Serviceone Air Conditioning & Plumbing, Llc

What Serviceone Air Conditioning & Plumbing, Llc does

ServiceOne Air Conditioning & Plumbing, LLC is a family- and veteran-owned HVAC and plumbing service company headquartered at 4556 36th Street in Orlando, Florida, with a secondary office at 45 Skyline Dr. in Lake Mary. Founded in 2003 by Billy and Ginger Gouty, the company delivers residential and light-commercial air conditioning, heating, plumbing, and indoor air quality services across more than 22 Central Florida cities, including Orlando, Sanford, Lake Mary, Altamonte Springs, Winter Park, Apopka, and Oviedo. Services are dispatched direct-to-consumer through 24/7 phone intake and online contact forms, executed on-site by NATE-certified technicians using industry-standard diagnostic equipment such as hydro jets, video camera inspection systems, acoustic listening devices, electromagnetic pipeline locators, and infrared cameras. The service catalog spans AC and heating installation, repair and maintenance, ductless mini-splits, HVAC tune-ups, drain cleaning, water heater and tankless water heater services, leak detection, repiping, slab leak repair, water filtration and softening, and commercial HVAC and plumbing.

The business operates on a quote-based, flat-rate transactional model complemented by the ClubOne annual membership program, which delivers a 15% repair discount, a five-year transferable service guarantee, and priority scheduling as a recurring layer. Brand-level equipment partnerships with Daikin (including Daikin Pro and Daikin Award status), Carrier, Lennox, Rheem, Bryant, Mitsubishi Electric, Bradford White, American Standard, Rinnai, Moen, Toto, and Kohler supply multi-OEM install capability, and revenue is generated primarily through fee-for-service HVAC and plumbing work plus ancillary ClubOne subscription revenue. Marketing is content-driven, leveraging local SEO via city-specific service pages, an extensive blog dating to 2013, customer testimonials, and a video library.

ServiceOne is privately held under Florida LLC law, has no disclosed external investors or funding rounds, and operates from two offices with a listed team of 25+ members. The company carries a BBB A+ rating, multi-year Angie's List Super Service Awards, Best of Houzz 2017, a 4.8-star Google review average, and a 2024 HVAC Contractor Award.

Name

Serviceone Air Conditioning & Plumbing, Llc

Legal name

ServiceOne Air Conditioning & Plumbing, LLC

Website

https://serviceoneac.com

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

11–50 employees

Short description

ServiceOne Air Conditioning & Plumbing is a family- and veteran-owned HVAC and plumbing service company founded in 2003, serving homeowners and commercial property managers across more than 22 Central Florida cities from offices in Orlando and Lake Mary.

Ownership category

akta.pro rank

Product category

HVAC & Plumbing Services

NAICS

Plumbing, Heating, and Air-Conditioning Contractors (23822)

SIC

Services-To Dwellings & Other Buildings (7340)

akta.pro primary industry

Air Conditioner (AC) Repair & Maintenance (HSAOAHAF)

akta.pro secondary industries

Furnace Repair & Maintenance (HSAOAHAE), Heat Pump Repair & Maintenance (HSAOAHAD), Commercial Water Heater & Boiler Service (HSAOACAJ), Duct Sealing, Insulation & Airflow Balancing (HSAOAIAH)

Keywords

• HVAC services
• Plumbing services
• Air conditioning repair
• Heating installation
• Indoor air quality

Headquarters

HQ city

Lake Mary

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain

Revenue model

1. HVAC Services: Air conditioning and heating installation, repair, and maintenance services for residential and commercial properties
2. Plumbing Services: Full plumbing services including drain cleaning, water heater installation/repair, leak detection, repiping, and water filtration systems
3. ClubOne Membership: Annual membership program offering 15% discount on repairs, priority scheduling, and five-year service guarantee

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

ServiceOne provides residential and light-commercial HVAC and plumbing services across Central Florida, including air conditioning and heating installation, repair, and maintenance, indoor air quality solutions, and a full range of plumbing services such as drain cleaning, leak detection, water heater installation, and repiping. The company also offers the ClubOne Membership program, an annual service agreement providing priority scheduling, repair discounts, and a multi-year service guarantee.

