Restech Services Llc

What Restech Services Llc does

ResTech Services LLC is a privately held, locally owned and operated telecommunications provider headquartered at 2901 Latham Dr, Madison, Wisconsin. The company delivers high-speed internet, digital telephone (VOIP), and digital television services to residential tenants, multi-tenant property (MDU) owners and managers, businesses, and non-profits across the Madison, WI metro area. Its go-to-market is a hybrid of direct-to-consumer self-serve ordering through its website and assisted sales via phone and contact forms, with property-manager relationships serving as both a distribution and customer acquisition channel.

ResTech's core technical offering is an MDU-optimized broadband network delivering speeds up to 1 Gigabit for properties and greater than 1 Gigabit for commercial accounts, paired with VOIP telephony and DIRECTV satellite and streaming television resold under partnership. Through its wholly-owned 5NINES sub-brand, ResTech extends into dedicated performance internet, small business internet, and data center/colocation services for higher-ARPU commercial customers. Complementary revenue lines include home wireless router leasing, low voltage design and installation (delivered via partners LiteWire and Global Systems Design & Installation), and bill consolidation consulting for properties. Pricing is positioned as contract-free with flexible monthly tiers, and operations include 24/7 phone support despite limited weekday office hours.

The business model is predominantly recurring subscription revenue from internet and add-on services, supplemented by professional services revenue from low voltage projects and bill consolidation. ResTech has reported 260+ connected properties, 125+ business customers, and 21 non-profit organizations served. There is no disclosed institutional ownership, funding history, headcount, revenue, or M&A activity in the source data, and operations remain single-metro (Madison, WI) with no documented geographic expansion plans.

Name

Restech Services Llc

Legal name

ResTech Services LLC

Website

https://restechservices.net

Company type

Private

Founded year

2005

Operating status

Operating

Headcount range

11–50 employees

Short description

ResTech Services LLC is a locally owned Madison, WI telecommunications provider delivering high-speed internet, VOIP, and DIRECTV television to MDU property owners/tenants, local businesses, and non-profits across the Madison metro, with dedicated business services via its 5NINES sub-brand.

Ownership category

akta.pro rank

Product category

Telecommunications Services

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Telephone Communications (No Radiotelephone) (4813)

akta.pro primary industry

Business/Enterprise Fixed Connectivity Providers (SME/Enterprise Broadband) (HDAIABAI)

akta.pro secondary industries

Dedicated Internet Access (DIA) & Business Broadband (HDAIAFAD), Residential/Broadband ISPs (Consumer Internet) (HDAIADAA)

Keywords

• MDU internet services
• High-speed internet
• Business telecom solutions
• Digital telephone VOIP
• Low voltage installation

Headquarters

HQ city

Madison

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Residential Internet Services: Monthly internet service fees for residents in MDU properties, with plans starting at $30/month for speeds up to 100 Mbps, with options up to 1 Gigabit.
2. Property/Bulk Internet Services: Bulk internet services for MDU property owners and managers, where service is provided to multiple tenants, either as managed bulk or included in rent arrangements.
3. Router/Lease Equipment: Router leasing service at $9.99/month with included support for residential customers who want a personal router in multi-tenant properties.
4. DIRECTV Services: Digital television services through DIRECTV, including satellite and streaming options, ordered and billed separately. Multiple programming tiers available with 24-month, 12-month, or month-to-month commitment options.
5. Business Internet and Telecom Solutions: High-speed internet and telecom solutions for businesses, including options up to and greater than 1 Gigabit, commercial television for offices/bars/restaurants, digital telephone and conferencing systems.
6. Low Voltage and Professional Services: Low voltage service, consultation, and project services for properties including bill consolidation assistance.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

ResTech Services delivers high-speed internet (up to 1 Gigabit), digital telephone (VOIP), and digital television (via DIRECTV partnership) to residential tenants, MDU property owners/managers, and commercial businesses across the Madison, WI metro area. The company additionally provides low-voltage network consultation and installation, bill consolidation assistance, and dedicated business internet and data center services through its 5NINES brand.

Product overview

ResTech Services LLC is a locally owned telecommunications provider in Madison, WI offering a bundled portfolio of services including High-Speed Internet (at three tiers: Residential, MDU/Properties, and Business), Digital Television (via DIRECTV Satellite and DIRECTV Stream), and Digital Telephone/VOIP. Internet speeds range from standard residential plans up to 1 Gigabit+ for business and property customers. The company also offers complementary services including router leasing ($9.99/month with support), low voltage installation, and bill consolidation assistance. Through its 5NINES brand partner, ResTech provides dedicated performance internet and data center services for business customers requiring more robust infrastructure.

