Serving Hands Senior Care
Serving Hands Senior Care Inc. is a privately held Alberta-based home care provider founded in 2016 that delivers non-medical in-home senior care services (personal, companion, dementia, palliative, Parkinson's, respite) across the Tri-Municipal Region west of Edmonton as an AHS-approved CDHCI agency.
- Company typePrivate
- Founded2016
- HeadquartersStony Plain, Canada
- Headcount11–50
- GTM typeB2C
- OfferingServices
What Serving Hands Senior Care does
Serving Hands Senior Care Inc. is a privately held, non-medical home care provider incorporated in Alberta, Canada, and founded in 2016 by owner Tamra Thiessen. The company delivers in-home care services to seniors across the Tri-Municipal Region west of Edmonton, including Spruce Grove, Stony Plain, St. Albert, Devon, Edmonton, Onoway, Leduc, and Parkland County. Its service portfolio spans 24-hour home care, palliative care, Parkinson's care, personal care, companion care, respite care, and dementia/Alzheimer's home care, supplemented by a nurse-delivered Diabetic Foot Care service and a certified therapy dog visit program (Misty and Sniffles).
Care is delivered by trained caregivers and Health Care Aides in clients' homes, hospitals, nursing homes, assisted living facilities, or retirement communities. Pricing is quote-based and not publicly disclosed; payment options include private pay, Alberta Health Services, Alberta Blue Cross, WCB, Veterans Affairs, and private insurance. The company operates as an Alberta Health Services (AHS)-approved agency for the Client Directed Home Care Invoicing Program (CDHCI), which permits direct billing to Alberta Blue Cross for eligible government-subsidized clients.
The business model is professional-services oriented, with revenue generated through hourly or per-visit billing for care delivered by a workforce of caregivers. Go-to-market is sales-led, combining direct outreach to families, healthcare provider referrals, community partnerships, and content-driven digital marketing via the company website, blog, social channels, and monthly newsletter. The company maintains no proprietary technology platform and has no app, API, or disclosed AI components; the differentiators cited are AHS-approved agency status, compassionate person-centred philosophy, specialized caregiver skills, and the therapy dog program.
Serving Hands Senior Care firmographics
Firmographics- Name
- Serving Hands Senior Care
- Legal name
- Serving Hands Senior Care Inc.
- Website
- https://servinghandsseniorcare.com
- Company type
- Private
- Founded year
- 2016
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Serving Hands Senior Care Inc. is a privately held Alberta-based home care provider founded in 2016 that delivers non-medical in-home senior care services (personal, companion, dementia, palliative, Parkinson's, respite) across the Tri-Municipal Region west of Edmonton as an AHS-approved CDHCI agency.
- Ownership category
- akta.pro rank
Serving Hands Senior Care industry classification
Industry- Product category
- Senior In-Home Care Services
- NAICS
- Services for the Elderly and Persons with Disabilities (624120), Services for the Elderly and Persons with Disabilities (62412)
- SIC
- Services-Health Services (8000), Services-Social Services (8300)
- akta.pro primary industry
- Dementia/Alzheimer’s In-Home Care (Non-Medical) (HLADAGAG)
- akta.pro secondary industries
- Conversation, Cognitive Stimulation & Activity Facilitation (HSABAAAB), Dementia Personal Care (ADLs) Support (HSABAEAB)
Keywords
Where Serving Hands Senior Care is headquartered
LocationHeadquarters
- HQ city
- Stony Plain
- HQ country
- Canada
- HQ region
- North America
Offices2 records
Markets served
Serving Hands Senior Care business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure
Revenue model
- Home Care Services: Serving Hands Senior Care generates revenue through providing in-home care services to seniors. Services are billed on an hourly or per-visit basis and can be paid privately or through government programs. As an AHS-approved agency, they provide direct billing to Alberta Blue Cross for clients enrolled in the Client Directed Home Care Invoicing Program (CDHCI).
