Penn State Health

What Penn State Health does

Penn State Health is a private, non-profit, multi-hospital health system headquartered in Hershey, Pennsylvania, and affiliated with Penn State University and Penn State College of Medicine. The system operates six hospitals — Milton S. Hershey Medical Center (the academic tertiary anchor), Holy Spirit Medical Center, Hampden Medical Center, Lancaster Medical Center, St. Joseph Medical Center, and Pennsylvania Psychiatric Institute — along with Golisano Children's Hospital and a network of specialty institutes (Cancer, Heart and Vascular, Bone and Joint, Neuroscience) plus Penn State Health Medical Group outpatient practices. Care is delivered across eight or more central Pennsylvania counties (Berks, Centre, Cumberland, Dauphin, Lancaster, Lebanon, Perry, York), with virtual and mobile outreach via Penn State Health OnDemand and the LION Mobile Clinic.

The underlying technology stack centers on clinical delivery systems rather than proprietary software: an Epic electronic health record and revenue cycle platform (currently being transitioned under a newly appointed CIO), AI-powered MRI image reconstruction via Siemens Healthineers' Deep Resolve (deployed on eight scanners system-wide and used in roughly 90% of pediatric scans at Golisano), and patient-facing tools including a patient portal and online scheduling. The system supports clinical trials, fertility preservation, and academic research collaborations (e.g., with Brown University on AI/radiology liability).

The business model is a fee-for-service health system generating revenue primarily through patient care services billed to Medicare, Medicaid, and private insurers, plus professional services from employed and affiliated physicians. Pricing is not publicly disclosed and varies by procedure, payer, and patient circumstance; the organization publishes Hospital Price Transparency information and offers financial counseling. GTM is direct-to-patient via referrals, emergency departments, urgent care, walk-ins, scheduled appointments, and physician referral networks, with B2B research and education partnerships via the College of Medicine. Recent strategic activity includes the March 2025 acquisition of Prime Anesthesia Associates, the unification of psychiatric services under a single brand (May 2026), and ongoing capital redevelopment funded in part by a $6.5M RACP grant.

Name

Penn State Health

Legal name

Penn State Health

Website

https://pennstatehealth.org

Company type

Private

Founded year

1963

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Penn State Health is a private, non-profit, multi-hospital academic health system headquartered in Hershey, Pennsylvania, operating six hospitals, Golisano Children's Hospital, and outpatient facilities across central Pennsylvania. It delivers tertiary, specialty, and primary care to patients in eight or more counties under Penn State University affiliation.

Ownership category

akta.pro rank

Product category

Integrated Healthcare Services

NAICS

General Medical and Surgical Hospitals (6221), Specialty (except Psychiatric and Substance Abuse) Hospitals (622310), Psychiatric and Substance Abuse Hospitals (62221), Ambulatory Health Care Services (621)

SIC

Services-General Medical & Surgical Hospitals, Nec (8062), Services-Hospitals (8060), Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000)

akta.pro primary industry

Veterans/Military Hospitals & Federal Health Systems (HLAFAAAH)

Keywords

• Integrated healthcare delivery
• Academic medical center
• Specialty hospital services
• Cardiac care services
• Pediatric healthcare services

Headquarters

HQ city

Hershey

HQ country

United States

HQ region

North America

Offices15 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Others

Revenue model

1. Patient Care Services: Penn State Health generates revenue through comprehensive healthcare services including inpatient hospital care, outpatient services, emergency medicine, surgical procedures, diagnostic imaging, laboratory services, and specialty care across its network of hospitals and medical practices.
2. Health Insurance/Reimbursement: Revenue from insurance reimbursements including Medicare, Medicaid, and private insurance plans for covered medical services rendered to patients.
3. Professional Services: Revenue from physician services, medical consultations, surgical procedures, and specialized medical treatments provided by employed and affiliated physicians.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

Penn State Health is an integrated, non-profit academic health system that operates six acute care hospitals, a dedicated children's hospital, and numerous outpatient facilities across central Pennsylvania. It delivers comprehensive inpatient, outpatient, emergency, surgical, diagnostic, and specialty medical services, supported by specialty institutes for cancer, cardiovascular, orthopedic, neuroscience, and congenital heart care. The system also operates a unified psychiatry and behavioral health service line, virtual care offerings, a patient portal, community outreach via mobile clinic, and clinical trials programs.

Product overview

Penn State Health is a comprehensive healthcare system serving central Pennsylvania, comprising multiple hospitals (Milton S. Hershey Medical Center as the academic medical center, Holy Spirit Medical Center, Hampden Medical Center, Lancaster Medical Center, and St. Joseph Medical Center), specialty institutes (Cancer Institute, Heart and Vascular Institute, Bone and Joint Institute, Neuroscience Institute), Penn State Health Medical Group with primary and specialty care locations, and Penn State Health Golisano Children's Hospital. The system offers psychiatric and behavioral health services unified under Penn State Health Psychiatry and Behavioral Health, virtual care through Penn State Health OnDemand, a Patient Portal for secure online access, and the LION Mobile Clinic for community outreach. Deep Resolve AI-powered MRI technology enhances imaging capabilities across the system. Penn State Health also operates clinical trials programs and provides specialized services including cardiac rehabilitation, pulmonary rehabilitation, and hemophilia treatment.

