Huggins Hospital

What Huggins Hospital does

Huggins Hospital is a 25-bed, non-profit Critical Access Hospital founded in 1907 and headquartered in Wolfeboro, New Hampshire, serving the Eastern Lakes Region of New Hampshire. It operates a 24/7 emergency department, inpatient medical/surgical and ICU services, a Cancer Care & Infusion Center (opened April 2025 with Mass General Brigham medical directorship), orthopedics featuring Mako robotic-arm assisted surgery, an Ambient Experience MRI (added 2026), infusion services, rehabilitation, and a network of five satellite primary care practices in Alton, Moultonborough, Ossipee, Tamworth, and Wolfeboro. The hospital is part of the GraniteOne Health system alongside Catholic Medical Center and Monadnock Community Hospital, which provides telestroke neurology access.

The technology stack is anchored by a MEDITECH Cloud-based electronic medical record and unified patient portal, Mako robotic-arm assisted surgical equipment for joint replacement, Ambient Experience MRI imaging, and telehealth infrastructure connecting to tertiary specialists. Supporting digital tools include an online patient portal, a PATH new-patient access program, and price-transparency billing tools. The hospital delivers care across 15 towns to approximately 30,000 year-round residents and 120,000 seasonal residents and visitors, employing over 500 people across a 101,000-square-foot main campus built in 2010 for $55 million.

The business model is non-profit patient care revenue from a mix of Medicare, Medicaid, and private insurers (Anthem, Cigna, Harvard Pilgrim, UHC, AARP), supplemented by philanthropy and a Compass Campaign capital drive. The hospital offers a 50% self-pay discount, 30% prompt-pay discount, and approximately $1 million in annual charity care. Revenue streams include transaction-fee patient services, recurring payer reimbursements, and philanthropic contributions; the model is direct-to-consumer across a captive rural service area with no enterprise customers and minimal payer-side concentration beyond public programs.

Name

Huggins Hospital

Legal name

Huggins Hospital

Website

https://hugginshospital.org

Company type

Private

Founded year

1907

Operating status

Operating

Headcount range

251–500 employees

Short description

Huggins Hospital is a 25-bed non-profit Critical Access Hospital in Wolfeboro, New Hampshire, serving 30,000 year-round and 120,000 seasonal residents across 15 Eastern Lakes Region towns with 24/7 emergency, primary care, oncology, orthopedic, and rehabilitation services delivered through a main campus and five satellite practices.

Ownership category

akta.pro rank

Product category

Critical Access Hospital Services

NAICS

Ambulatory Health Care Services (621), Other Ambulatory Health Care Services (6219)

SIC

Services-General Medical & Surgical Hospitals, Nec (8062), Services-Health Services (8000)

akta.pro primary industry

Critical Access & Rural Hospitals (HLAFAAAG)

akta.pro secondary industry

Ambulatory Cardiology Diagnostic & Procedure Centers (Non-hospital-based) (HLAFABAK)

Keywords

• Critical access hospital
• Community hospital services
• Emergency medical care
• Primary care services
• Cancer infusion treatment

Headquarters

HQ city

Wolfeboro

HQ country

United States

HQ region

North America

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Supply Chain, Marketing or Sales, Others

Revenue model

1. Healthcare Services Revenue: Huggins Hospital generates revenue primarily through patient care services including emergency services, inpatient care, outpatient procedures, diagnostic imaging, laboratory services, surgical services, and rehabilitation therapies. Services are billed to patients directly, insurance companies, Medicare, and Medicaid.
2. Health Insurance Reimbursements: The hospital participates in Medicare, Medicaid, and accepts most private health insurance plans including AARP, Anthem, Cigna, Harvard Pilgrim, and UHC. Revenue received through payer reimbursements based on negotiated rates and government fee schedules.
3. Philanthropy and Donations: As a non-profit community hospital, Huggins relies on charitable donations from the community to support capital improvements, equipment purchases, and community benefit programs. The hospital conducts annual fundraising campaigns including the Compass Campaign.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels8 records

Core offering

Huggins Hospital is a 25-bed non-profit Critical Access Community Hospital providing comprehensive healthcare services to the Eastern Lakes Region of New Hampshire. Its core services include 24/7 emergency care, primary and specialty care, inpatient and outpatient surgical services, cancer care and infusion, orthopedics, diagnostic imaging, and rehabilitation. The hospital operates a main campus in Wolfeboro plus five satellite primary care locations in surrounding towns, supported by telestroke, robotic-assisted surgery, and a cloud-based patient portal.

