Smartposti

What Smartposti does

SmartPosti (UAB SmartPosti) is a Lithuania-based parcel logistics and e-fulfillment company operating as a wholly-owned subsidiary of Finnish Posti Group Oyj. It serves both private individuals and business customers (e-commerce merchants, retailers, importers, and trading companies) across the Baltic states and Finland, offering domestic and international courier services through the largest parcel locker network in the region — over 4,100 service points, including 2,194 parcel lockers in Lithuania at end-2025, where more than 65% of all parcels are picked up from lockers.

The company's core technology stack combines a self-service portal (my.smartposti.lt / Savitarna), a real-time parcel tracking system with SMS and email notifications, and a paperless warehouse management system powering e-fulfillment operations that handle 2.7 million orders and 21.7 million items per year across 23,000 m² of warehouse space. SmartPosti distributes through embedded parcel lockers in shopping centers and grocery chains (Maxima, IKI, Rimi, Norfa), a parcel shop partner network (Eurokonsa, Borusta, Saurida), courier delivery, and pallet transport. Native e-commerce modules for WooCommerce, PrestaShop, OpenCart, Magento, and Shopify — developed and administered by UAB Mijora — plus API integrations enable automated label generation, manifest creation, and courier booking directly inside merchant storefronts.

SmartPosti generates revenue through four primary streams: transaction-based parcel delivery (B2C and B2B, with prepaid discounts incentivizing self-service), managed e-fulfillment services billed on storage and order volume across three tiers (Simple, Smart, Premium), per-pallet transportation across the Baltics and Finland, and door-to-door courier services with optional cash-on-delivery. Enterprise customers with 50+ monthly shipments receive tailored pricing and dedicated account management under multi-year contracts, while individual consumers transact via the self-service portal with pay-as-you-go billing. International reach is extended through partnerships with DHL, GLS, Bring, and Posti for cross-border delivery across Europe.

Name

Smartposti

Legal name

UAB SmartPosti

Website

https://smartposti.lt

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

51–100 employees

Short description

SmartPosti is a Lithuanian parcel logistics and e-fulfillment subsidiary of Posti Group, operating the largest parcel locker network in the Baltics and Finland (4,100+ service points) and serving both individual consumers and e-commerce merchants with couriers, warehousing, and pallet transport.

Ownership category

akta.pro rank

Product category

Logistics Services

NAICS

Couriers and Express Delivery Services (492110), Postal Service (491110)

SIC

Trucking & Courier Services (No Air) (4210)

akta.pro primary industry

Carrier-Owned Parcel Locker Networks (TLAAAMAA)

akta.pro secondary industries

E-commerce Parcel Consolidation & Injection (Zone-Skipping, USPS/Postal Injection) (TLAAAFAL), International Parcel Post (Inbound/Outbound) (TLAAAAAL), Parcel Inject / Postal Workshare (Last-Mile Handoff) (TLAAACAJ)

Keywords

• Parcel delivery services
• E-commerce fulfillment
• Parcel locker network
• Warehousing logistics
• Last-mile delivery

Headquarters

HQ city

Vilnius

HQ country

Lithuania

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Infrastructure, Operations, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Parcel Delivery Services (B2C & B2B): SmartPosti charges fees for sending and receiving parcels via its parcel locker network and courier services, with pricing based on parcel size and destination (domestic Lithuania vs. international Europe). Customers can pay in advance at lower rates or at standard rates.
2. E-fulfillment and Warehousing Services: SmartPosti provides e-commerce fulfillment (receiving, storage, picking, packing, shipping) and warehousing services to business customers. Pricing is based on volume of goods stored, number of orders processed, and service tier (Simple, Smart, Premium).
3. Pallet Transportation: Pallet transport services for larger shipments across the Baltics and Finland, charged per pallet or shipment based on weight and dimensions.
4. Courier Services: Door-to-door courier delivery services in Lithuania and internationally across Europe, with pricing based on parcel size and delivery speed. COD (cash on delivery) service available as an add-on.

