What Refrisk does

Refrisk is a Dutch specialized re-integration and job coaching organization founded in 2005 and headquartered in Apeldoorn. It serves individuals with disabilities, neurodivergence (autism, ADHD, giftedness, high sensitivity), auditory differences, mild intellectual disabilities (LVB), behavioral challenges, psychological vulnerabilities, and physical limitations, guiding them into and retaining sustainable employment. Its service portfolio is structured around defined trajectories — Werkfit maken, Naar werk, Werkbehoud, Jobcoach traject, Modulaire re-integratiediensten, Praktijkassessment, Outplacement, and Re-integratie spoor 1/2/3 — delivered through three named methodologies (Empoweren, Mogelijkheden creëren, Stimuleren/verbinden/samenwerken). The organization holds no proprietary technology platform; service delivery is entirely human-mediated through approximately 40 registered jobcoaches and arbeidsdeskundigen working regionally from home across eight Dutch regions.

Refrisk operates a sales-led, referral-driven go-to-market. Revenue is generated through trajectory-based contracts under Dutch government procurement frameworks (UWV for Wajong/WIA/WW/Ziektewet beneficiaries and municipalities for Participatiewet participants) and through direct private-employer contracts for re-integration and outplacement. Pricing is not publicly disclosed and is negotiated per contract and trajectory, with billing on multi-year contract cadences. Customer segments span three primary channels: UWV beneficiaries, municipality clients, and private employers — with named relationships including ABN Amro, Politie (Dutch Police), Kruidvat (AS Watson), Fletcher Hotels, Autotaalglas, Hof van Saksen, and Vitam. Since January 1, 2024, Refrisk has been owned by Stichting Jobstap (Jobstap Groep), a nonprofit foundation, and merged with sister organization Altijd-de sociale kant under unified leadership (Siska Hut, General Director; Petri Bolman, Operational Director). The organization relocated to new Apeldoorn headquarters in August 2024 and is a member of OVAL, the Dutch industry association for health, absenteeism, and disability service providers.

Name

Refrisk

Legal name

Refrisk BV

Website

https://refrisk.nl

Company type

Private

Founded year

2005

Operating status

Operating

Headcount range

51–100 employees

Short description

Refrisk is a Dutch specialized job coaching and re-integration organization, founded in 2005, that supports individuals with disabilities and neurodivergence into sustainable employment through ~40 regional jobcoaches serving UWV, municipalities, and private employers across the Netherlands.

Ownership category

akta.pro rank

Product category

Vocational Rehabilitation & Job Coaching Services

NAICS

Vocational Rehabilitation Services (6243), Employment Services (5613), Vocational Rehabilitation Services (624310)

SIC

Services-Employment Agencies (7361), Services-Educational Services (8200)

akta.pro primary industry

Supported Employment & Job Coaching (EDAKANAE)

akta.pro secondary industries

Coaching, Mentoring & Facilitation Services (BPACANAI), Redundancy & Layoff Support Services (RIF Planning & Communications) (BPACAOAF)

Keywords

• Re-integration services
• Job coaching services
• Vocational rehabilitation
• Disability employment support
• Inclusive employment guidance

Headquarters

HQ city

Apeldoorn

HQ country

Netherlands

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. Government-funded re-integratie and jobcoaching contracts: Refrisk derives revenue from contracts with Dutch government bodies — UWV (for Wajong, WIA, WW, Ziektewet beneficiaries) and municipalities (for Participatiewet participants) — as well as direct contracts with private employers for re-integratie, outplacement, and job coaching services. Services are delivered under the Wet verbetering poortwachter (Improved Gatekeeper Act) framework, which mandates employer-sponsored re-integratie. Revenue is project/trajectory-based rather than subscription-based, with fees tied to defined trajectory phases (intake, placement, aftercare).

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

Refrisk is a Netherlands-based re-integration and job coaching organization that delivers structured coaching trajectories to help individuals with disabilities, neurodivergence, or other labor-market barriers find and retain sustainable employment. Services are commissioned by UWV, Dutch municipalities, and private employers, and delivered nationwide by approximately 40 trained job coaches and labor experts across eight regional teams. Offerings span work-fit preparation, path-to-work trajectories, job-retention, practical assessments, modular re-integration services, outplacement, and career coaching tailored to neurodivergent employees.

