Senior Ride Nashville, Inc.

What Senior Ride Nashville, Inc. does

Senior Ride Nashville, Inc. is a Tennessee-incorporated nonprofit founded in 2017 by the Council on Aging of Middle Tennessee that provides affordable, assisted transportation to older adults (60+) residing in Davidson County, Tennessee. The organization's core offering is a volunteer-driver service that delivers door-through-door or door-to-door rides to medical appointments, therapy, grocery stores, places of worship, and community activities, operating weekdays 8:30am–4:30pm. Cumulative operational scale includes 50,092 trips provided, 764,571 miles driven, 846 enrolled riders, and 441 trained volunteers, with a reported 95% rider satisfaction rate.

The underlying platform is a web-based ride scheduling system through which volunteers self-assign ride requests, paired with a 60-minute online training and onboarding workflow and a four-layer insurance framework (volunteer auto primary plus excess accident medical, excess liability, and excess auto liability) built on Tennessee's PROVIDE Act and the federal Volunteer Protection Act. A complementary paid-driver offering, Partner Connect, delivers transportation logistics at cost to local organizations serving older adults under MOU agreements, functioning as a B2B channel distinct from the donation-funded core program. The organization is governed by a 9-member Board that includes senior executives from HCA Healthcare, WeGo Public Transit, Vanderbilt University Medical Center, Humana/CenterWell, Community Health Systems, and the Greater Nashville Regional Council, and is hosted at GNRC's office at 44 Vantage Way, #450, Nashville.

The revenue model is predominantly donation- and grant-driven, sourced from healthcare systems (HCA Healthcare, Ascension Saint Thomas, Vanderbilt), foundations (United Way, Memorial Foundation, WEHF), regional government (GNRC), corporations (Amazon), and individual donors via one-time gifts, monthly recurring donations processed through MoonClerk, Kroger Community Rewards, AmazonSmile, and asset donations through Donate for Charity. Partner Connect adds a cost-recovery transaction-based stream priced similarly to rideshare or taxi services. Marketing and customer acquisition are community-led, relying on healthcare-system referrals, faith-community networks, regional council connections, rider testimonials, and published annual impact reports rather than paid acquisition.

Name

Senior Ride Nashville, Inc.

Legal name

Senior Ride Nashville, Inc.

Website

https://seniorridenashville.org

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

1–10 employees

Short description

Senior Ride Nashville is a Davidson County, Tennessee nonprofit that provides affordable, volunteer-driver transportation for older adults to medical appointments and community destinations, supplemented by a paid-driver Partner Connect program for partner organizations.

Ownership category

akta.pro rank

Product category

Senior Transportation Services

NAICS

Services for the Elderly and Persons with Disabilities (624120), Special Needs Transportation (485991), Services for the Elderly and Persons with Disabilities (62412)

SIC

Transportation Services (4700), Local & Suburban Transit & Interurban Hwy Passenger Trans (4100)

akta.pro primary industry

Door-to-Door Senior Ride Services (Non-Medical) (HSABAOAB)

akta.pro secondary industries

Transportation, Escort & Appointment Accompaniment (Non-Medical) (HSABAAAF), Community & Senior Transportation Shuttles (Dial-a-Ride, Non-ADA) (TLAFAJAI), Senior & Assisted-Living Demand-Responsive Transport (THAIAHAE)

Keywords

• Senior transportation services
• Assisted mobility services
• Volunteer driver programs
• Nonprofit ride services
• Senior care transportation

Headquarters

HQ city

Nashville

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales

Revenue model

1. Donations and Grants: Senior Ride Nashville relies primarily on donations and grants from funders to operate. The organization receives funding from healthcare systems (HCA Healthcare), foundations (United Way, Memorial Foundation, WEHF), government/regional councils (GNRC), corporations (Amazon), and faith-based institutions (Ascension Saint Thomas). Individual donors can make one-time or recurring monthly donations.
2. Partner Connect Transportation Services: Partner Connect provides transportation services to partner organizations at cost. Partners pay SRN directly based on distance and time commitment for SRN drivers. This is a cost-recovery model for partner organizations serving older adults.
3. Kroger Community Rewards: SRN participates in Kroger's Community Rewards program, earning a portion of Kroger profits when enrolled customers shop with their Kroger rewards card. No cost to the donor.
4. Asset Donations: SRN partners with Donate for Charity to enable donors to convert cars, trucks, boats, or property into tax-deductible donations supporting SRN's work.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels4 records

Core offering

Senior Ride Nashville provides affordable, assisted door-through-door and door-to-door transportation services to older adults (60+) residing in Davidson County, Tennessee, primarily through trained volunteer drivers using a web-based self-assignment scheduling platform. The organization complements this core program with a paid-driver Partner Connect service that delivers cost-based transportation to local organizations serving older adults, and supports operations through donations, grants, and community rewards programs.

Product overview

Senior Ride Nashville operates as a volunteer-based transportation service for older adults in Davidson County, Tennessee. The core offering is a transportation service connecting volunteer drivers with seniors (60+) who need assisted rides. The service uses a web-based scheduling platform where volunteers self-assign rides. Additional offerings include Partner Connect (a paid transportation service for partner organizations), and various donation mechanisms (direct giving, monthly recurring donations, Kroger Community Rewards, AmazonSmile, and asset donation via Donate for Charity). The organization publishes annual impact reports documenting operational metrics.