Differentiator

Problem solved

Functional benefit

Brands

• 5NINES: Business Internet and Data Center Services offered by ResTech Services

Products and services

• Residential High-Speed Internet Residential internet service with plans starting at $30/month, no contracts or hidden fees, with options up to 1 Gigabit for individual subscribers in ResTech-served MDU properties.
• MDU Bulk and Managed Bulk Internet Bulk internet for multi-tenant properties, engineered for apartment and condominium environments, with Bulk and Managed Bulk options allowing property owners to offer included or tenant-elective connectivity up to 1 Gigabit.
• Business Internet Commercial internet service up to and greater than 1 Gigabit with flexible plans customized to business needs, supported by bill consolidation assistance for commercial customers.
• 5NINES Dedicated Performance Internet and Small Business Internet Dedicated performance and small business internet services delivered through ResTech's 5NINES subsidiary for business customers requiring guaranteed bandwidth.
• 5NINES Data Center Services Data center services including colocation for business customers, delivered via ResTech's 5NINES subsidiary.
• Digital Telephone / VOIP (Residential and Commercial) Digital telephone service using VOIP technology for residential subscribers, plus business-focused VOIP solutions including digital telephone and conferencing systems for commercial customers.
• DIRECTV Digital Satellite Television Digital satellite television service delivered via the DIRECTV partnership, available to residential and MDU customers with multiple programming tiers and 24-month, 12-month, or month-to-month commitment options.
• DIRECTV Stream Streaming television service through DIRECTV for cord-cutting residential customers, offering live TV and on-demand content ordered through ResTech.
• Home Wireless / Router Lease Router leasing add-on at $9.99/month with included technical support, enabling residential tenants in MDU properties to obtain a personal router for home wireless connectivity.
• Low Voltage Service and Consultation Low-voltage installation, consultation, and project services for properties and businesses, including network construction guidance and bill consolidation assistance.

Quantifiable outcome

• 260+ connected properties trust ResTech for their internet needs
• +2 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Three partnerships are on record, tiered core and minor.

• DIRECTVcoreTechnology or IntegrationDIRECTV partnership provides digital television services including satellite and streaming options. ResTech offers both DIRECTV Digital Satellite Television and DIRECTV Stream to residential and MDU customers. Services are ordered through ResTech and billed separately by DIRECTV.
• 5NINEScoreTechnology or Integration5NINES provides dedicated business internet services and data center services. ResTech refers commercial customers to 5NINES for dedicated performance internet and data center needs, including options for small business internet and dedicated fiber connections.
• Star SatelliteminorChannel Partner/ Reseller/ DistributorStar Satellite appears as a brand partner in the footer partner logos section, likely related to satellite television services.

Scale indicators3 records

Recent moves5 records

Expansion highlights3 records

Broad incumbents

• Metronet: PE-backed fiber-to-the-home overbuilder actively expanding across the Midwest, including Wisconsin/Madison. A growing competitive threat to ResTech as fiber enters the same MDU and residential buildings.
• Cox Communications: Large U.S. cable broadband and business services operator offering residential and commercial internet, TV, and voice — competing for the same Madison-area SMB and MDU accounts.
• AT&T: National wireline and wireless carrier offering fiber and DSL broadband, DIRECTV (its subsidiary), and voice — overlapping substantially with ResTech's product mix and competing for both residential and business accounts.
• TDS Telecom: Regional incumbent telecom operating across Wisconsin and surrounding states, providing broadband, TV, and voice to residential and business customers — including MDU properties. Overlaps with ResTech in the Madison/SE Wisconsin market at a much larger scale.
• Charter Communications (Spectrum): Major U.S. cable broadband and video provider with extensive footprint in Madison, WI. Competes head-to-head with ResTech for residential and business broadband, often via MDU bulk agreements.
• Comcast (Xfinity): Nation's largest cable broadband operator with significant Madison coverage, offering internet, TV, and voice to residential and commercial customers. A key incumbent competitor to ResTech's bundled offerings.
• Lumen Technologies (CenturyLink): Major U.S. telecom providing dedicated internet, Ethernet, and managed services to business customers nationwide, including in Madison. Overlaps with ResTech's 5NINES business and enterprise offerings.

Others

• LiteWire: Madison, WI-based low-voltage infrastructure services provider listed as a ResTech brand partner. Comparable as an OTHERS/ecosystem peer because it shares the MDU/property customer base even though it is not a direct ISP competitor.

Direct peers

• Pavlov Media: National MDU-focused internet, video, and voice provider serving apartment communities, student housing, and military housing. Highly comparable to ResTech's MDU bulk service model and target customer base.
• Hotwire Communications: Fiber-optic telecommunications provider focused exclusively on multi-dwelling communities (apartments, condos, HOAs), delivering gigabit internet, TV, and voice. Closest direct competitor to ResTech's bulk MDU model.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/ResTechServices
• LinkedInlinkedin.com/company/restech-services-llc

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Restech Services Llc