Product overview

Refrisk is a nationwide specialized re-integration and job coaching organization operating since 2005. The company offers a unified service portfolio centered on job coaching and re-integration trajectories, structured around several core products: Traject Werkfit maken (work-fit preparation), Traject Naar werk (path to employment), Traject werkbehoud (job retention), and Jobcoach traject (job coaching). These are complemented by specialized services including Outplacement, Loopbaancoaching voor neurodivergente werknemers (neurodivergent career coaching), Praktijkassessment (practical assessment), and Modulaire re-integratiediensten (modular re-integration services). The company also offers Re-integratie spoor 1, 2 en 3 (three re-integration tracks for different employer situations). Methodologically, the services are delivered through three named approaches: Empoweren, Mogelijkheden creëren, and Stimuleren, verbinden en samenwerken. Refrisk specializes in supporting individuals with specific conditions including auditory, autism, behavioral, LVB (mild intellectual disability), psychological, and physical challenges. The organization is part of the Jobstap Groep (parent holding group) and operates the Refrisk Academie for internal staff development. Services are delivered through 40 regional job coaches and labor experts working nationwide from eight regions.

Differentiator

Problem solved

Functional benefit

Products and services

• Re-integratietrajecten (Re-integration Trajectories) Comprehensive re-integration services for individuals returning to sustainable employment from benefit situations or illness, structured around Spoor 1 (return to current employer), Spoor 2 (placement with new employer) and Spoor 3 (WGA self-insured employers after two years of disability). Commissioned by UWV, municipalities, and private employers.
• Traject Werkfit maken Work-fit preparation trajectory of up to 18 months (typically 41 hours of guidance) preparing people with disability or illness benefits to take the step toward paid employment.
• Traject Naar werk Re-integration trajectory toward new employment for people with disability or illness benefits, typically lasting up to 9 months with 26 hours of guidance per candidate.
• Traject Werkbehoud Short intensive guidance trajectory of maximum three months for employees with WIA, Wajong, or Ziektewet benefits to retain their current employment and prevent dropout.
• Jobcoach traject Individual job coaching service providing on-the-job guidance, workplace adjustments, employer liaison, and practical training to enable sustainable employment for people with disabilities.
• Praktijkassessment Practical assessment providing real-world insight into what someone can, wants, and needs to take steps toward work, by performing practical tasks under professional observation.
• Modulaire re-integratiediensten Modular re-integration services with short modules (participation intervention, promotion of societal participation, practical assessment, study guidance) for people not yet ready for full trajectories.
• Outplacement Termination counseling service providing personalized outplacement guidance with a dedicated coach, focused on sustainable long-term employability rather than a quick job placement.
• Loopbaancoaching voor neurodivergente werknemers Career coaching specifically designed for neurodivergent employees (autism, ADD/ADHD, giftedness, high sensitivity) using coaching models tailored to neurodivergence.
• Re-integratie spoor 1, 2 en 3 Three-track re-integration program for employer-sponsored cases — Track 1 for return to current employer, Track 2 for placement with new employer, Track 3 for WGA self-insured employers after two years of disability.
• Jobcoaching (Algemeen) General individual job coaching service with characteristics including personal approach, collaboration with the employer, goal-oriented planning, practical support, and sustainable workplace integration.
• Specialismen (Auditief / Autisme / Gedrag / LVB / Psychisch / Fysiek) Specialized coaching services for specific conditions: Auditory (deaf, hard of hearing), Autism, Behavioral challenges, LVB (mild intellectual disability), Psychological vulnerabilities, and Physical limitations.
• Refrisk Academie Internal professional development academy providing continuous knowledge development opportunities for Refrisk employees through specialized knowledge sessions and training programs.

Quantifiable outcome

• Customer satisfaction score of 8.7 from employees and 8.3 from employers (2023-2024 UWV survey, n=663)
• +3 more outcomes

Named customers7 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

13 partnerships are on record, tiered flagship, core and minor.

