Responsenet

What Responsenet does

Responsenet Development Services (RDS) is a Section 8 not-for-profit organization incorporated in India in 2007, registered under the Companies Act 2013 (Registration: U45400DL2007NPL 165701) and headquartered in New Delhi. It operates as a Corporate Social Responsibility (CSR) implementation partner for Indian companies obligated to spend 2% of average net profit on CSR under Section 135 of the Companies Act 2013. Responsenet delivers end-to-end CSR services — policy formulation, program design, grassroots execution across 24 states and 150+ districts, monitoring and evaluation, social audits, and SROI-based impact assessments aligned with BRSR, CSRD, GRI, TCFD, and SDG frameworks. Its marquee programs include Delhi NCR FoodBank India (17,000 children fed daily across 13+ states) and the Corporate Disaster Resource Network (CDRN).

The company's primary technology layer is ImpactMatrix, a global coordination operating system connecting nonprofits, businesses, volunteers, hospitals, school districts, and government agencies across 40+ countries, with real-time resource matching, demediated giving (zero commission), chain-of-custody verification, offline-first mobile data collection, and automated ESG reporting. ImpactVolunteer integrates skills-based volunteer matching into the same stack. The organization holds 80G, 12A, FCRA, CSR-1, and Niti Aayog Darpan registrations, plus enterprise-grade security certifications (ISO 27001, SOC 2 Type II, GDPR, CCPA/CPRA, PCI DSS v4.0, ISO 27701) that position it to serve global multinational clients.

Responsenet's revenue model blends three streams: (1) corporate CSR partnership funding where obligated entities pay Responsenet to design and execute projects under Schedule VII; (2) individual and institutional donations eligible for 80G tax exemption, accepted via an online portal with monthly recurring options; and (3) impact assessment, advisory, and social audit services for CSR policy formulation and SROI reporting. Go-to-market is enterprise field-sales-led via direct outreach to CSR heads at 283+ corporate partners across India, supplemented by thought-leadership content, social media, and event participation. The organization claims 1.5 million+ beneficiaries impacted across 20 states and 4 union territories, with no public revenue disclosures.

Name

Responsenet

Legal name

Responsenet Development Services (RDS), India

Website

https://responsenet.org

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

11–50 employees

Short description

Responsenet is a Section 8 not-for-profit CSR implementation partner serving 283+ Indian corporates required to spend 2% of profits on CSR, delivering grassroots programs across 24 states via its ImpactMatrix coordination platform and ImpactVolunteer matching technology.

Ownership category

akta.pro rank

Product category

CSR Implementation and Social Impact Services

NAICS

Custom Computer Programming Services (541511)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Sustainability & ESG Consulting (BPAHACAK)

akta.pro secondary industries

ESG Governance, Sustainability Reporting & Assurance Advisory (BPAHAFAJ), Stakeholder Engagement & ESG Governance (Policies, KPIs, incentives) (EUAHAJAJ)

Keywords

• CSR implementation services
• Social impact assessment
• Nonprofit coordination platforms
• Volunteer mobilization software
• Corporate ESG reporting

Headquarters

HQ city

New Delhi

HQ country

India

HQ region

Asia

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. CSR Partnership Funding: Responsenet receives funding from corporations to implement CSR projects aligned with Schedule VII and Section 135 of the Companies Act 2013. Corporations engage Responsenet as a registered CSR-1 implementation partner (CSR00000059) to design, execute, and assess CSR initiatives.
2. Donations and Philanthropic Contributions: Individual and institutional donors contribute to Responsenet's community development programs. Donations qualify for 80G tax exemption (AAECR0936R25DL02) under the Income Tax Act. The organization also accepts monthly recurring contributions from individual donors.
3. Impact Assessment and Advisory Services: Responsenet generates revenue through CSR policy formulation, advisory services, social audits, and impact assessments for corporate clients, providing data-driven SROI reporting aligned with BRSR requirements.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels8 records

Core offering

Responsenet is a Section 8 not-for-profit organization that designs, implements, and assesses Corporate Social Responsibility (CSR) programs for Indian corporations obligated under Section 135 of the Companies Act 2013. Its core offering spans CSR policy formulation, on-ground program execution across thematic areas (education, health, WASH, skill development, women's empowerment, financial inclusion), Social Return on Investment (SROI) measurement, and BRSR-aligned impact reporting. The organization leverages its proprietary ImpactMatrix technology platform for real-time coordination, beneficiary case management, and automated ESG reporting.