Differentiator

Problem solved

Functional benefit

Brands

• Penn State Health Psychiatry and Behavioral Health: Unified psychiatric and behavioral health services brand
• Penn State Health Golisano Children's Hospital
• Penn State Cancer Institute
• Penn State Heart and Vascular Institute
• Penn State Bone and Joint Institute
• Penn State Neuroscience Institute

Products and services

• Penn State Health Milton S. Hershey Medical Center Academic medical center and central Pennsylvania's only tertiary care hospital, home to Penn State College of Medicine and ranked among the best orthopedic providers by U.S. News & World Report. Provides advanced tertiary and quaternary care, residency and fellowship training, and is the system anchor for the eight-county Penn State Health network.
• Penn State Health Golisano Children's Hospital Dedicated pediatric hospital providing comprehensive children's healthcare services, recognized on Newsweek's "America's Best Children's Hospitals 2026" list. Serves pediatric patients across central Pennsylvania with specialty pediatric services, including NICU and pediatric imaging using AI-powered Deep Resolve MRI.
• Holy Spirit Medical Center Community hospital in Camp Hill, Pennsylvania providing acute care, emergency services, and various medical specialties, including a Level 2 trauma center, and hosting the relocated inpatient behavioral health services under Penn State Health Psychiatry and Behavioral Health.
• Lancaster Medical Center Community hospital in Lancaster County providing medical and surgical services, supported by joined Prime Anesthesia Associates for surgical care expansion.
• Hampden Medical Center Community hospital in Enola serving Hampden area with acute and emergency care services and language access services for non-English speakers.
• St. Joseph Medical Center Community hospital in Berks County providing various medical services and serving as a clinical training site for Penn State Schuylkill nursing students.
• Penn State Cancer Institute Comprehensive cancer care center offering medical oncology, radiation oncology, surgical oncology, and access to clinical trials for adult and pediatric oncology patients.
• Penn State Heart and Vascular Institute Cardiovascular care center offering cardiac catheterization, electrophysiology, congenital heart surgery, heart transplant (600th transplant milestone reached), cardiac rehabilitation, and cardiovascular diagnostics across locations including the IO Silver Clinic in Hershey.
• Penn State Bone and Joint Institute Orthopedic institute designated as a Blue Distinction Center for Knee and Hip Replacement, performing more than 1,000 joint replacement procedures annually across central Pennsylvania.
• Penn State Neuroscience Institute Neurological care center offering neurosurgery, neurology, and treatment for complex neurological conditions.
• Penn State Health Congenital Heart Center Comprehensive center treating patients from fetal life to adulthood for congenital heart disease, including the ACHA-accredited Adult Congenital Heart Disease (ACHD) Program, pediatric cardiology, and congenital heart surgery.
• Penn State Health Psychiatry and Behavioral Health Unified psychiatric and behavioral health services offering inpatient care for adults, adolescents, and children, along with outpatient mental health services across central Pennsylvania.
• Penn State Health Medical Group Network of primary and specialty care physician practices across central Pennsylvania, offering outpatient services in multiple counties including Berks, Centre, Cumberland, Dauphin, Lancaster, Lebanon, Perry, and York.
• Penn State Health OnDemand Virtual healthcare service offering OnDemand Care for urgent needs, Virtual Primary Care for routine appointments, and Virtual Health Care for scheduled virtual visits with providers.

Quantifiable outcome

• Reduced MRI scan times by 7-10 minutes on average, up to 70% for complex brain scans
• +4 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability3 records

Feature2 records

Partnerships

Ten partnerships are on record, tiered minor and core.