• Kruidvat (part of AS Watson)flagshipStrategic or Co-development Partner · 1 January 2024Refrisk participates in the 'Onbeperkt Talent' (Unlimited Talent) initiative alongside Kruidvat and Jobstap, providing professional workplace coaching at Kruidvat stores for employees with support needs. Activities include training store managers and supporting new neurodivergent colleagues. The partnership aims to create inclusive workplaces and is being rolled out nationally.
• Stichting JobstapcoreOthersStichting Jobstap became the new owner of Refrisk (and Altijd-de sociale kant) as of early 2024, succeeding founder Ton van Vuren's retirement. Refrisk now operates as part of the Jobstap Groep, a national network of job coaching and re-integratie organizations serving the inclusive labor market.
• Emma at WorkcoreStrategic or Co-development PartnerEmma at Work connects young adults with autism and ADHD to inclusive employers. Refrisk provides specialized job coaching for candidates placed through Emma at Work, with coaching supported by the UWV job coaching provision. The collaboration began with a successful pilot and has expanded to 13 candidates.
• UWVcoreOthersUWV (Uitvoeringsinstituut Werknemersverzekeringen) is the Dutch Employee Insurance Agency that refers beneficiaries of Wajong, WIA, WW, and Ziektewet schemes to Refrisk for re-integratie and job coaching services. UWV also conducts annual customer satisfaction surveys of Refrisk's services.
• Politie (Dutch Police)coreStrategic or Co-development PartnerRefrisk collaborates with autism ambassadors within the Dutch police force. These ambassadors provide advice based on organizational case studies and support both the ambassador's own needs and those of their colleagues, helping to build autism awareness and neurodiversity acceptance within the police organization.
• ABN AmrominorGTM or Marketing PartnerABN Amro collaborates with Refrisk to create inclusive employment opportunities for candidates with disabilities, as part of its social responsibility and diversity hiring programs.
• AS WatsonminorGTM or Marketing PartnerAS Watson (parent of Kruidvat) partners with Refrisk through the Onbeperkt Talent initiative to place candidates with support needs in retail positions across its Kruidvat stores.
• Vitaal LoopbaanminorOthersVitaal Loopbaan is listed as a collaborative partner of Refrisk in the context of providing inclusive employment opportunities.
• GGZ RivierduinenminorOthersGGZ Rivierduinen (a mental health institution in the Rivierenstreek region) collaborates with Refrisk to support patients with psychiatric challenges in finding and retaining employment.
• VitamminorOthersVitam is a corporate caterer that has hired Refrisk candidates. Refrisk job coaches supported candidate Amanda Nijssen in her placement at Vitam, which subsequently arranged for her to work at the Belastingdienst.
• Rijksoverheid RechtbankminorOthersThe Dutch judiciary (Rijksoverheid Rechtbank) is listed as a partner organization with which Refrisk collaborates to place candidates in inclusive employment.
• OVALminorOthersRefrisk is an official member of OVAL, the Dutch industry association for professional service providers in health, absenteeism, and disability. Membership provides access to sector knowledge, networks, and quality standards.
• Altijd-de sociale kantcoreOthersAltijd-de sociale kant, a social project bureau operating nationwide, merged with Refrisk effective January 2024 under the new ownership of Stichting Jobstap. Both organizations continue to operate independently while sharing resources and expertise under the Jobstap Groep umbrella.

Scale indicators7 records

Recent moves8 records

Expansion highlights5 records

Direct peers

• Jobstap: National job coach and re-integration organization under the same Stichting Jobstap parent; delivers overlapping UWV and municipal re-integratie trajectories to the same beneficiary populations, making it the closest operational peer within the Jobstap Groep.
• Effectyf: Sister brand within the Jobstap Groep focused on re-integratie and sustainable employment services; offers similar UWV/municipal trajectories and competes for the same Dutch coaching talent pool.
• Emma at Work: Dutch specialist placing young adults with autism and ADHD into inclusive employment; overlaps with Refrisk's neurodivergent specialization and even collaborates via UWV-funded job coaching referrals.
• Cenzo: Dutch re-integratie and outplacement provider working with UWV, municipalities, and employers on second-spool trajectories and outplacement — directly comparable service lines and beneficiary cohorts.
• WerkRaat: Sister brand under Stichting Jobstap offering job coaching and re-integration services in the Dutch market with a similar mission-driven, coach-led delivery model.
• Altijd-de sociale kant: Social project bureau that merged with Refrisk under Stichting Jobstap ownership in 2024; delivers re-integratie and participation services to similar Dutch beneficiary groups.
• Veerkracht: Sister organization within the Jobstap Groep providing re-integratie and employment support services in the Netherlands; comparable service portfolio, beneficiary mix, and government contracting exposure.
• Acture: Dutch re-integration and vocational rehabilitation organization delivering UWV and employer re-integratie trajectories, including specialized disability and absenteeism coaching — directly comparable service lines and customer base.

Broad incumbents

• Tempo-Team: Major Dutch staffing and HR services provider offering re-integratie, outplacement, and coaching services as part of a wider portfolio; comparable client base (UWV, municipalities, employers) but less specialized in disability/neurodiversity cohorts.
• Randstad: Largest Dutch staffing group with established re-integratie, outplacement, and workforce solutions capabilities; broader portfolio but overlaps with Refrisk on UWV-funded re-integratie and corporate outplacement.

Market position

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/refrisk

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Refrisk