What Seiu does

SEIU Healthcare Illinois & Indiana Missouri & Kansas (HCIIMK) is a labor union affiliated with the Service Employees International Union (SEIU) that represents approximately 91,000 healthcare, child care, home care, and nursing home workers across four U.S. states (Illinois, Indiana, Missouri, and Kansas), with origins tracing to home care worker organizing in 1983 and child care provider union building in 1996. The organization is structured around four primary divisions — Home Care (50,000+ members), Child Care & Early Learning (35,000+ members), Nursing Homes (12,000+ members), and Hospitals & Health Systems (4,000+ members) — and operates through seven regional offices anchored by a Chicago headquarters.

The union delivers a suite of member-facing products and services: MemberLink, a secure member portal for grievance tracking, contract access, and training registration; the Helen Miller SEIU Member Education and Training Center (METC), which has trained 30,000+ workers since 2007 in partnership with the Illinois Trainers Network; the SEIU Healthcare IL Benefit Funds administering health and pension plans; a Member Resource Center reachable at 866-933-SEIU; a Know Your Rights mobile app available in 17 languages for immigrant workers; a Family Support Hotline; a Mental Health Initiative including the annual CareFest event; and a member benefits discount program. Underlying technology is straightforward — web portals, mobile apps, telephony, and benefits administration — with no AI capabilities, no public API, and no disclosed software IP beyond the integrated MemberLink workflow.

Revenue is generated through recurring membership dues paid by workers across the four represented segments, supplemented by administration of benefit funds and training programs. The union employs a community-led go-to-market model built on grassroots worksite organizing, NLRB election campaigns, collective bargaining, legislative advocacy, and coalition partnerships with organizations such as ICIRR, Mobilize Justice, Forward Justice, and Child Care for All. Marketing and member mobilization span social media (Facebook, Instagram, YouTube, TikTok, Threads), email, press, rallies, and lobbying. Leadership is provided by President Greg Kelley — the first Black president of both HCIIMK and the SEIU Illinois State Council — and Executive Vice President Erica Bland.

Name

Seiu

Legal name

SEIU Healthcare Illinois & Indiana

Website

https://seiuhcilin.org

Company type

Private

Founded year

1996

Operating status

Operating

Short description

SEIU Healthcare Illinois & Indiana Missouri & Kansas is a labor union representing ~91,000 healthcare, child care, home care, and nursing home workers across Illinois, Indiana, Missouri, and Kansas, delivering collective bargaining, training, benefits, and member services via its MemberLink portal, METC training center, and benefit funds.

Ownership category

akta.pro rank

Product category

Labor Union Representation Services

NAICS

Health and Welfare Funds (525120)

SIC

Services-Membership Organizations (8600)

akta.pro primary industry

Community Health & Health Equity/Social Determinants Units (HLAJAAAO)

akta.pro secondary industries

Public Health & Health Equity Organizations (BPAGACAL), Taft-Hartley / Union Multiemployer Group Health Plans (FSAIAFAG)

Keywords

• Labor union representation
• Healthcare worker advocacy
• Collective bargaining
• Child care union
• Home care workers

Headquarters

HQ city

Chicago

HQ country

United States

HQ region

North America

Offices7 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Membership Dues: SEIU Healthcare generates revenue through membership dues paid by healthcare, child care, home care, and nursing home workers. Union membership provides collective bargaining representation, advocacy, and member benefits.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels10 records

Core offering

SEIU Healthcare Illinois & Indiana is a labor union that represents approximately 91,000 healthcare, child care, home care, and nursing home workers across Illinois, Indiana, Missouri, and Kansas. The union's core offering is collective bargaining representation, contract negotiation, workplace advocacy, and member benefits administration, including access to health insurance and pension plans through the SEIU Healthcare IL Benefit Funds.

Product overview

SEIU Healthcare is a labor union representing healthcare, child care, home care, and nursing home workers across Illinois, Indiana, Missouri, and Kansas. The organization offers a suite of member-facing platforms and services including MemberLink (secure member portal), the Helen Miller METC training platform, Member Resource Center, and SEIU Healthcare IL Benefit Funds. Their divisions include Child Care & Early Learning (35,000+ members), Home Care (50,000+ members), Nursing Homes (12,000+ members), and Hospitals & Health Systems. They also provide specialized services such as the Family Support Hotline, Mental Health Initiative with CareFest events, and a Know Your Rights mobile app available in 17 languages.

Differentiator

Problem solved

Functional benefit

Products and services

• MemberLink Portal Secure online portal providing SEIU Healthcare members with access to personalized content, union news, grievance tracking, training sign-ups, contract viewing, and contact information management.
• Helen Miller SEIU Member Education and Training Center (METC) Training center providing paid training sessions for DORS and child care members, with over 30,000 union workers having attended training sessions.
• Member Resource Center Service center available from 8:30 a.m. to 5 p.m. Monday through Friday at 866-933-SEIU to answer member questions about contracts, union matters, and workplace rights.
• SEIU Healthcare IL Benefit Funds Provides quality health insurance and pension plans for home care, child care, personal assistants and nursing home workers, including Health & Welfare Plans and Pension Plan.
• SEIU Member Benefits Program Discount program offering free checking accounts, dental discounts, free accidental death & dismemberment insurance, AMC theater ticket discounts, and AT&T phone discounts.
• Child Care & Early Learning Division Represents over 35,000 home child care providers and child care center teachers and staff, fighting for living wages and accessible child care through collective bargaining agreements.
• Home Care Division Represents more than 50,000 home care workers providing essential care to seniors and people with disabilities, negotiating living wages and healthcare benefits.
• Nursing Homes Division Represents more than 12,000 nursing home workers united to fight for quality jobs and quality care, having achieved 51% average pay increase since 2017.
• Hospitals & Health Systems Division Voice for thousands of hospital and clinic workers from dietary and housekeeping to nursing assistants and technicians, united for improved working conditions and patient care.
• Family Support Hotline Hotline at 1-855-HELP-MY-FAMILY (1-855-435-7693) providing immigration support, ICE activity reporting, deportation defense, and referrals to legal providers, available in 12 languages.
• Know Your Rights App Mobile application providing Know Your Rights information in 17 languages for immigrant workers and members facing immigration enforcement.