Product overview

Huggins Hospital is a 25-bed non-profit Critical Access Community Hospital operating as a single-facility healthcare system. The hospital offers a coordinated portfolio of clinical services including Cancer Care & Infusion Center (providing local chemotherapy and hematology treatments), Infusion Services (IV therapy and injections), Orthopedics (with Mako Robotic-Arm Assisted Surgery capabilities), Emergency Department (24/7), and primary care across multiple regional locations. Supporting services include Patient Portal (Meditech Cloud-based health portal), Medical Records Request, Financial Assistance & Billing, Support Groups, and PATH patient access program. The hospital serves the Eastern Lakes Region of New Hampshire through its main campus in Wolfeboro and primary care locations in Alton, Moultonborough, Ossipee, and Tamworth.

Differentiator

Problem solved

Functional benefit

Products and services

• Cancer Care & Infusion Center Provides local cancer treatment including chemotherapy for lung, breast, prostate, and gastrointestinal cancers, plus hematology treatments for blood disorders. Led by a Physician Medical Director from Mass General Brigham. For oncology and hematology patients in the Eastern Lakes Region.
• Infusion Services Delivers medications directly to patients through intravenous administration including IM and subcutaneous injections, offering chemotherapy, IV antibiotics, hydration, and VAD insertion. For patients needing IV-based therapies.
• Orthopedics Orthopedic surgical and non-surgical services including joint replacement, sports medicine, Mako Robotic-Arm Assisted Surgery, arthroscopy, and fracture repairs. For patients with bone, joint, and musculoskeletal conditions.
• Emergency Department 24/7 emergency services at the main Wolfeboro campus, with telestroke capability connecting to neurologists at Catholic Medical Center. Designated Critical Access Hospital emergency services for the Eastern Lakes Region.
• Primary Care and Family Medicine Practices Primary care and family medicine services at Alton, Moultonborough, Ossipee, Tamworth, and Wolfeboro locations. Provides preventive care, chronic disease management, and routine primary care to Eastern Lakes Region residents.
• Patient Portal (Huggins Hospital Health Portal) Cloud-based patient portal (MEDITECH) enabling patients to access medical records, communicate with providers, schedule appointments, and manage billing across all Huggins services.
• Financial Assistance and Billing Services Comprehensive billing services including online bill pay, financial assistance, cost estimates, insurance processing, and charity care program providing approximately $1 million annually in unreimbursed care.
• Diagnostic Imaging and Laboratory Services Full-service diagnostic imaging including MRI with Ambient Experience, CT, 3D digital mammography/tomosynthesis, ultrasound, nuclear medicine, x-ray, bone density, and laboratory services.
• Total Joint Replacement Program Free program guiding patients through preparation, surgery, and healing for total hip or knee replacements, including pre-surgical rehabilitation education classes. For patients undergoing joint replacement.
• Telestroke Services Telehealth-based stroke care connecting suspected stroke patients at Huggins to neurologists at Catholic Medical Center for timely specialized consultation.
• Back Bay Rehabilitation Rehabilitation services including physical therapy, occupational therapy, speech therapy, aquatic therapy, lymphedema therapy, LSVT BIG/LOUD, vestibular therapy, and pediatric speech therapy.
• Specialty Physician Practices Specialty physician practices including Internal Medicine, General Surgery, Pediatrics, Women's Health, Physiatry (PM&R), and Orthopedic Surgery, primarily located at Wolfeboro's Medical Arts Center.
• Medical Records Request Health Information Management service allowing patients to request copies of their medical records or authorize release to third parties through an online form submission process.
• Support Groups and Community Programs Community support groups including Alzheimer's/Dementia, Diabetes, Grief, Parkinson's, and Meals on Wheels, facilitated by hospital staff and community partners.

