QTS Communications

What QTS Communications does

QTS Communications is a privately held, locally owned telecommunications systems integrator headquartered in the Denver/Littleton, Colorado metropolitan area, founded in 2004 and serving Colorado small and medium-sized businesses for over 20 years. The company's core offerings are the Avaya IP Office on-premise IP PBX (supporting up to 150 networked sites for SMEs) and Avaya Cloud Unified Communications, complemented by a curated multi-vendor ecosystem including Poly video and voice conferencing, Leitner wireless headsets, Eaton UPS and power distribution, Adtran Ethernet switches and routers, XIMA Chronicall call accounting and recording, Algo/Bogen/Valcom paging and mass-notification systems, E-Genius long-range wireless phones, and full-service voice and data structured cabling (CAT5/CAT6, fiber, coax, CCTV, low-voltage electrical). The technology stack is therefore predominantly third-party and reseller-mediated rather than proprietary.

The business operates a consultative, sales-led go-to-market: discovery visits and needs assessment, design and quote generation, pre-implementation site visits, on-site installation, training, and ongoing support. QTS monetizes through three primary streams: (i) recurring monthly subscriptions on cloud platforms (covering dial tone, voicemail, call forwarding, eFax, mobile and software apps, maintenance, and upgrades); (ii) upfront equipment purchases plus recurring dial-tone and maintenance on premise deployments, available under both CAP-X capital-expense and OP-X operating-expense models; and (iii) project-based professional services revenue from structured cabling installations. Tiered support ranges from basic software coverage to 7x24 on-site, with an Avaya IPOSS overlay providing direct access to Avaya Tier 1 Engineers and a premium White Glove Cloud Implementation Service in which QTS acts as the customer's primary support contact coordinating with cloud vendors.

QTS targets Colorado SMBs with one named enterprise reference (Centennial Airport) and a claimed track record of thousands of cabling installations over 20 years. The company has no disclosed funding, no app/API/SDK surface, no management-team detail, no disclosed revenue, and a stated headcount of 1–10, indicating an owner-operated regional integrator rather than a venture-backed platform business.

Name

QTS Communications

Legal name

QTS Communications

Website

https://qtscom.com

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

1–10 employees

Short description

QTS Communications is a privately held Denver, Colorado-based telecommunications systems integrator selling, installing, and supporting Avaya cloud and premise business telephone systems, structured cabling, and complementary UC hardware for small and medium-sized businesses across Colorado.

Ownership category

akta.pro rank

Product category

Business Telecommunications Services

NAICS

All Other Telecommunications (517810), Telecommunications (517)

SIC

Services-Telephone Interconnect Systems (7385)

akta.pro primary industry

Cloud PBX & Hosted Telephony (HDAIAHAB)

akta.pro secondary industry

Unified Communications & Collaboration Network Services (VoIP/QoS) (BPAEAEAI)

Keywords

• Business phone systems
• Cloud telephony services
• Premise-based PBX
• Structured cabling services
• Unified communications

Headquarters

HQ city

Littleton

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Cloud/Hosted Systems: Monthly subscription fee model covering dial tone, features (voicemail, call forwarding, eFax, mobile and software applications), maintenance, and upgrades. Browser-based access for configuration and management.
2. Premise-Based Systems: Upfront equipment purchase model with additional monthly recurring costs for dial tone and maintenance agreements.
3. Support and Maintenance Services: Customizable support offerings from basic software coverage to 7x24 onsite support, including Avaya IPOSS overlay services.
4. Voice and Data Structured Cabling: Project-based services for single data drops to complete building infrastructure including CAT5/CAT6, fiber, paging, coax, CCTV, and low voltage electrical work.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

QTS Communications is a Denver, Colorado-based telecommunications systems integrator and Avaya Value Added Reseller that sells, installs, and supports business telephone systems for Colorado businesses. Its core offerings include both premise-based Avaya IP Office platforms and cloud/hosted Avaya unified communications, delivered alongside complementary voice and data products, structured cabling services, and ongoing support and maintenance agreements.

Product overview

QTS Communications is a Denver, Colorado-based telecommunications systems integrator offering both premise-based and cloud telephone systems as its core product lines. The company's primary offerings include AVAYA IP Office (an on-premise IP business telephone system for small to medium enterprises supporting up to 150 networked sites) and AVAYA Cloud Unified Communications (a hosted cloud phone system). These core platforms are complemented by an ecosystem of add-on products including Poly video/voice conferencing systems, Leitner wireless headsets, Eaton UPS/power distribution, XIMA Chronicall call accounting/recording, Algo/Bogen/Valcom paging and notification systems, Adtran network switches/routers, and E-Genius wireless phones/radios. The company also provides professional services including voice and data structured cabling (CAT5/6, fiber, coax, CCTV), remote technical support, installation, training, and a White Glove Cloud Implementation Service where QTS serves as the primary contact for support coordination with cloud vendors.

