STARTING POINT SERVICES FOR VICTIMS OF DOMESTIC AND SEXUAL VIOLENCE

What STARTING POINT SERVICES FOR VICTIMS OF DOMESTIC AND SEXUAL VIOLENCE does

Starting Point Services for Victims of Domestic and Sexual Violence is a 501(c)(3) nonprofit organization founded in 1981 and headquartered in Conway, New Hampshire. It operates the sole victim advocacy agency serving Carroll County, providing free and confidential crisis intervention, emergency shelter, court and hospital advocacy, survivor support, prevention education, and community outreach to victims of domestic violence, sexual assault, stalking, and human trafficking. The organization operates three facilities: the Tarbell Minyard Advocacy Center in Conway (headquarters and administrative hub designed for up to 15 staff), a satellite office in Ossipee, and Grace House, a confidential emergency shelter with capacity for 13 individuals (5 adults and 8 children). Service delivery channels include a 24/7 crisis hotline answered within 10 minutes, online chat, walk-in office hours, scheduled appointments, and on-call advocate dispatch to hospitals and courts.

The service portfolio is organized around Crisis Intervention, Emergency Shelter (Grace House), Client Advocacy (court, hospital, legal, child), Survivor Support, Prevention Education, Community Outreach, a Resource Lending Library, and an Advocate Training Program. Services are delivered by trained staff and volunteers operating under NH RSA confidentiality rules, with bi-annual 30-hour volunteer training cohorts and yearly recertification. There are no proprietary technology products, SaaS platforms, or developer-facing offerings; the business model relies on direct human service delivery rather than technology.

Funding flows from a diversified mix of individual donations, recurring monthly giving, in-kind gifts (gift cards, household supplies, furniture), foundation grants (e.g., The Tamworth Foundation, Valley Originals), corporate sponsorships via the 'Make It Your Business' program, fundraising events (notably the Boots 'n Bling annual gala with lead sponsors Memorial Hospital and Huggins Hospital), and federal, state, and local government support for crisis intervention. In 2024 the organization served more than 700 victims with over 17,000 service contacts. To mark its 40th anniversary in 2021, Starting Point launched a $400,000 capital campaign to acquire the Conway building and fund infrastructure upgrades. Financial figures are not publicly disclosed in the source material.

Name

STARTING POINT SERVICES FOR VICTIMS OF DOMESTIC AND SEXUAL VIOLENCE

Legal name

Starting Point Services for Victims of Domestic and Sexual Violence

Website

https://startingpointnh.org

Company type

Private

Founded year

1981

Operating status

Operating

Headcount range

11–50 employees

Short description

Starting Point is a Carroll County, New Hampshire 501(c)(3) nonprofit founded in 1981 providing free, confidential crisis intervention, emergency shelter, court and hospital advocacy, and prevention education to victims of domestic and sexual violence, stalking, and human trafficking.

Ownership category

akta.pro rank

Product category

Domestic Violence and Sexual Assault Advocacy Services

NAICS

Individual and Family Services (6241), Temporary Shelters (624221), Emergency and Other Relief Services (624230)

SIC

Services-Social Services (8300)

akta.pro primary industry

Domestic Violence & Abuse Support Services (BPAGAEAD)

akta.pro secondary industries

Youth Justice, At-Risk Youth & Violence Prevention Nonprofits (BPAGADAM), Mental Health & Crisis Support Services (BPAGACAD)

Keywords

• Domestic violence services
• Sexual assault advocacy
• Crisis intervention hotline
• Emergency shelter services
• Victim advocacy support

Headquarters

HQ city

Conway

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Donations (Individual): Individual donors contribute one-time or monthly gifts. The organization encourages monthly giving to support planning for the future. Donors can contribute via the website with options to cover transaction processing fees.
2. Donated Goods (In-Kind): The organization accepts in-kind donations including gift cards (gas, food, department stores, pharmacies), household items, toiletries, children's supplies, comfort kit materials, and furniture. These offset program expenses and provide direct aid to clients.
3. Corporate/Community Grants: Starting Point receives grants from foundations such as The Tamworth Foundation ($4,799 for shelter children's room renovation) and Valley Originals ($5,000 donation). Federal, state, and local government funds support crisis intervention work.
4. Fundraising Events: Annual fundraising events including Boots 'n Bling (major gala with live/silent auctions, dancing, and live music), Holiday Bazaar, and community events. Corporate sponsors under the 'Make It Your Business' program provide tax-deductible sponsorships in exchange for year-long recognition including newspaper and radio ads.
5. Sponsorship Program (Make It Your Business): The 'Make It Your Business' program offers Carroll County businesses tax-deductible sponsorship tiers in exchange for recognition including newspaper ads, radio ads, and yearlong coverage. Provides greater appreciation than event-based sponsorship alone.