• Team IgniteminorStrategic or Co-development Partner · 26 March 2026Team Ignite, a Service-Disabled Veteran-Owned Small Business, convened a leadership discussion with healthcare professionals including Mona Miliner from Penn State Health Milton S. Hershey Medical Center to explore future of care delivery, covering topics including effective leadership, technology integration, and workforce well-being.
• Dominant Care LLCminorStrategic or Co-development Partner · 26 March 2026Frank Oguno, CEO of Dominant Care LLC, participated in a healthcare leadership panel discussion organized by Team Ignite alongside Penn State Health professionals to share perspectives on balancing technology with human-centered care and addressing rising burnout.
• Brown UniversitycoreStrategic or Co-development Partner · 19 March 2026Penn State collaborated with Brown University and Seton Hall University Law on research examining how AI integration into radiology workflow affects perceptions of legal liability in malpractice cases.
• Seton Hall University LawcoreStrategic or Co-development Partner · 19 March 2026Collaborative research study with Penn State and Brown University examining how AI integration into radiology workflow affects perceptions of legal liability in malpractice cases.
• Siemens HealthineerscoreTechnology or Integration · 8 December 2025Penn State Health implemented Deep Resolve, an AI-powered MRI image reconstruction software developed by Siemens Healthineers, at Milton S. Hershey Medical Center and Golisano Children's Hospital. Technology funded by Children's Miracle Network.
• EpiccoreTechnology or Integration · 18 November 2025Penn State Health appointed Dennis Sutterfield as CIO to oversee transition to Epic as its electronic health record and revenue cycle management platform. Sutterfield has prior Epic experience from roles at SUNY Downstate Health Sciences University.
• Children's Miracle NetworkcoreStrategic or Co-development Partner · 28 October 2025Children's Miracle Network provides funding support for Golisano Children's Hospital, including advanced MRI technology (Deep Resolve), pediatric care programs, and equipment.
• Prime Anesthesia AssociatescoreStrategic or Co-development Partner · 26 March 2025Prime Anesthesia Associates, a physician-owned anesthesia practice in Lancaster County, joined Penn State Health effective March 24, 2025. Move includes hiring additional CRNAs to meet growing patient demand and support surgical care expansion in Lancaster County.
• Penn State SchuylkillcoreStrategic or Co-development Partner · 1 January 2019Penn State Schuylkill's Bachelor of Science in Nursing program places students in clinical settings at Geisinger Medical Center and Penn State Health St. Joseph Medical Center, building a local nursing pipeline to address Pennsylvania's shortage of more than 20,000 registered nurses.
• Geisinger Medical CentercoreStrategic or Co-development Partner · 1 January 2019Clinical rotation site for Penn State Schuylkill nursing students as part of nursing education pipeline program addressing regional RN shortage.

Scale indicators10 records

Recent moves7 records

Expansion highlights6 records

Regional players

• St. Luke's University Health Network: St. Luke's is a non-profit integrated health system operating 15+ hospitals across eastern Pennsylvania and New Jersey. It is a regional peer competing with Penn State Health in the Lehigh Valley and adjacent counties, with comparable multi-hospital non-profit operating model.
• Main Line Health: Main Line Health is a non-profit health system serving the western suburbs of Philadelphia with four acute care hospitals and extensive outpatient services. While geographically separate from Penn State Health, it is comparable in operating model as a multi-hospital, non-profit, non-academic PA system.
• Tower Health: Tower Health is a regional non-profit health system based in West Reading, Pennsylvania, operating Reading Hospital and several community hospitals in southeastern PA. It directly competes with Penn State Health St. Joseph Medical Center in Berks County for inpatient and specialty services.

Broad incumbents

• Allegheny Health Network: Allegheny Health Network (AHN) is a western Pennsylvania integrated delivery system owned by Highmark Health, combining academic and community hospitals across multiple counties. As a major Pennsylvania system with payer-aligned economics, it is a broad incumbent comparable on scale and integrated-delivery model.
• UPMC: UPMC is a $25B+ integrated academic health system headquartered in Pittsburgh, Pennsylvania, operating 40+ hospitals and a large insurance arm. It is the dominant Pennsylvania health system and the most direct broad incumbent competitor for tertiary and specialty referrals across the state.
• Cleveland Clinic: Cleveland Clinic is a large, non-profit academic medical center operating a multi-hospital integrated delivery network with national brand recognition. It is a broad incumbent comparable to Penn State Health on the academic medical center positioning, tertiary referrals, and specialty institute model (Heart, Cancer, etc.).
• Johns Hopkins Medicine: Johns Hopkins Medicine is a leading non-profit academic health system with nationally ranked hospitals, a medical school, and extensive research infrastructure. It is a broad incumbent comparable to Penn State Health on academic medical center model, multi-specialty institutes, and U.S. News national rankings.

Direct peers

• WellSpan Health: WellSpan is a non-profit integrated health system based in York, Pennsylvania, operating hospitals, physician practices, and ambulatory services across south-central PA. It directly competes with Penn State Health in York, Lancaster, and Adams counties, overlapping several of the same service lines and geographies.
• Lehigh Valley Health Network: Lehigh Valley Health Network (LVHN) is an academic community health system in eastern Pennsylvania operating multiple hospital campuses and a large physician network. It is a direct competitor for tertiary referrals in Berks and Lehigh counties, where Penn State Health St. Joseph also operates.
• Geisinger Health System: Geisinger is an integrated, non-profit, physician-led Pennsylvania health system serving central and northeastern PA with multiple hospitals, a large medical group, and an insurance plan (Geisinger Health Plan). It directly overlaps Penn State Health's central PA footprint and serves as a clinical rotation partner for Penn State Schuylkill nursing students.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/PennStHershey
• YouTubeyoutube.com/pennstatehershey
• Facebookpennstatehealth.org/about-us/social-media
• LinkedInpennstatehealth.org/about-us/social-media
• Instagraminstagram.com/pennstatehershey

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Subsidiaries8 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Penn State Health