Pro Infirmis

What Pro Infirmis does

Pro Infirmis is a Swiss non-profit Fachorganisation (specialist organization) for people with disabilities, founded in 1907 and headquartered in Zurich. It serves approximately 1.7 million people with disabilities in Switzerland and their families through a nationwide network of about 50 counseling offices across all 26 cantons, employing 1,600-1,800 staff. The organization delivers free services including social counseling, financial direct assistance, supported living (Begleitetes Wohnen), assistance consulting, relief services for caregivers, barrier-free construction consulting, day care centers, an education club (Bildungsklub), a living school (Wohnschule), an Easy Language office, and the Eurokey accessibility system, supplemented by an extensive legal guide (Rechtsratgeber) and information hotline (Auskunft 1145).

The organization is funded through a combination of donations (individuals, corporations, foundations, bequests, legacies) and government Leistungsvereinbarungen (performance agreements) with cantonal and federal authorities, in its role as a Dachorganisation for regional and local disability organizations. It is ZEWO-certified and tax-exempt, and operates a multi-channel presence including a WCAG 2 AA-certified multilingual website, social media, public campaigns (Inklusionsindex, Behindertensession), and the Inclusion Initiative advocating legal equality. Technology integrations are largely standard web tools (Google Analytics/Ads, Salesforce Marketing Cloud, rexx Systems ATS) plus the ReadSpeaker accessibility service, with no disclosed proprietary technology platform. Recent 2026 milestones include open membership expansion, publication of Inklusionsindex 2026, and the second Disability Session at the Federal Palace.

Name

Pro Infirmis

Legal name

Pro Infirmis

Website

https://proinfirmis.ch

Company type

Private

Founded year

1907

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Pro Infirmis is Switzerland's largest specialist non-profit for people with disabilities, founded in 1907. It delivers free counseling, supported living, financial assistance, and advocacy through 50 offices across all 26 cantons, serving 1.7 million beneficiaries with 1,600-1,800 staff.

Ownership category

akta.pro rank

Product category

Disability Support Services

NAICS

Services for the Elderly and Persons with Disabilities (624120), Vocational Rehabilitation Services (6243), Other Individual and Family Services (624190)

SIC

Services-Social Services (8300)

akta.pro primary industry

Disability Services & Assistive Solutions (Accessibility, Assistive Tech) (BPAGALAM)

akta.pro secondary industries

Disability Services & Independent Living Support (BPAGACAG), Disability Services & Independent Living Support (BPAGAEAG), Disability Rights & Accessibility Advocacy (BPAGAFAF)

Keywords

• Disability support services
• Social counseling
• Supported living
• Accessibility consulting
• Disability advocacy

Headquarters

HQ city

Zürich

HQ country

Switzerland

HQ region

Europe

Offices7 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Others

Revenue model

1. Donations and Philanthropy: Pro Infirmis receives donations from individuals, corporations, foundations, and through memorial gifts, bequests, and legacy donations. The organization is tax-exempt (ZEWO certified) and offers various giving options including immediate donations, sponsoring, godparenthood, corporate giving, and foundation partnerships.
2. Government Funding (Leistungsvereinbarungen): As a Dachorganisation (umbrella organization) for regional and local disability organizations, Pro Infirmis receives public funding through performance agreements (Leistungsvereinbarungen) with cantonal and federal government bodies for fulfillment of statutory obligations.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels6 records

Core offering

Pro Infirmis is Switzerland's largest specialist organization for people with disabilities, providing free holistic social counseling, supported living, financial direct assistance, barrier-free construction consulting, and caregiver relief services across all 26 cantons. It also operates accessibility programs (Eurokey, Easy Language office), educational offerings (Bildungsklub, Wohnschule), and advocacy initiatives including the Inklusionsindex research study and the Disability Session at the Federal Palace. Services are funded through donations and government Leistungsvereinbarungen (performance agreements).