Pricing tiers

Go-to-market motion3 records

Distribution channels6 records

Marketing channels9 records

Core offering

Starting Point provides free and confidential crisis intervention, emergency shelter (Grace House), client advocacy, survivor support, and prevention education services for victims and survivors of domestic violence, sexual assault, stalking, and human trafficking in Carroll County, New Hampshire. Services are delivered 24/7/365 via crisis hotline, in-person office visits, hospital and court dispatch, emergency shelter, and online chat, all at no cost to clients.

Product overview

Starting Point provides a coordinated suite of free, confidential services for victims of domestic and sexual violence, stalking, and human trafficking in Carroll County, New Hampshire. The organization operates as a unified direct-service nonprofit with interconnected programs: Crisis Intervention (24/7 hotline), Emergency Shelter at Grace House (housing up to 13), Client Advocacy (court, hospital, legal, child), Survivor Support (housing, financial literacy, support groups, trauma resources), Prevention Education (school curriculum), Community Outreach, and a Resource Lending Library. These services are coordinated by trained advocates and supported by volunteer training programs. The organization has no technology products, SaaS offerings, or developer-facing platforms.

Differentiator

Problem solved

Functional benefit

Brands

• Grace House: Emergency shelter operated by Starting Point that can house up to 13 people (5 adults and up to 8 children). The shelter is at a non-disclosed location in Carroll County for security purposes.
• Tarbell Minyard Advocacy Center

Products and services

• Crisis Intervention

Quantifiable outcome

• Over 17,000 services provided to more than 700 victims in Carroll County in 2024
• +6 more outcomes

Named customers9 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

19 partnerships are on record, tiered core and minor.

• Valley OriginalscoreGTM or Marketing PartnerA collection of local restaurant owners who donate to Starting Point through their Giving Back Campaign. Members contribute individually throughout the year via Dine to Donate programs and gift certificates for fundraisers. Donated $5,000 to Starting Point. Over the past six years, the Valley Originals' Giving Back Campaign has donated nearly $2 million to local causes. Featured on the 'Make It Your Business' partner section of the website.
• Ambix ManufacturingminorGTM or Marketing PartnerLocal manufacturing company featured as a Make It Your Business partner on the Starting Point website, indicating support for the organization's mission.
• Memorial HospitalcoreStrategic or Co-development PartnerLocal hospital serving as a community partner. Starting Point dispatches advocates to Memorial Hospital when victims present. Memorial Hospital and its Medical Staff are lead sponsors of the Boots 'n Bling fundraising event. Listed as a Make It Your Business partner.
• MW RadiominorGTM or Marketing PartnerLocal radio station featured as a Make It Your Business partner on the Starting Point website.
• CormackminorGTM or Marketing PartnerBusiness featured as a Make It Your Business partner on the Starting Point website, indicating support for the organization's mission.
• WMOP (White Mountain Oil & Propane)minorGTM or Marketing PartnerLocal business featured as a Make It Your Business partner on the Starting Point website.
• Spruce HurricaneminorGTM or Marketing PartnerLocal business featured as a Make It Your Business partner on the Starting Point website.
• Green Mountain Furniture (Ossipee)minorGTM or Marketing PartnerLocal furniture store in Ossipee featured as a Make It Your Business partner on the Starting Point website.
• CooperminorGTM or Marketing PartnerBusiness featured as a Make It Your Business partner on the Starting Point website.
• Schools in Carroll CountycoreStrategic or Co-development PartnerPrevention advocates attend all schools in Carroll County providing Healthy Relationship curriculum. Prevention specialists are available to address stakeholders and provide in-school intervention support when needed. Schools are a core community partnership for prevention education outreach.
• Children's Advocacy Center (CAC)coreStrategic or Co-development PartnerIn partnership with the Children's Advocacy Center, Starting Point supported families whose children underwent forensic interviews. CAC advocates accompany children and parents/guardians to one of the county's Child Advocacy Centers (Conway and Wolfeboro) to provide support during interviews. Starting Point also attends to CAC interviews in the southern part of the county from the Ossipee office.
• DCYF (NH Department of Children, Youth and Families)coreStrategic or Co-development PartnerStarting Point networks with DCYF as part of their community partnership model. When DCYF calls with urgent needs, Starting Point is able to respond quickly to support families involved with the child welfare system who are experiencing interpersonal violence.
• Huggins HospitalcoreStrategic or Co-development PartnerHuggins Hospital served as the location for Starting Point's southern Carroll County office for five years. Starting Point dispatches advocates to the hospital when victims present for care. Lead sponsor of the Boots 'n Bling fundraising event. The Ossipee office was strategically relocated to remain near Huggins Hospital for rapid response.
• NH Coalition Against Domestic and Sexual ViolencecoreStrategic or Co-development PartnerStatewide coalition that Starting Point networks with as part of their community partnership model. Provides coordination, training, and advocacy support at the state level for domestic and sexual violence agencies.
• Mt Washington Valley Chamber of CommercecoreGTM or Marketing PartnerStarting Point participated in the Mt Washington Valley Chamber's Business Expo to highlight the cost of domestic and sexual violence to victims and employers. The chamber provides a platform for the organization to reach business community members for the Make It Your Business sponsorship program and general awareness. Starting Point also holds open houses at their Ossipee office with the Greater Ossipee Area Chamber of Commerce.
• Human SocietyminorStrategic or Co-development PartnerStarting Point networks with the Human Society as part of their community partnership model. This partnership is particularly relevant given the availability of pet safety resources for victims, including New Hampshire's law allowing pets to be included in protective orders.
• Local RestaurantsminorChannel Partner/ Reseller/ DistributorLocal restaurants participate in Dine to Donate programs organized by Starting Point and Valley Originals, where a percentage of sales on specific days is donated to the organization.
• Thrift StoresminorStrategic or Co-development PartnerLocal thrift stores are part of Starting Point's community network, providing material support and resources for victims and survivors.
• Mountain MamascoreGTM or Marketing PartnerMountain Mamas is an informal community group of women who volunteer to organize and run fundraisers for Starting Point. Donated $3,700 to Starting Point from their Jody Buzzell memorial scholarship fund. They are a formidable community force that connects Starting Point with the broader community. Known for their Mt. Meister adventures and for lifting each other up, they exemplify the power of connectivity in preventing abuse and supporting healing.