Product overview

Responsenet operates as a Section 8 not-for-profit organization offering a portfolio of CSR implementation and social impact solutions. Its primary technology platform is ImpactMatrix, a global coordination operating system that provides demediated giving, volunteer matching, beneficiary case management, and ESG reporting. This platform integrates with ImpactVolunteer for skills-based volunteer mobilization. Beyond technology, Responsenet delivers specialized CSR services including implementation consulting aligned with Schedule VII and Section 135 of the Companies Act 2013, and CSR Social Impact Assessment for measuring Social Return on Investment (SROI). The organization also runs programmatic initiatives including Delhi NCR FoodBank India (hunger relief) and the Corporate Disaster Resource Network (CDRN) for emergency response. The overall portfolio combines technology-enabled coordination infrastructure with on-ground implementation expertise across 24 states and UT in India.

Differentiator

Problem solved

Functional benefit

Brands

• ImpactMatrix: Global operating system for coordinated impact - a platform for nonprofits, businesses, volunteers, hospitals, school districts and government agencies for coordinated giving and volunteer management with zero commission.
• ImpactVolunteer
• Delhi NCR FoodBank India
• Corporate Disaster Resource Network (CDRN)

Products and services

• ImpactMatrix A global operating system for coordinated impact connecting nonprofits, businesses, volunteers, hospitals, school districts, and government agencies. Provides demediated giving with zero commission, direct immediate payouts, team impact tracking, beneficiary case management, and board-ready ESG reporting (CSRD, GRI, TCFD, SASB, SEC, SDG). Underwritten for verified nonprofits; enterprise features for businesses.
• ImpactVolunteer Integrated volunteer mobilization platform under ImpactMatrix enabling skills-based volunteer matching at global scale, live outcome dashboards for tracking hours and outputs, long-term community building across nonprofits and businesses, and events/drives/campaigns management.
• CSR Implementation Services End-to-end CSR consulting and implementation including policy formulation, project execution, and advisory services aligned with Schedule VII and Section 135 of the Companies Act 2013. Covers financial inclusion, women's empowerment, skill development, and humanitarian aid programs.
• CSR Social Impact Assessment Rigorous monitoring and evaluation frameworks to calculate Social Return on Investment (SROI), impact assessments, and social audits. Provides detailed impact reports for regulatory compliance and stakeholder transparency.
• Delhi NCR FoodBank India Flagship nationwide hunger-relief initiative providing healthy meals to vulnerable children in non-formal schools, shelter homes, and disaster-affected areas. Supports over 17,000 children daily across 13+ states of India.
• Corporate Disaster Resource Network (CDRN) Disaster coordination and response network enabling rapid mobilization of corporate resources during emergencies. Connects businesses with verified nonprofit partners for efficient disaster relief operations.

Quantifiable outcome

• 1.5 million+ beneficiaries impacted across 20 states, 4 UTs, and 150+ districts
• +4 more outcomes

Named customers15 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability17 records

Feature5 records

Partnerships

Six partnerships are on record, tiered core, flagship and minor.