Differentiator

Problem solved

Functional benefit

Products and services

• Avaya IP Office Business Telephone System A highly modular premise-based IP communications telephone system designed for small and medium enterprises, supporting home offices, standalone businesses, and networked branch and head offices. Supports up to 150 sites in a multi-site network with resiliency.
• Avaya Cloud Unified Communications Cloud-based unified communications platform providing hosted telephone services with features such as voicemail, call forwarding, eFax, mobile and software applications for remote work support.
• Voice and Data Structured Cabling Services Full-service voice and data structured cabling including CAT5/CAT6, fiber, paging, coax, CCTV, low voltage electrical, wire management, ladder racking, fiber management, and LAN testing certification. Delivered as project-based work from single data drops to complete building infrastructure.
• White Glove Cloud Implementation Service Premium implementation service for cloud system rollouts where QTS acts as the primary contact for support issues, participates in vendor calls, and assists with rollout and adoption.
• QTS Support and Maintenance Services Comprehensive support offerings ranging from basic software coverage to 7x24 onsite support, including Avaya IPOSS overlay services with direct access to Avaya Tier 1 Engineers, remote technical support, onsite technicians, installation, and administrator/user training.
• Poly Video and Voice Conferencing Systems Conference solutions ranging from private offices to corporate board rooms, including video conferencing and WiFi wireless communication devices for mobility.
• Leitner Wireless Headsets Wireless headsets designed for productivity and comfort with multi-device connectivity (desk phone, computer, cell), FocusLight LED indicators, and 5-year warranty.
• Eaton Powerware UPS and Power Distribution Uninterruptible power supplies (UPSs), DC power solutions, surge protective devices, power distribution units (PDUs), remote monitoring, and power management services.
• Adtran Ethernet Switches and Routers Ethernet switches and routers for network infrastructure, supporting VOIP, Ethernet, VPN, SSL, and firewall functions.

Quantifiable outcome

• Tax incentives can reduce total cost of ownership by up to 40% through CAP-X/OP-X model options
• +2 more outcomes

Named customers1 record

Segments2 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• AvayacoreChannel Partner/ Reseller/ DistributorQTS is a Value Added Reseller for Avaya Communications, a global leader in unified business communications systems. QTS offers Avaya IP Office systems, cloud unified communications, and provides IPOSS (IP Office Support Services) as an overlay to support agreements with direct access to Avaya Tier 1 Engineers.

Scale indicators2 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Vonage (Ericsson): Vonage Business Communications offers cloud phone systems and UCaaS for SMBs, providing a direct cloud alternative to the Avaya Cloud Office solution QTS resells.
• Sangoma Technologies: Sangoma provides premise-based and cloud PBX/UC solutions (Switchvox, Sangoma Connect) for SMBs, directly overlapping with QTS's premise and hybrid telephony offerings.
• RingCentral: RingCentral is a leading cloud UCaaS/hosted PBX provider whose core product (cloud business phone systems with mobility, voicemail, eFax) directly competes with QTS's Avaya Cloud Office offering for SMB and mid-market buyers.
• Nextiva: Nextiva sells cloud-based business phone systems, unified communications, and contact center tools targeting SMBs — the same customer profile and product category QTS serves through its cloud and premise offerings.
• 8x8: 8x8 provides cloud UCaaS, voice, video, and contact center solutions to SMB and mid-market customers, overlapping directly with QTS's cloud unified communications and hosted telephony product set.
• Vertical Communications: Vertical Communications sells premise-based and cloud business phone systems aimed at SMB customers, competing head-to-head with QTS for the same small-to-medium enterprise buyer in telephony.
• Mitel: Mitel sells premise-based IP PBX, hybrid, and cloud communications platforms for SMB and mid-market — a direct substitute for the Avaya IP Office premise systems QTS integrates.

Broad incumbents

• Cisco (Webex): Cisco's Webex Calling and BroadWorks-powered UCaaS compete broadly with QTS's hosted telephony portfolio, especially for mid-market and enterprise customers needing integrated voice, video, and conferencing.
• Zoom Communications: Zoom Phone (UCaaS) plus Zoom Meetings competes with QTS's cloud UC and Poly-powered conferencing bundles, particularly for customers prioritizing cloud-first, video-centric communications.
• Avaya: Avaya is the global incumbent whose IP Office and Cloud Office platforms are QTS's core offerings. Avaya sells broadly through partners and increasingly direct, and any shift in channel strategy directly affects QTS's positioning.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/qtscom
• Facebookfacebook.com/QTSCOM
• LinkedInlinkedin.com/company/qts-communications

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about QTS Communications