Scale indicators9 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• National Domestic Violence Hotline: The National Domestic Violence Hotline operates the federally designated 24/7 crisis hotline for DV victims across the U.S. It is comparable to Starting Point's crisis intervention function but at vastly greater scale, operating nationally rather than within a single county, and is primarily a remote hotline rather than a shelter-and-dispatch agency.
• YWCA Northeast (formerly YWCA of Central Massachusetts): YWCA Northeast is a regional YWCA affiliate that operates domestic violence and sexual assault crisis services, emergency shelter, and advocacy programs across multiple communities. It is comparable to Starting Point as a community-based DV/SA provider with shelter capacity and 24/7 crisis response, but operates at significantly larger scale and across multiple counties.
• RAINN (Rape, Abuse & Incest National Network): RAINN operates the National Sexual Assault Hotline and runs programs supporting survivors of sexual violence nationwide. It is comparable to Starting Point in providing crisis support and victim advocacy for sexual violence survivors, but at national scale through hotline and affiliate network rather than direct community-based shelter and hospital dispatch.

Regional players

• NH Coalition Against Domestic and Sexual Violence: NHCADSV is the statewide coalition that networks with and supports New Hampshire's member domestic and sexual violence agencies, including Starting Point. It is comparable as a coordinating body for DV/SA services in NH, providing training, public policy advocacy, and member agency support, but operates at the statewide level rather than delivering direct services itself.

Direct peers

• Harbor House (various locations): Harbor House is a community-based DV/SA shelter and advocacy organization operating in multiple cities (e.g., Milwaukee). It is comparable to Starting Point as a local DV/SA nonprofit with emergency shelter, 24/7 crisis line, and advocacy services, but typically serves a larger urban population.
• Turning Point of the Lehigh Valley: Turning Point of the Lehigh Valley is a community-based DV/SA nonprofit providing crisis hotline, emergency shelter, hospital/court advocacy, and prevention education. It is comparable to Starting Point as a county-level direct-service DV/SA agency with shelter capacity, advocacy, and school-based prevention, though it operates in Pennsylvania.
• Safe Haven Ministries: Safe Haven Ministries is a community-based DV/SA nonprofit providing emergency shelter, crisis intervention, advocacy, and prevention education. It is closely comparable to Starting Point in service mix and operating model — county/regional nonprofit with shelter, 24/7 crisis line, advocacy, and education programs — but is faith-affiliated and serves a different geography.
• A Safe Place (Massachusetts): A Safe Place is a Massachusetts-based DV/SA service organization providing crisis intervention, emergency shelter, advocacy, and prevention education across Cape Ann and the North Shore. It is directly comparable to Starting Point as a regional DV/SA direct-service nonprofit offering the same suite of crisis, shelter, advocacy, and prevention services.

Emerging players

• WISE Program (not a single entity): The WISE Program at the University of Michigan and similar university-based advocacy programs provide crisis intervention, advocacy, and prevention education for DV/SA survivors. They are comparable to Starting Point in providing confidential direct services and prevention education, but focus on university-affiliated populations rather than county-wide community service.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/startingpointnh
• Instagraminstagram.com/startingpointnh
• LinkedInlinkedin.com/company/startingpointnh

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about STARTING POINT SERVICES FOR VICTIMS OF DOMESTIC AND SEXUAL VIOLENCE