice serving large merchants, banks, and schemes — competes for the same enterprise advisory mandates as 402PAYMENT but at much larger scale and broader scope.

Regional players

• Verra Mobility: Provider of mobility payment solutions focused on tolling, smart cities, and transportation safety — overlaps with 402PAYMENT's mobility payments focus but operates primarily in the Americas rather than Europe.

Emerging players

• Ramboll (Transport): Engineering and consultancy firm with a growing European mobility and transport practice — competes for adjacent transit consulting mandates that include payment-relevant digital infrastructure work.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights5 records

Customer concentration

• Xtwitter.com/ewpitts
• LinkedInlinkedin.com/company/402payment

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about 402PAYMENT