Shinhan Life Vietnam

What Shinhan Life Vietnam does

Shinhan Life Vietnam (Công ty TNHH Bảo hiểm Shinhan Life Việt Nam) is a Vietnamese life insurance company and a wholly-owned subsidiary of Shinhan Life Insurance Corporation, a South Korean financial services group. The company received its operating license (No. 85/GP/KDBH) from the Vietnamese Ministry of Finance on February 8, 2021, and is headquartered in Ho Chi Minh City. It serves individual Vietnamese consumers and families seeking financial protection, savings accumulation, investment-linked coverage, education planning, and health/accident insurance. Its product portfolio includes life protection (Bảo vệ), savings (Tích lũy), investment (Đầu tư), health and accident, education, and supplementary riders, supported by a Universal Life Fund (Quỹ liên kết chung) for investment-linked products.

The company's underlying technology consists of a digital insurance service platform built around three self-service touchpoints: a Customer Portal (khachhang.shinhanlifevn.com.vn) for policy lookup, premium payment history, electronic invoices, change requests, and claims submission; the Shinhan Life Care+ mobile application available on iOS and Android; and an Online Premium Payment Portal that supports domestic cards, international cards (Visa, Mastercard, JCB, UnionPay, American Express), bank accounts, and e-wallets, with installment options through credit institutions. Authentication uses OTP delivery via SMS and email. The technology stack is standard for digital-first insurance distribution in Southeast Asia and does not disclose proprietary AI/ML capabilities.

Shinhan Life Vietnam's business model is a subscription-recurring insurance premium revenue model, generating income through recurring premium payments collected from policyholders according to contract terms. The company operates a sales-led go-to-market motion primarily through a network of insurance agents and brokers, complemented by digital self-serve channels and a customer service hotline (1900998800). Customer acquisition is supported by a multi-channel marketing presence including the corporate website, social media (Facebook, LinkedIn, YouTube), and field sales. No public pricing or premium rate data is disclosed, and no revenue, headcount, or policy count figures are available in the source data, limiting visibility into scale and growth velocity.

Name

Shinhan Life Vietnam

Legal name

Công ty TNHH Bảo hiểm Shinhan Life Việt Nam

Website

https://shinhanlifevn.com.vn

Company type

Private

Founded year

2021

Operating status

Operating

Short description

Shinhan Life Vietnam is a Ho Chi Minh City-based life insurance company, wholly owned by South Korea's Shinhan Life Insurance Corporation, offering life, savings, investment, health, and education insurance products to individual Vietnamese consumers through insurance agents and digital self-serve channels.

Ownership category

akta.pro rank

Product category

Life Insurance

NAICS

Direct Life Insurance Carriers (524113), Direct Life, Health, and Medical Insurance Carriers (52411)

SIC

Life Insurance (6311)

akta.pro primary industry

Universal Life (UL) Insurance (FSAIABAB)

akta.pro secondary industries

Whole Life Insurance (FSAIABAA), Level Term Life Insurance (FSAIAAAA), Whole Life / UL Policy Riders & Add-ons (e.g., Waiver of Premium, Accidental Death, Child Term, LTC/Chronic Illness) (FSAIABAK)

Keywords

• Life insurance
• Savings insurance
• Investment-linked insurance
• Education insurance plans
• Insurance riders

Headquarters

HQ city

Ho Chi Minh City

HQ country

Vietnam

HQ region

Asia

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Marketing or Sales, Operations, Technology or R&D, Infrastructure, Others

Revenue model

1. Insurance Premium Revenue: Shinhan Life Vietnam generates revenue through insurance premiums collected from policyholders. The company offers multiple insurance product categories including life protection (Bảo vệ), health and accident (Sức khỏe và Tai nạn), savings (Tích lũy), investment (Đầu tư), education (Giáo dục), supplementary products (Sản phẩm bổ sung), and riders (Sản phẩm bảo hiểm bán kèm). Premiums are collected on a recurring basis according to the payment schedule specified in each insurance contract.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Shinhan Life Vietnam sells individual life insurance and savings products to consumers in Vietnam, including savings-linked life insurance, pure protection policies, investment-linked policies, education plans for children, and supplementary riders. Policies are distributed through tied insurance agents, online channels, and customer service centers, with self-service supported by a Customer Portal and the Shinhan Life Care+ mobile application.

Product overview

Shinhan Life Vietnam operates as a life insurance company offering a portfolio of protection, savings, and investment-linked insurance products. The product lineup includes core life insurance (Bảo vệ), savings products (Tích lũy), and investment products (Đầu tư), supplemented by attachable riders (Sản phẩm bảo hiểm bán kèm) for enhanced coverage such as critical illness and hospitalization. The company also manages a Universal Life Fund (Quỹ liên kết chung) for investment-linked offerings. Digital service infrastructure consists of the Customer Portal (khachhang.shinhanlifevn.com.vn) for self-service policy management, an Online Premium Payment Portal supporting multiple payment methods including cards, bank accounts, and e-wallets, the Shinhan Life Care+ mobile application for iOS and Android, and a premium calculation tool. Customer services include cashless hospitalization at partner healthcare facilities and insurance claim settlement processing.

Differentiator

Problem solved

Functional benefit

Brands

• Shinhan Life Care+: Mobile application for customers to access insurance services, policy management, and online transactions.

Products and services

• Savings-linked life insurance

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration13 records

Feature3 records

Partnerships

Five partnerships are on record, tiered core.

• Network of Clinics and HospitalscoreOthersShinhan Life Vietnam maintains a network of affiliated clinics and hospitals (danh sách Phòng khám/Bệnh viện) to provide cashless hospitalization service (dịch vụ bảo lãnh viện phí) to policyholders. Customers can access medical services at network healthcare facilities without upfront payment.
• Reinsurance CompaniescoreOthersShinhan Life Vietnam cooperates with reinsurance companies (doanh nghiệp tái bảo hiểm) for risk-sharing and underwriting support on insurance contracts.
• Payment Service ProviderscoreTechnology or IntegrationShinhan Life Vietnam integrates with various payment service providers including credit institutions, card organizations (Visa, Mastercard, JCB, UnionPay, American Express), and electronic wallet providers to process online premium payments and refunds.
• Insurance Agents and BrokerscoreChannel Partner/ Reseller/ DistributorShinhan Life Vietnam distributes products through a network of insurance agents (đại lý bảo hiểm cá nhân) and insurance broker organizations (đại lý, nhà phân phối, môi giới) who represent and sell the company's insurance products to customers.
• Parent Company - Shinhan Life Insurance CorporationcoreOthersShinhan Life Vietnam is a subsidiary of Shinhan Life Insurance Corporation, a major Korean financial services group. The parent company provides strategic direction, product development expertise, and operational support to the Vietnamese subsidiary.

Scale indicators1 record

Recent moves7 records

Expansion highlights5 records

Market position

Weaknesses4 records

Competitive moat4 records

Key risks1 record

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/c/ShinhanLifeVietnam
• Facebookfacebook.com/shinhanlifevietnam
• LinkedInlinkedin.com/company/shinhan-life-vietnam

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Shinhan Life Vietnam