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Customized home care packages based on individual needs |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels4 records
Serving Hands Senior Care product offering
Product offeringCore offering
Serving Hands Senior Care provides non-medical in-home care services for seniors across Alberta communities west of Edmonton. Offerings include 24-hour home care, palliative care, Parkinson's care, personal care, companion care, dementia and Alzheimer's care, respite care, and diabetic foot care, delivered by professional caregivers in clients' homes. As an Alberta Health Services-approved agency, the company provides direct billing to Alberta Blue Cross for clients enrolled in the Client Directed Home Care Invoicing Program.
Product overview
Serving Hands Senior Care is a home care service provider offering personalized in-home care services for seniors across Alberta. The company operates as a single integrated service offering multiple care types including 24-Hour Home Care, Palliative Care at Home, Parkinson's Care at Home, Personal Care at Home, Companion Care at Home, and Dementia Home Care. These services are delivered by trained caregivers and Health Care Aides who provide round-the-clock support. Additional specialized offerings include Respite Care for family caregivers, certified foot care nurse visits for diabetic patients, and therapy dog visits for emotional support. As an Alberta Health Services (AHS)-approved agency for the Client Directed Home Care Invoicing Program (CDHCI), the company provides direct billing to Alberta Blue Cross and serves clients in Spruce Grove, Stony Plain, St. Albert, Edmonton, and surrounding communities.
Differentiator
Problem solved
Functional benefit
Products and services
- 24-Hour Home Care Comprehensive around-the-clock in-home care providing compassionate, one-on-one support for seniors in Edmonton and surrounding areas, ensuring continuous assistance with daily activities and safety monitoring.
- Palliative Care at Home End-of-life care delivered in the comfort of home, managing physical, emotional, and practical needs while providing supportive caregivers for individuals and families.
- Parkinson's Care at Home Specialized in-home support for individuals with Parkinson's disease, assisting with mobility issues and providing resources to help families adjust to diagnosis.
- Personal Care at Home Assistance with activities of daily living including bathing, dressing, grooming, toileting, and other tasks designed to ensure safety, comfort, and well-being at home.
- Companion Care at Home Non-medical services including companionship, light housekeeping, errands, transportation, and social support to help seniors stay connected and combat loneliness and depression.
- Dementia Home Care Specialized memory care and Alzheimer's support services delivered in familiar home environments, providing security and peace of mind for individuals and families.
- Respite Care Temporary relief for family caregivers, providing professional care support so caregivers can take breaks while ensuring their loved ones continue receiving quality care.
- Diabetic Foot Care Home visit services provided by a certified foot care nurse, including foot care, foot checks, and recommendations for diabetic patients.
- Therapy Dog Visits Free therapy dog visits with certified therapy dogs (Misty and Sniffles) available exclusively to Serving Hands Senior Care clients, providing emotional support and companionship.
Quantifiable outcome
- Compassionate, personalized in-home care enabling seniors to maintain independence and quality of life
Companies that use Serving Hands Senior Care
Customer profileNamed customers4 records
Segments3 records
Ideal customer profiles2 records
Serving Hands Senior Care technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Serving Hands Senior Care partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core and minor.
- Alberta Health Services (AHS)coreServing Hands Senior Care is an AHS-approved agency for the Client Directed Home Care Invoicing Program (CDHCI). This partnership allows the company to provide government-subsidized home care services and enables direct billing to Alberta Blue Cross for eligible clients.
- Alberta Blue CrosscoreAs an AHS-approved agency, Serving Hands provides direct billing services to Alberta Blue Cross for clients receiving government-funded home care through the CDHCI program.
- Edmonton Epilepsy AssociationminorServing Hands Senior Care expressed interest in partnering with the Edmonton Epilepsy Association to raise awareness about epilepsy in seniors, educate caregivers on seizure recognition, and connect families with EEA resources and support groups.
- Greater Parkland Regional Chamber of CommerceminorServing Hands Senior Care is listed as a member of the Greater Parkland Regional Chamber of Commerce, indicating local business community involvement.
Scale indicators2 records
Recent moves6 records
Expansion highlights4 records
Serving Hands Senior Care competitors and assessment
Company assessmentDirect peers
- CarePartners: Ontario-headquartered home-care provider delivering personal support services, nursing, and therapy in clients' homes. Direct peer because the in-home personal care and government-funded service model mirrors Serving Hands' AHS/CDHCI approach.