Quantifiable outcome

• Named to Becker's Hospital Review '100 Critical Access Hospitals to Know' list for 2026
• +3 more outcomes

Named customers1 record

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Four partnerships are on record, tiered minor and core.

• TeamHealthminorChannel Partner/ Reseller/ Distributor · 21 September 2026Tournament sponsor and provider partnership for emergency physician services. TeamHealth provides emergency medicine physicians to Huggins Hospital, with billing handled through New Hampshire Emergency Physician Associates.
• Mass General BrighamcoreStrategic or Co-development Partner · 1 April 2025Dr. Ahmad Daniyal (Dan) Siddiqui from Mass General Cancer Center serves as the Medical Director of Huggins Hospital's Cancer Care & Infusion Center. This partnership brings expert oncology care to the Eastern Lakes Region, allowing patients to receive treatment locally rather than traveling to Boston.
• Dartmouth HealthminorStrategic or Co-development Partner · 30 May 2024Huggins Hospital is in talks with Dartmouth Health to strengthen cardiology care in Wolfeboro. Dartmouth Health is a sponsor of the Huggins Hospital Annual Golf Classic.
• GraniteOne HealthcoreStrategic or Co-development Partner · 23 July 2018GraniteOne Health is a non-profit New Hampshire healthcare system consisting of Catholic Medical Center (Manchester), Huggins Hospital (Wolfeboro), and Monadnock Community Hospital (Peterborough). Through this partnership, Huggins offers telestroke services connecting to neurologists at Catholic Medical Center, which holds Joint Commission Gold Seal of Approval for Primary Stroke Centers.

Scale indicators6 records

Recent moves11 records

Expansion highlights6 records

Direct peers

• Androscoggin Valley Hospital: Critical Access Hospital in Berlin, NH serving a rural northern NH community. Directly comparable as a CAH with similar primary care distribution, charity care obligations, and small-hospital operating model (and notably a prior employer of Huggins' CEO).
• Monadnock Community Hospital: A New Hampshire community hospital and the third member of the GraniteOne Health network. Highly comparable in scale and mission as a non-profit rural community hospital with primary care satellites and 24/7 emergency services.
• Speare Memorial Hospital: Critical Access Hospital in Plymouth, NH providing similar rural community hospital services to central New Hampshire. Directly comparable as a small-bed CAH with primary care satellites and recent facility investments.
• Alice Peck Day Memorial Hospital: Critical Access Hospital in Lebanon, NH operating within the shadow of Dartmouth-Hitchcock. Comparable as a small non-profit community hospital balancing local care delivery with academic medical center proximity.
• Valley Regional Hospital: Critical Access Hospital in Claremont, NH serving a rural western NH community. Comparable in CAH designation, small bed count, charity care obligations, and reliance on community philanthropy.
• Upper Connecticut Valley Hospital: Critical Access Hospital in Colebrook, NH operating in an extremely rural setting. Comparable in regulatory designation (CAH), small bed count, and rural service area economics.

Broad incumbents

• Dartmouth Health (Dartmouth-Hitchcock): Largest academic health system in NH, already engaged in cardiology partnership discussions with Huggins. Comparable in providing specialty care that Huggins aspires to offer locally, and represents both a partnership opportunity and competitive threat.
• Catholic Medical Center: Larger NH hospital system and the lead partner in GraniteOne Health alongside Huggins. Comparable as a regional acute care hospital serving NH, with a Joint Commission-certified Primary Stroke Center that provides Huggins' telestroke neurology coverage.
• Wentworth-Douglass Hospital: Larger NH community hospital in Dover, part of the Mass General Brigham system. Comparable as a NH community hospital delivering primary and specialty care, and a useful reference for the academic-affiliation strategy Huggins is pursuing with MGH.

Regional players

• Lakes Region General Hospital (LRGHealthcare): Community hospital in Laconia, NH serving an adjacent region to Huggins in the Lakes Region. Comparable as a NH community hospital with overlapping service area and similar primary care distribution.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCEixhSLliScaN3rzDht_4ZQ
• Facebookfacebook.com/HugginsHospital
• LinkedInlinkedin.com/company/huggins-hospital

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Huggins Hospital