Pricing tiers

Go-to-market motion4 records

Distribution channels5 records

Marketing channels5 records

Core offering

SmartPosti provides end-to-end logistics and parcel delivery services across the Baltic countries and Finland, operating the largest parcel locker network in the region with over 4,100 service points. The company offers domestic and international courier services, e-commerce fulfillment with three tiers (Simple, Smart, Premium), flexible warehousing with cross-docking and value-added services, and pallet transportation for both consumers and businesses. Services are accessed through parcel lockers, home delivery, partner retail locations, a self-service portal, and SmartShip business platform with native integrations for major e-commerce platforms.

Product overview

SmartPosti is a comprehensive logistics platform operated by Posti Group, offering a portfolio of integrated services including a parcel locker network (the largest in the Baltics and Finland with over 4,100 points), domestic and international courier services, e-fulfillment with three service tiers (Simple, Smart, Premium), warehousing with cross-docking and value-added services, and pallet transportation. The ecosystem is unified through a self-service portal (Savitarna) and SmartShip platform for business customers, with native integrations via plugins for major e-commerce platforms (WooCommerce, PrestaShop, OpenCart, Magento, Shopify). Customers can send, receive, return parcels through lockers or courier delivery, track shipments in real-time, and access redelivery options.

Differentiator

Problem solved

Functional benefit

Products and services

• SmartPosti Parcel Locker Network Network of secure parcel lockers across the Baltics and Finland with over 4,100 service points, allowing customers to send, receive, and return parcels at convenient locations near their homes or workplaces 24/7.
• SmartPosti Self-Service Portal (Savitarna) Online platform for individuals and businesses to register parcels, calculate costs, print labels, set favorite parcel lockers, manage shipment workflow with pre-filled sender data, track parcels, and initiate returns.
• Domestic Courier Services Door-to-door delivery services across Lithuania with next-day delivery, flexible pricing, and card payment options at delivery for both consumers and businesses.
• International Courier Services Cross-border parcel delivery throughout Europe with partnerships with Posti, DHL, GLS, and Bring, supporting shipments up to 35 kg for both consumers and businesses.
• E-Fulfillment Services Comprehensive e-commerce logistics including receiving, storage, inventory management, order picking, packing, and shipping, with integration to parcel lockers and e-commerce platforms. Available in three tiers: Simple, Smart, and Premium.
• Warehousing Services Flexible storage solutions including loading/unloading, cross-docking, sorting, safe storage, order picking and packing, pallet preparation, labeling, repackaging, equipment testing and configuration across 23,000 m² of warehouse space in the Baltics.
• Pallet Transportation Secure door-to-door pallet delivery across the Baltics and Finland with a reliable partner network, available for both private individuals and business customers. Supports 1/2 Euro pallet (max 300 kg, 80x60x120 cm) and Euro pallet (max 600 kg, 120x80x180 cm).
• Parcel Tracking Real-time parcel tracking system allowing customers to monitor shipment status and receive delivery updates via tracking ID, SMS, and email notifications.
• Home Delivery Delivery service directly to recipient's home address with prior courier contact to confirm delivery time, including option to leave at door, hand over in person, or contactless delivery.
• Parcel Redelivery Service allowing customers to request redelivery of parcels that could not be delivered on first attempt, with option to change delivery address or location.
• SmartShip Business Platform Business-oriented self-service platform integrated with SmartPosti services for managing shipments and logistics operations, providing centralized shipment management for business customers.
• SmartPosti E-Commerce Modules (Plugins) Integration modules for major e-commerce platforms (WooCommerce, PrestaShop, OpenCart, Magento, Shopify) enabling shipping label generation, manifest creation, and courier booking directly from the online store. Developed and administered by UAB Mijora.

Quantifiable outcome

• 99.9% picking quality and time standard exceeded in Baltic e-fulfillment operations
• +2 more outcomes

Named customers3 records

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration14 records

AI capability3 records

Feature4 records

Partnerships

Seven partnerships are on record, tiered minor and core.

