SMWO

What SMWO does

SMWO (Stichting Maatschappelijk Werk en Welzijn Oosterschelderegio) is a Dutch non-profit foundation (stichting) with ANBI public-benefit status that delivers integrated social work, independent client support, welfare, and sport/movement services to residents of six municipalities in the Zeeland region of the Netherlands: Borsele, Goes, Kapelle, Noord-Beveland, Reimerswaal, and Schouwen-Duiveland. The organization operates 17+ service lines spanning general social work, onafhankelijke cliëntondersteuning (independent client support across Jeugdwet, Wmo, Zorgverzekeringswet, and Wlz), social-legal aid (Geld en recht), neighborhood mediation (Buurtbemiddeling De Bevelanden), youth work (ages 4-23, including youth centers and Citytrainers), caregiver support (Mantelzorgpunt Goes), parenting and family support (including Gezinsmaatjes), bereavement counseling, loneliness support (Steunpunt Eenzaamheid), sex-worker social work, language/literacy assistance, volunteer coordination, two point-based exchange shops (Ruilwinkels), and an urban garden (Stadstuin Goes). Underlying delivery is human-mediated: trained social workers, volunteers, and program coordinators operating from a headquarters in Goes, a regional hub in Zierikzee, dedicated youth centers, retail storefronts, and home-visit channels; the technology stack is described as not applicable, with no proprietary software, AI/ML systems, APIs, or mobile apps.

The business model is funded primarily through multi-year managed-service contracts with the six served municipalities, supplemented by nominal user fees (e.g., €14 for the In Balans fall-prevention course, €3 plus €0.25/km for transport). End-user services are delivered free of charge, so the customer base is effectively the municipal governments that procure care, welfare, youth, and sport mandates. ISO NEN zorg en welzijn certification and ANBI status support contract eligibility and tax-deductible donations. Governance is provided by a six-member Raad van Toezicht (Supervisory Board), and the organization participates in the Sociaal Werk Zeeland (SWZ) coalition alongside peer Zeeland welfare foundations (Welzijn Veere, Vizita, SWMO, Hulst voor Elkaar, aan-z). From 1 January 2026 SMWO will discontinue 24/7 availability, redirecting urgent contacts to external crisis lines, indicating cost-side rationalization within a fixed public-funding envelope.

Name

SMWO

Legal name

Stichting Maatschappelijk Werk en Welzijn Oosterschelderegio

Website

https://smwo.nl

Company type

Private

Operating status

Operating

Short description

SMWO (Stichting Maatschappelijk Werk en Welzijn Oosterschelderegio) is a Dutch non-profit foundation providing social work, client support, welfare, and sport programs to residents of six Zeeland municipalities under municipal government contracts.

Ownership category

akta.pro rank

Headquarters

HQ city

Goes

HQ country

Netherlands

HQ region

Europe

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Others

Revenue model

1. Municipal Government Contracts: SMWO receives funding through contracts with municipalities in the Oosterschelderegio region (Borsele, Goes, Kapelle, Noord-Beveland, Reimerswaal, Schouwen-Duiveland) for delivering social work, welfare services, client support, and youth services.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels6 records

Core offering

SMWO is a non-profit social welfare foundation that delivers community-based social work, independent client support, youth work, caregiver support, neighborhood mediation, sports and exercise programs, social-legal services, bereavement support, and senior services to residents of six municipalities in the Zeeland region of the Netherlands. Services are provided free of charge (with nominal fees for select courses and transport) and funded primarily through multi-year municipal government contracts.

Product overview

SMWO (Stichting Maatschappelijk Werk en Welzijn Oosterschelderegio) is a social work and welfare organization providing a comprehensive portfolio of community support services across the Oosterschelderegio region. The organization operates as a multi-service platform combining maatschappelijk werk (social work), onafhankelijke cliëntondersteuning (independent client support), and welzijn (welfare) services. Core offerings include: Algemeen Maatschappelijk Werk for general social work; Onafhankelijke cliëntondersteuning and Wlz-cliëntondersteuning for care navigation; Geld en recht for social-legal services; Jeugd en jongerenwerk for youth services; Sport en bewegen including MQ-scan and Beweegdriehoek programs; Mantelzorgpunt Goes for caregiver support; Opvoeding en opgroeien for parenting support; and various community programs including Buurtbemiddeling, Rouwbegeleiding, Ruilwinkels, and Stadstuin Goes. Services target residents of all ages across municipalities of Borsele, Goes, Kapelle, Noord-Beveland, Reimerswaal, and Schouwen-Duiveland, with most services provided free of charge.

