United Way of Lebanon County

What United Way of Lebanon County does

United Way of Lebanon County is a 501(c)(3) nonprofit organization operating in Lebanon County, Pennsylvania, focused on community impact across three pillars: education, health, and financial stability. The organization convenes local nonprofits, businesses, government entities, and residents to address systemic community challenges, functioning less as a direct service provider and more as a fundraising and re-granting intermediary. Core operational programs include the 211 health and human services hotline, Volunteer Income Tax Assistance (VITA) and MyFreeTaxes, the Communities In Schools PA (CISPA) school-based coordinator model, SingleCare prescription discount cards, Born Learning Trails, Little Free Libraries across all six county school districts, and the Reading Friends volunteer literacy program. Annual events such as Day of Caring mobilize 500+ volunteers across 56 project sites.

Name

United Way of Lebanon County

Legal name

United Way of Lebanon County Inc.

Website

https://unitedwaylebco.org

Company type

Private

Founded year

1952

Operating status

Operating

Headcount range

1–10 employees

Short description

United Way of Lebanon County is a 501(c)(3) nonprofit that raises and regrants charitable funds across Lebanon County, PA to address education, health, and financial stability through programs like the 211 hotline, VITA tax assistance, school-based community coordinators, and workplace giving campaigns.

Ownership category

akta.pro rank

Product category

Community Services Nonprofit

NAICS

Social Assistance (624), Other Individual and Family Services (624190), Civic and Social Organizations (8134)

SIC

Services-Social Services (8300), Services-Membership Organizations (8600)

akta.pro primary industry

Community Centers & Neighborhood Support Services (BPAGAEAL)

akta.pro secondary industries

Affordable Housing & Community Development (Housing, Community Land Trusts) (BPAGALAC), Community Development & Neighborhood Revitalization (CDBG, Place-Based Initiatives) (BPAIANAE)

Keywords

• Community fundraising campaigns
• Workplace giving programs
• Volunteer mobilization services
• Social services coordination
• Nonprofit grantmaking

Headquarters

HQ city

Lebanon

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Others, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Annual Community Campaign: Primary fundraising campaign raising over $1 million annually through individual donations, workplace giving, and corporate sponsorships. Campaign runs September through June with incentive prizes to encourage participation.
2. Workplace Giving: Corporate workplace campaigns where employees pledge deductions from paychecks. Makes up the backbone of annual campaign revenue.
3. Leadership Giving Programs: Pacesetter program ($500-$9,999 annually) and Alexis de Tocqueville Society ($10,000+) for major donor cultivation.
4. Planned Giving (Red Feather Society): Legacy/planned giving program for estate gifts, trusts, and deferred donations to create lasting community impact.

Pricing tiers

Go-to-market motion3 records

Distribution channels7 records

Marketing channels8 records

Core offering

United Way of Lebanon County is a 501(c)(3) nonprofit organization that raises funds through annual community and workplace giving campaigns and reinvests them into Lebanon County through direct community programs (211 hotline, VITA tax preparation, ALICE awareness, Born Learning Trails, Little Free Libraries, Reading Friends, SingleCare Rx discounts) and Community Impact Grants to local health and human service nonprofits. It also serves as a convener connecting nonprofits, businesses, government, and residents to address community challenges in education, health, and financial stability.

Product overview

United Way of Lebanon County operates as a community impact organization offering a portfolio of programs and services rather than a unified technology product. The core offerings include the 211 Resource Hotline (24/7 social services referral), Volunteer Income Tax Assistance (VITA), Communities In Schools PA (school-based coordination), ALICE awareness program, Born Learning Trails, Day of Caring annual volunteer events, Little Free Libraries literacy program, MyFreeTaxes online filing, School Supply Drive/Stuff the Bus, SingleCare prescription discount cards, Volunteer Lebanon matching platform, Reading Friends literacy volunteers, Community Impact Grants to nonprofits, Workplace Giving campaigns, Leadership Giving tiers, and Red Feather Society planned giving recognition.

Differentiator

Problem solved

Functional benefit

Brands

• 211: Free 211 health and human services resource hotline connecting residents to local health and human service agencies 24/7.
• VITA
• Communities in Schools (CISPA)
• ALICE
• Day of Caring
• Little Free Libraries
• Born Learning Trails
• Red Feather Society

Products and services

• 211 Resource Hotline
• Volunteer Income Tax Assistance (VITA)
• MyFreeTaxes
• Communities In Schools PA (CISPA)
• ALICE Program
• Born Learning Trails
• Day of Caring
• Little Free Libraries
• Stuff the Bus / School Supply Drive
• SingleCare Rx Discount Program
• Volunteer Lebanon
• Reading Friends
• Community Impact Grants
• Workplace Giving
• Leadership Giving
• Red Feather Society (Planned Giving)

Quantifiable outcome

• $26,500 in prescription savings through SingleCare program
• +4 more outcomes

Named customers14 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Partnerships

14 partnerships are on record, tiered minor, core and secondary.