Product overview

ServiceOne Air Conditioning & Plumbing is a local HVAC and plumbing service company offering a comprehensive suite of residential and commercial services. The core offerings include air conditioning services (installation, repair, maintenance, troubleshooting, emergency repair, mini-split systems), heating services (furnaces, heat pumps, heat pump installation, repairs, replacement), HVAC tune-ups, indoor air quality solutions (air filters, UV lighting, air duct, thermostats, duct cleaning, humidifiers, dehumidifiers, zoning systems, refrigerated air), and full-service plumbing (maintenance, repairs, installations, drain cleaning, leak detection, water heaters, tankless water heaters, water filtration, water softeners, repiping, slab leak repair). The company also offers a ClubOne Membership loyalty program that provides a 15% discount on repairs, a five-year service guarantee, and priority scheduling. Services are provided by NATE-certified technicians and are available 24/7 for emergency situations.

Differentiator

Problem solved

Functional benefit

Brands

• ClubOne Membership: A loyalty/membership program offering 15% discount on repairs, five-year guarantee on services, and priority status for all AC needs. The service agreement is transferable.

Products and services

• Air Conditioning Services Comprehensive residential and commercial air conditioning services covering AC installation, repair, maintenance, troubleshooting, emergency repair, and mini-split AC systems.
• Heating Services Heating solutions for residential and commercial customers including furnaces, heat pumps, heat pump installation, repair, installation and replacement, maintenance, and emergency heating repair.
• HVAC Tune-Ups Preventive maintenance services designed to optimize HVAC system performance and extend equipment lifespan.
• Indoor Air Quality Services Solutions to improve indoor air quality including air filters, UV lighting, air duct services, thermostats, duct cleaning, humidifiers, dehumidifiers, zoning systems, and refrigerated air.
• Plumbing Services Full-service residential and commercial plumbing including maintenance, repairs, installations, drain cleaning, leak detection and repair, repiping, slab leak detection and repair, water line repair, toilet repair, showers, water filtration systems, water softeners, water heaters, tankless water heaters, backflow testing, camera inspection, drain jetting, garbage disposal repair, faucet repair, and Halo water filtration systems.
• Commercial HVAC HVAC services tailored for commercial properties and business facilities, including commercial plumbing and preventive maintenance under the same vendor.
• ClubOne Membership Annual subscription membership providing 15% discount on repairs, a five-year guarantee on services, priority scheduling, and a transferable service agreement for residential HVAC and plumbing customers.

Quantifiable outcome

• 15% discount on repairs for ClubOne members
• +2 more outcomes

Named customers3 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

One partnership is on record.

• DaikincoreTechnology or IntegrationDaikin Award and Daikin Pro status - premier dealer partnership for HVAC equipment including Daikin FIT systems and mini-splits. Multiple blog articles specifically about Daikin products.

Scale indicators3 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Del-Air Heating, Air Conditioning & Plumbing: Long-established Central Florida residential and light commercial HVAC and plumbing service company operating across the Orlando metro. Closest direct peer given overlapping service mix, geography, family-style operating posture, and dual-trade model.
• Cool Today: Florida-focused residential HVAC and plumbing provider offering installation, repair, and maintenance across multiple FL metros. Same dual-trade offering and similar family-style D2C service model.
• BCI Services: Central Florida HVAC, plumbing, and electrical services contractor serving residential and commercial customers. Comparable on regional scope, dual-trade scope, and direct-to-consumer service delivery.
• Frank Gay Services: Orlando-based commercial and residential HVAC, plumbing, and mechanical services contractor serving Central Florida. Comparable on combined HVAC + plumbing offering and Orlando-area service territory.
• Mechanical One: Florida-based residential and commercial HVAC, plumbing, and electrical service company. Comparable on full-service home trades model and regional Florida operating footprint.

Broad incumbents

• Roto-Rooter: Largest national plumbing and drain cleaning franchise with deep Orlando/Central Florida coverage. Competes directly with ServiceOne for drain cleaning, water heater, and emergency plumbing jobs.
• Goettl Air Conditioning & Plumbing: Major Southwestern and increasingly Florida-present HVAC and plumbing chain with significant regional brand recognition. Competes on residential HVAC installation, plumbing, and emergency repair.
• One Hour Heating & Air Conditioning: National Neighborly-branded HVAC franchise with strong Florida and Central Florida presence. Competes for the same residential service-call wallet with the advantages of national brand and marketing budget.
• Benjamin Franklin Plumbing: National Neighborly-branded plumbing franchise with active Central Florida locations. Direct competitor for ServiceOne's residential plumbing work under a national-backed brand.
• Mr. Rooter Plumbing: Neighborly-owned national residential plumbing franchise with Central Florida operators. Directly comparable on plumbing service delivery, membership-style offerings, and customer acquisition channels.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/serviceone-air-conditioning-llc

Compliance8 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Serviceone Air Conditioning & Plumbing, Llc