Differentiator

Problem solved

Functional benefit

Products and services

• Onafhankelijke cliëntondersteuning Independent client support service helping residents of the Oosterschelderegio navigate care-related questions under Jeugdwet, Wmo, Zorgverzekeringswet and Wlz (Long-term Care Act), covering care, education, housing, work and income. Free for residents.
• Wlz-cliëntondersteuning Long-term care (Wlz) client support for Zeeland residents with indications, providing free assistance in finding care, completing applications, and navigating the care system.
• Algemeen Maatschappelijk Werk General social work services for residents facing questions about money and work, relationships and processing, parenting, education, housing and health.
• Geld en recht Social-legal services providing first aid in legislation questions covering benefits, labor law, taxes, family law, education finance, WMO matters, financial affairs, and immigration law. Services are free.
• Buurtbemiddeling De Bevelanden Neighborhood mediation service in the De Bevelanden area helping residents resolve conflicts and reduce nuisance between neighbors, using trained volunteers as neutral facilitators. Three-quarters of cases are resolved.
• Jeugd en jongerenwerk Youth work services for ages 4-23 in Goes and surrounding municipalities, including youth centers (Goese Polder, Goes-West), Citytrainers sports program, after-school activities, talent development and low-threshold coaching.
• Sport en bewegen Sports and exercise programs including MQ-scan motor screening for primary schools, Beweegdriehoek for groups 4-8, Beweegcoach for adults, Plezier in de Buurt after-school activities, and Citytrainers youth leadership program.
• Mantelzorgpunt Goes Caregiver support point for caregivers in the municipality of Goes, offering information, training, registration, newsletters and appreciation programs.
• Opvoeding en opgroeien Parenting and child development support including parenting questions, support for parents of children with disabilities, friendships and relationships, divorce support, and the Gezinsmaatjes (family buddy) program.
• Senioren Senior services including Cursus In Balans fall prevention course (€14 for three lessons), Vraagbaak Ouderen voor Ouderen assistance, Sterk Thuis informative home visits, senior calendar and walking groups.
• Leven met een beperking/aandoening Social work support for people living with disabilities or conditions including non-congenital brain injury (NAH), intellectual disabilities, autism, psychiatric disabilities, physical disabilities, and chronic illnesses.
• Gespreksgroepen en trainingen Discussion groups and training programs for various target audiences including Neurodivers Café, Powervrouwen, Sociale Vaardigheden, Mantelzorg training, Rouwbeleving, weerbaarheid training for children and youth, and various parent groups.
• Huiselijk geweld Domestic violence support services operating in collaboration with Veilig Thuis Zeeland, offering 24/7 assistance for victims of physical, sexual or financial abuse.
• Prostitutie Maatschappelijk Werk Social work services for sex workers and trafficking victims in Zeeland, providing confidential support, counseling, and referrals.
• Ruilwinkels Swap shops operating on a point system in Goes and Zierikzee, offering community members opportunities to exchange goods and services without money.
• Rouwbegeleiding Bereavement support services including conversation groups for grief processing and Nabestaandencafé (bereavement café) for sharing experiences with peers.
• Taal en lezen Language and literacy support helping residents understand correspondence and complete forms in Dutch.
• Vrijwillige diensten Voluntary services including Telefooncirkel for isolated seniors, Vervoer transportation assistance, Familienetwerkberaad family network consultations, and Vrijwilliger Thuis volunteer support at home.
• Welzijn in de wijk Neighborhood welfare work supporting citizen initiatives, connecting residents, and facilitating community activities in partnership with local organizations.
• Stadstuin Goes Urban garden project on the grounds of Scalda Groen College, offering ecological gardening activities, community meeting space, and volunteer opportunities.
• Steunpunt Eenzaamheid Loneliness support point for residents of Goes municipality, offering a listening ear, advice, guidance, and the Creatief Leven (Creative Living) course for breaking isolation.

Quantifiable outcome

• Three-quarters of neighborhood conflicts are resolved through Buurtbemiddeling
• +1 more outcomes

Named customers8 records

Segments8 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

13 partnerships are on record, tiered core and minor.