• Friends of Union Canal Tunnel ParkminorOthers · 1 January 2026
• Salvation Army Lebanon CorpsminorOthers · 1 January 2026
• Coleman Memorial ParkminorOthers · 1 January 2026
• Lebanon Community TheatreminorOthers · 1 January 2026
• WellSpan HealthcoreGTM or Marketing Partner · 1 January 2025Long-time supporter and presenting sponsor of Day of Caring. WellSpan Good Samaritan Hospital leadership team serves as campaign chairs. Lead marketing sponsor for workplace campaigns. Supports employee giving campaigns.
• Penn State HealthcoreGTM or Marketing Partner · 1 January 20252021-22 campaign sponsor. Participates in workplace campaigns and corporate giving programs.
• UPMC Health PlansecondaryGTM or Marketing Partner · 1 January 2025Event sponsor for Faces of Impact Celebration Dinner. Supports community events and workplace campaigns.
• BlueScopecoreGTM or Marketing Partner · 1 January 2025Butler BlueScope was Premiere Sponsor for 2019 Day of Caring. JBT (another BlueScope company) participates actively in workplace campaigns. Multiple employees recognized in campaign incentive prizes.
• Hershey CompanycoreGTM or Marketing Partner · 1 January 2021Long-time corporate partner with generous matching program that has raised almost $300,000 for United Way. Corporate campaign sponsor. Employees participate in workplace giving and Day of Caring.
• Communities In Schools of Pennsylvania (CISPA)coreStrategic or Co-development Partner · 1 January 2021Nonprofit specializing in integrated community school programs. United Way investment supports Community School Coordinators at Northwest Elementary, Henry Houck Elementary, Union Canal Elementary, and Ebenezer Elementary schools.
• Palmyra Health and Education CollaborativecoreStrategic or Co-development Partner · 1 January 2021$65,000 investment funds Little Explorers Early Learning Outreach classes, after-school homework assistance, and community navigation services. Includes Palmyra Public Library, Phoenix Youth Center, and Caring Cupboard.
• United Way of PennsylvaniacoreStrategic or Co-development Partner · 1 January 2021Partnership for ALICE research and data. Statewide advocacy collaboration. 211 hotline coordination. Shared resources and best practices.
• Lebanon County Christian Ministries (LCCM)coreStrategic or Co-development Partner · 1 January 2020FRESH Start Emergency Shelter & Resource Center funded in part by United Way. 211 connects callers to LCCM housing resources. COVID-19 emergency grants supported shelter operations.
• Pipelines and Pathways to Success CollaborativecoreStrategic or Co-development Partner · 1 January 2020$70,000 grant supports collaboration between Lancaster-Lebanon Literacy Council, PROBE, and Support Connections of Lebanon County for employment and adult education services.

Scale indicators10 records

Recent moves7 records

Expansion highlights6 records

Regional players

• United Way of Southwestern Pennsylvania: Large PA United Way covering Allegheny, Westmoreland, Fayette, and other southwestern counties; comparable in mission but serves a much larger geography and is significantly bigger in scale.
• United Way of the Greater Lehigh Valley: Larger PA-based United Way serving Lehigh and Northampton counties with similar workplace giving and ALICE programs; comparable in mission and model but operating in a different PA geography.

Direct peers

• United Way of the Capital Region: Serves the Harrisburg-area counties (Dauphin, Cumberland, Perry) with workplace giving, ALICE data work, and community impact grants; operates a comparable donor cultivation and grantmaking model.
• United Way of Lancaster County: Sister United Way affiliate serving neighboring Lancaster County, PA with the same workplace-giving-led model, 211 hotline, and Community Impact Grants to local nonprofits; directly comparable in size and operating geography.
• United Way of Berks County: Another Pennsylvania United Way chapter running an annual campaign, workplace giving, and community impact grants; directly comparable in structure and mid-sized county focus.
• United Way of York County: York County, PA United Way operating an analogous model — annual campaign, 211, VITA, and Community Impact Grants — to a similar mid-sized Pennsylvania county.
• The Foundation for Enhancing Communities (TFEC): Community foundation serving the Harrisburg/Central PA region with donor-advised funds, competitive grants, and community initiatives; comparable as a regional grantmaking and convener organization.
• United Way of Chester County: Chester County, PA United Way running an annual workplace-giving campaign, 211, and Community Impact Grants — a closely analogous peer serving a similar Pennsylvania suburban county.
• Lebanon Valley Community Foundation: Local community foundation operating in the same Lebanon County geography with grantmaking, scholarship administration, and donor services — a direct in-geography peer for local philanthropic funding.

Broad incumbents

• United Way Worldwide: National parent network providing branding, shared tools (211, ALICE research, SingleCare), and best practices to all local United Way chapters including UWLC; broader incumbent in the same umbrella.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/unitedwaylebco
• Xx.com/UnitedWayLebCo
• LinkedInlinkedin.com/company/united-way-of-lebanon-county

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about United Way of Lebanon County