- Comfort Keepers (Canada): International home-care franchise with Canadian operations offering personal care, companionship, and dementia/in-home support. Direct peer because of closely matching service lines and franchise-driven regional competition.
- Home Instead Senior Care (Canada): International franchise network with Canadian operations offering companion care, personal care, and dementia support delivered in seniors' homes. Direct peer because of overlapping service lines and franchise-based local-market model that competes with Serving Hands in Alberta.
- CBI Health Group: Canadian healthcare services company delivering home health, personal care, and rehabilitation services across provinces. Direct peer because of the comparable mix of in-home senior care and contract-based payer relationships.
- Bayshore Home Health: One of Canada's largest home-care providers, offering personal care, nursing, dementia, and palliative services across multiple provinces. Direct peer because it sells the same non-medical and clinical in-home senior care services to families and via government contracts, including in Alberta.
- Nurse Next Door: Vancouver-based franchised home-care provider offering senior in-home care, dementia support, and 24-hour care across Canada. Direct peer given near-identical service categories and franchise-driven regional delivery model.
- ParaMed Home Health Care: National Canadian home-health provider offering personal support, nursing, and dementia care in clients' homes. Direct peer due to overlapping in-home care services and government-contract exposure similar to Serving Hands' AHS-approved model.
- Right at Home Canada: Canadian franchise network providing in-home personal care, companionship, and dementia support for seniors. Direct peer given the franchise model, service overlap, and shared family-referral customer base.
Broad incumbents
- SE Health (Saint Elizabeth Health Care): National, not-for-profit healthcare organization offering home care, community services, and clinical care across Canada. Broad incumbent because it competes in senior home care as part of a much larger portfolio spanning home, community, and clinical services.
Regional players
- Integracare: Toronto-based private home-care agency providing personal support, dementia care, and live-in care. Regional peer because of closely aligned in-home senior care services, but with primary concentration in Ontario rather than Alberta.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks6 records
Key highlights7 records
Customer concentration
Serving Hands Senior Care social profiles
Digital presenceServing Hands Senior Care compliance and trust
Trust signalCompliance1 record
Serving Hands Senior Care financial estimates
Financial estimateRevenue estimate
Valuation estimate
Serving Hands Senior Care leadership team
Management profileNumber of profiles
Profiles2 records
Serving Hands Senior Care funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Serving Hands Senior Care M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Serving Hands Senior Care
What does Serving Hands Senior Care do?
Serving Hands Senior Care provides non-medical in-home care services for seniors across Alberta communities west of Edmonton. Offerings include 24-hour home care, palliative care, Parkinson's care, personal care, companion care, dementia and Alzheimer's care, respite care, and diabetic foot care, delivered by professional caregivers in clients' homes. As an Alberta Health Services-approved agency, the company provides direct billing to Alberta Blue Cross for clients enrolled in the Client Directed Home Care Invoicing Program.
Is Serving Hands Senior Care a public or private company?
Serving Hands Senior Care is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Serving Hands Senior Care founded?
Serving Hands Senior Care was founded in 2016. It employs 11 to 50 people.
Where is Serving Hands Senior Care based?
Serving Hands Senior Care is headquartered in Stony Plain, Canada, in the North America region.
How does Serving Hands Senior Care make money?
One revenue line is on record: home Care Services.
Who are Serving Hands Senior Care's main competitors?
Direct peers on record are CarePartners, Comfort Keepers (Canada), Home Instead Senior Care (Canada), CBI Health Group, Bayshore Home Health, Nurse Next Door, ParaMed Home Health Care and Right at Home Canada. SE Health (Saint Elizabeth Health Care) is listed as a broad incumbent. Integracare is listed as a regional player.
Does Serving Hands Senior Care have an API?
No public API is recorded for Serving Hands Senior Care.
What industry is Serving Hands Senior Care in?
Serving Hands Senior Care's product category is Senior In-Home Care Services. Its primary akta.pro industry code is HLADAGAG, Dementia/Alzheimer’s In-Home Care (Non-Medical), with a secondary code of HSABAAAB, Conversation, Cognitive Stimulation & Activity Facilitation. Its NAICS code is 624120 and its SIC code is 8000.