Quantifiable outcome

• 51% average pay increase since 2017 for nursing home workers
• +3 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Nine partnerships are on record, tiered minor and core.

• Mobilize JusticeminorStrategic or Co-development Partner · 2 November 2024Mobilize Justice partnered with SEIU to host the VOTE or ELSE cultural event in Durham, NC, featuring press conference, community canvassing, phonebanking, and national town hall livestream to encourage voter participation.
• Forward JusticeminorStrategic or Co-development Partner · 2 November 2024Forward Justice partnered with SEIU and USSW for the VOTE or ELSE civic engagement event in Durham, NC, aimed at mobilizing historically disengaged communities through political education and advocacy.
• USSW (United Service Workers Union)minorStrategic or Co-development Partner · 2 November 2024USSW partnered with SEIU for the VOTE or ELSE civic engagement cultural event featuring artists like Icewear Vezzo and Killer Mike to encourage voter participation.
• ICIRR (Illinois Coalition for Immigrant and Refugee Rights)coreStrategic or Co-development PartnerICIRR operates the Family Support Hotline (1-855-HELP-MY-FAMILY) providing immigration legal services, TPS information, DACA resources, and community support referrals. SEIU Healthcare partners with ICIRR to provide immigrant worker resources and Know Your Rights training in multiple languages.
• Illinois Trainers NetworkcoreTechnology or IntegrationSEIU Healthcare works in partnership with Illinois Trainers Network for child care provider training. All trainings are Gateways Registry Approved, providing paid training for family child care providers and Licensed Family Child Care Providers.
• Child Care for All CoalitioncoreStrategic or Co-development PartnerSEIU Healthcare leads the Child Care for All coalition of providers, parents, and advocates fighting for systemic change in the child care system and demanding billionaires and corporations pay fair share in taxes.
• Chicago Federation of LaborcoreStrategic or Co-development PartnerSEIU Healthcare President Greg Kelley sits on the executive board of the Chicago Federation of Labor, representing 150,000 Illinois workers through coordinated labor advocacy.
• United Working FamiliescoreStrategic or Co-development PartnerEVP Erica Bland is a founding member of United Working Families, helping to center a working-family-friendly approach in city politics. Greg Kelley serves on the board of United Working Families.
• Grassroots CollaborativeminorStrategic or Co-development PartnerEVP Erica Bland contributes leadership to Grassroots Collaborative, influencing city politics and direction.

Scale indicators11 records

Recent moves6 records

Expansion highlights6 records

Others

• United Steelworkers (USW): Major industrial union that has expanded into healthcare, public sector and service work. Comparable as a large affiliated labor union sharing political and legislative coalition infrastructure with SEIU Healthcare.

Broad incumbents

• UNITE HERE: Union representing service workers across hotels, food service, and increasingly healthcare and airport concessions. Comparable as a service-sector union with overlapping low-wage worker membership and similar collective bargaining approach.
• AFL-CIO: National labor federation coordinating 60+ affiliated unions including many healthcare unions. Comparable as the broader umbrella labor organization; SEIU is independent from AFL-CIO but competes and coordinates in the same political and organizing landscape.
• AFSCME (American Federation of State, County and Municipal Employees): Largest US public-sector union, also representing public hospital, nursing home and home care workers in many states. Comparable as a major dues-funded labor union with parallel public-sector healthcare and care-worker bargaining footprint.
• International Brotherhood of Teamsters: One of the largest US unions with growing healthcare and service worker membership. Comparable as a major dues-funded union with parallel employer collective bargaining and political advocacy capabilities.

Direct peers

• National Nurses United (NNU): The largest US nurses' union, organizing RNs at hospital systems. Comparable as a competing union targeting the same healthcare worker base, with similar collective bargaining and political advocacy model.
• SEIU 1199 (National Union of Hospital and Health Care Employees): SEIU-affiliated healthcare workers union representing nurses, home care workers and hospital staff across the East Coast. Directly comparable as a SEIU-chartered union with similar membership structure, dues-funded model and collective bargaining focus on healthcare and care workers.
• American Federation of Teachers (AFT) — Healthcare division: AFT represents a growing share of healthcare and nursing workers in addition to teachers. Comparable as a union actively organizing in the same hospital and healthcare worker space, with parallel dues-funded collective bargaining model.

Emerging players

• United Food and Commercial Workers International Union (UFCW): Union representing grocery, retail and healthcare workers, including pharmacy and home care. Comparable as a dues-funded union organizing a similar mix of care-adjacent and lower-wage service workers.
• Workers United (SEIU affiliated): SEIU-affiliated union for service, textile and laundry workers with growing healthcare laundry and hospital worker footprint. Comparable as an SEIU-chartered sibling union organizing in adjacent service and healthcare support roles.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xtwitter.com/seiuhciimk
• YouTubeyoutube.com/channel/UCsbpFEenAVbRGiJIH14rSPQ
• Facebookfacebook.com/SEIUHCII
• Instagraminstagram.com/seiuhcii
• TikToktiktok.com/@seiuhciimk
• LinkedInlinkedin.com/company/seiu-hcii

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Seiu