• Welzijn VeerecoreStrategic or Co-development Partner · 18 March 2025Coalition partner in Sociaal Werk Zeeland (SWZ), a collaboration of the largest social work organizations in Zeeland, working on joint societal challenges including poverty alleviation, preventive care, mental resilience, and resident participation.
• VizitacoreStrategic or Co-development Partner · 18 March 2025Coalition partner in Sociaal Werk Zeeland (SWZ), collaborating on regional social work initiatives and shared goals.
• SWMOcoreStrategic or Co-development Partner · 18 March 2025Coalition partner in Sociaal Werk Zeeland (SWZ), collaborating on regional social work initiatives.
• Hulst voor ElkaarcoreStrategic or Co-development Partner · 18 March 2025Coalition partner in Sociaal Werk Zeeland (SWZ), collaborating on regional social work initiatives.
• aan-zcoreStrategic or Co-development Partner · 18 March 2025Coalition partner in Sociaal Werk Zeeland (SWZ), leading initiatives such as social referral ('sociaal verwijzen') implementation in Zeeland.
• GORSminorStrategic or Co-development PartnerCollaboration partner for Ruilwinkel Zierikzee exchange shop, operating the shop in collaboration with GORS.
• Gemeente GoescoreStrategic or Co-development PartnerMain municipal partner for sport and movement activities, youth work, and general welfare services.
• CIOSminorStrategic or Co-development PartnerEducational partner (sports college) collaborating on MQ-scan motor screening and sports activities.
• SportverenigingenminorStrategic or Co-development PartnerSports clubs in the region collaborating on sports and movement activities for youth and seniors.
• SportZeelandminorStrategic or Co-development PartnerProvincial sports organization, execution body for Province Zeeland on sport, movement and health, linked to SMWO.
• Beveland WonenminorStrategic or Co-development PartnerHousing corporation partner in Buurtbemiddeling De Bevelanden initiative, helping reduce residential nuisance.
• Politie (Police)minorStrategic or Co-development PartnerPolice partner in Buurtbemiddeling De Bevelanden initiative for addressing neighborhood conflicts.
• Veilig Thuis ZeelandcoreStrategic or Co-development Partner24/7 partner for domestic violence support and intervention, SMWO provides assistance in collaboration with Veilig Thuis.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• aan-z: SWZ coalition partner leading 'sociaal verwijzen' (social referral) implementation in Zeeland; an initiative that competes for the same funding pool as SMWO and offers social referral and welfare navigation across the province.
• SWMO: Named SWZ coalition partner, a Zeeland social work organization operating alongside SMWO on regional social-work initiatives. Direct comparability in geography, target clientele (residents with welfare/care needs), and municipal-contract revenue model.
• Vizita: Named SWZ coalition partner alongside SMWO, focused on regional social work initiatives in Zeeland. Comparability is direct: same province, same municipal-contract revenue model, same client population.
• Welzijn Veere: Coalition partner of SMWO in Sociaal Werk Zeeland; provides welfare, social work, and community programming to residents in the municipality of Veere on the same contracted-services model funded by a single municipal government. Directly comparable as a Zeeland-based welfare foundation of similar scale.
• Hulst voor Elkaar: SWZ coalition partner serving residents of Hulst (Zeeland) with citizen-initiatives, welfare support and community connections. Closely comparable mission and operating model to SMWO, at slightly smaller municipal scale.

Regional players

• MO-groep: A Dutch welfare organization delivering social work, youth support and community-based wellbeing services in the Zuid-Kennemerland region (North Holland). Comparable in service mix (youth, social work, welfare) and foundation structure, but operating in a distinct geographic catchment from SMWO.
• Lumens Groep: Welfare organization providing social work, youth services, and citizen participation in Gelderland and Overijssel. Comparable in mission and municipal-contract revenue model; serves a different geography than SMWO.
• Participe: Dutch welfare and social work organization operating across South Holland with similar services to SMWO (youth, welfare, client support). Comparable in service portfolio and foundation governance, but operates in the South Holland catchment rather than Zeeland.
• Welsa Welzijn Apeldoorn: Apeldoorn-area welfare organization providing social work, youth programming, community welfare, and client support analogous to SMWO's portfolio. Comparable foundation structure and municipal-contract funding model; different geography (central Gelderland vs. Zeeland).

Others

• Divosa: Dutch association of social-domain managers/decision makers; not a service provider but a sector umbrella that defines standards, training, and policy that influence municipal welfare procurement affecting SMWO. Relevant peer as an ecosystem participant shaping demand for welfare services.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xtwitter.com/smwoinfo
• Facebookfacebook.com/SmwoInfo
• Instagraminstagram.com/jongerenwerkgoes
• LinkedInlinkedin.com/company/smwo

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SMWO