Serve The City Paris

What Serve The City Paris does

Serve The City Paris is a non-profit NGO founded in 2009, operating as the Paris chapter of Serve the City International, a federation of 40+ cities. It runs volunteer-driven programs serving refugees, asylum seekers, homeless individuals, and the international expatriate community in Paris, with weekly food distribution reaching 400+ beneficiaries and 25+ monthly activities. Core programs include the S.A.V.E. (Service, Action, Values, Empowerment) certification curriculum launched in 2021, food distribution, the Women-Only Soup Kitchen (Sept 2024), the Sport and Culture Program (March 2024), Sweep the City, and the Bike Brigade. Operations rely on standard off-the-shelf tooling — the ServeNow mobile app for volunteer registration, Stripe and PayPal for donation processing, and Mailchimp for newsletters — with no proprietary technology platform.

The organization generates revenue through three streams: (1) recurring €10/month tax-deductible donations from 3,000+ registered volunteers; (2) structured CSR workshops ("Journey to Paris," "Success to Significance") sold to enterprise clients including HSBC, Amazon, UPS, S&P Global, Duolingo, and Prologis; and (3) event-based fundraising and venue income from the 51%-owned IMPACT Café & Coworking opened in February 2025. Academic partnerships with Sciences Po, Columbia University Reid Hall, NYU, and IES Abroad Paris supply recurring volunteer pipelines.

The 2025 European Solidarity Corps Quality Label expands eligibility for EU-funded volunteer mobility programs. Governance is led by a small staff of 11–50 supported by a volunteer base, with Julie Bouret appointed Managing Director (Dec 2025) and Tara Phillips as CSR Manager (Nov 2025) signaling professionalization of the executive and commercial functions.

Name

Serve The City Paris

Legal name

Serve the City Paris

Website

https://servethecity.paris

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

11–50 employees

Short description

Serve The City Paris is a 2009-founded English-speaking NGO running volunteer-driven food distribution, refugee integration, and corporate CSR workshops in Paris, supported by 3,000+ registered volunteers paying €10/month and operating the S.A.V.E. certification program.

Ownership category

akta.pro rank

Product category

Humanitarian and Volunteer Services

NAICS

Emergency and Other Relief Services (624230), Community Food and Housing, and Emergency and Other Relief Services (6242), Civic and Social Organizations (813410), Emergency and Other Relief Services (62423)

SIC

Services-Social Services (8300)

akta.pro primary industry

International & Local Implementing NGOs (HLAJAKAD)

akta.pro secondary industries

Disaster Relief & Humanitarian Aid Volunteering (EDAIAGAF), Refugee, Crisis & Humanitarian Education Partnerships (EiE) (EDADALAG), Medical Missions & Global Health NGOs (BPAGACAI)

Keywords

• Volunteer services
• Humanitarian programs
• Corporate social responsibility
• Refugee support services
• Community engagement programs

Headquarters

HQ city

Paris

HQ country

France

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Volunteer Membership Donations: Monthly tax-deductible donations of €10 from volunteers provide the primary recurring revenue stream to support humanitarian programs and volunteer activities.
2. Event Fundraising: One-time fundraising activities at events such as concerts, where the organization raises funds through merchandise sales and donations. Example: €1,700 raised at The Last Dinner Party concert.
3. CSR Workshop Fees: Revenue generated from corporate clients participating in CSR workshops including 'Journey to Paris' and 'Success to Significance' programs for employee teams and senior managers.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels9 records

Core offering

Serve The City Paris is a nonprofit volunteer organization that runs humanitarian programs in Paris, including weekly food distribution to the homeless and refugees, language exchange and integration activities, and a structured S.A.V.E. volunteer development program. It also delivers paid CSR workshops, team-building activities, and educational programs such as 'Journey to Paris' and 'Success to Significance' to corporate clients and universities in France.

Differentiator

Problem solved

Functional benefit

Brands

• S.A.V.E. Program: Service, Action, Values, Empowerment - a volunteer development program that provides workshops, social impact projects, and certification for volunteers seeking to create change in cities.

Products and services

• Food Distribution Program Weekly food distribution activity that serves more than 400 homeless individuals and refugees at distribution points across Paris such as Gare St Lazare, Châtelet, République, Gare de Lyon, and Austerlitz. Targeted at vulnerable populations and delivered by registered volunteers.
• S.A.V.E. Program Structured volunteer development program providing workshops, humanitarian education, social impact projects, and certification for members who pay a €10 monthly tax-deductible donation. Designed for young adults and volunteers seeking purposeful engagement.
• CSR Workshops and Corporate Programs Paid corporate social responsibility offerings for businesses in Paris, including the 'Journey to Paris' workshop (refugee camp simulation), 'Success to Significance' workshop for senior managers, team-building activities, and community service days for employee groups.
• Refugee Support Programs Programs serving refugees, asylum seekers, and newcomers in Paris, including language exchange, the P.A.I.R. mentorship program, integration events, the Find Work program, and the video resume partnership with CleverConnect and Solidarités Nouvelles face au Chômage.
• Sport and Culture Program Weekly sports activities including football training, indoor football, basketball, and petanque, providing meals and a safe community space primarily for unaccompanied minors and other vulnerable youth in Paris.
• Women-Only Soup Kitchen Women-only soup kitchen program responding to the specific needs of homeless women in Paris, providing food and a safe gathering space.
• Sweep the City Environmental cleanup activity where groups of volunteers clean public areas of Paris, including major train stations and metro stations.