• ImpactMatrixcoreTechnology or IntegrationImpactMatrix is a global coalition initiative and operating platform for coordinated impact, serving as the technology backbone for Responsenet's operations across India. It provides demediated giving (zero commission), direct payouts, real-time resource matching, chain-of-custody verification, and automated ESG reporting across CSRD, GRI, TCFD, SASB, and SDG frameworks. Responsenet is identified as the coalition partner for Asia on ImpactMatrix's coordination infrastructure, extending the platform to 40+ countries and 52,000+ organizations.
• KFC IndiaflagshipStrategic or Co-development PartnerKFC India partnered with Responsenet through the KFC add HOPE program to combat hunger and malnutrition in India. The initiative operates across 15+ cities including New Delhi, Mumbai, Kolkata, Hyderabad, Chennai, Pune, Gurgaon, Ghaziabad, Noida, Lucknow, Guwahati, Chandigarh, Cochin, Visakhapatnam, and Coimbatore, supporting the Delhi Foodbanking initiative with daily meals for vulnerable children.
• ImpactVolunteercoreTechnology or IntegrationImpactVolunteer is integrated under ImpactMatrix, enabling skills-based volunteer matching and scheduling at global scale. Responsenet leverages this for employee volunteering coordination, allowing businesses to deploy employee volunteers matched by skills, location, and availability. Tracks hours, outputs, and community benefit with automated reporting for VTO and HR compliance.
• Global Coalition Partners (40+ Countries)coreStrategic or Co-development PartnerImpactMatrix global coalition spans regional partners across the Americas, Europe, Africa, Asia, and Oceania, each contributing on-the-ground relationships, nonprofit vetting experience, and operating capacity. Responsenet serves as the Asia coalition partner, enabling cross-border CSR coordination and resource sharing across 40+ countries.
• 283 Corporate PartnersflagshipGTM or Marketing PartnerResponsenet has collaborated with over 283 companies across India including Adani Group, Coca-Cola, Microsoft, Bank of America, Deloitte, ONGC, Cargill, Toyota Kirloskar, Fortis, Britannia, United Colors of Benetton, India Today Group, IndiGo, American Express, and others for various CSR mandates and programs spanning education, health, WASH, skill development, women's empowerment, and financial inclusion.
• NASSCOM FoundationminorStrategic or Co-development PartnerPartnership for technology-driven social impact and digital inclusion initiatives, leveraging NASSCOM's network of IT companies and technology professionals for skill development and digital literacy programs.

Scale indicators9 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• YourCause (Blackbaud): Corporate CSR and employee engagement platform (now part of Blackbaud) serving enterprises with giving, volunteering, and grants management. Comparable technology stack to ImpactMatrix for the corporate segment.
• Benevity: Global corporate purpose and CSR software platform serving enterprises with employee giving, volunteering, and grant management. Comparable to Responsenet's ImpactMatrix in target market and product category, but larger and more enterprise-focused.
• Charities Aid Foundation (CAF): International charity and giving platform offering donor-advised funds, corporate giving, and workplace giving services globally. Comparable to Responsenet/ImpactMatrix in cross-border giving infrastructure.

Direct peers

• CSRBOX: Indian CSR consulting and impact assessment firm offering advisory, BRSR/SROI reporting, and CSR project implementation to corporations. Direct competitor to Responsenet in India's CSR services market.
• GiveIndia: India's largest donation platform connecting individual donors with verified nonprofits, with 80G certification and corporate CSR partnerships. Comparable to Responsenet for individual giving and corporate-NGO matching.
• Dasra: Indian philanthropic advisory and capacity-building organization that supports nonprofits and collaborates with corporates on CSR strategy. Comparable to Responsenet for advisory and nonprofit ecosystem work in India.
• Goodera: India- and US-based corporate CSR/ESG management platform that helps companies plan, implement, and report on employee volunteering and CSR programs. Closely comparable to Responsenet because it combines a technology platform with corporate CSR implementation services.

Emerging players

• Sattva Consulting: India-based social impact consulting firm working with corporates, foundations, and governments on impact strategy and program design. Comparable to Responsenet for CSR/ESG advisory services.

Regional players

• Naandi Foundation: One of India's largest NGOs implementing education, livelihood, and water programs with significant corporate CSR funding. Comparable as a pan-India nonprofit delivery partner for CSR mandates.
• Magic Bus India Foundation: Indian youth livelihood and education NGO that works with corporate CSR partners on skills development programs. Comparable as a domestic nonprofit competitor for skills/livelihood CSR mandates.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xtwitter.com/responsenetorg
• YouTubeyoutube.com/channel/UCYarpp5Lf-SoMKTyP6t8BTA
• Facebookfacebook.com/responsenet.org
• Instagraminstagram.com/responsenet_org
• LinkedInlinkedin.com/company/responsenetorg

Compliance13 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Responsenet