• uDropminorStrategic or Co-development Partner · 12 May 2026SmartPosti (part of Posti) entered a collaboration with uDrop, the first parcel locker sharing network in Lithuania. The partnership aims to expand SmartPosti's parcel locker reach by allowing shared use of uDrop's network. The collaboration was planned to be operational by the end of 2026.
• Mijora (UAB)coreTechnology or IntegrationMijora developed and administers SmartPosti's e-commerce modules for WooCommerce, Prestashop, OpenCart, Magento, and Shopify. These modules enable online stores to integrate SmartPosti shipping, label printing, and tracking directly into their platforms. SmartPosti handles troubleshooting and coordinates with Mijora for bug fixes and module configuration.
• DHLcoreChannel Partner/ Reseller/ DistributorSmartPosti partners with DHL for international parcel delivery to and from Lithuania. DHL parcels entering Lithuania may be handled by SmartPosti for last-mile delivery, and SmartPosti facilitates DHL returns for certain service types (DHL Parcel Connect).
• GLS (General Logistics Systems)coreChannel Partner/ Reseller/ DistributorSmartPosti works with GLS for international parcel delivery. GLS parcels arriving in Lithuania are handled through SmartPosti's network. GLS shipments are delivered only to the specified home address, though recipients can also pick up from parcel lockers or terminals.
• BringminorChannel Partner/ Reseller/ DistributorSmartPosti partners with Bring (a Posti Group company operating in Scandinavia) for cross-border delivery solutions in Europe, enabling seamless international shipping for SmartPosti customers.
• Posti Group (Parent Company)coreOthersSmartPosti is a subsidiary of Posti Group Oyj, a major Nordic and Baltic logistics company with nearly 400 years of heritage. SmartPosti operates under the Posti Group umbrella, sharing infrastructure, technology, and expertise across the region (Finland, Sweden, Estonia, Latvia, Lithuania).
• Eurokonsa, Borusta, Saurida (Parcel Shop Partners)coreChannel Partner/ Reseller/ DistributorPartner retail stores where SmartPosti parcel shop services are available. Customers can send, receive, and return parcels at these partner locations during store hours. These partners extend SmartPosti's physical service point network beyond its own parcel lockers.

Scale indicators7 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Venipak: Baltic parcel delivery and logistics company operating in Lithuania, Latvia, Estonia, and other European countries. Competes directly with SmartPosti in parcel delivery, locker networks, and e-commerce fulfillment across the Baltics.
• Omniva: Estonian national postal operator providing parcel locker and courier services across the Baltic states. Directly comparable to SmartPosti as a regional carrier-owned parcel locker network competing in the same geographies (Estonia, Latvia, Lithuania).
• GLS (General Logistics Systems): European ground-based parcel delivery network with significant Baltic presence. SmartPosti is both a partner (handling GLS last-mile in Lithuania) and a competitor in cross-border parcel services.
• Lietuvos Paštas (Lithuanian Post): Lithuanian national postal operator offering parcel delivery, locker services (LP Express), and e-commerce logistics. The primary domestic incumbent competitor to SmartPosti in Lithuania across all major service lines.
• InPost: European parcel locker network operator with significant presence across multiple European countries. A direct competitor to SmartPosti's parcel locker business model with comparable PUDO technology and infrastructure approach.
• Bring (Posti Group): Scandinavian parcel and logistics brand under Posti Group, serving Norway, Sweden, Denmark, Finland, and the Baltics. A sibling entity under the same parent group with comparable carrier-owned delivery model and locker infrastructure.
• DPD Baltics: European parcel delivery network with operations in the Baltics. Competes with SmartPosti in B2B and B2C parcel delivery and pickup point networks across the region.

Regional players

• Latvijas Pasts: Latvian national postal operator providing letter and parcel services within Latvia. A regional peer with similar postal-operator positioning but primarily serving its home market rather than competing directly in Lithuania.

Broad incumbents

• DHL Express: Global leader in international express parcel delivery. Both a SmartPosti partner (for cross-border volumes) and a broad incumbent competing in international parcel services delivered into the Baltics.
• PostNord: Nordic postal and logistics group serving Sweden, Denmark, Finland, and Norway with parcel, letter, and e-commerce logistics. A broader incumbent in the Nordic-Baltic postal/logistics space with overlapping parcel capabilities.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCq1_RoZ4j8NL3vc4u1Ed81A
• Facebookfacebook.com/SmartpostiLT
• LinkedInlinkedin.com/company/smartpost-itella
• Instagraminstagram.com/smartpostilt
• TikToktiktok.com/@smartposti

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Smartposti