Differentiator

Problem solved

Functional benefit

Products and services

• Senior Ride Nashville Core Transportation Service Volunteer-driver assisted door-through-door or door-to-door transportation service for older adults aged 60 and over residing in Davidson County, Tennessee. Riders use the service to reach medical appointments, therapy, grocery stores, errands, places of worship, and social activities.
• Partner Connect Paid-driver transportation service for local organizations and businesses serving older adults. Partner organizations sign an MOU with Senior Ride Nashville, identify eligible riders, and pay SRN directly based on distance and time at rates similar to rideshare or taxi services, with an additional level of care and reliability.
• SRN Volunteer Web-Based Scheduling Platform Web-based platform used by trained volunteer drivers to browse available ride requests and self-assign time frames that fit their schedules, providing scheduling flexibility and enabling the organization to coordinate the volunteer-driver network.

Quantifiable outcome

• 50,092 trips provided to date
• +4 more outcomes

Named customers2 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature3 records

Partnerships

Five partnerships are on record, tiered minor and core.

• Kroger (Kroger Community Rewards)minorGTM or Marketing PartnerSRN participates in Kroger's Community Rewards program. Kroger customers link their Kroger Rewards account to SRN (enrollment code KB561), and Kroger donates a portion of its profits to SRN each time the customer shops with their rewards card. This is at no additional cost to the customer and does not reduce their reward points.
• Donate for CharityminorGTM or Marketing PartnerSRN partners with Donate for Charity, an organization that enables donors to convert cars, trucks, boats, aircraft, or property into tax-deductible donations supporting SRN. Donate for Charity picks up donated assets free of charge.
• Local Organizations and Businesses (Partner Connect)coreStrategic or Co-development PartnerSRN's Partner Connect creates partnerships with local organizations and businesses serving older adults. SRN provides transportation at cost to the partner's eligible older adult participants. Partners pay SRN directly, identify riders, and communicate schedules. SRN uses paid drivers for Partner Connect rides to ensure reliability. An MOU governs the relationship.
• Greater Nashville Regional Council (GNRC)coreOthersGNRC is both a funder and the host of SRN's headquarters (44 Vantage Way, Suite 450, Nashville, TN). GNRC's Volunteer and Community Engagement Manager serves as SRN's Board Secretary. GNRC connects SRN to regional transportation resources and funding.
• WeGo Public TransitcoreOthersWeGo Public Transit's CEO serves on SRN's Board of Directors. WeGo provides complementary transit services including fixed-route buses, WeGo Access Ride (door-to-door service), and Transit Navigators to assist seniors in learning the bus system.

Scale indicators6 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• ITN America (Independent Transportation Network): National nonprofit providing membership-based, dignified transportation for older adults using volunteer and paid drivers. Closest organizational analog to SRN's volunteer-driver, mission-driven model, but operating across multiple affiliate regions rather than a single county.
• WellRyde: NEMT technology platform connecting riders, brokers, and transportation providers with scheduling and dispatch tools. Comparable to SRN's web-based volunteer scheduling platform but serving paid NEMT trips at scale.
• GoGoGrandparent: On-demand rideshare broker specifically designed for seniors, providing vetted Uber/Lyft rides without requiring smartphone use. Directly competes for the same Nashville-area older adult rider with greater scheduling flexibility and 24/7 availability.
• SilverRide: Provides assisted door-through-door transportation for seniors and individuals with mobility challenges, with trained drivers offering personal accompaniment. Operates as a for-profit version of SRN's core service in select metros.
• Circulation: Non-emergency medical transportation platform coordinating rides for health plans and healthcare providers. Comparable technology stack and partner model to SRN's Partner Connect, though at multi-state scale.

Regional players

• Able & Ready Transportation: Nashville-area wheelchair-accessible transportation provider offering 24/7 service. Listed as a direct alternative on SRN's Transportation Alternatives page, serving the same Davidson County older-adult market with different hours and vehicle capabilities.
• Doctor Drives: Nashville-based medical appointment transportation service at $30/hour with drivers who accompany riders through their appointments. Listed by SRN as a transportation alternative and competes directly for medical-trip riders in the same metro.

Broad incumbents

• Uber Health: Uber's healthcare division offering rides for patients and seniors to medical appointments, often billed to healthcare organizations. Operates at national scale with similar ride-coordination functionality to SRN's Partner Connect.
• Modivcare: Large public company providing non-emergency medical transportation (NEMT) and personal care services, primarily through Medicaid and managed care contracts. Represents the institutional, scaled version of senior transportation brokerage.
• Lyft Healthcare: Major rideshare platform's healthcare vertical, providing non-emergency medical and senior transportation through partnerships with health plans and providers. Represents a scaled, capital-backed alternative that could partner with or compete against SRN.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/senior-ride-nashville

Revenue estimate

Valuation estimate

Number of profiles

Profiles15 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Senior Ride Nashville, Inc.