Product overview

Pro Infirmis is Switzerland's largest professional organization for people with disabilities, providing advisory, accompaniment, and support services nationwide. The organization operates a portfolio of integrated services including: free holistic social counseling in all cantons, financial direct assistance, supported living (Begleitetes Wohnen), assistance consulting, relief services for caregivers, expert consulting on barrier-free construction, information services (Auskunft 1145), inclusive culture office, Easy Language office, Eurokey accessibility key system, day care centers, education clubs, and living schools. The organization also maintains an extensive legal guide covering disability-related legal topics, and conducts advocacy activities including the Inklusionsindex research study, political initiatives like the Inclusion Initiative and Disability Session, and fundraising programs. The service portfolio is delivered through approximately 50 offices across Switzerland, with the organization employing around 1,600-1,800 staff members.

Differentiator

Problem solved

Functional benefit

Products and services

• Sozialberatung (Social Counseling)

Quantifiable outcome

• Reached 1.7 million people with disabilities in Switzerland through comprehensive services
• +1 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration15 records

AI capability2 records

Partnerships

Six partnerships are on record, tiered supporting and core.

• Swiss Federal Statistical Office (BFS)supportingOthersPro Infirmis references BFS statistics on disability prevalence in Switzerland (1.7 million people with disabilities) as the foundational data for its service planning and advocacy work.
• Cantonal Government BodiescoreOthersPerformance agreements (Leistungsvereinbarungen) with all 26 Swiss cantons for delivery of disability support services, fulfilling statutory obligations under disability law.
• Interkantonale Hochschule für Heilpädagogik (HfH)supportingStrategic or Co-development PartnerAcademic partnership for research studies on disability, including studies on healthcare system utilization and participation of people with disabilities in Switzerland.
• Hochschule Luzern – Soziale ArbeitsupportingStrategic or Co-development PartnerAcademic partnership conducting the 'Teilhabe von Menschen mit Beeinträchtigung' (Participation of People with Disabilities) study in cooperation with HfH.
• FORS (Forschungsinstitut)supportingStrategic or Co-development PartnerConducted the Monitor 'Gesellschaft und Behinderung' (Society and Disability) study measuring Swiss population's attitudes toward people with disabilities.
• Rexx Systems GmbHsupportingTechnology or IntegrationGermany-based company operating Pro Infirmis's job portal (jobs.proinfirmis.ch) as a data processor under Pro Infirmis's privacy policy. Handles recruitment and application management.

Scale indicators3 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• AGILE.CH: Swiss umbrella organization for disability organizations, with overlapping advocacy, policy, and member-service functions to Pro Infirmis and a similarly nationwide scope in Switzerland.
• Inclusion Handicap: Swiss umbrella organization of disability associations and a direct peer to Pro Infirmis, advocating for people with disabilities at the federal level and coordinating across member organizations on policy, inclusion, and rights.

Broad incumbents

• Caritas Schweiz: Major Swiss social services NGO operating counseling, financial assistance, and integration programs — broadly comparable funding mix (donations + government) and nationwide cantonal structure.
• Pro Senectute Schweiz: Switzerland's largest specialist organization for older adults, offering counseling, supported living, and financial assistance — comparable direct-service and government-funded model, but focused on aging rather than disability.
• Schweizerisches Rotes Kreuz (SRK): Swiss Red Cross, a large nationwide humanitarian organization offering social services, supported living, and health programs — comparable scale, funding structure, and service-delivery model.

Regional players

• Schweizerischer Gehörlosenbund (SGB-FSS): Swiss Deaf Federation offering counseling, advocacy, and community services to deaf people in Switzerland, with an overlapping service-delivery and advocacy model to Pro Infirmis but narrower constituency.
• Cerebral Schweiz: Swiss association for people with cerebral palsy and similar disabilities, providing support, counseling, and advocacy — comparable services and beneficiary overlap within Switzerland.
• Schweizerischer Blinden- und Sehbehindertenverband (SBV): Swiss federation for blind and visually impaired people, providing counseling and advocacy for a specific disability segment within the same Swiss market — comparable service model but narrower beneficiary focus.

Emerging players

• Inclusion International: Global federation advocating for people with intellectual disabilities, comparable in its policy-research and rights-advocacy orientation but operating internationally rather than nationally.
• European Disability Forum (EDF): European umbrella of disability organizations with similar advocacy, policy, and inclusion-index functions to Pro Infirmis but at pan-European rather than national scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/user/ProInfirmisCH
• Facebookde-de.facebook.com/ProInfirmis
• LinkedInlinkedin.com/company/pro-infirmis
• Instagraminstagram.com/pro_infirmis

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Pro Infirmis