Refurb UK

What Refurb UK does

Refurb UK is a UK-based commercial shopfitting and refurbishment contractor specialising in retail and hospitality environments. Founded in 2015 by Director Richard Mitchell, who brings 20 years of shopfitting industry experience working with blue-chip companies, the company operates from its headquarters in Riddings, Alfreton, Derbyshire, and delivers projects across England, Scotland, and selectively into Ireland (notably a Cork shopping mall refurbishment). The firm employs between 11 and 50 staff and runs five core service lines: Commercial Maintenance, Commercial Refurbishment, New Builds, Surveying (traditional and point cloud laser), and Manufacture & Procurement for bespoke fixtures and fittings.

The company serves as principal contractor on project-based engagements, providing end-to-end delivery from initial survey through to handover. Its technical differentiation rests on point cloud laser surveying for rapid and accurate measurement, in-house bespoke manufacturing capabilities (e.g., 600 pastry units for a single client roll-out, counters, tablet stands, barriers, external seating), and a flexible programming model that supports night works, fast-track fit-outs, and around-the-clock operations to minimise client trading disruption. Notable projects include multi-location Caffé Nero fit-outs (Regent Street, Heathrow, Stansted, Edinburgh Waverley, Canary Wharf), a 40-ATM Virgin Money roll-out, Jack Wills dilapidations works, and Five Guys refresh programmes sustained over 18 months.

Refurb UK generates revenue on a project-based professional services model with bespoke manufacturing as a secondary stream. Pricing is quote-based with free site surveys and no publicly disclosed standard pricing tiers. Go-to-market is direct enterprise sales: the firm engages national multi-site retailers and restaurant chains via its website, phone, email, and referrals, with a customer base that includes Caffé Nero, Five Guys, Jack Wills, Patisserie Valerie, Virgin Money, Lush, Superdrug, Tortilla, GAIL's, EL&N, Interserve, and Very Group. The company has reported year-on-year growth in both turnover and client count since founding, indicating stable expansion within the UK commercial fit-out sector.

Name

Refurb UK

Legal name

RefurbUK

Website

https://refurbuk.co.uk

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

11–50 employees

Short description

Refurb UK is a UK-based commercial shopfitting and refurbishment contractor founded in 2015, serving national multi-site retail and hospitality clients with project-based fit-out, maintenance, surveying, and bespoke manufacturing services across the UK and Ireland.

Ownership category

akta.pro rank

Headquarters

HQ city

Alfreton

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. Commercial Fit-Out and Refurbishment Projects: Project-based professional services revenue from commercial refurbishment, new build fit-outs, and shopfitting for retail and hospitality clients. Revenue is generated through one-time project fees based on quotes and agreed pricing.
2. Bespoke Manufacturing and Procurement: Custom fabrication and procurement of fixtures, fittings, and specialist equipment for commercial spaces. Includes design, development, and build of bespoke items to client specifications.
3. Commercial Maintenance Services: Ongoing maintenance and repair services including plumbing, carpentry, glazing, emergency call-outs, insurance works, and dilapidation repairs.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

RefurbUK provides commercial shopfitting, refurbishment, and fit-out services across the UK for retail and hospitality businesses. Service lines include surveying (traditional and point cloud laser), commercial refurbishment, new build fit-outs, ongoing commercial maintenance, and bespoke manufacture and procurement of fixtures, fittings, and specialist equipment.

Product overview

RefurbUK is a commercial shopfitting and refurbishment company offering five core services: Commercial Maintenance (repairs and emergency call-outs), Commercial Refurbishment (re-branding and re-fitting), New Builds (complete fit-outs), Surveying (traditional and laser-based building surveys), and Manufacture & Procurement (bespoke fixture and fitting manufacturing). The company operates primarily in the UK retail and hospitality sectors, serving national multi-site retailers and restaurants.

Differentiator

Problem solved

Functional benefit

Products and services

• Commercial Maintenance General maintenance and repair services for commercial premises including plumbing and carpentry repairs, shutters and glazing maintenance, insurance works, building dilapidation works, and emergency call-out response for retail and hospitality clients.
• Commercial Refurbishment Re-branding and re-fitting of retail and hospitality commercial spaces including new counters, lighting, heating, mechanical and electrical works, air conditioning, decoration, shop fronts, and installation of furniture and equipment.
• New Builds End-to-end fit-out of new build commercial properties, transforming empty shells into functional retail or hospitality premises including supply and installation of counters, fixtures, furniture, mechanical and electrical systems, HVAC, decoration and graphics.
• Surveying Building surveys of commercial properties using traditional measurement methods or point cloud laser scanning to measure, record and report on interiors, exteriors and building services, plus condition surveys for repairs, dilapidations and insurance work.
• Manufacture & Procurement Bespoke manufacturing and procurement solutions for commercial fixtures and fittings, ranging from one-off requirements through to large multi-site roll-outs, including external seating areas, tablet stands, counter screens, barriers, furniture, catering kitchens, refrigeration and specialist equipment.

Quantifiable outcome

• Completed 40 ATM machine rollout for Virgin Money with overnight installations
• +3 more outcomes

Named customers12 records

Segments2 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Scale indicators4 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Overbury: UK commercial fit-out and refurbishment specialist (part of Morgan Sindall), serving retail, hospitality, and office clients with national coverage. Directly comparable in service mix (fit-out, refurbishment, maintenance) and customer segments, though larger in scale.
• Parkeray: UK commercial fit-out, refurbishment, and maintenance contractor serving retail, leisure, and hospitality sectors. Closely comparable business model with project-based fit-out and ongoing maintenance offerings for national multi-site clients.
• Oktra: UK commercial fit-out and refurbishment specialist delivering workplace, retail, and hospitality projects. Comparable in service scope (design, fit-out, bespoke joinery) and customer profile.
• Styles & Wood: UK-based commercial fit-out and refurbishment contractor focused on retail, hospitality, and leisure sectors. Provides an almost identical suite of services (fit-out, refurbishment, maintenance) to Refurb UK for national multi-site clients.
• Knight Harwood: UK commercial interiors contractor specialising in fit-out and refurbishment for retail, hospitality, and leisure operators. Directly comparable service offering and customer base to Refurb UK.
• Area Sq: UK workplace fit-out and refurbishment specialist delivering projects for retail, hospitality, and commercial occupiers. Comparable in service model and target customers, competing for similar refurbishment and fit-out tenders.
• BW Workplace Experts: UK commercial interior fit-out and refurbishment contractor with a similar vertical focus on retail, hospitality, and commercial end-markets. Competes directly for multi-site retail and hospitality refurbishment programmes.

Broad incumbents

• McLaren Construction Group: Larger UK construction group with a dedicated interiors and fit-out division serving retail, hospitality, and commercial sectors. Offers the same core capability as Refurb UK but as part of a broader, national construction portfolio with greater capacity for mega-programmes.
• Mace Group: Global construction and consultancy group with a UK fit-out and refurbishment business serving retail and commercial clients. Overlaps with Refurb UK in shopfitting and refurbishment services but operates at significantly greater scale with a much wider service portfolio.

Emerging players

• 2gether Group: UK provider of fast-track and roll-out commercial projects including shop fitting, refurbishments, and repairs — explicitly listed as a Refurb UK client/peer relationship. Comparable in scale and service offering, with similar national roll-out capabilities.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/Refurb-UK-100064287992186
• LinkedInlinkedin.com/company/refurb-uk

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Refurb UK