Quantifiable outcome

• 400+ homeless and refugees receive food weekly
• +3 more outcomes

Named customers9 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Partnerships

15 partnerships are on record, tiered core and minor.

• IMPACT Café & CoworkingcoreStrategic or Co-development PartnerIMPACT Café & Coworking is 51% owned by Serve The City Paris. It serves as the organization's headquarters and primary venue for workshops, volunteer activities, and coworking. The space offers over 200 square meters including 6 private conference rooms equipped with projectors and monitors.
• American Church of PariscoreStrategic or Co-development PartnerSTCP launched a partnership with American Church of Paris to organize community dinners where refugees can cook traditional food from their countries, play national music, and teach traditional dances to participants.
• Knackpunkt27minorStrategic or Co-development PartnerCross-border collaboration with Knackpunkt27, a German organization based in Düsseldorf dedicated to supporting homeless women. Partnership follows STCP's women-only soup kitchen initiative.
• Peace Museum ParisminorStrategic or Co-development PartnerPartnership for Windows4Peace initiative launching at Impact Café, celebrating modern heroes of peace including entrepreneurs, activists, and change-makers.
• CleverConnectcoreStrategic or Co-development PartnerPartnership for video resume program empowering job seekers, in partnership with SNC (Solidarité Nouvelles face au Chômage). Helps refugees and immigrants with job searching in France.
• La CaféothèqueminorStrategic or Co-development PartnerPartner office location in 75004 Paris where volunteers meet before heading out for food distribution activities across the city.
• KabubuminorStrategic or Co-development PartnerSports partner for basketball, indoor football, and petanque activities in the ACP gym as part of integration and community building events.
• Fonds Citoyen Franco-AllemandminorStrategic or Co-development PartnerPartner supporting the Serve the Women project fundraiser event for raising awareness and donations for homeless women.
• IES Abroad PariscoreStrategic or Co-development PartnerEducational partner where 180+ students participated in Journey to Paris workshop combined with refugee camp simulation for experiential learning about refugee experiences.
• SciencePo ParisminorStrategic or Co-development PartnerProfessor Valentina Lana from SciencePo teaches a course on The Fight Against Corruption and hosted a workshop for SAVE program members and volunteers.
• UPSminorGTM or Marketing PartnerCorporate client participating in STCP volunteer activities organized for CSR purposes.
• AmazonminorGTM or Marketing PartnerCorporate client participating in STCP volunteer activities organized for CSR purposes.
• S&P GlobalminorGTM or Marketing PartnerCorporate client participating in STCP volunteer activities organized for CSR purposes.
• DuolingominorGTM or Marketing PartnerCorporate client participating in STCP volunteer activities organized for CSR purposes.
• NYUminorGTM or Marketing PartnerUniversity client participating in STCP volunteer activities and programs.

Scale indicators4 records

Recent moves7 records

Expansion highlights6 records

Broad incumbents

• Emmaüs: Major French humanitarian organization supporting homeless, refugees, and socially excluded populations through housing, employment, and community programs — directly competes for volunteer hours and donor euros in Paris, though at much greater scale.
• Médecins du Monde: International medical humanitarian NGO operating in France with refugee and vulnerable population programs — comparable on the humanitarian service delivery model and refugee support programming in Paris.
• Restos du Coeur: France's largest food assistance NGO distributing meals to those in need — directly overlaps with STCP's weekly food distribution to 400+ homeless and refugees in Paris and competes for the same volunteer pool and donor base.

Emerging players

• Benevity: Corporate CSR and employee volunteering platform serving enterprises globally — comparable on the corporate CSR workshop and employee engagement business line that STCP runs for HSBC, Amazon, and similar clients.

Direct peers

• Idealist: Global nonprofit connecting volunteers with volunteer opportunities and jobs — directly comparable as a volunteer-matching platform targeting mission-driven individuals, especially in international/urban contexts.
• Samusocial de Paris: Paris municipal organization providing emergency services to homeless populations including food, shelter, and medical outreach — directly comparable as a Paris-based service provider to homeless and refugee populations.
• Serve the City International: Serve The City Paris's parent organization operating the same volunteer-driven community service model across 40+ cities worldwide; directly comparable as the network hub and source of shared methodology, brand, and program templates.
• France Bénévolat: French volunteer-matching organization connecting individuals to nonprofit opportunities — comparable to STCP's volunteer recruitment, registration, and activation model across France.
• Solidarités Nouvelles face au Chômage (SNC): French nonprofit tackling unemployment through job-search support; already a direct partner of STCP in the CleverConnect video resume program for refugees — comparable on the refugee employment/integration mission.
• Tous Bénévoles: Online volunteer opportunity platform in France — directly comparable as a digital channel for volunteer discovery, similar to STCP's Meetup.com and ServeNow app-based volunteer recruitment.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/@servethecityparis
• Facebookfacebook.com/servethecityparis
• LinkedInlinkedin.com/company/serve-the-city-paris
• Instagraminstagram.com/servethecityparis

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Serve The City Paris